World-Class International Patient Care
Our commitment to providing quality service to our international patients matches the caliber of care you expect to receive at Stanford Health Care. We offer an individualized approach to serving the unique needs of our international patients—before, during, and after your visit.
WHY CHOOSE STANFORD HEALTH CARE
- Why International Medical Services exists. We understand the importance of communication and feeling comfortable in a foreign environment, especially when it comes to your health. Go to Understanding your culture and speaking your language.
- The New Stanford Hospital. This extraordinary new facility blends the most advanced medical technologies with a human-centered approach. Go to New Stanford Hospital
- Destination Services. Stanford Health Care delivers world-renowned advanced medical care. Go to World Class Medicine
- The Journey – Intake thru discharge, and beyond. You deserve a welcoming reception. Go to Planning Your Visit
- Interpretation and Translation Services. We offer interpretation and translation services to help you communicate with your care team. Go to Understanding your culture and speaking your language.
- Supportive Resources. You have access to the Stanford Health Library and Supportive Care to help you in your care journey. Go to Resources
- Online Second Opinion. For patients who have already received a diagnosis or treatment plan and wish to have a second opinion to help make informed healthcare decisions. Go to Online Second Opinion Program
Lucile Packard Children’s Hospital Stanford
Lucile Packard Children’s Hospital Stanford is the home of extraordinary care, continual learning, and breakthrough discoveries benefiting children and pregnant women.
Overview of International Medical Services
Our services include providing help with the following:
- Information about services, programs, and physicians
- Identification of a physician to meet each patient's unique needs
- Appointment scheduling, including consultations and follow-up care
- Coordination of medical cost estimates and billing arrangements
- Facilitation of communications with physicians, family, and friends at home
- Arrangement of interpretation and translation services in multiple languages
- Transportation and accommodation assistance
Why Choose
Stanford Health Care
At Stanford Health Care, we not only deliver care for everyday needs and complex cases, we develop it. Learn about our unique advantages as a leading academic medical center »
For Patients
Appointments
Your dedicated International Medical Services team member is a vital point of contact to help manage your entire hospital experience. Planning your visit »
About your trip (travel arrangements)
Because each person’s diagnosis and healing are unique, your care team is your very best and most knowledgeable guide about preparing for your time in the hospital. Your hospital stay »
Billing Support (charge estimates)
Stanford Hospital recognizes the importance of patients’ access to information and is committed to helping patients better anticipate out-of-pocket costs for specific services or course of treatment. Billing and price transparency »
Getting started
To start the process, please review and complete the Patient Information form. Getting started »
Your Privacy
Stanford Health Care values your privacy and is committed to protecting the privacy of health information we receive about you. Health information that identifies you includes your medical record and other information relating to your care or payment for care. Your privacy »
Getting Started
To start the process, please review and complete the Patient Information Form and send it to us via email or fax before booking your appointment
For Physicians
Referrals through PRISM and MD helpline
We are here to help with online or paper patient referrals and patient transfers. Referring physicians »
Second Opinion Program
The Stanford Medicine Online Second Opinion program offers you easy access to our world-class doctors. Second opinion program »
Clinical Trials
You can find an ongoing clinical trial by keyword, condition, treatment, or trial NCT #. Clinical trials »
The Stanford Health Library
Our medical librarians have the knowledge to tackle questions with resources you won’t find online.
Stanford Health Library »
Observerships
An observership is an educational experience that is restricted to watching and listening during patient histories, physical examinations, procedures, surgeries, outpatient appointments, teaching rounds, and educational conferences.
Understanding your culture and speaking your language
We understand the importance of communication and feeling comfortable in a foreign environment, especially when it comes to your health. Dealing with a medical issue can be a stressful experience, and we want to help alleviate that stress in any way we can. Language is one way we help reduce the complexity of your visit, but not the only thing we do to help.
Our multi-cultural and multilingual staff is fluent in more than 20 languages with an acute understanding of the specific cultural nuances that arise when individuals from around the world visit us. We are committed to making you feel comfortable, safe, and close to home throughout your journey.
We arrange medical interpretation and translation services in Spanish, Chinese, Russian, Vietnamese, Arabic, American Sign Language, and more than one hundred additional languages by appointment.
Our professionally trained personnel can also address your diet restrictions, offer diverse spiritual support, and much more.
No matter your background or where in the world you live, we will deliver an unparalleled experience unique to you.
Plan Your Visit
World Class Care
Resources
Planning Your Visit
A welcoming reception
Your dedicated International Medical Services team member is a vital point of contact to help manage your entire hospital experience—from initial inquiry to treatment to follow-up care. Our staff will conduct a comprehensive orientation to discuss medical and financial arrangements and introduce you to the resources available at Stanford Health Care.
To start the process, please review and complete the Patient Information form and send it to us via email or fax before booking your appointment. This form will enable us to pair you with the best team member to help with your specific situation.
Stanford Health Care
International Medical Services
500 Pasteur Drive, Suite J337
Stanford, CA 94304
United States of America
Phone: +1 650-723-8561
Email: ims@stanfordhealthcare.org
Fax: +1 650-723-5704
After your Patient Information form is received via email or fax, a Patient Specialist will contact you and provide instructions on how to send relevant medical records.
Once the Patient Information form and your medical information are received, your Patient Specialist will arrange your appointments and facilitate any additional assistance needed prior to your visit.
World-Class Medicine
Specializing in advanced medicine
Stanford Health Care delivers world-renowned advanced medical care unparalleled anywhere else. For this reason, patients travel from around the world to access the expert care offered here. Though we specialize in countless areas, five in particular are most recognized.
Our Destination Services Include:
Whether you are coming to us for your annual physical exam or are seeking treatment from one of our specialty clinics, international patients have access to all that Stanford offers. Let us know what services you are interested in, and we will make the arrangements.
Supportive Resources
We know that each person who comes to us has specific and unique needs. We work with you to customize your experience, from diagnosis through treatment and follow-up. Our goal is to provide you with all the support you need, throughout your care.
Access to the Stanford Health Library
We are here when you need answers to your health questions and want to know more. The Stanford Health Library, provides free, customized literature searches in up to 20 languages. Our medical librarians have the knowledge to tackle your questions, simple or complex, with resources you won’t find on the internet.
Phone: +1-650-725-8400
Hours: 9 a.m. – 5 p.m.
Supportive Care Programs
We offer care coordinators, plus a range of specialized services, to support all aspects of your treatment plan.
Planning Your Visit
A welcoming reception
Your dedicated International Medical Services team member is a vital point of contact to help manage your entire hospital experience—from initial inquiry to treatment to follow-up care. Our staff will conduct a comprehensive orientation to discuss medical and financial arrangements and introduce you to the resources available at Stanford Health Care.
To start the process, please review and complete the Patient Information form and send it to us via email or fax before booking your appointment. This form will enable us to pair you with the best team member to help with your specific situation.
Stanford Health Care
International Medical Services
500 Pasteur Drive, Suite J337
Stanford, CA 94304
United States of America
Phone: +1 650-723-8561
Email: ims@stanfordhealthcare.org
Fax: +1 650-723-5704
After your Patient Information form is received via email or fax, a Patient Specialist will contact you and provide instructions on how to send relevant medical records.
Once the Patient Information form and your medical information are received, your Patient Specialist will arrange your appointments and facilitate any additional assistance needed prior to your visit.
close Plan Your Visit
World-Class Medicine
Specializing in advanced medicine
Stanford Health Care delivers world-renowned advanced medical care unparalleled anywhere else. For this reason, patients travel from around the world to access the expert care offered here. Though we specialize in countless areas, five in particular are most recognized.
Our Destination Services Include:
Whether you are coming to us for your annual physical exam or are seeking treatment from one of our specialty clinics, international patients have access to all that Stanford offers. Let us know what services you are interested in, and we will make the arrangements.
close World Class Care
Supportive Resources
We know that each person who comes to us has specific and unique needs. We work with you to customize your experience, from diagnosis through treatment and follow-up. Our goal is to provide you with all the support you need, throughout your care.
Access to the Stanford Health Library
We are here when you need answers to your health questions and want to know more. The Stanford Health Library, provides free, customized literature searches in up to 20 languages. Our medical librarians have the knowledge to tackle your questions, simple or complex, with resources you won’t find on the internet.
Phone: +1-650-725-8400
Hours: 9 a.m. – 5 p.m.
Supportive Care Programs
We offer care coordinators, plus a range of specialized services, to support all aspects of your treatment plan.
close Resources