What to Expect on the Day of Your New Patient Appointment
Your Appointment Time
Please arrive at least 30 minutes before your scheduled appointment time to allow plenty of time to park, locate your clinic, and complete paperwork. You will find your appointment time in the New Patient Appointment Information Letter, or via MyHealth, our online portal.
Cancelling or Rescheduling your Appointment
If you need to cancel or change your appointment, please call us as soon as possible, at least 24 hours in advance. Our phone number is found at the top of the New Patient Appointment Information Letter.
Your Clinic Appointment
The Cancer Center clinics are located in three locations.
Your New Patient Appointment Information Letter includes more information about your clinic location. If you need assistance when you arrive, please stop at the Welcome Desk, which is located in the main lobby of both the Main Cancer Center and the Blake Wilbur Building. Our Navigators will be pleased to escort you to your clinic.
Café Saluté, located on the first floor of the Main Cancer Center, is open Monday – Friday, from 6:30 a.m. to 5:00 p.m., for breakfast, lunch, and snacks. Feel free to ask our staff at the Welcome Desk for local dining options. You are also welcome to bring your own food.
Wireless Internet access (Wi-Fi) is available throughout the Cancer Center. Ask our staff at the Welcome Desk for access information. For your convenience, we also provide two computers for our guests on the frst foor of the Main Cancer Center. An automated teller machine (ATM) is available next to the Walgreens pharmacy in the Main Cancer Center.
Precautions – Flu & Infections
Family, partners, and friends are important to the healing process. Since many patients undergoing treatment have compromised immune systems, we must minimize the risk of exposure to flu and other infections for all of our patients. Therefore, we request that any guests with flu or flu-like symptoms not accompany you to your appointment. We apologize for any inconvenience, but trust that you will understand the reason for this request.