Are Patient Satisfaction Instruments Harming Both Patients and Physicians? JAMA Richman, B. D., Schulman, K. A. 2022


In this Viewpoint, Richman and Schulman argue that patient satisfaction surveys may not actually reflect clinical performance or assist efforts to improve patient experience and are not useful tools to measure physician performance.

View details for DOI 10.1001/jama.2022.21677

View details for PubMedID 36394908