Billing

Pay Your Bill Online

Log in to your MyHealth account to see and pay your bills.

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Pay by Phone

Patient Billing Customer Service Office
1-800-549-3720
Monday – Friday, 8 a.m. – 5 p.m.

Our business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. We are closed daily for lunch from 11:30 a.m. – 12:30 p.m.

Pay by Mail

Stanford Health Care
P.O. Box 740715
Los Angeles, CA 90074-0715

Request Shared Access/Proxy Account on MyHealth

To request shared access to view a child's or adult patient's online health record and/or billing information, learn more through the MyHealth Share Access (Proxy) Program

If you or your child received care at Stanford Children's Health, learn how to create an account and/or request shared access to view your child's online health record(s) and medical bills using their MyChart Program.

Important Information About COVID-19 Testing & Billing

During the coronavirus pandemic, Stanford Health Care remains your partner in health.

If you need help paying your medical bill, we're here for you. Payment plans and financial assistance are available for people who can't pay their balance in full.

Federal, state, and local regulations may dictate that patients are not liable for the cost of COVID-19 testing. If a patient's insurance is out-of-network with Stanford Health Care, the following cash price would be payable in accordance with Stanford Health Care's self-pay discount policy:

COVID-19 Antibody (IGG or IGM); (CPT 86769): $84
COVID-19 Probe Detection by DNA or RNA; (CPT 87635): $156
COVID-19 Specimen Collection (Swab); (HCPCS C9803): $15.60

Financial Counseling

Financial Counseling is available to help you navigate the financial component of getting care at Stanford Health Care. As part of the Patient Access Services team, financial counselors are dedicated to serving as a resource to you and your family by:

Explaining your insurance coverage and benefits

Estimating your financial responsibility for services not covered by insurance

Identifying possible ways for you to pay for your care if you do not have adequate funds or health insurance

Helping you identify and obtain coverage for government programs, where available

Addressing questions or concerns regarding your insurance coverage and financial assistance

Reach a financial counselor at 650-498-2900 (select option 2, then option 5) from Monday – Friday, 8:00 a.m. – 5:00 p.m. Financial counselors strive to make the financial concerns surrounding your care as stress free as possible, so you can focus on what is most important—your health.