Learn when to visit an urgent care clinic and when it’s necessary to go to the emergency department.
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Go to an Express Care or Urgent Care Clinic When It's Not Life-Threatening
- Open 7 days/week.
- Illnesses and conditions treated: flu, headaches, fever, ear infections, sprains, abdominal pain, and mild asthma. X-rays and CT scans offered at select locations. See FAQs for more.
- Times vary by location. Click on each location to see more.
More Ways to Get Care
Video Visits
Get care from the comfort of home. Availabile from 8 a.m. – 9 p.m.
For Life-Threatening Emergencies
Call 9-1-1 or go to the Emergency Department immediately if you are experiencing:
- Chest pain or pressure
- Shortness of breath
- Sudden weakness or inability to walk, talk, see, or move
- Abdominal pain or severe nausea and vomiting
- Infections and sepsis
- Severe allergic reactions
- Seizure
- Trauma to the head, neck, or back
- Moderate to severe burns
- Broken bones, especially if the area is numb
- Poisoning or overdose
- Severe bleeding
- Loss of consciousness
- Injury from an accident or fall or other trauma
Stanford Health Care – Marc and Laura Andreesen Adult Emergency Department
Stanford Health Care – Pediatric Emergency Department
Stanford Health Care Tri-Valley Emergency Department
When to Call Your Primary Care Doctor
If you don’t need immediate care, your primary care doctor should be your first choice during normal business hours. If you need help finding one, we can help.
Insurance
We accept a wide variety of insurance plans, including Aetna, Anthem Blue Cross, Blue Shield, Cigna, Humana, and United Healthcare. Contact your insurance provider directly to confirm coverage at Stanford Health Care. Our Patient Financial Counseling specialists can help you determine your coverage and any out-of-pocket expenses.
Call us at 650-724-4445.
You can get care at any Stanford Health Care Express Clinic and Stanford Health Care Tri-Valley Urgent Care Clinic even if you are not a current patient. You’ll just need to create a MyHealth account and make an appointment from there.
You should go to an express care or urgent care clinic for conditions and illnesses that are not life-threatening, such as:
- Abdominal pain
- Animal and insect bites
- Back pain
- Burns
- Cold
- Congestion
- Cough
- Cuts
- Diarrhea
- Ear infections
- Fever
- Flu
- Headaches
- Mild asthma
- Puncture wounds
- Rashes
- Sore throat
- Sprains
- Urinary tract infections
- Vomiting
Going to an express care or urgent care clinic for non-emergencies will save you time and money. You’ll be seen quicker.
If you are experiencing any symptoms noted in the “For life-threatening emergencies” section above, call 9-1-1 or go to the emergency department immediately. Otherwise, you can call our advice nurse at 650-723-4000 who will be able to direct you to the right care.
Yes, however we strongly recommend that you make an appointment for express care or urgent care to avoid longer wait times.
Our express and urgent care team consists of board-certified, fellowship-trained Stanford Medicine primary care doctors, working closely with our physician assistants and nurse practitioners who are all fully experienced in treating a variety of conditions and illnesses, and licensed to prescribe medications.
Stanford Express Care Clinic – Palo Alto
(For adults and children 6 months and older)
211 Quarry Road, Suite 102
Palo Alto, CA 94304
650-736-5211
Hours: 9:00 am – 9:00 pm
Stanford Express Care Clinic – San Jose
(For adults and children 6 months and older)
52 Skytop Street, Suite 10
San Jose, CA 95134
669-294-8888
Hours: 9:00 am – 9:00 pm
Stanford Express Care Clinic – Castro Valley
(For adults and children 6 months and older)
20642 John Drive
Castro Valley, CA 94546
510-785-5000
Hours: Monday - Friday 7:00 am - 7:00 pm
Saturday and Sunday 9:00 am - 7:00 pm
Stanford Medicine Imaging and Express Care – San Jose
(For adults and children 6 months and older)
798 South Winchester Boulevard
San Jose, CA 95128
408-984-7226
Hours: 9:00 am – 9:00 pm
Stanford Health Care Tri-Valley – Livermore Urgent Care
(For adults and children of all ages)
1133 E Stanley Blvd.
Livermore, CA 94550
925-373-4018
Hours: 10:00 am – 8:00 pm
Holidays: 10:00 am – 3:00 pm
(July 4, Thanksgiving, and Christmas)
Stanford Health Care Tri-Valley – Dublin Urgent Care
(For adults and children of all ages)
4000 Dublin Blvd., Ste. 150
Dublin, CA 94568
925-479-3773
Hours: 10:00 am – 8:00 pm
Holidays: 10:00 am – 3:00 pm
(July 4, Thanksgiving, and Christmas)