Biography


Dr. Nancy Cuan is an internal medicine primary care physician at Stanford Coordinated Care (SCC). SCC is a primary care medicine practice that is a benefit for eligible members of the Stanford University, Stanford Health Care, SLAC and Lucile Packard Children’s Hospital community and their covered adult dependents with ongoing health conditions. More information, including a self-assessment to determine eligibility based on health condition(s) and health insurance, can be found at the Stanford Coordinated Care website.

Prior to joining Stanford Coordinated Care, she had practiced for many years at Santa Clara Valley Medical Center and helped with the resident training program there. She has had experience in working with patients with multiple ongoing medical conditions.

Professional Summary


Professional Education
  • Residency: Santa Clara Valley Medical Center Dept of Medicine (2000) CA
  • Internship: Santa Clara Valley Medical Center Dept of Medicine (1998) CA
  • Board Certification: American Board of Internal Medicine, Internal Medicine (2000)
  • Medical Education: University of California - San Francisco (1997) CA

Publications

Practice Locations


Coordinated Care Palo Alto, CA
Palo Alto, CA

211 Quarry Road, Suite 402

Palo Alto , CA 94304

(650) 724-1800

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(160 Ratings)

Overall Rating
5.0/5

View Ratings by Category

5.0/5
Friendliness
Friendliness/courtesy of the care provider
4.9/5
Explanations
Explanations the care provider gave you about your problem or condition
5.0/5
Listens
Concern the care provider showed for your questions or worries
5.0/5
Care provider's efforts to include you in decisions about your care
Care provider's efforts to include you in decisions about your care
4.9/5
Clear Communication
Degree to which care provider talked with you using words you could understand
4.9/5
Time Spent
Your confidence in this care provider
5.0/5
Recommend to others
Likelihood of your recommending this care provider to others
4.9/5
Wait times
Wait time at clinic (from arriving to leaving)

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

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Patient Reviews

(118 reviews)

Incredibly thoughtful & considerate doctor.
What a pleasure to be seen by Dr Cuan. she was a great listener and even straightened me out when I contradicted myself. I was really impressed how well Dr. Quan treated me. She was genuinely concerned about my well-being. There was no doubt about that. It made me feel like I was in great hands. She's a great doctor and I'm very fortunate to have met her and be treated by her
Dr. Cuan is an excellent and included me in decisions.
Listening to the patient is really a priority here. Thank you.
The coordinated care model is fabulous the doctors have the time needed to connect with patient. I trust Dr. Cuan 100%.
Dr. Cuan was very helpful and knowledgeable about my concerns.
Dr Cuan is consistently patient, warm and friendly, and helpful.
Dr Cuan is the best!!!!
Good.
Good!
Good.
Dr. Cuan is wonderful! Thoughtful, great listener, and has such depth of knowledge about multiple conditions and concerns, which she readily shares as needed.
Nancy is the best doctor that I've ever had! She really listens to my needs and concerns and has done a lot to help and support me and improving my overall health during the time she's been my PCP. She is always informed (well-read) about the latest evidence-based medicine and the medical research related to my health issues. She cares about me as a person, and has earned my confidence and trust in terms of the medical advice that she gives me. I couldn't be more pleased with her, and the medical services and medical care that she provides for me.
good
Dr Cuan listens and has great suggestions for me. Her attention to changes I can implement are most appreciated
Dr. Cuan is always a great experience.
Great service.
I trust Dr. Cuan 100%.
Dr. Cuan is the very best PCP I've had in 65 years. She exceeds my expectation of a care provider.
Dr. Cuan is a blessing to Stanford Healthcare. Her manner and expertise as a clinician is above par! She is kind, thoughtful and non judgemental, which makes it easy to talk to her about issues. She doesn't hesitate to use any resources available to make you healthier! I recommend her all the time!
Dr. Cuan is an excellent primary care physician. I trust her & feel that she has my interests & health at heart.
Dr. Cuan is truly one of the best doctors I have had the pleasure of seeing. She is friendly, an excellent listener, and highly compassionate. I would consider her conduct to be the standard that other Stanford physicians should aspire towards.
Love my doctor & her team.
Dr. Cuan always takes time to explain things.
Dr. Cuan and her entire team of Coordinated Care are a role model for medical professionals. In my decades-long experience with numerous providers, I have never received better care, or shown more accommodation and professionalism than from Coordinated Care in general and from Dr. Cuan in particular. I trust Dr. Cuan blindly. Without any exaggeration, Dr. Cuan should be hailed and rewarded as a premiere care giver!!!!
Dr. Cuan is God sent. She is, hands down, the very best PCP I have ever had, or wished I had. She exceeds my expectations by far.
Dr. Cuan is an excellent listener, supportive and very knowledgeable.
She is great.
Best Primary physician I have had so far under this insurance plan. Dr. Cuan is highly thoughtful with her care, and she meticulously explains each problem to me (in Cantonese) so that I can understand more about my health. She never rushes through the appointment and devotes the hour's time to me. She always follows up with proper care instructions.
All my experiences with doctors and nurses in coordinated healthcare have been excellent. Dr. Cuan has been consistently caring.
Dr. Cuan did a throat swab even though unsuspecting of anything (good medical training) & 24 hr. culture came back positive for strep - contacted me right away & sent Rx to pharmacy.
Dr. Cuan has always shown prompt and caring kindness. I know 100% she has my health and well being at heart.
Doctor followed up with me daily via the app
The most comfortable I have ever felt at the doctors office.
Good
Dr. Cuan could not be more caring and kind. I trust her absolutely.
I am so fortunate to have been referred to Dr. Lum.
Dr. Nancy Lum is outstanding fantastic.
Good
I love my care team!
the doctor took time to listen and also explain what the next steps of my care
Good.
Doctors and nurses are very responsive to my oral and written communications.
Dr. Cuan does a great job explaining things to me and listening to me.
Excellent care. Listened well. Checked out the concerns that I raised. I got answers to my questions. I left feeling well cared for.
Good
Dr. Cuan is a simply excellent care provider and always pleasant, helpful, and knowledgeable on each and every visit. It is a true pleasure to have her as my doctor and she is a real asset to Stanford Health Care.
Good.
Good
MD is very helpful and understanding!
Dr. Cuan is wonderful. She is thoughtful, caring, considerate, and a wonderful listener. Responsiveness and medical advice is unsurpassed.
Really appreciated the positive support and the time taken out to focus on my concerns and goals while discussing my conditions overall.
Dr. Cuan is one of the most caring and attentive physicians I have had.
Good.
Dr. Cuan is very knowledgeable and instills great confidence.
Dr. Cuan and SW assisted me to learn about obtaining services when I move from Stanford Alliance to Medicare SW assisted me to complete the paperwork online.
Dr. Cuan is very professional and compassionate. She is an excellent doctor and I am grateful for her time and patience!
I love Dr Cuan and her team. I have recommended this clinic to my coworkers
I took too much time but I was never rushed
I'm a difficult patient as of my condition and figuring out what's wrong with me. Frustrating to deal with no findings.
Dr. Cuan was knowledgable and concern about my health issues. Felt the connection about the care for my well-being.
Exemplary.
Good.
I really like having a coordinator who takes notes while the doctor and I chat. My coordinator also follows up with appointments/medications, as necessary.
Good.
Good.
Good.
De. Cuan is a very caring and compassionate doctor. If you call after hours she always returns the phone call. And gives the best advice. Great doctor
Would rate excellent - that is - beyond 'very good' very caring, compassionate & skillful. I felt well cared for.
Dr. Cuan has an excellent bedside manner and displays immense compassion and empathy
I love love my team!
The best!
Good.
Dr. Cuan is a very caring doctor. She lets you help in your own care. She also always listens to what I have to say and is a very approachable doctor. WHen emailing her she always gets back to you right away.
Dr. Cuan is an excellent physician. Glad I switched to SHC.
Excellent Staff
Good
I respect and appreciate Dr. Cuan. She treats me with respect and kindness.
good
Good
Very Good!
Good
Very good interaction
Dr. Cuan was nice enough to go over and explain questions about my health.
awesome as usual!!
Think Dr. Cuan is great!
great
Dr Cuan is wonderful. I feel like a partner in my health care decisions, she is never rushed and I always feel that she is completely devoted to my visit and my concerns. I have enough time to ask her questions and never feel that she has any other priorities during my visit but me, she is fantastic!
never felt I was on a time crunch
The doctor really informed me about a recent surgery and next steps for improving my overall health. I am really grateful for this visit.
Very good.
Good.
Good.
Dr. Nancy Cuan is fantastic.
excellent service thank you
Dr. Cuan listened to my issues and we came up with a plan that I'm hopeful will help. As an employee in a large, busy Stanford Clinic, I so appreciate the care I receive from Coordinated Care. I truly feel like I matter, and my health is important.
I've just recently been replaced with Dr. Cuan from Dr. Lindsay. I was scared at first as Dr. Lindsay was very through with my health, I thought I would have to explain myself all over again and saw that Dr. Cuan did her homework to be prepared in taking over for Dr. Lindsay. Thank you Dr. Cuan.
Dr. Cuau is caring and personable.
Dr Cuan and Delila are very considerate and throurough. They provide excellent care
Dr. Cuan is awesome.
Dr. Cuan, Is so so compassionate and a caring doctor. Just yesterday on Saturday she spent over 30 minutes talking to me on the phone regarding things that I have been going thru regarding my pain and my diabetes. She gives her patient 110% of her time to her patients. She always the time to listen and returns phone calls right away after hours when calling esp on weekends. I feel that she really really cares for her patients.
I had an abcess that required follow up care so I had several appointments. My doctor was out when I made the first very urgent appointment so I saw Dr Cuan. I LOVED HER!!! She saw me at all my follow ups because it was best to see the same doctor
I have only been a patient with Dr. Cuan for the last four months. She is very compassionate. She takes the time to listen to what is bothering you. She is a very caring doctor.
Both Dr. Cuan and Nastasia were kind and attentive during my visit. I felt that they were truly listening and could be relied upon to follow up on the issues I raised
Dr. Cuan, spends so much time with me. I only had her as my physician for a short time. But she is a very caring doctor. When I call after hours she always returns my phone call promptly. And gives great advise.
I love this clinic. Jen and Dr Cuan are fantastic, this is the way healthcare should be. Congratulations on developing this clinic, it is the perfect fit for me
This was m first time seeing Dr. Cuan. As Dr. Glasseroff is leaving the clinic. But Dr. Cuan is a very kind and caring Doctor.
awesome
Dr. Cuan is the most thorough, compassionate, patient physician that has ever cared for me. She treats me like a person - NOT a medical record number or a diagnosis!
Dr.Cuan is so knowledgeable, she is so engaged with you in the appointment she listens to you pays attention and makes the plan that would be most effective for you. I just can't thank her enough for all her hard work.
Excellent comprehensive exam.
Very helpful @ all times.
for now nothing bad all good
Dr. Cuan new to me and my health records. Very good listener and empathetic. Whole patient approach, very doctorly, unlike nurse practitioner the previous day, who was very conservative and "by the book".
Dr. Cuan is very attentive & listen to my concern. She is professional & polite.
I had to ask the nurse to get the doctor to come out and talk to me. When the doctor came out to talk to me I was sitting in a recliner and a few people were also waiting. My wife was waiting for results, with me, and I just felt their was no privacy. I did receive pictures of the test that was taken but no explanation. I felt rushed. My wife was not treated with respect. Not sure I will be keeping my insurance through Stanford after this year is up. I have concerns regarding this whole experience, plus I am an employee of the hospital. Not happy with end result
Dr. Cuan had not seen me on previous visits, but she evaluated me perfectly and very kindly. She and I worked well together to reach a reasonable working diagnosis and a diagnostic and therapeutic strategy. Her accessibility and skills saved me from an emergency room visit that would have cost thousands of dollars and involved ED physicians who are not always so skilled with non-emergent patients.
good

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