Biography


Lilian Tsao, MD is originally from Maryland and received her undergraduate degree at University of Virginia. After attending medical school at Tufts University in Boston, she moved to Southern California and completed her Family Medicine Residency training at Long Beach Memorial Medical Center. Her family resides in the Bay Area and she looks forward to establishing herself in Alameda. She speaks Mandarin Chinese and her medical interests include adolescent and women's health as well as the full breadth of Family Medicine.

Professional Summary


Professional Education
  • Board Certification: American Board of Family Medicine, Family Medicine (2007)
  • Residency: Long Beach Memorial Med Ctr (2007) CA
  • Medical Education: Tufts University (2004) MA

Practice Locations


Alameda Family Physicians Alameda, CA
Alameda, CA

2433 Central Ave

Alameda , CA 94501

(510) 521-2300

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(598 Ratings)

Overall Rating
4.8/5

View Ratings by Category

4.9/5
Friendliness
Friendliness/courtesy of CP
4.8/5
Explanations
CP explanations of prob/condition
4.9/5
Listens
CP concern for questions/worries
4.8/5
Care provider's efforts to include you in decisions about your care
CP efforts to include in decisions
4.9/5
Clear Communication
CP spoke using clear language
4.9/5
Time Spent
Patients' confidence in CP
4.9/5
Recommend to others
Likelihood of recommending CP
4.5/5
Wait times
Wait time at clinic

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

Patient Satisfaction Survey Disclaimer

Patient Reviews

(488 reviews)

Love this office. Dr. Tsao, in fact, saved my life by insisting I have a colonoscopy. She has been the best family doctor we have every had. We just moved to NC. And we will miss her very much.
Dr. Tsao has been my PC doctor for ten years! She's wonderful! I will miss her, as I'm moving.
Highly recommended Dr Lilian tsao
DR Tsao is the best Doctor that I have ever had, she is a keeper.
excellent care.
Dr. Tsao spent a lot of time with me listening to my concerns and explaining what she thought might be going on. I was very happy with the care I received from her. I thought she was very thorough.
Dr Tsao is always patient and thorough with my exams.
Dr. Tsao is the very best doctor I have ever had. I have recommend her to friends that now see her too.
I love Dr Tsao -very compassionate and caring/ well detailed
ok
Dr. Lilian Tsao was very kind, attentive, showed concern, genuine care explained details, was not in a hurry, took her time to get to know me & my concern of what I came for, I want her to be my primary physician. Highly recommended!
I have always liked Dr. Tsao and I have recommended her to a few friends. They have also chosen Dr. Tsao as their PCP and they like her a lot.
Dr. Tsao is the VERY best doctor I have ever visited. She is exceptionally attentive, knowledgeable & professional.
GOOD
dr tsao is the best!
I noticed recently my primary dr show more care in patients concerns. I'm not sure if it because I was the last patient of the day. I never experienced this kind of service or concerns from this office. in the past I feel like a number...
dr tsao was attentive and responsive to my concerns
Dr. Tsao is the best doctor that one could ask for.
I'm happy to continue with Dr Tsoa & her associates
Dr. Tsao is the kindness & caring dr. I know always there to help & listen.
Have always had a good report with my doctor.
Always wonderful.
Good
friendly doctor answered allmy questions love it
Dr. Tsao was excellent. She took the time to pre-read my files before I met her and was well-informed about my situation. She took her time and was friendly and caring.
excellent care provider!
Even when ill, it is a true pleasure to be with Dr. Tsao. She is so understanding and helpful.
Dr. Tsao is the best! Very fortunate to have her as my primary dr. I would highly recommend her.
Would recommend her to others.
Dr. Tsao is a phenomenal care provider.
awesome
Dr. Tsao was very attentive and answered all of my questions and provided information for follow up. I did not feel rushed at all.
Dr. Tsao is an exceptional PCP, caring, compassionate, empathetic, professional, and knowledgeable.
The doctor wasn't my doctor, but she was very good, and gave me excellent care.
Dr. Tsao is a thoughtful clinician, and a good listener. I would recommend her to friends who are looking for a new GP.
Dr Tsao is consistently awesome which is why I have confidence in her care and expertise
good
Dr. Lilian Tsao is an exceptional primary care physician. She is an excellent listener and communicator; makes patients feel cared for; advocates for her patients; is supportive of her patients; and is very organized.
I always recommend Dr. Tsao & the practice.
Dr. Tsao is everything you could want in a provider. She tracks what's going on and is non-judgmental, but gently helpful. I like that I can discuss things I'm not doing well, or things that aren't going well. She offers solutions but doesn't push them. There is a give-and-take where I can try to figure out what would work for me. I know she's available for follow-up and will help track my progress. It's clear that she cares.
just super
good
Dr. Tsao has been my PCP for many years. Her care for me has been excellent.
Doctor Tsao is an excellent listener and diagnostician. She is empathetic and has excellent follow through.
very good and caring doctor
She treats me like a relative. Answer all my questions and concerns.
Very good.
I have already recommended her.
Dr. Tsao is wonderful and clearly listens to me and my concerns as as a Senior.
Dr. Lillian Tsao is a very fine physician
Dr. Tsao was very attentive. she spent 45 minutes with me.
Doctor Tsao is a very good listener, professional, knowledgeable, and kind.
Friendly & professional. Good listener.
Doctor Tsao is patient and thorough and my experience was delightful.
Other than the wait time, I was pleased with my appointment.
Dr Tsao is the best!
Doc was very interested in my health and well-being.
Dr. Tsao is a true healer I believe. She is truly committed to helping me; physically & emotionally.
She is the best.
My doctor was very patient, kind and thorough in explaining what I need to do to take care of myself.
Dr. Tsao is outstanding
Always showed concerns if remarks were made in event of questions.
Plenty of time devoted to me. I did not feel rushed during the conversation. Dr Tsao has a wonderful visit manner
Dr. Tsao is the best doctor I've ever seen; thorough, brilliant and very knowledgeable.
I am so grateful for my health providers, particularly Dr.Tsao, who listens, takes time to do so, informs and suggests while leaving me free to make my own decision. Her caring ways are healing and relaxing, part of a holistic approach.
I love Dr Tsao she's excellent overall
Dr. Tsao is wonderful to see and she is very helpful
I often recommend Dr. Tsao!
I moved to Alameda in 1980 and have been a patient at Alameda Family Physicians nearly the whole time. Dr. Tsao is the best doctor that I have ever had at AFP. During my routine exam, she took the time to examine my Achilles and diagnosed the cause and provided exercises to promote its healing.
Always a great experience with Dr. Tsao and am so happy that my new insurance is accepted.
I like Dr Tsao she is friendly to listened about my health problems and she checked and told me to do more exercises
I very much appreciated the time and care of Dr Tsao (I told her too!). I really felt "heard". She had a valuable suggestion, which I did shortly after our appt, of making a list of what I want to do and what i need to do now that I am retired.
Great experience.
I my visit was for a well check up. The physician also answered questions on my POLST and advance directive.. Very helpful
I drive the 27 miles from Danville to Alameda to see Dr Tsao because of her knowledge and understanding of my extensive medical history. She is an OUTSTANDING Doctor!
doctor Tsao es an excellent doctor. I am very happy with her.
Dr. Tsao is one of the very best doctors I've had. I've recommended her to several of my friends and family.
Outstanding overall experience with this doctor.
Dr. Tsao is wonderful and a great, caring doctor. Thank you!
The doctor has been consistently amazing on every visit for years - Of all the providers at this location, she spends the most time trying to understand the problem and is very thorough and warm and friendly.
Dr Tsao is awesome
Nurse Martin and Dr. Tsao were both warm and professional.
I always recommend Dr. Tsao to my friends but I don't think she's taking new patients at this time.
I have nothing to say all of them are friendly.
Dr. Tsao is a gem and I am so glad I selected her as my primary care physician!!
great
great experience for being quarantined
Dr. Li-Ning did an excellent job of listening to my concerns and explaining her recommendations
dr Tsao is excellent doctor/care provider
Dr. Tsao is truly a fantastic family physician who has taken care of my mother (95 yrs.) for many years. She is the utmost professional with a big heart and super smile.
Dr. Lillian Tsao is a very caring doctor and gives her utmost attention
Love Dr. Tsao she really seems to care about her patients and definitely takes her time with you to explain everything. I feel very confident with her.
I love having dr tsao as my primary care doctor
She spend very long time. Thanks. Dr. Lilian Tsao, is one best doctor, in all field, especially for depression and anxiety I have her more than 10 years. Thank you.
Dr. Tsao was thorough, kind, and attentive. The visit was precautionary but she took it very seriously.
Great doctor.
Dr. Tsao has been my PCP for many years and I'm very happy with the care she provides.
Dr. Tsao is the best doctor that I have ever had. I have recommended her to several of my friends here in Alameda.
I was very impressed with the professionalism and effort Dr. Tsao put into explaining everything. She took to the time to explain this in the detail I needed and was not condescending as some doctors can be.
Great care!
Dr. Tsao is always very nice and attentive and gives great care
Dr. Tsao is always professional & friendly.
A wonderful doctor!
I wish every physician and specialist that I see was as kind, caring and knowledgeable as Dr. Tsao.
Dr. Tsao is the best! I really appreciated the time she spent w/me.
Amount of time spent much better since merger with Stanford. Prior was 8 minutes with the last two minutes with the doctor halfway out the door. Not sure why I'm always asked to fill out health form when we don't go over it. An observation, but sometimes there's no actual solution to a concern, and on at least one occasion it has gone on to be an issue I had to have an urgent appointment for.
doctor spent less than the 20 minutes I had scheduled with me and then informed me she had to leave without addressing my concerns. I also don't feel that she had really reviewed my health concerns that we were following up on
I feel well cared for by Dr. Tsao and confident in her.
Dr. Tsao and Vanessa are extremely through. My wife and I feel that we get top notch, caring care from them.
Dr. Tsao is everything I want in a physician. She is knowledgeable and really listens. She asks the right questions to get to the heart of the problem and always explains issues so that I understand. She often gives me options so that I can be included in my health care, which I really like.
Dr. Tsao is a wonderful doctor, she's very friendly and caring and is solution oriented.
Good.
good
My only real comment, and I think probably w/most younger physicians, that the information added into the laptop takes precedence over eye-to-eye contact w/their patient. She talks kind of fast, too. You may only see your patient one time a year, spend some quality time w/them.
I have recommended Dr. Tsao and her practice to many people. Dr. Tsao is always willing to spend the time necessary to diagnosis and resolve issues. I think she is great.
Dr Tsao provided me with some very important information about one of my medications.
Dr. Tsao always makes me feel that she has plenty of time for me. She is very caring and approachable.
Dr Tsao is a wonderful doctor and a lovely person
Dr. Tsao is always very professional and takes time to discuss my care and options. I highly recommend her!
Very Good
very kind and knowledgeable
Dr. Tsao is an incredible, caring, sweet, amazing dr. and person. She listens and has an amazing memory.
my visit was top notch. I felt listened to and was educated well in the process.
I appreciate that she recommends follow-up treatment or other things that I may need (like vaccinations, flu shot, etc.), but always allows me to make the final decision. I appreciate the level of concern and care that she shows. She's great!
Dr Tsao made sure all the preop tests were performed before signing off.
I appreciate having a regular doctor who knows me and is incredibly nice, as well as giving good practical advice and treatment.
thorough
Dr. Tsao is easy to talk to, takes the time needed to thoroughly address your questions and concerns, and is knowledgeable.
Stellar treatment
no words to say thank you for your great job!
Never a bad experience.
She really helped with a solution that reduced my stress about the problem a great deal. She is also kind and truly cares.
Dr.Tsao is awesome. She is very thorough and takes all the time I nee in my appointments to make sure my needs are met
Dr Tsao is very professional, always comes with a smile.
Dr. Tsao is very good!very patient and friendly !!
Dr. Tsao is so nice to work with-she is very knowledgable
The Dr. did an excellent job of explaining what I needed to know.
Dr. Tsao and Vanessa are Awesome
Dr. Tsao is very comfortable to talk to and patient with me. Willing to listen completely to my concerns and works with me on my drug and other limitations.
Excellence in all areas. I appreciate her in multiple ways.
Dr. Tsao is a wonderful doctor.
Only saw dr. experience - Very good.
I have full confidence in the care I receive from Dr Tsao
Dr. Tsao is wonderful. She never makes me feel that my appointment is rushed. I can feel she is genuinely concerned about me and my family
I consider myself quite lucky to have a primary care physician like Dr. Tsao!
dr tsao is an excellent and caring doctor !
twice, now, the doctor seemed too busy to answer my questions. the first time, the impression was that questions were welcomed as long as it was easy and quick to answer relative to the time allotted for my appointment. the second time, i was put off when i was told that there were prescribed minutes (was it 40?) and my time was almost up.
Dr Tsao is very pleasant and shows care and very supportive of my concerns.
Dr. Tsao is an outstanding physician that I am very comfortable with and trust. She is highly professional and listens to me and gives me really great medical advice. She is like family!
Dr. Tsao does a great job of connecting and listening as well as answer my questions.
I highly recommend Dr. Lillian Tsao, and have already done so several times. I am very pleased with my decision to change to this doctor .
I really appreciated how personable & relatable Dr. Tsao (Dr. Lily") made herself to my young daughter - Especially because this was our first visit w/her and the subject of the visit was very delicate.
I think Dr. Tsao is an excellent physician and I would recommend her to anyone
Dr. Tsao is in every respect one of the finest physicians in seen in my 68 years.
Dr. Tsao is the best! So competent and professional with great bedside manner.
some of these questions were N/A, so I just checked very good. It would be helpful to have an N/A option in these surveys.
Dr tsao is amazing
I recommend this clinic to everybody.
i am very happy with Dr. Tsao. I have recommended her to family members and friends.
Dr. Tsao is very patient and knows me and my wife, our activities, our concerns and our medical history... can't ask for more!
We like Dr. Tsao, she is kind, polite and professional. She has become almost like our family doctor. She also takes care of my son's grandma.
Both my husband and I see Dr. Tsao. We have complete confidence in her expertise and like how attentive she is when we see her for any reason. I would absolutely recommend Dr. Tsao.
Great bedside manner!
Excellent doctor!!
Extremely good doctor. Will ask for her for any future appointments
I have complete confidence in Dr Tsao. Of all the Doctors - including a number of Specialists - that I see, the one Doctor I trust the most is Dr Tsao.
I was really impress with the doctor. She is super patient and nice.
Dr. Tsao is so thorough with me, I sometimes feel I am taking too much of her time.
Dr. Tsao is top notch. i feel veryconfident in the care I receive from her and felt much relief that she was available to follow up with after an ER visit.
Very good experience. Very thankful for the nurse and Dr. Tsao.
I feel fortunate to have Dr. Tsao as a doctor.
I love working with this doctor but it does worry me that she's so concerned about protein levels for a vegan. It reflects on her knowledge of nutrition.
Dr. Tsao makes you feel like she has all the time in the world for you. I never feel rushed. She explains everything in detail.
Dr. Tsao is excellent. Very clearly explains what is happening with my meds as a lot of issues have come up with my overall health and new meds by specialists.
Dr. Tsao is a god-sent doctor and she's very patient, thorough and efficient. I complete trust Dr. Tsao with all my heart.
answered my questions but seemed rushed
Dr. Tsao is great!
Dr. Tsao is a gem!
Always professional.
Good
Dr. Tsao took the time to hear me out and try to understand what I am experiencing. She was very open minded and listened. She was also very compassionate and kind.
Always prompt, courteous & patient.
This was my first visit with Dr. Tsao and I was very impressed by, and appreciative of her care, professionalism and wonderful bedside manner.
Dr. Tsao was very listening carefully with all of my concern, and discussed with me for suggestion and plan. And also she spent a good time without rushing. She is most caring, gentle Dr. I am lucky to be a her patient again after few years gap.
The doctor explained everything to me. She is my wife's doctor and I usually see Dr. Carper but I like this doctor.
Dr. Tsao is professional and caring.
Dr. Tsao is the "BEST." She takes very good care of my health & works with me on any health issues I am having. I understood all instructions that she gives me & if I don't, she explains them again. I am thrilled she is my dr.
I have been assigned to Dr. Carper since I began 15 years or so ago. I usually see Karen Kline, but Dr. Lillian was so good that I asked if I could transfer to her. I will still see Karen for pap smears and such, but Dr. Lillian for all other items. She is wonderful.
When she left the room I didn't know she wasn't returning. I would have appreciated closure.
came in for Pap smear and doctor provided the most comfortable experience given the situation
Excellent physician, very caring.
Dr. Tsao is awesome and the best doctor I've ever encountered.
Dr. Tsao is a wonderful doctor
I was impressed that Dr Tsao had reviewed my labs of the previous 2 years. The other providers there never had which is why I looked to switch providers. Dr Tsao already had a plan to discuss regarding my primary concern of the visit. I am surprised ,however, that i was examined fully clothed and the exam was the bare minimum especially given that it was an annual physical exam.
Excellent
Dr. Tsao is great.
Dr.Tsao is a very caring assuring Dr. she is a very good listener and also explains everything she is suggesting and the need for follow through.I really trust her care for me.
Excellent. Way more thorough than I was expecting
Dr. Tsao has improved A LOT since I first became her patient. It used to be all about what's on the computer. Now, she uses the computer as her assistant and talks/relate to me, the patient.
I have recommended Dr. Tsao to many people. She listens and cares about me and I trust her.
I know it seems like my selection of all 5's looks lazy, but I really love this office & staff!
Dr Tsao is by far the best Doctor I have ever seen for primary care issues
Dr. Tsao is great. I recommend her to friends and family.
Dr. tsao is great
the care is exceptional. the best
was a very good experience
I'm afraid the 5 setting is not good enough for my doctor....she is at least a 10!!!!! Dr. Lillian Tsao
Good experience.
Catherine is wonderful; a truly caring clinician.
excellent
Best doctor l have ever had.
excellent care
Dr. Tso is wonderulf
No bad experience.
Dr. Tsao is an excellent caregiver who stays up-to-date on the latest advances in medical care and shows a genuine interest in the health and well-being of her patients.
Dr Tsao is an excellent doctor in all areas. i feel fortunate to have her as my medical provider.
good already have. recomended
I love dr.tsao she is amazing and so great
My only complaint is waiting too long , one time was over 30 minutes. The other time waited more than 45 minutes in the waiting room after the assistant perform the routine check ups.
good
My appointment for my annual exam was scheduled for 40 minutes. Though we covered everything necessary, it seemed a little rushed. No complaints about anything else. Dr. Tsao is wonderful.
Excellent experience.
There's not much I could improve. Dr. Tsao is awesome, I was seen quickly, and everything went exactly as hoped.
I was very happy with DrTsao. She was not judgmental about being over due or my current diet and showed concern for my blood pressure.
Dr. Lilian Tsao is very knowledgeable, patient, and friendly. All my questions were answered during my visit.
Dr. Tsao is the best!! very caring about her patients
Dr. Tsao is amazing. When she was accepting new patients, I told all my friends to sign up for her. She is so wonderful in all she does.
Dr. Tsao answered all my concerns in my visit.she is a wonderful listener.
Dr Tsao was very attentive during my consultation with her. She took time to listen to my symptoms and carefully consider options for further diagnosis and treatment. She definitely took all the time needed to get a complete picture of my condition. She also expressed her concerns in a considerate and non-judgmental manner. She was very courteous and professional.
friendly,informative, professional and trustworthy, etc
good experience
Dr. Tsao is the best doctor ever! She is very compassionate and very patient and kind. I feel very assured I am in good hands. Thank you Dr. Tsao!
Very courteous, professional and empathetic!
I have been with my dr. for years and have recommend people already. They also have been satisfied with their care.
Dr. Lilian Tsao is an outstanding, compassionate, caring practitioner. I feel so lucky to be her patient.
I really like Dr.Tsao and would absolutely recommend her to anyone.
very good
Dr. Tsao always treats me with respect, warmth, concern, and professionalism. I am fortunate to have her as my doctor.
Dr. Tsao is a wonderful & caring dr. We love her.
Excellent & caring doctor (Dr. Lilian Tsao).
I so enjoy Dr Lillian Isao she is very interested in her patients benifits
amazing help and honesty.
Dr. Tsao is one of the very best doctors I've ever had. She listens well, explains the issues and alternative treatments clearly.
Dr.Tsao is a wonderful doctor. She is very thorough, informed, practical, and keeps it real.
Dr. Tsao is very through and observant of my other health conditions under the care of specialists. Explains matters very well. It is so good that medical records are on-line as she was easily able to bring up charts and graphs.
excellent
Dr. Tsao is amazing!!! she references my history and checks in on things. most doctors seem to always ask the same generic questions since they don't reference their notes. I felt like we progressively check in from the previous appointment, which is great! I feel like I'm getting an overall exam on my health over time as opposed to at the moment. would highly recommend!
She was very professional and friendly. Explaining in detail all her concerns during my physical.
I did what the doctors said and I got better quickly.
Dr. Tsao is a wonderful & kind dr.
Dr. Tsao is the best! Caring, never rushed, listens, inspires confidence.
The doctor was extremely thorough and conscientious.
I have seen other providers, but I feel like I found a provider I want to continue with. She managed to chart, to make eye contact, to examine, to recheck my blood pressure at my request, to have a conversation/discussion and a plan. Dr Tsao met all my expectations. Now I jsut hope I can get future appointments with her.
all care providers I have encountered have been very good
Dr.L. Tsao is always very warm and kind to me. I have all the confidence in her ability to take good care of me.
Dr. Tsao is a very good & caring doctor.
Dr. Lillian Tsao is professional, knowledgeable, and personable. I highly recommend her.
Dr. Tao is a very good doctor and takes time to explain
dr.tsao is excellent
Dr. Tsao is very genuine and very caring. Took me a long time to find a doctor that genuinely shows concern and takes time to explain everything.
Dr Tsao even checked at the end of the exam to make sure I understood what I was to do.
Excellent service.
Good experience.
I have the BEST dr. I could ever hope for!
will continue to keep Dr Tsao as my primary care physician because she is excellent.
Excellent Dr. Tsao. She was very concern & attentive in helping my cyst surgical wound to heal. Her instruction & care help my wound to heal. Highly recommend her to my friends.
Dr Tsao provides a very good experience
Dr Tsao was off-the-charts empathetic and patiently explained my bloodwork results
i will rate Dr. Tsou 10: Its always a pleasant seeing her, even im not feeling well.
Dr. Lillian Tsao consistently demonstrates compassion, caring and knowledge.
Dr. Tsao was very knowledgable and easy to talk to. She shared updated recommendations and made me feel very comfortable. I would definitely recommend Dr. Tsao.
Answered all of my questions and was helpful
Feel comfortable addressing concerns. The doctor always listens and the appointment slot time is never rushed.
Dr. Tsao is the best doctor I have ever had.
I have complete confidence in Dr Tsao. I would give her the highest rating possible. In my experience, she goes "above and beyond the call of duty" for her patients.
Loved meeting Dr. Tsao and happy to have her as my primary care doctor in the area. I moved here within the past 3 months.
Dr. Tsao is the most caring and most compassionate doctor in the whole world! She always put me at ease no matter what my concern is. Absolutely the BEST! Thank you, Dr. Tsao!
Dr Tsao is an excellent doctor. She listens and talks to you about your concerns and issues. She cares!
I would like to adopt Dr. Tsao.
Dr Tsao is great and so is her assistant.
Dr. Tsao was wonderful!
Dr. Tsao is a treasure
Dr. Tsao explained a few things to me that I didn't understand that was quite helpful.
Dr. Tsao has great "bedside manner" - she is caring and explains to inform patients.
My care provider was very attentive and helpful.
I really like Dr. Tsao, she is very friendly and listens well and provides very thorough notes on every visit. I did refer my daughter to her.
Dr. Tsao and her nurse are excellent.
Dr. Tsao cares.
I have used Dr. Tsao as my family doctor for 7 or 8 years. I have been very happy with her care. Dr. Tsao is very caring doctor to her patients. Very good doctor! I don't want to switch to other doctor ever.
Overall experience was great, definite improvement in wait time and provider did not seem as rushed as she had in past.
Dr Tsao care for her patient, is more than very good. its excellent.
Dr Tso is the best!
my experience is very good with staff and care provider.
Information was laid out in a clear manner, and an an action plan set with defined steps and branching outcomes explained. I really appreciated that approach over all other experiences I have had at this clinic, where it was sometimes like pulling teeth just to understand why a test was being ordered.
Outstanding care.
I am so impressed with Dr. Tsao that I recommended her to my partner.
Dr. Tsao is the best
Dr Tsao is fantastic.
in other offices I've had bad experiences. here I've only had good experiences!
All of the Doctor's at this location are top notch. I have seen many over the last 15 years, on and off as insurance provider has switched. Lillian Tsao is excellent at listening and educating and seeming like she cares.
Dr. Tsao has been the best dr. I have ever had -
to rate Dr Tsao and her assistant re more than very good, i will sy excellent on all. LOVE LOVE LOVE LOVE LOVE DR.TSAO. VERY CARING
Overall visit was very good.
This has been the best experience I've ever had dealing with my medical issues.
l love my care provider. She takes good care of me and my needs.
Dr. Lillian Tsao has really helped me get on the right track with my health.
I really like having Dr Tsao as my doctor.
Dr Tsao is very knowledgeable and explains well. She's caring and pleasant to talk to. I am so happy and proud to say that she's my primary medical doctor.
Dr. Tsao is the best, most caring doctor I have ever had. She genuinely cares about me and has been the best advocate in my health care for the last several years. Dealing with chronic health problems, both mental and physical, for years now is very exhausting to say the least. I've had my fair share of doctors that rush in, rush out and generally increase my anxiety to the point that I don't remember the most important things to say. I can also tend to talk in ways that are not focused. I realize Dr. Tsao is on a schedule and I do my very best to speak to the point. No matter when kind of day I'm having or how hard it is to get my words out... Dr. Tsao is ALWAYS patient with me and helps me guide my thinking in a ways that I still feel my dignity. Dr. Tsao cares deeply about her patients. This has been my experience from the first day I met her till now... about 6-7 years later.
Love Dr. Tso
Vanessa and Dr. Tsao went above and beyond in their professionalism.
very professional, careing of my concerns
Dr. Tsao is an excellent doctor and her nurse Vanessa is excellent as well
We already have recommended Dr. Tsao and this practice to a friend who is a complicated patient; she's been seen by Dr. Tsao and our friend was very impressed.
Dr. Lillian Tsao is exceptional and caring. I felt well taken care of.
MD listens and addresses my concerns.
No bad experience.
Lilian Tsao is always fantastic.
Dr. Tsao was excellent, as well as the NP -
Good.
Dr. Tsao is simply amazing and she always makes me feel comfortable and assured no matter what I see her for. She is warm and very very nice. I couldn't ask for a better doctor in the world!
time spent with doctor has improved greatly....noticed this change since last November or December (when I had yearly well check).
Best doctor I have ever had.
good
Dr. Tsao was genuine, caring, and took time to listen to my personal issues and provide recommendations. Excellent follow up as well.
Dr. Tsao is warm, friendly, knowledgeable!
Dr. Tsao is the best physician I have had in the many years I have been going to AEP. She is knowledgeable and has a great patient manner.
I feel like Dr. Tsao and I are a team working together to improve my health and overall wellbeing.
Dr Tsao and her team are the best. She always explain everythng to me, that i could understand. I love and always looking forward to see Dr Tsao and her team.
Dr.Tsao is wonderful.
I really like and trust Dr Tsao, she answers questions and provides info for me to read and then let's me know what the next steps are. She is responsive to questions and emails through the app
This is my second visit with Dr.!Tsao. She is a game-changer. Since havin g a child I had neglected my own well-visits. She explained lab results thoroughly, in a non-judgmental and coaching way. I am back on track with self-care because of her. Thank you so much.
Dr. Tsao is a professional, intelligent and very good doctor. I am glad and thankful for everything she does for me as a doctor. I will never hesitate to recommen her to anyone that will ask for a trustworthy PCP
Dr Tsao is ( to use a hipster phrase) totally awesome!
Dr Tsao is very caring and her follow up is fantastic. very comforting and concerned.
We actually decided to increase the prescription on my medication to make sure it was the right dose. In a less good situation, the doctor could have just quickly said to continue, but instead reviewed the survey information I gave, and talked about options.
Dr Tsao is amazing, I cannot say enough good things about the care she provides.
I am very happy with the care I have received.
Dr Lilian Tsao is so amazing that I have both my babies see her as well. She shows concern, thorough, and responses quickly via myHealth which i really appreciate
Dr. Taso could not be more pleasant or more informative or any better as a physician, she always takes as much time that is needed to find the best solution to my health problem. She treats me with respect. I would advise any person I know who needed a Doctor to seek her to provide the best of care.
Very pleased with Dr. Tsao and would definitely recommend her!
Doctor Tsao is the very best doctor I have ever encountered. She is very kind and very professional. She has been my doctor for many, many years and I have only had excellent experiences with her.
Love Dr. Lilian Tsao! She is the best doctor I have ever seen. She's warm and comforting and totally compassionate and super nice!
the provider is always great
Dr. Tsao is one of the best if not BEST dr. I have visited with, she is all one could ask in a care provider, knowledgeable, compassionate, listens, she does give clear instructions and understands today's demands of a working mom! Wish all dr. were clear and professional yet compassionate.
My confidence was shaken during this visit.
She is a superb physician.
dr tsao is the best give her a raise!
I have already recommended her to my Girlfriend.
Dr. Tsao is great. She took the time to answer all my questions and gave me the information that I needed to make informed decisions. My appointment took longer than the allotted time, but she came back and did a procedure I requested after a quick break to see another patient who had been waiting, eating into her lunchtime to do so, I imagine.
DR. TSAO IS VERY KIND & UNDERSTANDING AND I FEEL VERY CONFIDENT IN HER CAPABLE HANDS.
The appointment did feel slightly rushed but grateful for her explanations and openness to questions. I hope Dr. Tsao can keep this up despite her busy schedule! Please continue to make doctors accessible to patients and with reasonable-timed appointments!
Dr Tsao is the best there is when it comes to providing outstanding health care.
Excellent, as I said previously she also makes me feel like I'm her only patient. I never feel rushed. She is very knowledgeable and willing to listen.
I recommended her to my husband and we now have the same physician again.
This was my first physical in 4 years. I had a lot of questions and issues. I don't get this benefit very often so I wanted to make sure to ask all my questions. Toward the end, I felt as if the physician "was looking at her watch."
Excellent care provider.
Dr. Tsao is the best doctor I have EVER had.
Physician took the time to review my test (lab) results addressed all my concerns and scheduled follow up tests (labs).
I cannot say enough great things about Dr. Tsao. I feel fortunate to have her as my provider.
Dr. Tsao is an extremely good doctor, and she has been very responsive to me, in dealing with my medical health problems and emotional problems. She has spent time listening, has supported me and followed up on treatment, has been persistent, and has made very good suggestions for treatment. I am doing better as a result.
I've already recommended Alameda Family Physicians to a couple of friends.
I have had several doctors over my adult life, but would put Dr. Lillian Li-Ning Tsao at the top of the list. Very professional and attentive.
if I had any experience that was unsatisfactiry I would not have returned. I feel this office, the staff, the nurse and my doctor are excellent.
Dr. Tsao is exceptionally good doctor. Knowledgeable and friendly.
I am thrilled with Dr. Tsao's attention, compassion and time spent with me. I had a lot of questions and she answered them all. She is very kind and knowledgeable.
Dr. Tsao is the BEST doctor that I have ever had! I can't say enough good things about her.
The drs. and nurse assist. love.
Dr. Tsao is one of the best doctors I've had. She takes time to listen and explains the course of treatment thoroughly.
love Dr Tsao. she is approachable, knowledgeable, informative and caring. I have seen her for years now and don't have a single complaint.
excellent and very knowledgeable and friendly
Dr. Tsao is amazing. She truly listens, gives great advice, and makes me feel at ease and understand
Dr. Tsao is a wonderful, thorough Doctor. I appreciate the time she takes to explain things.
Dr. Tsao is among the very best at making me feel in the care of someone who knows and cares.
great
Understand very well and well attended.
Dr Tsao is amazing, I'm always impressed with how fast she responds through MyChart. She also follows up with me even after my appointments which I dont usually get with other providers.
Very professional and cordial provider.
Dr. Tsao is THE BEST dr. I have ever had. I appreciate her time & consideration at every visit.
Dr. Tsao is always very helpful and friendly! She is definitely my preferred doctor.
good
Dr. Lilian Tsao is wonderful! She is friendly, knowledgeable, and puts you at ease during your appointment. She doesn't rush you when you need to discuss your issue and will spend the time explaining things to you. I have referred many friends to Dr. Tsao, and they have all been pleased with her treatment and care.
Dr. Tsao is the best! You could not ask for a more engaged Dr., when you are with her it is as if you are her only patient. Everyone complains that Dr.s do not spend any amount of time with and they hardly have the time to even find out what your issue is. Dr. Tsao could never be accused of this.
Dr Tsao is absolutely the best Doc. She takes the time to DISCUSS the issues with me, answers my questions and makes sure I understand her answers - which are always "spot on."
Dr. Tsao has one of the best bedside manners I have every seen. I felt the conversation and physical exam were so expertly handled and guided. We covered all points and concert, both her's and mine. I feel 100% confident in Dr. Tsao's skill, knowledge and attitude. I felt completely comfortable and reassured.
She is the BEST!!!!!
Dr Tsao is very caring and listens
Very good experience, she answer all my question.
Doctor agreed that I have developed a dust allergy. She gave me the same medicine that Doctor Sellman prescribed and an inhaler so that I can get a jump on the symptoms next time I am exposed to dust. I think I now have a valuable tool to prevent more survoer conditions.
I feel Dr. Tsao always gives me any time I need to go over my questions & issues. She's always very respectful & has my complete confidence.
I love having Dr. Tsao as my doctor.
Dr. Lilian Tsao is amazing. She's extremely methodical when investigating symptoms and possible treatments. She's always extremely clear in our conversations, and always concludes with very clear next steps and a visit summary. She's also extremely prompt in replying to email via MyHealth (even late on the weekend).
Dr. Tsao and Alameda Family Physicians are the best.
Doctor Tsao was very thorough and showed genuine concern.
My doctor and staff are wonderful
This was my first visit with Dr. Tsao. She was really an incredible doctor. I was highly impressed and grateful for her care.
Dr. Tsao is very easy to talk to.
No bad experiences.
Dr. Tsao is wonderful, I have a great deal of confidence in her knowledge and appreciate her ability to connect every visit.
I loved her and want to switch to her as my PCM. she was smart, funny, and put me at ease.
My doctor is very good.
I like Dr. Tsao and all of her assistants.
I really like Dr. Tsao, she is very nice and caring and takes care of the reason why I come in quickly. I've already recommended my daughter to her.
I am very taken with Dr. she is the best doctor I have ever had. That is saying something as I am 76 years of age!
Dr. Tsao is the best doctor that I have ever had in my life. I trust her 100%. She is extremely kind and very professional.
dr tsao is the best!
I have been seeing Dr. Lillian Tsao. I'm always amazed at the amount of time she spends with me. She doesn't appear to be in a hurry to get to the next patient, doesn't make me feel like my questions are agravating! Her knowledge of meds is especially impressive to me. She has assisted me with finding specialists when needed. I am not good with following up or remembering all instructions, but staff is good at hiding their frustration!
Always confident and at ease when seeing Dr. Tsao. She always shows great concern about my health. She takes her time to discuss things with me.
I have recommended Dr. Lillian Tsao a number of times. She is knowledgeable and thorough.
love dr. tsao. feels like we work together.
Dr. Tsao is the best, friendly, knowledgeable, thorough clear and professional.
Dr. Tsao is a very caring and professional person. takes time with you answers any questions or concerns that u may have. Follows up with you at all times. She is definantly a assets to Stanford Medical Group
she listens and she cares
Dr Tsao is absolutely the greatest!! She takes the time to really discuss issues and really cares about my progress.
Dr. Lillian Tsao is an amazing dr. She truly listens to her patients. She takes her time to help you and encourage you. She's very kind and caring.
Good!
Dr. Tsao was very thorough in her examination, and explained possible courses of treatments to me clearly.
Dr. Tsao is excellent. The best!
I have the best doctor I have ever had in my life. Dr. Tsao is OUTSTANDING!!!
Dr tsao is very knowledgeable , professional yet very personable. Shes good in what shes doing.
Dr. Tsao has an excellent manner relating to me with warmth, caring, and enthusiasm. She listens well, and explains things clearly. She pointed our how she was documenting my patient summary notes so I have all the key items to follow up on.
Dr. Tsao is wonderful.
always a good experience; staff is professional, competent, and very friendly. Dr Tsao is the best, I really enjoy working with her to resolve any health issues I have.
Dr. Tsao is excellent and worth waiting for. She is rarely running behind in my experience with AFP.
Dr. Tsao is one of the best physicians I've ever had. She's pleasant, a good listener, and explains things in easy-to-understand terms, and very thoughtful and open about alternate approaches.
I have been seeing Dr. Tsao for quite awhile now and she has always provided excellent service to me. She is a great doctor and has a great bedside manner when dealing with her patience.
I know several other patients who have chosen Dr. Tsao....we are all happy with our care.
As always, Dr. Tsao is always focused on my concerns. She also takes her time to answer all my questions. She is always very friendly and will explain things in the way I can understand.
Dr. Tsao is the best doctor that I have ever had. She is so professional, kind, sincere, and very good at her job. She always answers my e-mails in a timely manner.
Dr Tsao is a great doctor. She makes me feel that I am getting good care, she is truly concerned about my health, and she is friendly and compassionate.
very helpful
I think Dr. Tsao is an excellent and intuitive doctor. I feel confidence in her and would recommend her to others.
Dr. Tsao had familiarized herself with my history beforehand, which was very nice.
Dr. Tsao is excellent. She is great at answering questions and I never feel she is rushing to get somewhere else. I get the feeling she will stay until all my questions are answered. She is sympathetic and informative and gives me the information I need to make decisions.
I always have good experience with Dr. Tsao, and wish that she could takes new patients.
My doctor is by leaps and bounds the best part of her office (front desk/nurse). I especially appreciate her respect for my preferences and my intelligence.
Dr Tsao is the best Doctor I have ever seen - and believe me, I've seen more than my share.
dr. tsao is great. wouldn't trade her for anyone. gets back to you takes her time answers any questions you may have. very concerned for her patients
I had a great experience with Dr. Tsao. I really felt she took the time to answer my questions and she gave me a lot of information about the process as well.
I am (in fact, my wife is too) very happy with Dr. Tsao. She is a VERY Good doctor. Very professional and cares about us, patients.
I think she was great.
See previous comments. Dr. Tsao is competent, caring and compassionate. The best.
Dr Tsao spent more than 30 minutes addressing my 4 health concerns.
Dr. Tsao is truly an outstanding physician and is very patient, thorough and concerned about my health. She makes me feel much better after any visit.
Doctor provided me with exercises which greatly reduced pain in feet.
Dr Tsaio is not my primary care provider, but she was very thorough and said she would pass on the information to my doctor. The next day when Dr Fisher returned to the office she called me to check on me. Fabulous!!!
Dr. Tsao is the best doctor I have ever had. She is a true doctor. I switched jobs recently and I chose my medical plan for my new job based on the ability to keep her as my doctor. That says a lot.
My primary doctor (Lilian Tsao) is the only reason why I stay with this facility although I moved to another area.
I have built a good relationship with Dr. Tsao since she first entered the practice. She is a caring, concerned physician who took the time to survey and summarize all my health concerns (and those of my husband as well) in an appointment that lasted over an hour.
I love my doctor, Dr. Tsao. She's a good listener, explains the issues well, and I feel I can make informed decisions.
This is probably the most time that I've spent with my doctor. I think as she has gotten use to how things run and getting more familiar with return patients, she feels more relaxed with her patients...well, at least with me. Whatever questions I had, she answered.
I really like Dr. Taso, I referred my daughter to her - she's very nice and welcoming and pays total attention to you, is a very good diagnostician.
I always brag to my family and friends about my medical/health care team!!
I adore Karen. she is a remarkable practitioner.
I think my Doctor is the best!
Dr. Tsao shown that she cared about my medical problem and gave me encouragement and information about the problem.
Dr. Tsao is an excellent physician. She is warm, upbeat, and friendly. She listens. She responds to my concerns with attention and respect. She take time to go over each concern and offers practical advise. I find I feel better have every office visit it with even though I'm well. I think it's her upbeat positive presence.
Dr. Tsao is the best doctor I have ever seen. She is wonderful. All doctors should follow her footsteps.
Very good.
Dr Tsao takes the time to really get to know me. I feel like she remembers everything I tell her - even when it was months ago. Just outstanding care!
Dr. Tsao is one of the best providers I have met
Dr. was also patient when I asked about a different visit I needed to schedule, and she helped me with that, plus a referral for a mammogram.
Dr. Tsao is one of the best doctors I have ever had. She listens and responds to all my concerns. She really care about me as person as well as a patient.
I am always treated as an intelligent patient.
Dr. spent more than previous avg. of 7 minutes with some of those minutes with her hand on the door knob. Hope this is a permanent change.
Good experience.
I enjoy my visits with my dr.
Dr. Tsao was excellent. She reviewed my test results on a Sunday, saw I needed new medication, called it and I was able to pick it up without needing any follow up.
Dr Tsao is the best doctor at this practice. I have been to 3 other Dr's in the practice and she is most thorough, caring and detailed about explaining ailment.
Dr. Tsao is a very good doctor not only as adoctor but very concern and nice person. She helps me as much she can
I have known Dr Tsao for sometime as my husband's primary care physician. He was so pleased with her care in any and all states of health or illness that he recommended her to me.
Dr. Tsao is wonderful. I wish she could see my whole family.
Dr. Tsao is one of the best doctors I've ever seen. She listens well and explains the cause of treatment well.
Dr. Tsao is tops among my doctors. She is busy but still she listens and thinks about my medical problems instead of rushing me out.
She made a referral. She gave me the choice of where I wanted to be seen, and provided her suggestions. She did not do the scheduled procedure and appeared to have my best interest in mind. She wanted to address other options before proceeding.
Dr. Tsao cares so for my care and concerns. follow up is wonderful by Dr Tsao.
Excellent experience
Dr Tsao is a very good doctor. Only criticism is I had an episode that worried me and she did not fully explain why I shouldn't worry.
Good experience.
She is the best doctor. Love her!!
She is an excellent & caring doctor. I appreciate her patience & listening skills as well.
Dr. Tsao is the "BEST" doctor I have ever had! She is excellent.
Dr. Tsao is wonderful! Wouldn't see or trade her for anyone!
Dr. Tsao always shows compassion, very excellent listener and all concerns for me is addressed.
In her presence I feel more relaxed & comfortable to talk about my health problems & get confidence in my treatment.
Dr. Tsao treats me like I am her mother.
Dr. Tsao always seems to be in a rush and a bit inexperienced - Good generalist vs. knowing in depth about various issues.
Dr. Tsao is one of the better/best doctors in the group. I like her approach & people skills w/me as a patient, addressing my issues.

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