Close
Open
Share on Facebook
Twitter
Email
 
Notice: Users may be experiencing issues with displaying some pages on stanfordhealthcare.org. We are working closely with our technical teams to resolve the issue as quickly as possible. Thank you for your patience.
Menu
Search
Menu
Search
  • Doctors, Clinics & Locations, Conditions & Treatments
  • Patients & Visitors
  • MyHealth
  • Billing
  • Insurance
  • Medical Records
  • Support Groups
  • Financial Assistance
  • COVID-19 Resource Center
  • Locations and Parking
  • Visitor Policy
  • Hospital Check-in
  • Video Visits
  • International Patients
  • Contact Us
View All Information for Patients & Visitors »
We are available to assist you 24/7.
650-498-3333
GuestServices@stanfordhealthcare.org


View the changes to our visitor policy »

 

View information for Guest Services »

New to MyHealth?

Manage Your Care From Anywhere.

Access your health information from any device with MyHealth.  You can message your clinic, view lab results, schedule an appointment, and pay your bill.

ALREADY HAVE AN ACCESS CODE?

Activate Account

DON'T HAVE AN ACCESS CODE?

Create a New Account

NEED MORE DETAILS?

Learn More about MyHealth »
Learn More about Video Visits »

MyHealth for Mobile

Get the iPhone MyHealth app »
Get the Android MyHealth app »

WELCOME BACK

Forgot Username or Password?
Need Help?

Clear

About Us: Quality

  • About
  • About
Overview
Measuring Quality
Resources
Overview
Measuring Quality
Resources

Measuring Quality

Quality data come in many forms. Information can be pulled from clinical records, billing information or administrative codes that are used to classify diagnoses and conditions. The data is run through complex math models to try and make it meaningful.

Because quality data are pulled from multiple sources, documentation plays a crucial role in measurement. When treating a patient, a practitioner needs to accurately and consistently report the specific diagnosis and document the treatment that the patient receives. If the practitioner makes an error in the documentation process, it can have a negative effect on the hospital's rating—even if the patient's clinical outcome is optimal. Stanford Health Care has implemented a state-of-the-art electronic documentation system and trained our health care practitioners to ensure that documentation is accurate and specific. Accurate documentation helps to limit reporting errors, so our clinical and administrative staff can better identify true clinical improvement opportunities.

Factors that affect quality

The number of patients a hospital treats for a condition or procedure and the severity of a patient's illness when they check into a hospital are two factors that can affect a hospital's quality rating. Some evidence suggests that the quality of care for patients with certain conditions or procedures is related to the number of patients treated at that hospital for those conditions or procedures, especially if the procedure is risky or extremely difficult.

The severity of a patient's illness is also a key factor in measuring the quality of care at a hospital. A standard measure to compare patients' severity of illness between hospitals is called the Case Mix Index (CMI). Hospitals with a high CMI treat a greater number of severely ill patients, which impacts overall clinical outcomes.  

Stanford Health Care has one of the highest CMIs in the country because we specialize in caring for complex diseases and conditions. Despite our high CMI, we maintain very positive outcomes, even when compared to hospitals that treat patients with illnesses that are less severe. 

1

Quality questions for your health care provider

1

Some information you may find helpful, and other information may be confusing. The most important things you can do are request quality data and ask questions.

  • Is there quality data available for the hospital where my procedure will take place?
  • Do you recommend the hospital for my procedure or condition?
  • Is the hospital accredited by the Joint Commission?
  • How many patients has the hospital treated for my condition or procedure?
  • How does this hospital compare to others for my condition or procedure?
  • What have other patients experienced at this hospital?
  • Will care at this hospital be covered by my insurance?
Click to See Chart
Previous Section Next Section
  • Find a Doctor
  • Find Conditions & Treatments
  • Find a Stanford clinic
  • For Patients & Visitors
  • Billing
  • Protections Against Surprise Medical Bills
  • Insurance
  • Hospital Check-in
  • Contact Us
  • Video Visits
  • Send a Greeting Card
  • Get a Second Opinion
  • COVID-19 Resource Center
  • Behavioral Standards
  • Patient Privacy Policy
  • Make a Gift
  • About Us
  • Quality & Safety
  • Annual Report
  • 300 Pasteur Drive Renewal Program
  • Sustainability
  • Stanford Health Care – Now
  • For Healthcare Professionals
  • Referring Physicians
  • Nursing
  • Allied Healthcare Professionals
First Responders
  • Newsroom
  • Careers
  • Volunteering
  • Vendors
  • Supplier Diversity
  • Stanford Medicine Partners
  • Stanford Health Care Tri-Valley
  • Stanford Medicine
  • Stanford Medicine Children's Health
  • Stanford University
Website Terms of Use & Privacy Policy
Code of Conduct
Notice of Nondiscrimination
©2023 Stanford Health Care. All Rights Reserved
Home
Close
Doctors
Clinics & Locations
Conditions & Treatments
Clinical Trials
MyHealth Login

Patients & Visitors
Billing
Insurance
Financial Assistance
Medical Records
Contact Us
Video Visits
Get a Second Opinion
COVID-19 Resource Center
Healthcare Professionals
Referring Physicians
Nursing
Allied Healthcare
About Us
Quality & Safety
Sustainability
Careers
Newsroom
Make a Donation
Stanford Health Care – Now
Close