Authorization
Co-insurance
Deductible
Exclusive Provider Organization
Health Maintenance Organization (HMO)
In-network
"Narrow" Networks
Out-of-network (out of plan)
Out of Pocket Maximum
Preferred Provider Organization (PPO)
Primary Care Provider
Referral
Specialist

QUICKLINKS

Assess Your Coverage

Determine the extent of your coverage or any out-of-pocket costs before you receive care

Contact: Financial Counseling
Phone: 650-498-2900
Mon. – Fri., 7 a.m. – 7 p.m.


Insurance Pre-Authorization

Find out if your insurance carrier has pre-authorized a medical service before you receive care

Contact: Financial Clearance
Phone: 650-724-4445

Toll Free: 1-877-291-7335