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COVID-19 Updates:      COVID-19 Resources »      Vaccine Update »      Updated Visitor Policy »      What We're Doing to Keep You Safe »

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What to Expect

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What to Expect on the Day of Your New Patient Appointment

Your Appointment Time

Please arrive at least 30 minutes before your scheduled appointment time to allow plenty of time to park, locate your clinic, and complete paperwork. You will find your appointment time in the New Patient Appointment Information Letter, or via MyHealth, our online portal.

Cancelling or Rescheduling your Appointment

If you need to cancel or change your appointment, please call us as soon as possible, at least 24 hours in advance. Our phone number is found at the top of the New Patient Appointment Information Letter.

Your Clinic Appointment

The Cancer Center clinics are located in three locations.

  • Most of the cancer clinics are located on the first floor of the Main Cancer Center, Clinics A-F at 875 Blake Wilbur Drive.
  • The Breast and Gynecologic cancer clinics are located at the Stanford Women's Cancer Center at 900 Blake Wilbur Drive, 1st floor.
  • The Head and Neck cancer and Skin cancer/Melanoma clinics are located at the Stanford Cancer Center at Blake Wilbur at 900 Blake Wilbur Drive, 3rd floor.

Your New Patient Appointment Information Letter includes more information about your clinic location. If you need assistance when you arrive, please stop at the Welcome Desk, which is located in the main lobby of both the Main Cancer Center and the Blake Wilbur Building. Our Navigators will be pleased to escort you to your clinic.

Dining

Café Saluté, located on the first floor of the Main Cancer Center, is open Monday – Friday, from 6:30 a.m. to 5:00 p.m., for breakfast, lunch, and snacks. Feel free to ask our staff at the Welcome Desk for local dining options. You are also welcome to bring your own food.

Additional Services

Wireless Internet access (Wi-Fi) is available throughout the Cancer Center. Ask our staff at the Welcome Desk for access information. For your convenience, we also provide two computers for our guests on the frst foor of the Main Cancer Center. An automated teller machine (ATM) is available next to the Walgreens pharmacy in the Main Cancer Center.

Precautions – Flu & Infections

Family, partners, and friends are important to the healing process. Since many patients undergoing treatment have compromised immune systems, we must minimize the risk of exposure to flu and other infections for all of our patients. Therefore, we request that any guests with flu or flu-like symptoms not accompany you to your appointment. We apologize for any inconvenience, but trust that you will understand the reason for this request. 

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