COVID-19 Resource Center / Safe Patient Care
Safe Patient Care
One of the safest places you can be
Stanford Health Care is your partner in health. We adhere to all safety guidance from the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, California Department of Public Health, and local county public health departments.
Telehealth video visits are available for primary care, follow-up visits, mental health services, and many specialty care appointments. Video visits are available through the MyHealth app and web portal.
Note: Parents and guardians of patients 17 years and younger can join their child’s video visit using a MyHealth proxy access.
View our video to learn more about telehealth appointments.
In-person appointments are available for new and returning patients. For primary care, call 650-498-3333 or make an appointment via MyHealth.
Specialty Care Appointments
Specialty care visits focus on more complex health conditions. Please contact your doctor or clinic directly for an appointment. For help, call guest services at 650-498-3333.
Stanford Health Care Tri-Valley
Please contact your doctor or clinic directly for an appointments. If you need assistance, please call 925-847-3000.
Our Safety Protocols:
- COVID-19 screening before entry into facilities
- Masks required for all patients and staff
- Physical distancing in all spaces
- Contactless check-in/check-out available through the MyHealth app
- Visitor policy reflects local guidance
- Comprehensive PPE use
- Enhanced cleaning and air filtration
- COVID-19 testing before most procedures and for all staff
New to the clinic? Click below to book your first appointment with us.
Available everyday, 9:00 a.m. - 9:00 p.m.
Available Monday to Friday, 8:00 a.m. - 5:00 p.m.
- Due to flooding, the 550 Broadway drive-thru COVID-19 testing and vaccination sites in Redwood City have closed permanently.
For mild respiratory symptoms, testing before travel or a medical procedure, or if you've been exposed to someone with COVID-19, please consider using an at-home antigen test (which is normally the best course even when PCR testing is available).
If you need medical testing beyond COVID-19 testing, please contact your primary care provider.
We apologize for any inconvenience this may cause you and your family. If you have any questions, you may call (650) 498-9000.