Patient Comments

SHC Patient, Aug 2019

Fantastic care in all ways!

SHC Patient, Jul 2019

At the end of the appointment I felt as if she left in a hurry as if I had wasted her time. I wasn't sure if the appointment was over or if there was someone else I was going to see to close the session. I feel that she showed concern in my care up to the point where my activity levels did not match with perhaps what is typically associated with the diagnosis. I felt belittled and the notes do not reflect the responses I provided during the appointment.

SHC Patient, Jul 2019

Dr. Jones resolved the issues concerning my finger most readily, draining and x rays, so we could discuss my overall health care. Dr. Jones definitely showed concern for my overall health in a short period of time.

SHC Patient, Jul 2019

All the way around, Great experience!

SHC Patient, May 2019

she was very attentive to each symptom presented. ordered an X-ray which made me fill more confidence in her dx

SHC Patient, May 2019

good

SHC Patient, May 2019

Dr. Evelyn Jones MD provides health care guidance with perspicuity, common sense, and empathy.

SHC Patient, Apr 2019

I highly recommend this amazing and a true patient care organization to family and friends.

SHC Patient, Feb 2019

Doctor E. Jones and A. Kiang both saw me and they were excellent. Both listened and then ask what I thought and included that in the final diagnosis. That's a winning combination for patient care!

SHC Patient, Jan 2019

I felt like I wasn't listened to and that my mental health was assumed to be the issue in a way which wasn't appropriate. I felt as though I was confronted with notes from a recent mental health visit rather than being listened to. It felt intrusive and not collaborative. I was pretty surprised because I have seen this provider before and it had been a good experience.

SHC Patient, Jan 2019

Dr. Jones is the best!

SHC Patient, Jan 2019

at first I was worried I was being paranoid but MD put me at ease by ordering tests. both turned out negative but I would have been worried and annoyed if the tests weren't ordered.

SHC Patient, Dec 2018

She is the best doctor I've ever seen! I wish she could be my primary care doctor. I feel extremely confident in all of the doctors within Stanford, however now that I've seen her twice for urgent issues, I feel that she goes above and beyond.

SHC Patient, Dec 2018

Aside from the delay in seeing the doctor, the care was excellent and I would highly recommend Dr. Jones.

SHC Patient, Dec 2018

I would definitely recommend this provider to my friends, co-worker and family.

SHC Patient, Dec 2018

My issue with this provider was not about the medical care she provided, which overall was very good. It was about her interpersonal style and lack of appropriate professional boundaries. I came in to discuss an issue with trigger finger, which she addressed quite well. But there have also been some other more systemic issues that I'm being seen for by a rheumatologist and a hematologist. She looked over those test results (though she struggled to navigate my health records on the computer for some time) and then began to make suggestions about proper follow up care, e.g., she suggested I should definitely have a bone marrow biopsy (which my hematologist has since decided I don't need) and that if I do have multiple myeloma (which it now appears I don't), I should go to UCSF, where they do the best work on this. Given that at the time I was quite worried about that diagnosis, and that I was already being seen by someone else for it, this seemed like an odd thing for her to be suggesting. Then, in a separate inexplicable piece of conversation, she asked what I do and, when she learned I work with undergraduates at Stanford, she launched into a lengthy discourse on a non-profit she started, brought it up on the computer and began giving me what amounted to her philosophy of medicine and education, and what's wrong with our system of medical care and how we need to address it. This led to questions about whether there would be a way for her to engage undergraduates in some of her research (something which my office funds). All of this completely extraneous, of course, to the reason for my visit. In all, she spent a lot of time with me, but a good bit of it was not about me at all, and part of that was not about the thing I came to be seen for. I found the whole experience rather bizarre, actually.

SHC Patient, Nov 2018

I think she was very good in explaining my symptom of illness and options of her treatments.She was very caring and took a time to explain everything very thoroughly.

SHC Patient, Oct 2018

"Best care" & friendliness I ever had!

SHC Patient, Oct 2018

this was one of the best doctors I have experienced with Stanford (along with my primary doctor). she was perfect for my concerns and her knowledge was comforting.

SHC Patient, Oct 2018

Doctor was the best doctor I have ever had the pleasure of working with!

SHC Patient, Sep 2018

I have been seen/consulted with 3 other providers in this clinic and Dr. Jones was the best by far. She listened to my concerns, discussed plan, showed empathy and was very personable.

SHC Patient, Aug 2018

The doctor was exceptionally thorough and uncovered treatment for a problem which my Stanford PCP misdiagnosed and then ignored. She did this by continuing to ask me about my symptoms; when and where and then doing some simple tests. The treatment was basically short term use of an inhaler to help clear my lungs. The improvement in my health was almost immediate.

SHC Patient, Jul 2018

I would tell anyone that if that they saw Dr. Jones they would be very fortunate.. She was better than excellent at taking care of me both medically, and supportively. She was completely proficient, and very kind to me while I was in a bad way. Over the top of excellence.

SHC Patient, Jun 2018

I definitely will recommend to friends and family

SHC Patient, Jun 2018

Dr. Jones was so accommodating, caring and thorough. She asked detailed questions to make sure that she doesn't missed out on any information especially when I shared about my past visits at Stanford where I had a life threatening reaction to the meds given to me. She was comforting, took her time in explaining what could possibly be happening in my body, given me conservative treatment to avoid med reaction, but did tests to make sure there's nothing serious to worry about. I felt very at ease and well taken care of by her.

SHC Patient, Jun 2018

I wish all doctors were like Dr. Jones. I can't think of many instances where I felt more like a human while receiving healthcare. Thank you!

SHC Patient, May 2018

Really liked this dr. - She was attentive & competent.

SHC Patient, May 2018

She made going to the doctor fun; I wish she could be my primary care physician

SHC Patient, May 2018

Providers were through, explained everything that happened clearly, provided insight, answered all my questions with clear answers. Took procedure with care.

SHC Patient, May 2018

Very impressed with Dr. Evaline Jones

SHC Patient, May 2018

good

SHC Patient, Jan 2018

excellent as usual

SHC Patient, Jan 2018

EXCELLENT doctor.

SHC Patient, Dec 2017

Dr. Jones made me feel very comfortable during my visit. I would not hesitate having her for future visits. Outstanding!!!

SHC Patient, Dec 2017

I've seen Dr Jones for a few years now, and love interacting with her and receiving her care

SHC Patient, Nov 2017

Outstanding

SHC Patient, Nov 2017

She made me a cup of tea. It was great. My prescription dosage was not correct. A different dr. fixed it later that day. Needed better info on when to come back, when to escalate to ER or urgent care.

SHC Patient, Nov 2017

Dr. Jones was great!

SHC Patient, Oct 2017

she was amazing!

SHC Patient, Oct 2017

She is very nice. She tried to help me.

SHC Patient, Oct 2017

she was extraordinary! Professional, kind, caring.

SHC Patient, Sep 2017

Dr. Jones one of the very best doctor that I had, very caring and compassionate. Called me the following day to check on me. Thanks you so much Dr. Jones!

SHC Patient, Jul 2017

Dr. Jones is an amazing Dr. w so much expertise and experience. her down to earth and honest approach to her patients and diagnosis is exemplary and should be emulated by up and coming doctors.

SHC Patient, Jun 2017

she was terrific. I was very ill, dehydrated, and seriously uncomfortable. I left feeling confident she was following through. she even called me with the results from my CBC and walked me through next steps for my primary care physician. top notch service and follow through. very professional and personable.

SHC Patient, May 2017

The care provider did not explain what causes the ailment and what is the cure. She just suggested that I do some exercises and take a pain killer. She mentioned that she would add a referral to the physio-therapist for this issue but she did not.

SHC Patient, May 2017

very professional insightful doctor

SHC Patient, Apr 2017

provider took time, communicated well, showed much care and interest. Way more than the doctor than the doctor that i saw the following day at the Menlo Clinic.

SHC Patient, Mar 2017

very comforting, caring and understanding and very thorough with details. I thank them both.

SHC Patient, Mar 2017

Dr. Jones was AMAZING! Above and beyond a regular doctor. Wish she could be my primary care doctor!

SHC Patient, Mar 2017

Loved the Dr. sorry I have forgotten her name, but she was just great. wish I had her as my primary care physician.

SHC Patient, Mar 2017

The physician was great. She listened to my concerns and was very thorough. I have been a nurse for over 40 years (21 @ Stanford) and I was proud to see how smooth it was to transition through our "Urgent Care" dept. I know how frustrating it is to have a sched appointment w/your MD and then sometimes have to wait 45 min or more to be seen, and this was superb.

SHC Patient, Mar 2017

I was extremely pleased with the care I received from Dr. Jones.

SHC Patient, Feb 2017

outstanding doctor !!!!

SHC Patient, Dec 2016

Dr. Jones was fantastic, very thorough and explained things right away with clear terms and even followed up by calling a few days later. I would absolutely recommend her to others

SHC Patient, Dec 2016

One of the most caring, down to earth physicians I have every known!

SHC Patient, Dec 2016

Dr Jones was amazing! She made all the necessary steps to resolve my condition and even followed up by phone a couple of times! I would definitely recommend her to others.

SHC Patient, Nov 2016

Dr Jones was my primary care provider before leaving family practice, and going to express. care. she has always showed great respect for me as a patient. she has never rushed through my check ups. always asked if I had any questions regarding my health, or any personal matters. If I could have Dr Jones as my primary care provider again, I would. since she left, I have yet to establish a new Primary Care Provider. Not sure if I will find someone as good as her. I surely hope someday she will return soon.

SHC Patient, Oct 2016

Dr. Evaleen Jones provides exceptional delivery of care. She is personable and attentive to your needs. Because I am 17 weeks pregnant she was open to suggesting alternative care to treat my back pain after my car accident. She spends a good amount of time with you and makes sure she answers all the concerns you have. I had seen her in the past back in Palo Alto and I did not hesitate to see her again at this location. I have never been disappointed with her quality of care.

SHC Patient, Oct 2016

Dr Jones was outstanding,knowledgeable and efficient. Very compassionate as well. I only wish I had her for my Primary Care physician rather than the very lax inefficient one that I have. I am thinking of leaving my current physician. It has gotten really bad !

SHC Patient, Oct 2016

excellent experience with the Dr.

SHC Patient, Oct 2016

Evaleen Jones was truly exceptional. Best experience with a health professional, probably ever.

SHC Patient, Sep 2016

Dr. Jones spoke very quickly and seemed rushed although there were no other patients and I was seen ahead of schedule. She did not provide good eye contact - Instead looking at the computer. I was not able to answer questions from the pharmacist b/c the dr. was so rushed w/the description of medications and why.

SHC Patient, Sep 2016

ocondescending, dismissive attitude

SHC Patient, Aug 2016

Appreciated the sincere, open discussion and useful suggestion and recommendation.

SHC Patient, Aug 2016

Dr. Jones gave excellent care to me.

SHC Patient, Aug 2016

it was the first time I actually felt like a Dr was not rushing me out of the office.

SHC Patient, Jul 2016

good

SHC Patient, Apr 2016

Outstanding! Cannot say enough good things about this experience. Dr. Jones suggested one treatment protocol that made a real difference.

SHC Patient, Apr 2016

Absolutely incredible, empathetic doctor. One of my best doctor's visits yet!

SHC Patient, Mar 2016

Dr. Jones was great. My visit was mainly to resolve paperwork for Matrix regarding a LOA from my job due to illness. Since I had the forms required printed out in advance, she took the paperwork and immediately began to fill it out. After a few minutes she completed the forms, so she checked over the documents again to ensure that nothing was missed before signing the documents. Dr. Jones completely resolved every problem I needed to get her help with.

SHC Patient, Mar 2016

excellent doctor, really practical and she did not hold back on treatment to fix my problem

SHC Patient, Feb 2016

The doctor did suggest doing an x-ray, which I thought was unnecessary. I don't think doctor's should be suggesting unnecessary tests (indeed, the monitor in the waiting room counseled that many x-rays are not useful, and they shouldn't be ordered just for the sake of having one!). I did decline getting an x-ray.

SHC Patient, Feb 2016

test results were posted within hours and my doctor called to inform me almost immediately. i've never had such a responsive doctor--wow!

SHC Patient, Feb 2016

will come again if needed

SHC Patient, Feb 2016

I liked her. She was good and straight to the point but nice at the same time.

SHC Patient, Jan 2016

Overall this was an easy and good experience. The doctor was not sure what was causing the problem that I came in for, but was attentive and had some good next steps.

SHC Patient, Nov 2015

Dr. Jones is great. I am sad to hear she is leaving the practice. She spent plenty of time listening and discussing my health.

SHC Patient, Oct 2015

Dr. Jones is very good & I trust her so much! -

SHC Patient, Aug 2015

Dr. Jones is an exceptional Family Care Physician like no other in the clinic. She's brilliant!

SHC Patient, Aug 2015

This was the first time that Dr. Jones was not in a hurry to go see her next patient. There was a visit where she told me to hurry up while I was explaining my condition because her next patient was waiting.

SHC Patient, Jul 2015

I am very lucky to have Dr. Jones as my primary care doctor, she is first class!

SHC Patient, Jul 2015

Provider seemed very rushed I was in & out of the exam room several times. Our conversations were disjointed seems like more time should be allowed for annual visits. Need adequate time discuss referrals, tests to be ordered, meds, etc.

SHC Patient, Jun 2015

I wish appointments could be 30 minutes instead of 20 so there's enough time to really talk.

SHC Patient, May 2015

Dr. Jones is the best! She is personable, knowledgeable, and professional. She is attentive and kind as well.

SHC Patient, May 2015

The dr. was very nice and knowledgeable, but this is the second time when I've had a same-day appt where I she ran late; also I felt like I had to slow her down a bit and explain things more clearly given the number of meds she wanted me to take.

SHC Patient, Apr 2015

Dr. Jones is at Stanford more than 20 yrs!!

SHC Patient, Apr 2015

Dr Jones is the best and most amazing doctor! She is so caring, knowledgeable and I have had her as my PCP for over 15 years and would not change that for any other doctor.

SHC Patient, Apr 2015

I have recommended dr Jones to others friends and family I rave about her

SHC Patient, Apr 2015

Dr. Evaleen Jones care for me like I'm her own family. Perfect person for the position (Doctor)!!!

SHC Patient, Mar 2015

Dr. Jones is highly exceptional in family medicine and provides excellent medical care. I am very lucky to have Dr. Jones for my primary care physician.

SHC Patient, Mar 2015

Doctor was really good. And addressed all my problems with lot of care.

SHC Patient, Mar 2015

Dr Evaleen Jones provides whole person care in a thorough and competent manner. Highly recommended

SHC Patient, Mar 2015

She is the greatest doc ever.

SHC Patient, Mar 2015

Excellent facility. Courteous staff. My primary care listens carefully and offers alternative treatment options. She frequently revisits old ailments to make sure problem no longer exists. I often joke that my symptoms seem to disappear and I feel better on entering the clinic.

SHC Patient, Mar 2015

Dr. Jones was very concerned about my health.

SHC Patient, Nov 2014

She was rushed, didn't look me in the eye, couldn't even remember that she had seen me in the past. She told me to see someone else because she's too busy. #8. Very little. #10. Never.

SHC Patient, Oct 2014

Dr. Jones was quite generous in time spent. Much to discuss given recent medical history.

SHC Patient, Sep 2014

I would not trust my healthcare in the hands of anyone other than Dr. Jones. She is fabulous!!

SHC Patient, Aug 2014

When I asked Dr. Jones if I needed the rabies vaccine, she replied "it's up to you" without any explanation. Rude. She also did not call in all the medicines she said she would. 1 month later, I'm still trying to get a typhoid vaccine prescription.

SHC Patient, Aug 2014

She is exceptional.

SHC Patient, Jul 2014

Evaleen Jones is an absolutely fabulous doctor! She is so knowledgeable, energetic and informative. A true leader among MDs.

SHC Patient, Jun 2014

The provider used the tools & knowledge to ensure my needs were met.

SHC Patient, May 2014

Dr. Jones is excellent!

SHC Patient, May 2014

Dr. Jones barely listened to my answers to her questions. She did not respect my request that a student not attend my visit.

SHC Patient, Mar 2014

Dr. Jones is very understanding & listens to your problem. She is a good dr.! -

SHC Patient, Dec 2013

Dr. Jones is the best dr. I ever have!