Was in and out quickly didn't have to wait
Apr 2023
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Verified SHC Patient
I really like Dr. Lai, he has a very relaxed, but efficient manner, and he was a few minutes early to the call, which made it very convenient for me. I give him five stars I would recommend him to anybody.
Jan 2023
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Verified SHC Patient
Pleasant, communitve, and provided explsnation and options firvdiagnosis
Jan 2023
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Verified SHC Patient
I feel listen to. That's important to me. It builds trust. Especially in a new patient/doctor relationship Thank you.
Dec 2022
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Verified SHC Patient
Outstanding.
Dec 2022
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Verified SHC Patient
Dr. Li was straight-forward, clear in his explanations and open to questions.
Nov 2022
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Verified SHC Patient
concerned, thorough, knowledgeable
Oct 2022
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Verified SHC Patient
Very good Dr
Oct 2022
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Verified SHC Patient
Doctors Communication was great
Sep 2022
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Verified SHC Patient
Dr. Lai and his employees have excellent bedside manner.
Sep 2022
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Verified SHC Patient
I really like Dr Lai; the whole staff is very pleasant to deal with; the location is convenient.
Sep 2022
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Verified SHC Patient
Very kind and reassuring doctor.
Sep 2022
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Verified SHC Patient
excellent! clear, informative, many questions answered, no tress, on time
Sep 2022
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Verified SHC Patient
Short, complete, professional, and final! (I am moving). I have been well cared for by all that I met at Stanford heal care.
Aug 2022
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Verified SHC Patient
Staff friendly and Dr Lai is prompt
Aug 2022
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Verified SHC Patient
they all seem to be on "my team". felt good. Dr. Lai took over my care after a long time relationship Wirth DXr.D. Anderson. I felt I was never going to connect with another Dr like I did with Dr.Anderson. WRONG!
Jul 2022
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Verified SHC Patient
Dr Lai was very professional and attentive during the appointment
Jun 2022
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Verified SHC Patient
His a good doctor
Jun 2022
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Verified SHC Patient
Always have good experiences with the Doctors and supporting staff.
Jun 2022
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Verified SHC Patient
Dr. Lai is wonderful! He is very personable, responsive and he really listens to you and he works with you. I was his patient and so pleased with his care that I brought my mother in as his patient, and she is really happy with his care as well.
Jun 2022
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Verified SHC Patient
Dr. Lai and his team are personable and very efficient.
Jun 2022
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Verified SHC Patient
courteous, efficient and effective
May 2022
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Verified SHC Patient
Very nice
May 2022
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Verified SHC Patient
Excellent care and information
May 2022
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Verified SHC Patient
I have a problem, were I get nervous around doctors, hospitals and many things medically related. Dr. Lai has a bed side manner that makes me feel comfortable! He is a professional, very knowledgeable, truly cares about his patients and gives you the hard truth and tools to be successful and have a healthy heart.
May 2022
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Verified SHC Patient
The dr. Lai is very precise and I kno my future status now very clearly.
May 2022
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Verified SHC Patient
Dr. Lai is very knowledgeable and seems to care about the health and well-being of the patient.
May 2022
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Verified SHC Patient
Very knowledgeable and thorough
May 2022
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Verified SHC Patient
Dr. Lai very attentive and listens well. He’s friendly and easy to talk to.
Apr 2022
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Verified SHC Patient
Everyone in the office was kind and helpful
Mar 2022
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Verified SHC Patient
Great visit
Mar 2022
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Verified SHC Patient
Courteous staff, no wait time.
Mar 2022
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Verified SHC Patient
Dr Lai is great. Appointment was on time. Staff was very polite and efficient. Great experience.
Mar 2022
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Verified SHC Patient
He is knowledgeable and personable. I’m
Glad to have him.
Mar 2022
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Verified SHC Patient
Dr Lai is great
Mar 2022
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Verified SHC Patient
no issues great service
Feb 2022
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Verified SHC Patient
I never think of Stanford Health Care's cardiology office in Oakland without gratitude. They not only saved my life; they listened to me and saved for me the life I wanted to continue living (not life at all costs)! I think so highly of Dr. Lai and Dr. Chu (my husband's cardiologist)! Older problems with getting prescriptions refilled and with making appointments appear to have been fully resolved. I do think very highly of this practice!
Feb 2022
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Verified SHC Patient
excellent care
Jan 2022
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Verified SHC Patient
Dr Lai is awesome
Jan 2022
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Verified SHC Patient
Dr Lai was very kind and knowledgeable.
Jan 2022
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Verified SHC Patient
Has overall plan, explains clearly, empathetic, on time
Jan 2022
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Verified SHC Patient
Dr. Lai was excellent. He was approachable and explained everything clearly. We came up with a mutually agreeble plan. Nicely done
Jan 2022
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Verified SHC Patient
Excellent
Dec 2021
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Verified SHC Patient
Great doctor (Dr Lai) and great staff
Dec 2021
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Verified SHC Patient
Dr. James Lai is a fantastic medical professional. Knowledgable and skillful he is also very friendly and engaging and goes out of his way to make the patient feel carted for and comfortable.
Dec 2021
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Verified SHC Patient
My doctor is top notch.
Nov 2021
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Verified SHC Patient
I have referred patients
Oct 2021
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Verified SHC Patient
I should be More selfish, but I would recommend any of the doctors on staff
Oct 2021
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Verified SHC Patient
True professional
Oct 2021
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Verified SHC Patient
Appreciated that Dr. Lai was prepared for the call and had reviewed my file.
Sep 2021
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Verified SHC Patient
Overall, a pleasant experience
Sep 2021
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Verified SHC Patient
Dr Lai has been effective, compassionate, and thorough as a provider. He enquires and follows and has a great disposition. I trust his direction and would recommend him to others if the opportunity presented itself.
Aug 2021
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Verified SHC Patient
Stanford doctors are the best
Jun 2021
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Verified SHC Patient
I would recommend Standford Health Care to all my family and friends
Jun 2021
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Verified SHC Patient
I immediately liked him
May 2021
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Verified SHC Patient
Answered all questions and I felt very good about and understood everything!!
May 2021
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Verified SHC Patient
It was pure luck of the draw that I was assigned to him at the hospital that fateful day, but I couldn't ask for a better doctor than Dr. Lai. He is clear, patient, concerned and kind.
Apr 2021
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Verified SHC Patient
Dr. James Lai is one of the finest things at Stanford Health - absolutely first rate.
He has done wonders for me by keeping me healthy and active.
He is extremely supportive, his instructions are clear and helpful.
I find he encourages me to keep up the healthy routines that benefit my heart.
Apr 2021
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Verified SHC Patient
Dr Lai is always very pleasant and professional. Answers my questions until I am satisfied that I understand
Apr 2021
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Verified SHC Patient
couldn't be happier with Dr. Lai!!!!!!
Feb 2021
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Verified SHC Patient
No problems.
Feb 2021
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Verified SHC Patient
awesome staff thank u
Jan 2021
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Verified SHC Patient
Great in all regards, professional, very helpful, listens, too.
Dec 2020
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Verified SHC Patient
Dr. Lai did not make me feel rushed & has excellent communication skills.
Mar 2020
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Verified SHC Patient
Good.
Mar 2020
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Verified SHC Patient
The doctor said he was the expert. There was a chart on the wall in the exam room. As I asked questions about the different conditions of the pictures of heart he told me "Don't look at chart" well why is it there if he wants no one to look at and ask questions?
Feb 2020
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Verified SHC Patient
Dr Lai is great!! Never rushed, explains things well!
Feb 2020
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Verified SHC Patient
Great experience.
Jan 2020
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Verified SHC Patient
Could have spent a little more time explaining my condition and answering my questions thoroughly.
Jan 2020
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Verified SHC Patient
Fantastic!
Dec 2019
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Verified SHC Patient
Very good.
Dec 2019
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Verified SHC Patient
I appreciate Dr. Lai and I'm pleased with his attention to my medical needs. My only suggestion is allowing more time for clarification of prescription and purpose
Nov 2019
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Verified SHC Patient
Very good very careful, to see you were taken care of quick.
Sep 2019
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Verified SHC Patient
I had an echocardiogram, so I don't think the technician would be selectable...
Jul 2019
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Verified SHC Patient
Good
Jul 2019
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Verified SHC Patient
dr Lai is an excellent physician. I would not hesitate recommending him to others.
Jul 2019
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Verified SHC Patient
Terrific and professional cardiologist. Dr Lai answered my question about the blood pressure meds with patience and directness. Dr Lai carefully explained future treatment options. I left the office confident that I am receiving excellent care.
Jul 2019
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Verified SHC Patient
Dr. Lai was very friendly, down to earth.
Jun 2019
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Verified SHC Patient
I believe I have already addressed this, but again I am so pleased to have Dr. Lai as my cardiologist as he truly has my best interest at heart. He has explored various ways to treat my condition and provide me with the best care possible. If there is a way he is determined to find it....What a blessing!!!
Apr 2019
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Verified SHC Patient
fantastic doctor... Dr Lai... very attentive, listened carefully and answered questions thoroughly. His very engaging and friendly manner elicited a rare verbal response from my father-in-law, who rarely speaks!
Apr 2019
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Verified SHC Patient
very good
Jan 2019
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Verified SHC Patient
Excellent in all respects.
Jan 2019
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Verified SHC Patient
Routine f/u - still provider did not "assume" all was fine. Answered my questions.
Dec 2018
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Verified SHC Patient
Doctor Lai is the best he is a very caring person and listens to everything you have to say and explains everything to you.
Dec 2018
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Verified SHC Patient
very happy here
Dec 2018
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Verified SHC Patient
He treated me like a child. Although he had my records in front of him, he asked why I was there. Very unfriendly, not caring, dashing to leave. NEVER has a dr. been this rude.
Oct 2018
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Verified SHC Patient
It was a pleasure to meet Dr. Lai.
Oct 2018
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Verified SHC Patient
I have recommended this practice and, particularly, Dr. Lai, to 2 friends.
Oct 2018
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Verified SHC Patient
excellent
Oct 2018
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Verified SHC Patient
Dr. Lai was very, kind, attentive & found a way to personally relate to me. I am very glad to have found him.
Sep 2018
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Verified SHC Patient
Dr. Lai has a very friendly personality, engages his patient in conversation, explains issues while asking for questions and conveys through knowledge of his specialty.
Sep 2018
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Verified SHC Patient
My doctor was fabulous, very personable and knowledgeable. I was confident in the expertise he shared with me.
Aug 2018
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Verified SHC Patient
Clear professional, great job informed me about each step of the process.
Jul 2018
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Verified SHC Patient
Dr. Lai is awesome dr.
Jun 2018
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Verified SHC Patient
Doctor, very good, very nice.
Jun 2018
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Verified SHC Patient
Dr Kang is exceptional and calls when there are issues.
Jun 2018
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Verified SHC Patient
Dr. Lai makes you feel so relax. He's very friendly too.
May 2018
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Verified SHC Patient
Dr. Lai is a gem, as much as I appreciated Dr. Feldman before he retired 2 years ago, all my encounters with Dr. Lai have been enjoyable! I am grateful Dr. Lai was assigned to be my cardiologist!!
Apr 2018
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Verified SHC Patient
Best doctor ever - concerned about my issue - and LISTENED to me - FOLLOW-UP WAS EXCELLENT.
Apr 2018
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Verified SHC Patient
Good experience
Apr 2018
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Verified SHC Patient
Dr James Lai is one of the most (possibly the most, so far in my life) competent and caring physician that has treated me. I can't thank him enough!
Jan 2018
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Verified SHC Patient
Dr. Lai was great. First visit with him. He was helpful and respectful of my concerns about appropriate treatment.
Dec 2017
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Verified SHC Patient
James Lai, M.D. rocks.
Nov 2017
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Verified SHC Patient
good
Oct 2017
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Verified SHC Patient
Most questions don't apply to my visit. I was there by referral from my PCP for an Echo cariogram. It was performed efficiently and I was kept informed at all points during the process
Oct 2017
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Verified SHC Patient
Dr Lai and I went to the same college (Boomer Sooner) He is a great doctor who I trusted with my life. He is the one who performed my heart surgery and I trusted him wholeheartedly without ever meeting him.
Sep 2017
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Verified SHC Patient
it is hard to answer these questions because i did not see a doctor. I had an ultra sound done, so therefore the majority of these questions do not apply
Sep 2017
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Verified SHC Patient
Good experience
Aug 2017
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Verified SHC Patient
Excellent.
Jul 2017
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Verified SHC Patient
very good experience
Jul 2017
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Verified SHC Patient
Very professional and caring.
Jun 2017
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Verified SHC Patient
Listens and very reassuring.
Feb 2017
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Verified SHC Patient
I have absolutely no concerns!
Nov 2016
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Verified SHC Patient
Good experience
Nov 2016
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Verified SHC Patient
No bad experience. This office has very very good Dr and staff.
Aug 2016
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Verified SHC Patient
One of the best Doctors I have ever encountered
Aug 2016
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Verified SHC Patient
Dr. James Lai was informative, with good technical details about my situation without being alarming. He laid out a clear plan for further investigation, possible treatments, and the possible outcome. I think my BP went down by 30 points after meeting with him.
Aug 2016
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Verified SHC Patient
Conveyed a sense of personal concern as well as professional competence. Above and beyond.
Aug 2016
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Verified SHC Patient
The PA was helpful, friendly and efficient. Dr. Lai was great, as indicated by my answers above -- I would add an "excellent."
Aug 2016
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Verified SHC Patient
Dr. Lai (patiently) calmed me down at one of the worst times of my life.
Jul 2016
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Verified SHC Patient
Not great. #10. Laugh out loud.
Jul 2016
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Verified SHC Patient
Pleased with everything
Jun 2016
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Verified SHC Patient
Fabulous doctor - smart, efficient, kind, and great communicator.
Jun 2016
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Verified SHC Patient
Dr. Lai is great! Friendly, knowledgeable and was very thorough. I would happily recommend him.
May 2016
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Verified SHC Patient
Dr. Lai was very attentive, confidence in Spiving, and just all around made me feel that I was in "good hands"!
May 2016
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Verified SHC Patient
Concern Dr.Lai I would recommend him quite highly. I did not feel rushed and he explained everything to me.
Apr 2016
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Verified SHC Patient
I did my research and expected excellence. so far, I am completely satisfied! this provider was a 10!
Apr 2016
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Verified SHC Patient
the person I trust most at Cardiovascular Consultants
Apr 2016
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Verified SHC Patient
Erica made the experience very positive.
Mar 2016
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Verified SHC Patient
Dr. James Lai has a great bedside manner - made me feel very comfortable -
Feb 2016
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Verified SHC Patient