Nancy Cuan

Nancy Cuan

Internal medicine doctor

Bio:   Dr. Nancy Cuan is an internal medicine primary care physician at Stanford Coordinated Care (SCC). SCC is a primary care medicine practice that is a benefit for eligible members of the Stanford University, Stanford Health Care, SLAC and Lucile Packard Children’s Hospital community and their covered adult dependents with ongoing health conditions. More information, including a self-assessment to determine eligibility based on health condition(s) and health insurance, can be found at the Stanford Coordinated Care website.

Prior to joining Stanford Coordinated Care, she had practiced for many years at Santa Clara Valley Medical Center and helped with the resident training program there. She has had experience in working with patients with multiple ongoing medical conditions.
4.9 out of 5
236 Patient Ratings
90 Patient Comments

Coordinated Care

  • 211 Quarry Road
  • Suite 402
  • Palo Alto , CA 94304
  • Phone: 650-724-1800
More Clinic Information » Getting Here » Make An Appointment

Professional Education

  • Residency: Santa Clara Valley Medical Center Dept of Medicine (2000) CA
  • Internship: Santa Clara Valley Medical Center Dept of Medicine (1998) CA
  • Board Certification: Internal Medicine, American Board of Internal Medicine (2000)
  • Medical Education: University of California - San Francisco (1997) CA
5.0

Friendliness

4.9

Explanations

4.9

Listens

4.9

Includes you in decisions

5.0

Clear Communication

4.9

Confidence in your doctor

4.9

Recommended to others

4.9

Wait times

SHC Patient, Jun 2019

Best Primary physician I have had so far under this insurance plan. Dr. Cuan is highly thoughtful with her care, and she meticulously explains each problem to me (in Cantonese) so that I can understand more about my health. She never rushes through the appointment and devotes the hour's time to me. She always follows up with proper care instructions.

SHC Patient, Jun 2019

Dr. Cuan did a throat swab even though unsuspecting of anything (good medical training) & 24 hr. culture came back positive for strep - contacted me right away & sent Rx to pharmacy.

SHC Patient, Jun 2019

All my experiences with doctors and nurses in coordinated healthcare have been excellent. Dr. Cuan has been consistently caring.

SHC Patient, May 2019

Dr. Cuan has always shown prompt and caring kindness. I know 100% she has my health and well being at heart.

SHC Patient, May 2019

Doctor followed up with me daily via the app

SHC Patient, Apr 2019

The most comfortable I have ever felt at the doctors office.

SHC Patient, Apr 2019

Good

SHC Patient, Apr 2019

Dr. Cuan could not be more caring and kind. I trust her absolutely.

SHC Patient, Apr 2019

Dr. Nancy Lum is outstanding fantastic.

SHC Patient, Apr 2019

I am so fortunate to have been referred to Dr. Lum.

SHC Patient, Apr 2019

Good

SHC Patient, Mar 2019

I love my care team!

View All 90 Patient Comments »
4.9 out of 5
236 Patient Ratings
90 Patient Comments

SHC Patient, Jun 2019

Best Primary physician I have had so far under this insurance plan. Dr. Cuan is highly thoughtful with her care, and she meticulously explains each problem to me (in Cantonese) so that I can understand more about my health. She never rushes through the appointment and devotes the hour's time to me. She always follows up with proper care instructions.

SHC Patient, Jun 2019

Dr. Cuan did a throat swab even though unsuspecting of anything (good medical training) & 24 hr. culture came back positive for strep - contacted me right away & sent Rx to pharmacy.

SHC Patient, Jun 2019

All my experiences with doctors and nurses in coordinated healthcare have been excellent. Dr. Cuan has been consistently caring.

SHC Patient, May 2019

Dr. Cuan has always shown prompt and caring kindness. I know 100% she has my health and well being at heart.

SHC Patient, May 2019

Doctor followed up with me daily via the app

SHC Patient, Apr 2019

The most comfortable I have ever felt at the doctors office.

SHC Patient, Apr 2019

Good

SHC Patient, Apr 2019

Dr. Cuan could not be more caring and kind. I trust her absolutely.

SHC Patient, Apr 2019

Dr. Nancy Lum is outstanding fantastic.

SHC Patient, Apr 2019

I am so fortunate to have been referred to Dr. Lum.

SHC Patient, Apr 2019

Good

SHC Patient, Mar 2019

I love my care team!

SHC Patient, Feb 2019

the doctor took time to listen and also explain what the next steps of my care

SHC Patient, Jan 2019

Good.

SHC Patient, Jan 2019

Doctors and nurses are very responsive to my oral and written communications.

SHC Patient, Nov 2018

Dr. Cuan does a great job explaining things to me and listening to me.

SHC Patient, Nov 2018

Excellent care. Listened well. Checked out the concerns that I raised. I got answers to my questions. I left feeling well cared for.

SHC Patient, Oct 2018

Good

SHC Patient, Oct 2018

Dr. Cuan is a simply excellent care provider and always pleasant, helpful, and knowledgeable on each and every visit. It is a true pleasure to have her as my doctor and she is a real asset to Stanford Health Care.

SHC Patient, Oct 2018

Good.

SHC Patient, Sep 2018

Good

SHC Patient, Jul 2018

MD is very helpful and understanding!

SHC Patient, Jul 2018

Dr. Cuan is wonderful. She is thoughtful, caring, considerate, and a wonderful listener. Responsiveness and medical advice is unsurpassed.

SHC Patient, Jul 2018

Really appreciated the positive support and the time taken out to focus on my concerns and goals while discussing my conditions overall.

SHC Patient, Jul 2018

Dr. Cuan is one of the most caring and attentive physicians I have had.

SHC Patient, Jun 2018

Dr. Cuan is very knowledgeable and instills great confidence.

SHC Patient, Jun 2018

Good.

SHC Patient, Jun 2018

Dr. Cuan and SW assisted me to learn about obtaining services when I move from Stanford Alliance to Medicare SW assisted me to complete the paperwork online.

SHC Patient, Jun 2018

Dr. Cuan is very professional and compassionate. She is an excellent doctor and I am grateful for her time and patience!

SHC Patient, May 2018

I love Dr Cuan and her team. I have recommended this clinic to my coworkers

SHC Patient, Apr 2018

I took too much time but I was never rushed

SHC Patient, Mar 2018

I'm a difficult patient as of my condition and figuring out what's wrong with me. Frustrating to deal with no findings.

SHC Patient, Mar 2018

Dr. Cuan was knowledgable and concern about my health issues. Felt the connection about the care for my well-being.

SHC Patient, Mar 2018

Exemplary.

SHC Patient, Mar 2018

Good.

SHC Patient, Mar 2018

I really like having a coordinator who takes notes while the doctor and I chat. My coordinator also follows up with appointments/medications, as necessary.

SHC Patient, Mar 2018

Good.

SHC Patient, Mar 2018

Good.

SHC Patient, Mar 2018

Good.

SHC Patient, Mar 2018

De. Cuan is a very caring and compassionate doctor. If you call after hours she always returns the phone call. And gives the best advice. Great doctor

SHC Patient, Feb 2018

Would rate excellent - that is - beyond 'very good' very caring, compassionate & skillful. I felt well cared for.

SHC Patient, Feb 2018

Dr. Cuan has an excellent bedside manner and displays immense compassion and empathy

SHC Patient, Jan 2018

I love love my team!

SHC Patient, Nov 2017

The best!

SHC Patient, Oct 2017

Good.

SHC Patient, Oct 2017

Dr. Cuan is a very caring doctor. She lets you help in your own care. She also always listens to what I have to say and is a very approachable doctor. WHen emailing her she always gets back to you right away.

SHC Patient, Oct 2017

Dr. Cuan is an excellent physician. Glad I switched to SHC.

SHC Patient, Oct 2017

Excellent Staff

SHC Patient, Sep 2017

Good

SHC Patient, Sep 2017

I respect and appreciate Dr. Cuan. She treats me with respect and kindness.

SHC Patient, Sep 2017

good

SHC Patient, Sep 2017

Good

SHC Patient, Aug 2017

Very Good!

SHC Patient, Aug 2017

Good

SHC Patient, Aug 2017

Very good interaction

SHC Patient, Jul 2017

Dr. Cuan was nice enough to go over and explain questions about my health.

SHC Patient, Jul 2017

awesome as usual!!

SHC Patient, Jun 2017

Think Dr. Cuan is great!

SHC Patient, Jun 2017

great

SHC Patient, Jun 2017

Dr Cuan is wonderful. I feel like a partner in my health care decisions, she is never rushed and I always feel that she is completely devoted to my visit and my concerns. I have enough time to ask her questions and never feel that she has any other priorities during my visit but me, she is fantastic!

SHC Patient, Jun 2017

never felt I was on a time crunch

SHC Patient, May 2017

The doctor really informed me about a recent surgery and next steps for improving my overall health. I am really grateful for this visit.

SHC Patient, Apr 2017

Very good.

SHC Patient, Apr 2017

Good.

SHC Patient, Apr 2017

Good.

SHC Patient, Apr 2017

Dr. Nancy Cuan is fantastic.

SHC Patient, Mar 2017

excellent service thank you

SHC Patient, Mar 2017

Dr. Cuan listened to my issues and we came up with a plan that I'm hopeful will help. As an employee in a large, busy Stanford Clinic, I so appreciate the care I receive from Coordinated Care. I truly feel like I matter, and my health is important.

SHC Patient, Mar 2017

I've just recently been replaced with Dr. Cuan from Dr. Lindsay. I was scared at first as Dr. Lindsay was very through with my health, I thought I would have to explain myself all over again and saw that Dr. Cuan did her homework to be prepared in taking over for Dr. Lindsay. Thank you Dr. Cuan.

SHC Patient, Mar 2017

Dr. Cuau is caring and personable.

SHC Patient, Mar 2017

Dr Cuan and Delila are very considerate and throurough. They provide excellent care

SHC Patient, Mar 2017

Dr. Cuan is awesome.

SHC Patient, Feb 2017

Dr. Cuan, Is so so compassionate and a caring doctor. Just yesterday on Saturday she spent over 30 minutes talking to me on the phone regarding things that I have been going thru regarding my pain and my diabetes. She gives her patient 110% of her time to her patients. She always the time to listen and returns phone calls right away after hours when calling esp on weekends. I feel that she really really cares for her patients.

SHC Patient, Jan 2017

I had an abcess that required follow up care so I had several appointments. My doctor was out when I made the first very urgent appointment so I saw Dr Cuan. I LOVED HER!!! She saw me at all my follow ups because it was best to see the same doctor

SHC Patient, Jan 2017

I have only been a patient with Dr. Cuan for the last four months. She is very compassionate. She takes the time to listen to what is bothering you. She is a very caring doctor.

SHC Patient, Jan 2017

Both Dr. Cuan and Nastasia were kind and attentive during my visit. I felt that they were truly listening and could be relied upon to follow up on the issues I raised

SHC Patient, Jan 2017

Dr. Cuan, spends so much time with me. I only had her as my physician for a short time. But she is a very caring doctor. When I call after hours she always returns my phone call promptly. And gives great advise.

SHC Patient, Jan 2017

I love this clinic. Jen and Dr Cuan are fantastic, this is the way healthcare should be. Congratulations on developing this clinic, it is the perfect fit for me

SHC Patient, Nov 2016

This was m first time seeing Dr. Cuan. As Dr. Glasseroff is leaving the clinic. But Dr. Cuan is a very kind and caring Doctor.

SHC Patient, Nov 2016

awesome

SHC Patient, Nov 2016

Dr. Cuan is the most thorough, compassionate, patient physician that has ever cared for me. She treats me like a person - NOT a medical record number or a diagnosis!

SHC Patient, Nov 2016

Dr.Cuan is so knowledgeable, she is so engaged with you in the appointment she listens to you pays attention and makes the plan that would be most effective for you. I just can't thank her enough for all her hard work.

SHC Patient, Oct 2016

Excellent comprehensive exam.

SHC Patient, Sep 2016

Very helpful @ all times.

SHC Patient, Aug 2016

for now nothing bad all good

SHC Patient, Jul 2016

Dr. Cuan new to me and my health records. Very good listener and empathetic. Whole patient approach, very doctorly, unlike nurse practitioner the previous day, who was very conservative and "by the book".

SHC Patient, Jul 2016

Dr. Cuan is very attentive & listen to my concern. She is professional & polite.

SHC Patient, Jun 2016

I had to ask the nurse to get the doctor to come out and talk to me. When the doctor came out to talk to me I was sitting in a recliner and a few people were also waiting. My wife was waiting for results, with me, and I just felt their was no privacy. I did receive pictures of the test that was taken but no explanation. I felt rushed. My wife was not treated with respect. Not sure I will be keeping my insurance through Stanford after this year is up. I have concerns regarding this whole experience, plus I am an employee of the hospital. Not happy with end result

SHC Patient, Jun 2016

Dr. Cuan had not seen me on previous visits, but she evaluated me perfectly and very kindly. She and I worked well together to reach a reasonable working diagnosis and a diagnostic and therapeutic strategy. Her accessibility and skills saved me from an emergency room visit that would have cost thousands of dollars and involved ED physicians who are not always so skilled with non-emergent patients.

SHC Patient, Jun 2016

good