When should I call my health care team?

  • A fever of 100.4°F (38°C), or greater
  • Unusual bruising
  • Blood in your urine, stool, vomit, or sputum
  • Burning and/or pain when urinating
  • Constipation (no bowel movement in 2 to 3 days)
  • Diarrhea (loose, watery stools) - 4 or more watery stools in 24 hours
  • Nausea, vomiting, or if you cannot keep down any liquids
  • Pain not controlled by your current medications
  • Redness, pain, or sores in your mouth, or a white coating on your tongue
  • Shaking and chills
  • Unusual cough, sore throat, lung congestion, or shortness of breath

You may also get additional instructions about when to call your health care team.

We are here to help support you and allow you to complete the treatment as safely and as comfortably as possible. Please stay in close touch with us (MyHealth online is an easy way to ask quick questions or let us know how you are doing) so that we may help manage symptoms and do our best to maintain your quality of life throughout this journey.

Depending on our treatment plan and the type of work you do, some people will continue to work on a part time basis through treatment.  If you choose to take time off please call our Clinical Administrative Assistant (Stacey, ), and she can help complete the short-term disability paperwork for you.

Important Phone Numbers

If you have a question or concern: Please call 650-498-6004.

  • Leave a message with the phone operator and you will receive a call back from our nurse coordinator the same day.
  • If your question is determined to be urgent, you will be transferred to a triage nurse who will contact the appropriate provider (doctor/nurse practitioner) to answer your concern.

If you have a non-urgent question for your doctor or nurse practitioner:

  • You may communicate with them over “MyHealth”.
  • “MyHealth” is a secure email system within Stanford that we can use to share important information from your health record with you.
  • Ask our staff how you can sign up for “MyHealth”.
  • Messages may not be answered over the weekend.

If you are experiencing a medical problem after hours: Please call 650-723-6661

  • Ask to speak with the medical oncology on-call staff.
  • Someone is always available to assist you.

Appointments: Please call 650-498-6004

  • For appointment in the infusion treatment area (ITA)
  • After your visit, if you need to schedule a radiology test: Please call 650-723-6855.
  • If you need to obtain copies of medical records: Please call 650-723-5721.