Jon-Paul Pepper, MD

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4.9/5

172 Patient Ratings »

113 Patient Reviews »

Biography

Dr. Pepper is a double-board certified surgeon who specializes in aesthetic and reconstructive surgery of the face, in particular surgery for the treatment of facial paralysis. He is the Director of the Stanford Facial Nerve Center since 2017. He has broad expertise in facial plastic and reconstructive surgery, including facial reanimation surgery, facelift surgery, rhinoplasty, and the reconstruction of the face after skin cancer resection. Dr. Pepper performed his undergraduate studies at Brown University, majoring in Neuroscience. He completed a one-year research fellowship at the National Institutes of Health in preparation for a career in academic medicine. He was awarded his M.D. at the University of California, Irvine, graduating with highest honors and Alpha Omega Alpha designation in 2007. He went to the University of Michigan for residency training in Otolaryngology – Head & Neck Surgery in 2012. He then completed fellowship training in Facial Plastic & Reconstructive Surgery in 2013, also at the University of Michigan. Dr. Pepper was honored to receive the highest board score in the nation on the American Board of Facial Plastic & Reconstructive Surgery examination in 2013. For this accomplishment, he was given the Jack R. Anderson Award for Scholastic Achievement. He also directs the scientific work of the Stanford Facial Nerve Center and his NIH-funded research explores regenerative strategies to improve nerve regeneration after injury.

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Professional Summary

Education & Certifications

Board Certification: American Board of Facial Plastic and Reconstructive Surgery, Facial Plastic Surgery (2016)
Board Certification: American Board of Otolaryngology, Otolaryngology (2013)
Fellowship: University of Michigan Health System Internal Medicine Residency (2013) MI

Residency: University of Michigan Health System (2012) MI

Medical Education: University of California, Irvine (2007) CA

Honors & Awards

Dr. Paul Holinger Resident Research Award, Triological Society (2010)
Faculty Scholar Award, Donald E. and Delia B. Baxter Foundation (2015)
Jack Anderson Award (Given for highest national board score), American Board of Facial Plastic & Reconstructive Surgery (2013)

Research Scholar Award, American Association of Facial Plastic & Reconstructive Surgeons (2014)

Research Scholar Award, American Association of Facial Plastic & Reconstructive Surgeons (2015)

Zeta Chapter, Alpha Omega Alpha Honor Medical Society (2007)

Memberships

Chair elect, Plastic and Reconstructive Surgery Committee, American Academy of Otolaryngology - Head and Neck Surgery (2020 - Present)
Member, Education Committee, American Academy of Otolaryngology - Head and Neck Surgery (2020 - Present)
Exam writer, American Board of Otolaryngology (2018 - Present)

Administrative Appointments

Director, Stanford Facial Nerve Center (2017 - Present)

Publications

Molecular and functional dissection of TGF-beta 1-induced cerebrovascular abnormalities in transgenic mice
Buckwalter, M., Pepper, J. P., Gaertner, R. F., Von Euw, D., Lacombe, P., & Wyss-Coray, T. (2002). Molecular and functional dissection of TGF-beta 1-induced cerebrovascular abnormalities in transgenic mice. Presented at the 3rd World Congress on Vascular Factors in Alzheimers Disease, KYOTO,JAPAN,JAPAN,JAPAN: NEW YORK ACAD SCIENCES.
Human Induced Pluripotent Stem Cell-Derived Motor Neuron Transplant for Neuromuscular Atrophy in a Mouse Model of Sciatic Nerve Injury.
Pepper, J.-P., Wang, T. V., Hennes, V., Sun, S. Y., & Ichida, J. K. (2017). Human Induced Pluripotent Stem Cell-Derived Motor Neuron Transplant for Neuromuscular Atrophy in a Mouse Model of Sciatic Nerve Injury. JAMA Facial Plastic Surgery, 19(3), 197–205.
Nasopharyngeal airway to prevent tension pneumocephalus after open resection of anterior skull base tumors.
Spector, M. E., Pepper, J.-P., Sullivan, S., Marentette, L., & McKean, E. (2016). Nasopharyngeal airway to prevent tension pneumocephalus after open resection of anterior skull base tumors. Ear, Nose, & Throat Journal, 95(12), E32–E35.

Cisplatin and Cetuximab Treatment for Metastatic Cutaneous Squamous Cell Carcinoma: A Systematic Review
Trodello, C., Pepper, J.-P., Wong, M., & Wysong, A. (2017). Cisplatin and Cetuximab Treatment for Metastatic Cutaneous Squamous Cell Carcinoma: A Systematic Review. DERMATOLOGIC SURGERY, 43(1), 40–49.

Current state of stem cell-mediated therapies for facial nerve injury
Wang, T. V., Delaney, S., & Pepper, J.-P. (2016). Current state of stem cell-mediated therapies for facial nerve injury. CURRENT OPINION IN OTOLARYNGOLOGY & HEAD AND NECK SURGERY, 24(4), 285–93.

Transcutaneous Lower Blepharopllasty with Fat Transposition
Pepper, J.-P., & Baker, S. R. (2015). Transcutaneous Lower Blepharopllasty with Fat Transposition. CLINICS IN PLASTIC SURGERY, 42(1), 57-?

Esthesioneuroblastoma: Updating Histologic Grading as It Relates to Prognosis
Gallagher, K. K., Spector, M. E., Pepper, J.-P., McKean, E. L., Marentette, L. J., & McHugh, J. B. (2014). Esthesioneuroblastoma: Updating Histologic Grading as It Relates to Prognosis. ANNALS OF OTOLOGY RHINOLOGY AND LARYNGOLOGY, 123(5), 353–58.

Local Flaps: Cheek and Lip Reconstruction
Pepper, J.-P., & Baker, S. R. (2013). Local Flaps: Cheek and Lip Reconstruction. JAMA FACIAL PLASTIC SURGERY, 15(5), 374–82.

Synchronous ipsilateral sebaceous lymphadenoma and membranous basal cell adenoma of the parotid
Scheller, E. L., Pritchett, C. V., Shukla, A., Pepper, J. P., Marentette, L. J., & McHugh, J. B. (2013). Synchronous ipsilateral sebaceous lymphadenoma and membranous basal cell adenoma of the parotid. ORAL SURGERY ORAL MEDICINE ORAL PATHOLOGY ORAL RADIOLOGY, 115(4), E41–E46.

Upper Blepharoplasty The Aesthetic Ideal
Pepper, J.-P., & Moyer, J. S. (2013). Upper Blepharoplasty The Aesthetic Ideal. CLINICS IN PLASTIC SURGERY, 40(1), 133-?

Patient Assessment of Psychosocial Dysfunction following Nasal Reconstruction
Pepper, J.-P., Asaria, J., Kim, J. C., Baker, S. R., & Moyer, J. S. (2012). Patient Assessment of Psychosocial Dysfunction following Nasal Reconstruction. PLASTIC AND RECONSTRUCTIVE SURGERY, 129(2), 430–37.

Inhibition of MAO-A fails to alter cocaine-induced increases in extracellular dopamine and norepinephrine in rat nucleus accumbens
Pepper, J. P., Baumann, M. H., Ayestas, M., & Rothman, R. B. (2001). Inhibition of MAO-A fails to alter cocaine-induced increases in extracellular dopamine and norepinephrine in rat nucleus accumbens. MOLECULAR BRAIN RESEARCH, 87(2), 184–89.

Design of a low-cost, USB-compatible, otoscope image-capture system
Pepper, J.-P., Jackson, R. P., Crumley, R. L., & Wong, B. J. F. (2006). Design of a low-cost, USB-compatible, otoscope image-capture system. LARYNGOSCOPE, 116(12), 2224–26.

Cavernous carotid injury during functional endoscopic sinus surgery: Case presentations and guidelines for optimal management
Pepper, J.-P., Wadhwa, A. K., Tsai, F., Shibuya, T., & Wong, B. J. F. (2007). Cavernous carotid injury during functional endoscopic sinus surgery: Case presentations and guidelines for optimal management. AMERICAN JOURNAL OF RHINOLOGY, 21(1), 105–9.

Angioleiomyoma of the Internal Auditory Canal: Clinical and Radiographic Features
Pepper, J.-P., McKeever, P., Gebarski, S., Spector, M., Thompson, B. G., & Arts, H. A. (2010). Angioleiomyoma of the Internal Auditory Canal: Clinical and Radiographic Features. OTOLOGY & NEUROTOLOGY, 31(9), 1451–54.

Perioperative Lumbar Drain Placement: An Independent Predictor of Tension Pneumocephalus and Intracranial Complications Following Anterior Skull Base Surgery
Pepper, J.-P., Lin, E. M., Sullivan, S. E., & Marentette, L. J. (2011). Perioperative Lumbar Drain Placement: An Independent Predictor of Tension Pneumocephalus and Intracranial Complications Following Anterior Skull Base Surgery. LARYNGOSCOPE, 121(3), 468–73.

Perioperative Outcomes in Patients Undergoing the Transglabellar/Subcranial Approach to the Anterior Skull Base
Pepper, J.-P., Ward, P. D., Lin, E. M., Sullivan, S. E., Hecht, S. L., & Marentette, L. J. (2011). Perioperative Outcomes in Patients Undergoing the Transglabellar/Subcranial Approach to the Anterior Skull Base. SKULL BASE-AN INTERDISCIPLINARY APPROACH, 21(4), 215–22.

Osteomyelitis of the hard palate secondary to actinomycosis: a case report.
Garg, R., Schalch, P., Pepper, J.-P., & Nguyen, Q. A. (2011). Osteomyelitis of the hard palate secondary to actinomycosis: a case report. Ear, Nose, & Throat Journal, 90(3), E11–2.

SMAS flap rhytidectomy.
Pepper, J.-P., & Baker, S. R. (2011). SMAS flap rhytidectomy. Archives of Facial Plastic Surgery , 13(2), 108-?

The autospreader flap in reduction rhinoplasty.
Pepper, J.-P., & Baker, S. R. (2011). The autospreader flap in reduction rhinoplasty. Archives of Facial Plastic Surgery , 13(3), 172-?

The cephalic tuck procedure.
Pepper, J.-P., & Baker, S. R. (2011). The cephalic tuck procedure. Archives of Facial Plastic Surgery , 13(3), 213-?

Histopathologic Findings and Clinical Manifestations in a Patient With Dysphonia and Vocal Fold Involvement by Systemic Sclerosis
Pepper, J.-P., Kupfer, R. A., McHugh, J. B., & Hogikyan, N. D. (2011). Histopathologic Findings and Clinical Manifestations in a Patient With Dysphonia and Vocal Fold Involvement by Systemic Sclerosis. ARCHIVES OF OTOLARYNGOLOGY-HEAD & NECK SURGERY, 137(8), 816–19.

Olfactory Groove Meningioma: Discussion of Clinical Presentation and Surgical Outcomes Following Excision Via the Subcranial Approach
Pepper, J.-P., Hecht, S. L., Gebarski, S. S., Lin, E. M., Sullivan, S. E., & Marentette, L. J. (2011). Olfactory Groove Meningioma: Discussion of Clinical Presentation and Surgical Outcomes Following Excision Via the Subcranial Approach. LARYNGOSCOPE, 121(11), 2282–89.

The Persian Woman's Face: A Photogrammetric Analysis
Sepehr, A., Mathew, P. J., Pepper, J.-P., Karimi, K., Devcic, Z., & Karam, A. M. (2012). The Persian Woman's Face: A Photogrammetric Analysis. AESTHETIC PLASTIC SURGERY, 36(3), 687–91.

Key issues in nasal reconstruction
Asaria, J., Pepper, J. P., & Baker, S. R. (2010). Key issues in nasal reconstruction. CURRENT OPINION IN OTOLARYNGOLOGY & HEAD AND NECK SURGERY, 18(4), 278–82.

The role of Hedgehog-responsive fibroblasts in facial nerve regeneration
Dogaru, G. L. B., Juneja, S. C., Shokrani, A., Hui, R. Y., Chai, Y., & Pepper, J.-P. (2018). The role of Hedgehog-responsive fibroblasts in facial nerve regeneration. EXPERIMENTAL NEUROLOGY, 303, 72–79.

Speech and Communicative Participation in Patients With Facial Paralysis.
Kim, J. H., Fisher, L. M., Reder, L., Hapner, E. R., & Pepper, J.-P. (2018). Speech and Communicative Participation in Patients With Facial Paralysis. JAMA Otolaryngology-- Head & Neck Surgery, 144(8), 686–93.

Contrast-Enhanced Ultrasound With Perflubutane for Sentinel Lymph Node Mapping in Cutaneous Melanoma: A Pilot Study.
Bertelsen, C., King, K. G., Swanson, M., Duddalwar, V., & Pepper, J.-P. (2018). Contrast-Enhanced Ultrasound With Perflubutane for Sentinel Lymph Node Mapping in Cutaneous Melanoma: A Pilot Study. The Laryngoscope.

Health Outcome Studies in Skin Cancer Surgery.
Olds, C. E., & Pepper, J.-P. (2019). Health Outcome Studies in Skin Cancer Surgery. Facial Plastic Surgery Clinics of North America, 27(1), 163–70.

Contrast-Enhanced Ultrasound With Perflubutane for Sentinel Lymph Node Mapping in Cutaneous Melanoma: A Pilot Study
Bertelsen, C., King, K. G., Swanson, M., Duddalwar, V., & Pepper, J.-P. (2019). Contrast-Enhanced Ultrasound With Perflubutane for Sentinel Lymph Node Mapping in Cutaneous Melanoma: A Pilot Study. LARYNGOSCOPE, 129(5), 1117–22.

Dual Nerve Transfer for Facial Reanimation
Pepper, J.-P. (2019). Dual Nerve Transfer for Facial Reanimation. JAMA FACIAL PLASTIC SURGERY, 21(3), 260–61.

Facial Paralysis and Communicative Participation: The Importance of Facial Symmetry at Rest.
Ayoub, N. F., Abdelwahab, M., Zhang, M., Ma, Y., Stranberg, S., Okland, T. S., & Pepper, J.-P. P. (2020). Facial Paralysis and Communicative Participation: The Importance of Facial Symmetry at Rest. The Annals of Otology, Rhinology, and Laryngology, 3489420912446.

How do we teach surgical residents in the COVID-19 era?
Okland, T. S., Pepper, J.-P., & Valdez, T. A. (2020). How do we teach surgical residents in the COVID-19 era? Journal of Surgical Education.

Commentary on "Deep Dive into Denervation: Institutional Experience with Selective Denervation in Nonflaccid Facial Palsy" by Miller and Hadlock.
Pepper, J.-P. P. (2020). Commentary on "Deep Dive into Denervation: Institutional Experience with Selective Denervation in Nonflaccid Facial Palsy" by Miller and Hadlock. Facial Plastic Surgery & Aesthetic Medicine.

Facial Nerve Paralysis Following Endovascular Embolization: A Case Report and Review of the Literature.
Feng, A. Y., Jin, M. C., Wong, S., Pepper, J.-P., Jackler, R., & Vaisbuch, Y. (2020). Facial Nerve Paralysis Following Endovascular Embolization: A Case Report and Review of the Literature. The Annals of Otology, Rhinology, and Laryngology, 3489420966611.

Dual Nerve Transfer for Facial Reanimation.
Okland, T. S., & Pepper, J.-P. (2021). Dual Nerve Transfer for Facial Reanimation. Facial Plastic Surgery Clinics of North America, 29(3), 397–403.

Steps Forward: Contemporary Treatment of Facial Paralysis.
Pepper, J.-P., & Tollefson, T. T. (2021). Steps Forward: Contemporary Treatment of Facial Paralysis. Facial Plastic Surgery Clinics of North America, 29(3), xv-xvi.

Synkinesis and Communicative Participation.
Okland, T. S., Willens, S. H., & Pepper, J.-P. (2022). Synkinesis and Communicative Participation. Facial Plastic Surgery & Aesthetic Medicine.

Evidence Based Medicine for Facial Reanimation.
Kimura, K. S., Kfoury, P., & Pepper, J.-P. P. (2023). Evidence Based Medicine for Facial Reanimation. Facial Plastic Surgery : FPS.

Specializing In

Acoustic Neuroma Facial Nerve Injury
Bell's Palsy
Brow Lift
Eyelid Lift
Facelift
Facial Nerve Disorders
Facial Nerve Injuries
Facial Nerve Surgery
Facial Paralysis
Facial Paralysis Surgery
Facial Plastic Surgery

Facial Reanimation Surgery
Mid-Face Lift (Cheek Lift)
Nasal Deformity
Nasal Surgery
Nerve Transfer
Nose Deformities, Acquired
Rhinoplasty
Selective Neurectomy
Skin Cancer Reconstruction
Synkinesis
Vestibular Schwannoma

Practice Locations

Facial Nerve Center Palo Alto, CA

Palo Alto, CA

Facial Nerve Center

801 Welch Road

Palo Alto , CA 94304

(650) 736-FACE

More Clinic Information »

Facial Plastic and Reconstructive Surgery in Palo Alto Palo Alto, CA

Palo Alto, CA

Facial Plastic and Reconstructive Surgery in Palo Alto

801 Welch Road

Palo Alto , CA 94304

(650) 736-FACE

More Clinic Information »

Important Information about Our Organizations and Physician Affiliation

Stanford Health Care, Stanford Health Care Tri-Valley, and Stanford Medicine Partners are each independent nonprofit organizations that are affiliated with but separate from each other and from Stanford University. The physicians who provide care at facilities operated by Stanford Health Care, Stanford Health Care Tri-Valley, and Stanford Medicine Partners are faculty, foundation, or community physicians who are not employees, representatives, or agents of Stanford Health Care, Stanford Health Care Tri- Valley, or Stanford Medicine Partners. Stanford Health Care, Stanford Health Care Tri-Valley, and Stanford Medicine Partners do not exercise control over the care provided by such faculty, foundation, and community physicians and are not responsible for their actions.

Patient Ratings

(172 Ratings)

Overall Rating

4.9/5

View Ratings by Category

4.9/5

Friendliness

4.9/5

Explanations

4.9/5

Listens

4.9/5

Care provider's efforts to include you in decisions about your care

4.8/5

Recommended to others

0.0/5

Wait times

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

Patient Satisfaction Survey Disclaimer

Patient Reviews

(113 reviews)

I'm blessed to have such an outstanding doctor to take card of a head wound with exposed bone, he's the best.

Feb 2024

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Verified SHC Patient

Very good doctor manners

Feb 2024

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Verified SHC Patient

Amazing level of knowledge AND empathy

Dec 2023

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Verified SHC Patient

High level professional

Oct 2023

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Verified SHC Patient

I met Dr. Jon-Paul Pepper in August of 2017. He had just started practicing at Stanford. He was quite personable then and he remains just as personable now. Dr. Jon-Paul Pepper did admit to me that he didn't remember me from that initial meeting, and I am not surprised because he has really established a program at Stanford. Instead of being one of a few in 2017, I am now one of many. And I do feel that I am treated as SPECIAL as all of his other patients. I always feel flattered that I was the focus for some of the students that he is mentoring.

Sep 2023

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Verified SHC Patient

This is the kindest and most friendly medical office at Stanford. The staff is warm and welcoming and the doctor takes time to listen and respond to my questions and needs. Simply the best.

Aug 2023

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Verified SHC Patient

Phenomenal! Spectacular. Exceptional care. Marvelous humans. So thankful for you.

Aug 2023

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Verified SHC Patient

The doctor and staff were very helpful with adjusting my appointment time so I could take a flight back home. I really appreciate their efforts. Thank you Dr. Pepper.

Jul 2023

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Verified SHC Patient

Professional. Friendly. Great listeners. Want the best for me, their patient.

Jun 2023

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Verified SHC Patient

I expected a "high quality" atmosphere and it was.

May 2023

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Verified SHC Patient

Dr. Pepper was excellent in every way.

Apr 2023

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Verified SHC Patient

Dr Pepper was clear in his advice and took the time needed to listen and explain.

Mar 2023

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Verified SHC Patient

The doctor and all of his staff was amazing!

Mar 2023

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Verified SHC Patient

Dr. Pepper was professional and prompt. He valued my time as much as he did his own He came up with a great treatment plan and answered all of my questions.

Dec 2022

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Verified SHC Patient

Good communication, took time to answer questions.

Dec 2022

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Verified SHC Patient

Excellent service & very professional employees from the receptionist to the physician assistant & of course the doctor!

Nov 2022

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Verified SHC Patient

I felt as if I new Dr. pepper and his staff for years. Extremely efficient, friendly and professional.

Nov 2022

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Verified SHC Patient

Caring, kind and a brilliant surgeon. I have already recommended Doctor Pepper to three of my friends.

Nov 2022

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Verified SHC Patient

Professional office. Clear treatment plan explained.

Nov 2022

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Verified SHC Patient

Dr. Pepper is excellent, thorough, and compassionate in his care.

Nov 2022

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Verified SHC Patient

Heâ€™s the best MD. Always pleased with Dr Pepoer

Nov 2022

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Verified SHC Patient

Thank you Dr Jon Pepper

Nov 2022

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Verified SHC Patient

Dr Pepper and his team are thorough and responsive!

Nov 2022

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Verified SHC Patient

Appreciate the quality of service, referrals provided, and care shown during the appt.

Nov 2022

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Verified SHC Patient

I had my first visit with Dr. Pepper on 11/2/22. He thoroughly addressed my current health status and attentively listened to my questions.

Nov 2022

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Verified SHC Patient

Professional, knowledgeable, caring,

Nov 2022

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Verified SHC Patient

friendly staff very patient oriented, Dr. pepper is great let me know what was going on through the whole procedure!

Oct 2022

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Verified SHC Patient

Very professional and good bed side manner,he make me feel comfortable and explain all details and what to expect in 2 options he gave me. I wish I met him sooner before.,but moving forward Iâ€™m very comfortable with him and I will highly will recommend him to all my family and friends.

Oct 2022

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Verified SHC Patient

I could not have asked for more. Dr. Pepper went over and beyond. I had a tough decision to make. He clearly laid out pros and cons in a very warm, caring and professional manner. I made a tough decision with some down sides. He went over and above to lessen the negative aspects of my choice. I would recommend Dr. Pepper most highly, without reservation.

Oct 2022

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Verified SHC Patient

Dr. Pepper is a true expert. He is knowledgeable, compassionate and a great communicator.

Sep 2022

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Verified SHC Patient

I have already referred a friend.

Sep 2022

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Verified SHC Patient

Dr Pepper and his team is the best!

Aug 2022

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Verified SHC Patient

Very personable and knowlegable

Aug 2022

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Verified SHC Patient

I greatly appreciate the team at Stamford . I am now being seen for other problems and am very satisfied. Thank you

Aug 2022

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Verified SHC Patient

Thank you Dr Jon and his staff.

Aug 2022

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Verified SHC Patient

great staff and Doctor

Jul 2022

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Verified SHC Patient

Great experience - short wait and immediate attention

Jul 2022

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Verified SHC Patient

I am always extremely pleased with the staff and the care I receive

Jul 2022

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Verified SHC Patient

Wonderful Doctor

Jun 2022

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Verified SHC Patient

I felt very confident that Dr Pepper was the doctor I needed to help my situation!!! He also has a great team!!

Jun 2022

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Verified SHC Patient

I always feel heard and respected by all of the staff.

Jun 2022

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Verified SHC Patient

He listened,addressed my concerns showed me alternative and gave me his opinion and showed me the possibilities. Scheduled me physical therapy to work on my concerns as I think about my options.

Jun 2022

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Verified SHC Patient

Excellent care as always

May 2022

•

Verified SHC Patient

Excellent doctor

May 2022

•

Verified SHC Patient

Extremely skilled and attentive doctor and staff

Apr 2022

•

Verified SHC Patient

Dr. Pepper is the best! The staff was specially attentive, very professional

Apr 2022

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Verified SHC Patient

Very professional.

Apr 2022

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Verified SHC Patient

Appointment started on-time (actually a bit early). Exam proceeded promptly and explanations were thorough.

Apr 2022

•

Verified SHC Patient

Thank you Dr Pepper and his staff

Apr 2022

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Verified SHC Patient

As always the visits to Dr. JP Pepper's office are pleasant and very professional...that goes for the staff as well

Mar 2022

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Verified SHC Patient

Bad attitude. Spent 3 minutes with me.

Mar 2022

•

Verified SHC Patient

was on time and doctor and entire staff are very professional and courteous.

Mar 2022

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Verified SHC Patient

Itâ€™s always a pleasure to visit their office.

Mar 2022

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Verified SHC Patient

The Best!

Feb 2022

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Verified SHC Patient

Great Bedside Manners

Dec 2021

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Verified SHC Patient

I always have a great experience going to Dr. Pepperâ€™s office. Everyone is so nice and professional!

Dec 2021

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Verified SHC Patient

DR Pepper and his staff are always wonderful

Dec 2021

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Verified SHC Patient

Dr. Pepper and his team gave me the confidence that they will help me overcome my symptoms

Dec 2021

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Verified SHC Patient

ABSOLUTELY!

Nov 2021

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Verified SHC Patient

I like Dr. Pepper and would recommend him.

Oct 2021

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Verified SHC Patient

Felt comfortable and confident with Dr. Pepper.

Aug 2021

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Verified SHC Patient

I trust him and thatâ€™s what is most needed in a relationship with a doctor. Iâ€™m secure in his ability to do good job well.

Jul 2021

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Verified SHC Patient

Dr. Pepper is an excellent physician!!

Jul 2021

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Verified SHC Patient

He was very professional, thorough, and easy to understand. I appreciated his honesty and that he did not push me to do a surgery unless I felt it was right for me - even if that meant 5-10 years down the road. I also appreciated that his notes led me to a link on his website with further information.

Jul 2021

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Verified SHC Patient

Good doctor

Jun 2021

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Verified SHC Patient

Dr. Pepper is very personable and informative.

Jun 2021

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Verified SHC Patient

He is an amazing and knowledgeable doctor , thank you so much for your hard work and dedication!

May 2021

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Verified SHC Patient

Thank you!

May 2021

•

Verified SHC Patient

very friendly and informative, clear, caring

May 2021

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Verified SHC Patient

He is not only a skilled surgeon, but is also a humble and reassuring physician. He empowers patients by thoroughly communicating risks and expectations, and by providing knowledge regarding various options to enable the patient to make well-informed decisions. I am blessed to be his patient

Apr 2021

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Verified SHC Patient

Dr. Pepper gives me hope and encouragement.

Apr 2021

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Verified SHC Patient

Dr Pepper is amazing- he fully explains what options I have and expectations

Mar 2021

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Verified SHC Patient

Dr Pepper is thorough, responsive, communicates clearly, is unhurried in his care, and always asks for my input when developing the plan.

Mar 2021

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Verified SHC Patient

Dr. Pepper is an excellent Dr. who listens to every concern you have and tries to give you the best solution.

Feb 2021

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Verified SHC Patient

Procedure was very smooth.

Feb 2021

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Verified SHC Patient

Dr. Pepper was quick & efficient. He made procedure almost painless.

Jan 2021

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Verified SHC Patient

Good.

Dec 2020

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Verified SHC Patient

Dr Pepper is amazing- he explained in detail regarding my case and even discovered that I was previously misdiagnosed

Nov 2020

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Verified SHC Patient

Good experience

Nov 2020

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Verified SHC Patient

All experiences with this division has been great even though I don't want to return since my visits and surgery were the result of facial fractures. I don't want to repeat that experience again in my life.

Nov 2020

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Verified SHC Patient

I have already recommended Dr. Pepper to 5 people.

Nov 2020

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Verified SHC Patient

Dr Pepper and staff are professional,no worries about anyone,

Nov 2020

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Verified SHC Patient

Dr. Pepper is an amazing physician and exceptional surgeon. He displays warmth and understanding during all of my visits. Dr. Pepper listens and explains options for my medical care. I have spoken to family and friends regarding how very fortunate I am to be a patient of Dr. Pepper's.

Oct 2020

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Verified SHC Patient

Dr. Pepper is fantastic. Very clear and concise care.

Oct 2020

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Verified SHC Patient

All good.

Sep 2020

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Verified SHC Patient

Dr. Pepper is a wonderful, caring physician. He has spent time insuring I understand my health objectives and has provided ideas for my future care. Dr. Pepper is a very talented surgeon.

Sep 2020

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Verified SHC Patient

Very very good Dr. Pepper was extremely kind, friendly, competent, and so far the results are fantastic - Beyond my most optimistic expectations - Highly recommended.

Aug 2020

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Verified SHC Patient

Dr. Pepper is one of the sweetest doctors I have encountered at Stanford. He conscientious and very thoughtful!

Jul 2020

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Verified SHC Patient

I will be recommending Dr. Pepper to everyone I know.

Jul 2020

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Verified SHC Patient

All good.

Jun 2020

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Verified SHC Patient

0 complaints about Dr. Pepper! He listened to my concerns, is well versed with my medical records and provided adequate care and follow up instructions for further treatment.

Jun 2020

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Verified SHC Patient

During the time the Dr spoke with me he explained to me what was the only thing he could offer for my case. He went on to explain what the procedures consisted of. what my recovery time would be. He explained to me how it would be a long process but they would be with me every step of the way.

Jun 2020

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Verified SHC Patient

We enjoy our visits with Dr. Pepper. He is positive and encouraging.

Dec 2019

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Verified SHC Patient

Dr. Pepper was excellent! Very knowledgeable and helpful.

Oct 2019

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Verified SHC Patient

The best.

Jul 2019

•

Verified SHC Patient

Dr. Pepper was simply fantastic - knowledgeable, friendly, caring. The procedure was virtually painless. I so appreciate his attention to detail and to really working with me to find a solution for my problem. I would recommend him without question. A+ :)

Jun 2019

•

Verified SHC Patient

Receptionist, medical assistant and care provider all excellent ,made me feel confident.

Jun 2019

•

Verified SHC Patient

Dr. Pepper is an excellent doctor.

May 2019

•

Verified SHC Patient

Dr. Pepper is a consummate professional with outstanding bedside manner. Very procedurally skilled as well.

May 2019

•

Verified SHC Patient

I've already recommended him to my colleagues.

Feb 2019

•

Verified SHC Patient

I feel lucky to have run into Dr. Pepper and his staff.

Jan 2019

•

Verified SHC Patient

Dr. Pepper was extremely professional, pleasant and provided me with a calm, informative environment in which he answered my questions with care and concern. He is an excellent physician with an extremely high "bedside manner"

Jan 2019

•

Verified SHC Patient

All experiences were made tastefully and explained in advance.

Nov 2018

•

Verified SHC Patient

Dr. Sung & staff always meet my needs and expectations regarding my health care or refers me to a doctor who can help me with my needs. Dr. Sung is the most kind, caring, & excellent doctor I have had the pleasure in meeting. He saved my life. Thank you from the bottom of my heart. Sincerely!

Aug 2018

•

Verified SHC Patient

Great!

Aug 2018

•

Verified SHC Patient

Dr. Pepper was professional and he showed interest in me. He answered my questions and explained everything in a professional and friendly manner. It was a great experience.

May 2018

•

Verified SHC Patient

I've recommended Dr. Pepper to two people already. I am extremely pleased with the results.

Mar 2018

•

Verified SHC Patient

I have already recommended Dr. Pepper to two people who were delaying their surgery but decided to go ahead with it because of the results that I have had.

Jan 2018

•

Verified SHC Patient

I experienced Dr. Pepper as informed and honest.

Jan 2018

•

Verified SHC Patient

Dr. Pepper impressed me by showing genuine concern for my situation. Unsolicited, he also informed me of potential referrals to other medical professionals with the Stanford Hospital network.

Jan 2018

•

Verified SHC Patient

Very attentive, kind & competent.

Dec 2017

•

Verified SHC Patient

If a healthcare event could be termed pleasant that would be how I would describe it.

Nov 2017

•

Verified SHC Patient

Simply excellent

Oct 2017

•

Verified SHC Patient

Referring Physicians

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You may also submit a web referral or complete a referral form and fax it to 650-320-9443 or email the Referral Center at ReferralCenter@stanfordhealthcare.org.

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Jon-Paul Pepper, MD

Facial plastic surgeon

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Biography

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Education & Certifications

Honors & Awards

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Administrative Appointments

Publications

Specializing In

Practice Locations

Facial Nerve Center Palo Alto, CA

Facial Nerve Center

Facial Plastic and Reconstructive Surgery in Palo Alto Palo Alto, CA

Facial Plastic and Reconstructive Surgery in Palo Alto

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Patient Ratings

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Patient Reviews

(113 reviews)

Referring Physicians

PHYSICIAN HELPLINE

New to MyHealth?

ALREADY HAVE AN ACCESS CODE?

DON'T HAVE AN ACCESS CODE?

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WELCOME BACK

Jon-Paul Pepper, MD

Facial plastic surgeon

Get In Touch

Biography

Professional Summary

Education & Certifications

Honors & Awards

Memberships

Administrative Appointments

Publications

Specializing In

Practice Locations

Facial Nerve Center Palo Alto, CA

Facial Nerve Center

Facial Plastic and Reconstructive Surgery in Palo Alto Palo Alto, CA

Facial Plastic and Reconstructive Surgery in Palo Alto

Important Information about Our Organizations and Physician Affiliation

Patient Ratings

How Our Ratings Work

Patient Reviews

(113 reviews)

Referring Physicians

PHYSICIAN HELPLINE