If you reside or have resided outside of the United States and have medical records from outside of the United States, yes. You will need to send your medical records to us. Once you initiate a case, you may upload medical records by navigating to the message center tab and clicking on “Attach Document”. If you have difficulty, our Care Coordinators can help you upload records. Reach out to your personal care coordinator via the message center in your case, or call +1-800-929-0926.

For the most part, yes. However, we cannot offer online opinions to a small number of individuals living in certain excluded states and countries due to regulatory constraints. We will notify you directly if your state/country is excluded and refund all payments. If you live in one of these locations, you can still request an in-person second opinion by following the instructions below:

U.S.

International

If you would prefer an in-person appointment at Stanford Medicine instead of an online second opinion, please follow the instruction below:

U.S.

International

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