Patient Comments

SHC Patient, Jun 2017

she was terrific. I was very ill, dehydrated, and seriously uncomfortable. I left feeling confident she was following through. she even called me with the results from my CBC and walked me through next steps for my primary care physician. top notch service and follow through. very professional and personable.

SHC Patient, May 2017

The care provider did not explain what causes the ailment and what is the cure. She just suggested that I do some exercises and take a pain killer. She mentioned that she would add a referral to the physio-therapist for this issue but she did not.

SHC Patient, May 2017

very professional insightful doctor

SHC Patient, Apr 2017

provider took time, communicated well, showed much care and interest. Way more than the doctor than the doctor that i saw the following day at the Menlo Clinic.

SHC Patient, Mar 2017

very comforting, caring and understanding and very thorough with details. I thank them both.

SHC Patient, Mar 2017

Dr. Jones was AMAZING! Above and beyond a regular doctor. Wish she could be my primary care doctor!

SHC Patient, Mar 2017

Loved the Dr. sorry I have forgotten her name, but she was just great. wish I had her as my primary care physician.

SHC Patient, Mar 2017

The physician was great. She listened to my concerns and was very thorough. I have been a nurse for over 40 years (21 @ Stanford) and I was proud to see how smooth it was to transition through our "Urgent Care" dept. I know how frustrating it is to have a sched appointment w/your MD and then sometimes have to wait 45 min or more to be seen, and this was superb.

SHC Patient, Mar 2017

I was extremely pleased with the care I received from Dr. Jones.

SHC Patient, Feb 2017

outstanding doctor !!!!

SHC Patient, Dec 2016

Dr. Jones was fantastic, very thorough and explained things right away with clear terms and even followed up by calling a few days later. I would absolutely recommend her to others

SHC Patient, Dec 2016

One of the most caring, down to earth physicians I have every known!

SHC Patient, Dec 2016

Dr Jones was amazing! She made all the necessary steps to resolve my condition and even followed up by phone a couple of times! I would definitely recommend her to others.

SHC Patient, Nov 2016

Dr Jones was my primary care provider before leaving family practice, and going to express. care. she has always showed great respect for me as a patient. she has never rushed through my check ups. always asked if I had any questions regarding my health, or any personal matters. If I could have Dr Jones as my primary care provider again, I would. since she left, I have yet to establish a new Primary Care Provider. Not sure if I will find someone as good as her. I surely hope someday she will return soon.

SHC Patient, Oct 2016

Dr. Evaleen Jones provides exceptional delivery of care. She is personable and attentive to your needs. Because I am 17 weeks pregnant she was open to suggesting alternative care to treat my back pain after my car accident. She spends a good amount of time with you and makes sure she answers all the concerns you have. I had seen her in the past back in Palo Alto and I did not hesitate to see her again at this location. I have never been disappointed with her quality of care.

SHC Patient, Oct 2016

Dr Jones was outstanding,knowledgeable and efficient. Very compassionate as well. I only wish I had her for my Primary Care physician rather than the very lax inefficient one that I have. I am thinking of leaving my current physician. It has gotten really bad !

SHC Patient, Oct 2016

excellent experience with the Dr.

SHC Patient, Oct 2016

Evaleen Jones was truly exceptional. Best experience with a health professional, probably ever.

SHC Patient, Sep 2016

Dr. Jones spoke very quickly and seemed rushed although there were no other patients and I was seen ahead of schedule. She did not provide good eye contact - Instead looking at the computer. I was not able to answer questions from the pharmacist b/c the dr. was so rushed w/the description of medications and why.

SHC Patient, Sep 2016

ocondescending, dismissive attitude

SHC Patient, Aug 2016

Appreciated the sincere, open discussion and useful suggestion and recommendation.

SHC Patient, Aug 2016

Dr. Jones gave excellent care to me.

SHC Patient, Aug 2016

it was the first time I actually felt like a Dr was not rushing me out of the office.

SHC Patient, Jul 2016

good

SHC Patient, Apr 2016

Outstanding! Cannot say enough good things about this experience. Dr. Jones suggested one treatment protocol that made a real difference.

SHC Patient, Apr 2016

Absolutely incredible, empathetic doctor. One of my best doctor's visits yet!

SHC Patient, Mar 2016

Dr. Jones was great. My visit was mainly to resolve paperwork for Matrix regarding a LOA from my job due to illness. Since I had the forms required printed out in advance, she took the paperwork and immediately began to fill it out. After a few minutes she completed the forms, so she checked over the documents again to ensure that nothing was missed before signing the documents. Dr. Jones completely resolved every problem I needed to get her help with.

SHC Patient, Mar 2016

excellent doctor, really practical and she did not hold back on treatment to fix my problem

SHC Patient, Feb 2016

The doctor did suggest doing an x-ray, which I thought was unnecessary. I don't think doctor's should be suggesting unnecessary tests (indeed, the monitor in the waiting room counseled that many x-rays are not useful, and they shouldn't be ordered just for the sake of having one!). I did decline getting an x-ray.

SHC Patient, Feb 2016

test results were posted within hours and my doctor called to inform me almost immediately. i've never had such a responsive doctor--wow!

SHC Patient, Feb 2016

will come again if needed

SHC Patient, Feb 2016

I liked her. She was good and straight to the point but nice at the same time.

SHC Patient, Jan 2016

Overall this was an easy and good experience. The doctor was not sure what was causing the problem that I came in for, but was attentive and had some good next steps.

SHC Patient, Nov 2015

Dr. Jones is great. I am sad to hear she is leaving the practice. She spent plenty of time listening and discussing my health.

SHC Patient, Oct 2015

Dr. Jones is very good & I trust her so much! -

SHC Patient, Aug 2015

Dr. Jones is an exceptional Family Care Physician like no other in the clinic. She's brilliant!

SHC Patient, Aug 2015

This was the first time that Dr. Jones was not in a hurry to go see her next patient. There was a visit where she told me to hurry up while I was explaining my condition because her next patient was waiting.

SHC Patient, Jul 2015

I am very lucky to have Dr. Jones as my primary care doctor, she is first class!

SHC Patient, Jul 2015

Provider seemed very rushed I was in & out of the exam room several times. Our conversations were disjointed seems like more time should be allowed for annual visits. Need adequate time discuss referrals, tests to be ordered, meds, etc.

SHC Patient, Jun 2015

I wish appointments could be 30 minutes instead of 20 so there's enough time to really talk.

SHC Patient, May 2015

Dr. Jones is the best! She is personable, knowledgeable, and professional. She is attentive and kind as well.

SHC Patient, May 2015

The dr. was very nice and knowledgeable, but this is the second time when I've had a same-day appt where I she ran late; also I felt like I had to slow her down a bit and explain things more clearly given the number of meds she wanted me to take.

SHC Patient, Apr 2015

Dr. Jones is at Stanford more than 20 yrs!!

SHC Patient, Apr 2015

Dr Jones is the best and most amazing doctor! She is so caring, knowledgeable and I have had her as my PCP for over 15 years and would not change that for any other doctor.

SHC Patient, Apr 2015

I have recommended dr Jones to others friends and family I rave about her

SHC Patient, Apr 2015

Dr. Evaleen Jones care for me like I'm her own family. Perfect person for the position (Doctor)!!!

SHC Patient, Mar 2015

Dr. Jones is highly exceptional in family medicine and provides excellent medical care. I am very lucky to have Dr. Jones for my primary care physician.

SHC Patient, Mar 2015

Doctor was really good. And addressed all my problems with lot of care.

SHC Patient, Mar 2015

Dr Evaleen Jones provides whole person care in a thorough and competent manner. Highly recommended

SHC Patient, Mar 2015

She is the greatest doc ever.

SHC Patient, Mar 2015

Excellent facility. Courteous staff. My primary care listens carefully and offers alternative treatment options. She frequently revisits old ailments to make sure problem no longer exists. I often joke that my symptoms seem to disappear and I feel better on entering the clinic.

SHC Patient, Mar 2015

Dr. Jones was very concerned about my health.

SHC Patient, Nov 2014

She was rushed, didn't look me in the eye, couldn't even remember that she had seen me in the past. She told me to see someone else because she's too busy. #8. Very little. #10. Never.

SHC Patient, Oct 2014

Dr. Jones was quite generous in time spent. Much to discuss given recent medical history.

SHC Patient, Sep 2014

I would not trust my healthcare in the hands of anyone other than Dr. Jones. She is fabulous!!

SHC Patient, Aug 2014

When I asked Dr. Jones if I needed the rabies vaccine, she replied "it's up to you" without any explanation. Rude. She also did not call in all the medicines she said she would. 1 month later, I'm still trying to get a typhoid vaccine prescription.

SHC Patient, Aug 2014

She is exceptional.

SHC Patient, Jul 2014

Evaleen Jones is an absolutely fabulous doctor! She is so knowledgeable, energetic and informative. A true leader among MDs.

SHC Patient, Jun 2014

The provider used the tools & knowledge to ensure my needs were met.

SHC Patient, May 2014

Dr. Jones is excellent!

SHC Patient, May 2014

Dr. Jones barely listened to my answers to her questions. She did not respect my request that a student not attend my visit.

SHC Patient, Mar 2014

Dr. Jones is very understanding & listens to your problem. She is a good dr.! -

SHC Patient, Dec 2013

Dr. Jones is the best dr. I ever have!