Good appointment. My issues were addressed and resolved
Oct 2023
•
Verified SHC Patient
He was professional and addressed my needs.
Oct 2023
•
Verified SHC Patient
Great dr
Sep 2023
•
Verified SHC Patient
I highly recommend Dr Chan to any one seeking family medicine
Sep 2023
•
Verified SHC Patient
I have to utmost respect and confidence in Dr Chan as my doctor
Aug 2023
•
Verified SHC Patient
Dr.Chan was timely and responsive.
Aug 2023
•
Verified SHC Patient
Thanks for scheduling this video appt.
Aug 2023
•
Verified SHC Patient
very pleasant and professional
Aug 2023
•
Verified SHC Patient
Very helpful
Jul 2023
•
Verified SHC Patient
great visit. thank you for your help.
Jul 2023
•
Verified SHC Patient
He rocks!
Jul 2023
•
Verified SHC Patient
I been seeing Dr. Chan for a while now. I highly recommend.
Jul 2023
•
Verified SHC Patient
I'm always satisfied with my provider
Jul 2023
•
Verified SHC Patient
Doctor listened when I was describing my issues and helped with answers.
Jun 2023
•
Verified SHC Patient
Easy to work with.
Jun 2023
•
Verified SHC Patient
Friendly. Spoke Clearly. Provided options.
Jun 2023
•
Verified SHC Patient
Excellent Doctor, very knowledgeable, and personable
Jun 2023
•
Verified SHC Patient
Thorough and concerned about my problems
May 2023
•
Verified SHC Patient
We never feel rushed, and we know that Dr. Chan understands our situation and has James’s best health interests as a priority. He asks important questions and always asks if we have questions for him. If we do, they are answered and explained thoroughly. We appreciate Dr. Chan very much.
May 2023
•
Verified SHC Patient
Excellent
Apr 2023
•
Verified SHC Patient
I like his friendlyness and careing
Apr 2023
•
Verified SHC Patient
I'm glad he is my doctor.
Apr 2023
•
Verified SHC Patient
Very friendly, and the connection on our video visit was strong and clear. Thanks!
Mar 2023
•
Verified SHC Patient
Dr Chan always listens and addresses my concerns
Feb 2023
•
Verified SHC Patient
Dr. Chan has been very effective in helping me deal with my medical issues.
Feb 2023
•
Verified SHC Patient
From the reception desk to the nurse to the doctor was very professional and friendly.
Feb 2023
•
Verified SHC Patient
Very personable.
Feb 2023
•
Verified SHC Patient
Great listener, personable
Feb 2023
•
Verified SHC Patient
Dr. Chan did remember our last appointment, which was important to me given the emotional state that I was in with losing my brother suddenly under tragic circumstances. He also sent a follow up to the ENT specialist to reach out to me to schedule my surgery to have my tonsils removed, which I was contacted that same day before 5pm. It's important to know that the doctor genuinely cares about my well being and Dr. Chan did take note that I had not make or complete my yearly appointments in 2022 for a mamogram and OB/GYN, and said this needed to be done right away. I will be sure to follow through on this.
Jan 2023
•
Verified SHC Patient
Very cheery - good with patients.
Jan 2023
•
Verified SHC Patient
Timely, professional and transparent
Jan 2023
•
Verified SHC Patient
Very nice, easy to talk to.
Jan 2023
•
Verified SHC Patient
Compassionate, thoughtful, and helpful.
Dec 2022
•
Verified SHC Patient
Dr. Chan has been my primary go-to Doctor for years. I trust him. He always has had my back. I'm a lucky lady.
Dec 2022
•
Verified SHC Patient
Dr. Chan is friendly, personable, knowledgeable, and has been a great provider to me for more than 9 years.
Dec 2022
•
Verified SHC Patient
As usual, very satisfied with the whole care team
Dec 2022
•
Verified SHC Patient
Dr. Chan is very caring and listened to concerns.
Dec 2022
•
Verified SHC Patient
Very personable, listens, helpful.
Dec 2022
•
Verified SHC Patient
I had said all I needed to say in the previous comments box.
Dec 2022
•
Verified SHC Patient
Everyone was so welcoming!
Nov 2022
•
Verified SHC Patient
Excellent doctor
Nov 2022
•
Verified SHC Patient
Dr. Ed Chan is the best!
Nov 2022
•
Verified SHC Patient
He was attentive & responsive yo my concerns!
Nov 2022
•
Verified SHC Patient
Finally got the hang of the phone check in. All smooth and on time.
Oct 2022
•
Verified SHC Patient
The doctors, nurses and staff are helpful and kind.
Oct 2022
•
Verified SHC Patient
I have the greatest trust in Dr Chan' s judgement
Oct 2022
•
Verified SHC Patient
When I have an appointment, it is like visiting old friends. Wonderful environment.
Sep 2022
•
Verified SHC Patient
Very friendly and efficient
Sep 2022
•
Verified SHC Patient
Very nice and personable.
Sep 2022
•
Verified SHC Patient
Dr Chan was a very pleasant doctor. He listened and patiently responded to all questions
Sep 2022
•
Verified SHC Patient
He was kind, patient and empathetic.
Sep 2022
•
Verified SHC Patient
Dr. Chan is professional but kind and gentle as well. Good combination of qualities
Sep 2022
•
Verified SHC Patient
Excellent staff
Sep 2022
•
Verified SHC Patient
Doctor Chan is the best
Sep 2022
•
Verified SHC Patient
Friendly and competent
Aug 2022
•
Verified SHC Patient
I saw Dr Chan because my Primary was not available. I would have no problem being seen by him in the future and I would be happy to recommend him.
Aug 2022
•
Verified SHC Patient
Dr. Chan & all of the office staff at this facility were welcoming and provided compassionate, thorough service. I'm so happy to have selected Dr. Chan as my new PCP!
Aug 2022
•
Verified SHC Patient
Dr Chan is great
Aug 2022
•
Verified SHC Patient
Great primary care provider
Aug 2022
•
Verified SHC Patient
Dr. Chan has a very nice personality , and he listened to my concerns. Dr. Chan provided me with good advice. he took time with me. Dr. Chan did not rush though the visit . i would do a video visit with him again.
Aug 2022
•
Verified SHC Patient
On time, Very helpful information. Attentive to the patient
Aug 2022
•
Verified SHC Patient
Reception was good, Dr Chan and his team picture of my needs took care of my needs, thank you!!
Jul 2022
•
Verified SHC Patient
Good attention
Jul 2022
•
Verified SHC Patient
As per usual, I was very pleased with our recent visit
Jul 2022
•
Verified SHC Patient
Dr.Chan, is concerned about my health and gives constructive advice.
Jul 2022
•
Verified SHC Patient
He was very nice and responded to my questions and concerns.
Jul 2022
•
Verified SHC Patient
I didn't feel rushed, so appreciate that.
Jul 2022
•
Verified SHC Patient
Dr. Chan is a good listener and compassionate person
Jul 2022
•
Verified SHC Patient
Good Stuff
Jul 2022
•
Verified SHC Patient
Staff and experience was excellent.
Jun 2022
•
Verified SHC Patient
Very helpful
Jun 2022
•
Verified SHC Patient
It is always a good visit with Dr. Chan. His is approach able, He is always timely with. His appointments, however when you are meeting with him, you do not feel rushed or cut off.
Jun 2022
•
Verified SHC Patient
Well prepared
Jun 2022
•
Verified SHC Patient
I really appreciated his attention to care and to me, listening to my description of needs and how they were adequately addressed.
May 2022
•
Verified SHC Patient
Everything that makes the patient feel comfortable, understood, and cared for. Professional and friendly.
May 2022
•
Verified SHC Patient
Dr. Chan was very rude and condescending. He made me feel very stupid for thinking I had what I did based on my symptoms. He continued to question (almost interrogate me) about how I felt I would have gotten what I thought I had. Every answer I gave he shot down and was very rude about it.
He also made a comment about my husband being deployed and how it was a good move on his part to be deployed while I was sick with covid and so were my 3 kids.
I will never do a visit or recommend someone to do a visit with Dr. Chan.
May 2022
•
Verified SHC Patient
Fast and efficient service
May 2022
•
Verified SHC Patient
very friendly and concerned about my overall health
May 2022
•
Verified SHC Patient
Excellent
May 2022
•
Verified SHC Patient
Complaint was of shortness of breath. Dr didn’t listen to chest or lungs. Suggested using medication as a diagnostic tool.
May 2022
•
Verified SHC Patient
Good service overall
Apr 2022
•
Verified SHC Patient
It was my first visit with new doctor. He was extremely attentive and welcoming.
Apr 2022
•
Verified SHC Patient
The procedure was very well done and everything was explained clearly. Follow up has been very good as well and the incision has not been painful and appears to be healing on schedule.
Apr 2022
•
Verified SHC Patient
Dr Chan always listen and answer my questions patiently.
Apr 2022
•
Verified SHC Patient
Dr. Chan is an amazing doctor. I appreciate the calmness that comes from him. Assertive in his communication and he makes it very easy to understand what my current situation is and how to improve it. He always makes himself available to see me. He’s the BEST!
Thank you Dr. Chan!
Apr 2022
•
Verified SHC Patient
Keep doing what you do. You are great doctor
Apr 2022
•
Verified SHC Patient
I was a little disappointed that a tentative diagnosis was made without an actual examination and no further tests were recommended or ordered.
Apr 2022
•
Verified SHC Patient
Knowledgeable. Understanding. Responsive.
Apr 2022
•
Verified SHC Patient
Dr Chan is professional, communicative, confident and instils in the patient that he or she has made the right decision in choosing a doctor.
Apr 2022
•
Verified SHC Patient
Thank you for your help
Mar 2022
•
Verified SHC Patient
All of my questions and concerns were addressed during my appointment, thank you again for your diligence.
Mar 2022
•
Verified SHC Patient
I appreciate Dr. Chan as my primary care physician. Hope he sticks with me. reh
Mar 2022
•
Verified SHC Patient
Doctor was thorough.
Mar 2022
•
Verified SHC Patient
I got an appointment quickly. Check in was efficient. Medical treatment and advice was excellent.
Mar 2022
•
Verified SHC Patient
He is a wonderful primary care doctor. I have 100% trust on his evaluation and recommendations.
Mar 2022
•
Verified SHC Patient
An excellent family care provider. He listens to us and provides the best care
Mar 2022
•
Verified SHC Patient
Having never met Dr Chan prior I found him very personal and compassionate. He listened to my concerns and gave his opinion and explained at my level. It was quite a relief!
Mar 2022
•
Verified SHC Patient
He seems a nice person and a good Doctor.
Mar 2022
•
Verified SHC Patient
He was very nice and informative regarding my issue
Mar 2022
•
Verified SHC Patient
It's always nice to talk and consult with Dr. Chan.
Mar 2022
•
Verified SHC Patient
Seems like a nice guy, but is clearly overworked and overbooked. Always in a rush to move onto the next patient and never seems to really hear me. I will not be seeing him again.
Mar 2022
•
Verified SHC Patient
We love Dr. Chan and recommend him to all of our friends and family!
Mar 2022
•
Verified SHC Patient
I enjoyed our visit you are very easy to talk to and very reassuring
Mar 2022
•
Verified SHC Patient
Dr. Chan is great!
Mar 2022
•
Verified SHC Patient
I would recommend my doctor and the service. I like the ease of on-line accessibility, scheduling and communicating with staff.
Mar 2022
•
Verified SHC Patient
Great with patients. Hope never to have to change doctors.
Mar 2022
•
Verified SHC Patient
Dr. Chan is a great care taker, very helpful.
Feb 2022
•
Verified SHC Patient
Thank to doctor and nurse
Feb 2022
•
Verified SHC Patient
Excellent primary care physician.
Jan 2022
•
Verified SHC Patient
He was very cheerful and knowledgeable.
Jan 2022
•
Verified SHC Patient
Dr. Chan is a concerned physician and asks the questions about the reason for follow-up visits since my knee replacements and if there are anything assistance needed. None needed. Reviews the most recent results of blood lab results from rheumatologist that relays no problems.
Jan 2022
•
Verified SHC Patient
Very warm and engaging it seem like a casual conversation which made me comfortable
Jan 2022
•
Verified SHC Patient
Dr Chan is a great doctor.
Jan 2022
•
Verified SHC Patient
Dr.Chan is a wonderful primary care doctor. He carefully listens, gives really good advice and provides the upmost care. The best family doctor I could ever ask for.
Jan 2022
•
Verified SHC Patient
Seemed very caring and knowledgeable.
Jan 2022
•
Verified SHC Patient
Dr. Chan was great! Answered all my questions & concerns. Everything was precise and he was assuring about any serious concerns I had.
Jan 2022
•
Verified SHC Patient
He was great. Wasn’t rushing us and took the time to explain things well. All our questions were answered.
Dec 2021
•
Verified SHC Patient
I like his positive attitude and nice smile.
Dec 2021
•
Verified SHC Patient
Dr. Carper is the best. He examined my sprained foot and ankle and was able to tell me how extensive the damage was, and what to do.
Dec 2021
•
Verified SHC Patient
He's an AWESOME physician with a very caring personality for his patients.
Dec 2021
•
Verified SHC Patient
Kind and personable.
Dec 2021
•
Verified SHC Patient
Thank you!
Nov 2021
•
Verified SHC Patient
His so nice and respectful I’m like to have that kind of doctor thank you 🙠🠼🙠🠼
Nov 2021
•
Verified SHC Patient
Dr. Chan was really thorough and answered all my questions. He’s an excellent doctor.
Nov 2021
•
Verified SHC Patient
Excellent doctor and detailed with his suggestions. Encouraging!
Nov 2021
•
Verified SHC Patient
Dr. Chan is very encouraging & also punctual!
Nov 2021
•
Verified SHC Patient
Dr. Chan was great. He listened to my concerns.
Nov 2021
•
Verified SHC Patient
Excellent provider
Nov 2021
•
Verified SHC Patient
It’s good to recommend to others
Oct 2021
•
Verified SHC Patient
Professional and approachable!
Oct 2021
•
Verified SHC Patient
Thank you Dr. Chan, my shingle is getting better.
Oct 2021
•
Verified SHC Patient
I like health care from Stanford.
Sep 2021
•
Verified SHC Patient
I alway leave feeling like I have been heard and he cares. Not like it’s his job but he really cares. Listens and welcomes my input.
Sep 2021
•
Verified SHC Patient
I am very happy with Dr. Chan as my primary care provider, and appreciate his support.
Sep 2021
•
Verified SHC Patient
He’s friendly on our first visit!
Aug 2021
•
Verified SHC Patient
He’s very intelligent and asks good questions
Aug 2021
•
Verified SHC Patient
Dr. Chan is great. Very caring and listens to me. He gives great care.
Apr 2021
•
Verified SHC Patient
Had good discussion review of medications and events since previous appointment
Apr 2021
•
Verified SHC Patient
All of them good and friendly.
Mar 2021
•
Verified SHC Patient
Dr Chan is great. Visits always productive and enjoyable. My health for a 72 y.o. is doing well.
Mar 2021
•
Verified SHC Patient
Good
Mar 2021
•
Verified SHC Patient
No problems
Mar 2021
•
Verified SHC Patient
Dr. Chan has a good bedside manner and he remembers details about my family
Mar 2021
•
Verified SHC Patient
excellent care
Mar 2021
•
Verified SHC Patient
Dr. Chan is the best & favorite doctor I have ever had (and I have had many). I have recommended Dr. Chan to several friends/family.
Mar 2021
•
Verified SHC Patient
Dr. Chan greeted me by name with a smile. He is very attentive and caring.
Mar 2021
•
Verified SHC Patient
Good
Mar 2021
•
Verified SHC Patient
good
Feb 2021
•
Verified SHC Patient
It was a very helpful visit
Jan 2021
•
Verified SHC Patient
All together good -
Jan 2021
•
Verified SHC Patient
Since I am hard of hearing, he wasvery patient in making sure I heard him.
Jan 2021
•
Verified SHC Patient
Excellent!
Jan 2021
•
Verified SHC Patient
I have recommend the doctor to someone who is now a patient and they are pleased with the service provided.
Jan 2021
•
Verified SHC Patient
Dr. Chan is the best. Great doctor!
Dec 2020
•
Verified SHC Patient
very good
Dec 2020
•
Verified SHC Patient
i have already recommended dr chan to other friends from the previous time I have seen him when my doctor was not available.
Dec 2020
•
Verified SHC Patient
good
Dec 2020
•
Verified SHC Patient
Great experience - outstanding doctor.
Dec 2020
•
Verified SHC Patient
Dr. Chan is the best-very caring and kind.
Dec 2020
•
Verified SHC Patient
Dr.Chan seems disinterested/disengaged.
Nov 2020
•
Verified SHC Patient
Quality, professional, and friendly care, as always, by Dr. Chan
Nov 2020
•
Verified SHC Patient
Dr. Chan is very good at what he does. He knows me and shares with me
Nov 2020
•
Verified SHC Patient
Good.
Nov 2020
•
Verified SHC Patient
very good experience
Oct 2020
•
Verified SHC Patient
good
Oct 2020
•
Verified SHC Patient
Good
Oct 2020
•
Verified SHC Patient
good
Oct 2020
•
Verified SHC Patient
exceptional care
Oct 2020
•
Verified SHC Patient
Excellent experience
Sep 2020
•
Verified SHC Patient
Big fan!
Sep 2020
•
Verified SHC Patient
Very good
Sep 2020
•
Verified SHC Patient
Dr. Chan is great & has excellent bedside manners. He listened to all my concerns & took extra time to examine me & answer my questions thoroughly.
Aug 2020
•
Verified SHC Patient
Outstanding
Aug 2020
•
Verified SHC Patient
We are very satisfied with Dr. Chan and the care he provides. He communicates information well, asks clear questions, answers any of our questions patiently and thoroughly, is not rushed and makes us feel like he is totally dedicated to us and our appointment. I would recommend Dr. Chan without reservation.
Aug 2020
•
Verified SHC Patient
Dr. Edward Chan is always friendly, knowledgeable and helpful!
Aug 2020
•
Verified SHC Patient
Outstanding
Jul 2020
•
Verified SHC Patient
Very good considering coronavirus environment.
Jul 2020
•
Verified SHC Patient
Dr. Chan is the greatest. Very kind and patient. Takes time to explain issues.
Jul 2020
•
Verified SHC Patient
Dr Chan is extremely courteous and clear. I am so thankful he is my doctor and that he squeezed me into his schedule for this visit.
Jul 2020
•
Verified SHC Patient
I have previously recommended him to others
Jun 2020
•
Verified SHC Patient
Very good.
Apr 2020
•
Verified SHC Patient
Excellent.
Mar 2020
•
Verified SHC Patient
Dr. Chan was very helpful in getting my son the extra help that he needed. Thank you.
Mar 2020
•
Verified SHC Patient
good
Mar 2020
•
Verified SHC Patient
very good
Feb 2020
•
Verified SHC Patient
All good
Feb 2020
•
Verified SHC Patient
I feel dr Chan doesn't always listen/hear what I'm saying he's so busy typing on the computer the whole time
Feb 2020
•
Verified SHC Patient
Dr. Chan always listens to me and evaluates.
Jan 2020
•
Verified SHC Patient
Dr. Chan has always been very engaged with me...answers all my questions...explains in simple language any issues...always concerned about my health and well being...could not ask for a better "health team mate" and "coach"...
Dec 2019
•
Verified SHC Patient
Good.
Nov 2019
•
Verified SHC Patient
I have recommended this doctor to others and I see on our local nextdoor app that others beside myself have also recommended this doctor
Nov 2019
•
Verified SHC Patient
very good
Nov 2019
•
Verified SHC Patient
Nurse and primary doctor were very patient with me since I wear a hearing aid and have difficulty in understanding what they were saying!
Nov 2019
•
Verified SHC Patient
Excellent Care
Nov 2019
•
Verified SHC Patient
I have been sick for a while now. just feeling like crap. Dr. Chan never makes me feel like I'm wasting his time or bothering him. he takes time with me and lets me know I matter.
Oct 2019
•
Verified SHC Patient
Dr. Chan is very professional and I feel very comfortable with the information and care he provides.
Oct 2019
•
Verified SHC Patient
Good
Oct 2019
•
Verified SHC Patient
Dr. Chan is great
Sep 2019
•
Verified SHC Patient
satisfied with service
Sep 2019
•
Verified SHC Patient
provider is not pay attention in details and recommended just a very simple basic things to finish the session quick. He did what job requires him to do but it's not the passion with job or did not show compassion to his patient.
Sep 2019
•
Verified SHC Patient
Dr. Chan is a good listener and hears what I have to say.
Aug 2019
•
Verified SHC Patient
Dr. Chan always gives me follow up materials. i.e. weight loss tips, list of doctors regarding any other obstacle outside his specialty. Great listener and Doctor.
Aug 2019
•
Verified SHC Patient
Every thing very good -
Jul 2019
•
Verified SHC Patient
Outstanding, I am glad the practice is part of Stanford Health Care.
Jul 2019
•
Verified SHC Patient
Very satisfied with Dr. Chan. We feel comfortable asking any questions and answers are thorough and understandable.
Jul 2019
•
Verified SHC Patient
Dr. Chan & I have a good relationship - I have NO complaints with him or his practice.
Jul 2019
•
Verified SHC Patient
very good
Jun 2019
•
Verified SHC Patient
Good
Jun 2019
•
Verified SHC Patient
Not sure phy. always listens carefully to concern. Hardly every any physical contact except handshake.
May 2019
•
Verified SHC Patient
very satisfied with care provider
May 2019
•
Verified SHC Patient
Dr. Edward Chan is very professional and listen to all my concern answered all my question.
May 2019
•
Verified SHC Patient
I like my doctor.
May 2019
•
Verified SHC Patient
Dr. Chan was very active in checking out my mobility to determine the extent of my injuries.
May 2019
•
Verified SHC Patient
I had an appointment with Dr. Chan, and yet I spent more time during my appointment with his PA, who was a lovely lady and who showed more concern to me and my worries than Dr. Chan. Out of the entire 40-45 minutes appointment, Dr. Chan barely spent 10 minutes of that with me, flying through my concerns and was not of much help to me at all. I would not recommend him, and will not be making another appointment with him again.
May 2019
•
Verified SHC Patient
Dr Chan is an outstanding physician
Apr 2019
•
Verified SHC Patient
good
Apr 2019
•
Verified SHC Patient
I have recommended Dr Edward Chan to friends!
Apr 2019
•
Verified SHC Patient
extremely dismissive, condescending
Mar 2019
•
Verified SHC Patient
Dr. Chan has been great! He always responds to my emails quickly and addresses my concerns/questions about my pregnancy.
Mar 2019
•
Verified SHC Patient
the staff (administrative and medical) left me feeling comfortable
Mar 2019
•
Verified SHC Patient
I have already several times recommended my provider on our Nextdoor app as neighbors often ask for recommendations I live in a small town
Mar 2019
•
Verified SHC Patient
Dr. Chan is great with our son. He is always very patient with his worried moms and listens to all my questions & concerns without making me feel rushed.
Feb 2019
•
Verified SHC Patient
Most of the time I leave feeling everything was taken care adequately. This visit was more rushed and I was out in a hurry.
Feb 2019
•
Verified SHC Patient
The Doctor was likely correct that the soreness I felt was muscular, still I was disappointed that he didn't put his hands on me to feel the spot in my back where I felt this soreness.
Feb 2019
•
Verified SHC Patient
Dr. Chan was great! He explained what he was going to do, in this case test me for Influenza. Explained the course of action depending on the test results. Followed up with a call within the time he had discussed with me.
Feb 2019
•
Verified SHC Patient
good
Feb 2019
•
Verified SHC Patient
I will never return to this clinic. This guy was just awful. Bad listener, pushy, not remotely knowledgeable regarding mental health, did not discuss my general health (this was an annual checkup), and did not explain reasons for tests he ordered. It was clear he just wasn't making an effort. Absolutely wasted my time and money.
Feb 2019
•
Verified SHC Patient
Dr. was very patient w/explanations since I wear a hearing aid & having problems understanding.
Jan 2019
•
Verified SHC Patient
Dr. Chan is wonderful. I trust him completely.
Jan 2019
•
Verified SHC Patient
Dr. Chan was friendly but I didn't find that he was particularly empathetic or a good listener. For the level of care that I received, I could have easily just done a phone or online consultation but that was not an available option. I had pretty much the kind of experience that makes me avoid going to the doctor - didn't listen, waved off my concerns, and basically indicated that I had wasted everyone's time, especially his and mine.
Jan 2019
•
Verified SHC Patient
I felt that he took a little extra care in listening to my cares and concerns.
Jan 2019
•
Verified SHC Patient
With the current situation Dr. Chan took his time to help me understand what was going on and the next courses of action that needed to be taken
Dec 2018
•
Verified SHC Patient
Dr. Chan is an excellent and attentive physician.
Dec 2018
•
Verified SHC Patient
good
Nov 2018
•
Verified SHC Patient
he was a really nice Dr. compassionate and funny
Nov 2018
•
Verified SHC Patient
Dr. Chan is great.
Nov 2018
•
Verified SHC Patient
Good
Nov 2018
•
Verified SHC Patient
good
Nov 2018
•
Verified SHC Patient
Dr. Chan was so patient with me. He had to remove an earring and give me a shot and I was so scared and a baby but he was so kind and understanding. I am so thankful for his kindness. Once he numbed my ear, he was able to get the earring right off that was stuck. Thank you Doctor Chan!
Oct 2018
•
Verified SHC Patient
Dr Chan did an excellent job.
Oct 2018
•
Verified SHC Patient
Very pleased with the care provided by Dr. Chan.
Oct 2018
•
Verified SHC Patient
Dr. Edward Chan has been my PCP for approximately 7 years or longer. He is professional, kind, extremely knowledgeable, fantastic bed-side manner, comfortable and has ALWAYS led me in the right direction. He discusses alternatives with me should I ask about other methods. Easy to talk with. Best PCP I have ever had.
Oct 2018
•
Verified SHC Patient
I have Bells Palsy. Dr. didn't seem to know a lot about it nor about Ramsey Hunt which is what I believe I might have. he did give me a referral to a specialist though, so I was pleased with that outcome.
Sep 2018
•
Verified SHC Patient
Good
Aug 2018
•
Verified SHC Patient
Dr. Chan was sooooooooo Kind and patient with me. I hate needles and the unknown and he stayed calm, an collected until I let him numb my ear. Thank you Dr. Chan for being kind
Aug 2018
•
Verified SHC Patient
excellent care
Aug 2018
•
Verified SHC Patient
Excellent experience
Aug 2018
•
Verified SHC Patient
Dr. Chan and all the staff are excellent.
Jul 2018
•
Verified SHC Patient
Good
Jul 2018
•
Verified SHC Patient
Professional and very competent
Jun 2018
•
Verified SHC Patient
I felt horrible when I got there. I was seen quick and courteous. on my way within ten minutes. I knew what was wrong before I got there, just needed antibiotics. another great visit.
May 2018
•
Verified SHC Patient
Dr. Chan is very thorough. I like that he provides a "to do" list before next visit.
May 2018
•
Verified SHC Patient
Dr.Chan and his assistant were professional, attentive, showed empathy, and enthusiasm.
May 2018
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Verified SHC Patient
Dr Chan knowledgeable, friendly, professional and genuinely concerned.
Apr 2018
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Verified SHC Patient
Dr. Chan was very friendly & experienced.
Apr 2018
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Verified SHC Patient
Very good
Apr 2018
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Verified SHC Patient
Dr. Chan makes it fun (again) to visit a physician!! Glad I found his office.
Apr 2018
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Verified SHC Patient
dr Chan is helpful and always listens to any concerns that I may have. he has provided me good advice.
Mar 2018
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Verified SHC Patient
Everything went very smoothly with no problems.
Mar 2018
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Verified SHC Patient
with the handout I know more about what to do for my sinus problems.
Mar 2018
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Verified SHC Patient
The preventative exam was really just reviewing family history, blood pressure and a quick test. More in depth questions I had we glossed over. Not sure if this was out of the bounds of a 'preventative exam' but the waiver I had to sign before I even walked back made me hesitant to ask follow up questions.
Mar 2018
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Verified SHC Patient
It is easy to communicate with Dr. Chan.
Feb 2018
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Verified SHC Patient
Dr. Chan takes as much time with me as I need. This appointment I needed more. I have recently been through a handful of stressful situations, and he heard me and advised me with my medication. it has been 5 days since my visit, and I had the best day today, than I have had in over a year. He listened to my concerns and together we adjusted my medication. My stomach issues have pretty much cleared up! As much as I hate going to the doctor, Dr. Chan makes it a positive experience.
Feb 2018
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Verified SHC Patient
I have seen Karen Kline for many years and she provides excellent care and service.
Feb 2018
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Verified SHC Patient
Good
Jan 2018
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Verified SHC Patient
I had an appendicitis that required surgery and everyone did a fantastic job of assessing my situation, referring me for lab and CTScan work, and getting me in for surgery within 48 hours.
Jan 2018
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Verified SHC Patient
Very pleased with the care received by Dr. Chan.
Jan 2018
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Verified SHC Patient
Good experience
Dec 2017
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Verified SHC Patient
Dr. Chan was amazing. He is what I am looking for a PCP. Genuine, intelligent, sociable, puts you at ease.
Dec 2017
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Verified SHC Patient
very prompt and caring by all the staff and doctor.
Dec 2017
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Verified SHC Patient
I had a list of things to discuss with Dr. Chan and he took the time to go through them all with me, and understood my concerns about various items on the list.
Dec 2017
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Verified SHC Patient
Dr Chan is very knowledgeable
Dec 2017
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Verified SHC Patient
Dr. Edward Chad is exceptional. He has been my Primary Care physician for 8+ year I believe. Has Always given me wonderful advice and is so easy to talk with
Dec 2017
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Verified SHC Patient
Also great service and communication.
Dec 2017
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Verified SHC Patient
I was treated with respect and compassion by Dr. Chan.
Dec 2017
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Verified SHC Patient
Very good. The staff and doctor really paid attention to my needs.
Nov 2017
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Verified SHC Patient
Dr. Chan has always given me excellent service along with his staff.
Nov 2017
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Verified SHC Patient
Erica Chong is excellent and consistently so
Nov 2017
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Verified SHC Patient
she could have done a better job listening to me without interjecting
Nov 2017
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Verified SHC Patient
Is always fun and informative to meet with Dr. Chan; I look forward to my visits at the practice.
Nov 2017
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Verified SHC Patient
excellent experience with Erica. she was very throughout about each concern and found a potential contraindication and I was very impressed.
Nov 2017
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Verified SHC Patient
Very friendly doctor, but could have been more clear about the next steps to take regarding my appointment.
Nov 2017
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Verified SHC Patient
Not compassionate at times. Does not seem to find a way to ease my needs. A little arrogant. Does not pay attention to my medical history. Sometimes he'd mentioned medical history that are no longer current or might relate to someone else?
Oct 2017
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Verified SHC Patient
Excellent doctor.
Sep 2017
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Verified SHC Patient
Excellent
Sep 2017
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Verified SHC Patient
Health improving with new meds and advise from DR.
Sep 2017
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Verified SHC Patient
I felt that Dr. Chan and I were not quite on the same page this visit. I was concerned about one thing and he was focused on something else.
Aug 2017
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Verified SHC Patient
Dr. Chan was patient and helpful
Aug 2017
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Verified SHC Patient
Is always a treat to talk with Dr. Chan
Aug 2017
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Verified SHC Patient
Good
Jul 2017
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Verified SHC Patient
Dr. Chan has been very proficient and personable. He responds to my emails- not a common practice in many other clinics and I really appreciate it.
Jul 2017
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Verified SHC Patient
Dr. Chan is great. He has been my doctor for approximately 6 years. Excellent relationship and I trust him very much.
Jun 2017
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Verified SHC Patient
dr. chan is very knowledgeable and thorough. c
Jun 2017
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Verified SHC Patient
I love Dr chan and his ma, oh yea Terry too.
May 2017
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Verified SHC Patient
All good.
May 2017
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Verified SHC Patient
I received excellent care
May 2017
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Verified SHC Patient
Good experience
May 2017
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Verified SHC Patient
I came in (as instructed) to follow up on a finger joint injury with swelling because the pain and swelling had not resolved after 2 weeks. The doctor didn't even look at the finger, or try to confirm whether the initial diagnosis was right. No exam, just a conversation.
May 2017
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Verified SHC Patient
Dr. Chan is wonderful!
May 2017
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Verified SHC Patient
Dr. Chan in an excellent doctor, with bed side manners to match. I have beaver felt uncomfortable or left unhappy!
Apr 2017
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Verified SHC Patient
fair
Apr 2017
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Verified SHC Patient
he was great
Apr 2017
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Verified SHC Patient
Catherine Egelhoff is the perfect example of a compassionate, professional care provider.
Apr 2017
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Verified SHC Patient
Dr. Chan responds to my emails through MyHealth within hours. He is responsive and incredibly timely. I never have to wait for visits. One of the many reasons I hope to never go back to Kaiser.
Apr 2017
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Verified SHC Patient
i feel like Dr Chan is only half listening / distracted and usually seems in a hurry to be done and out.
Apr 2017
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Verified SHC Patient
good experience
Mar 2017
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Verified SHC Patient
Dr Chan always shows deep concern at every visit with me. Never rushing, can make decisions accurately, give fantastic advice and also accepts my suggestions at times as I know my body well. I'm able to talk comfortably about what I feel I need. Then, he evaluates and acts upon it or gives me other suggestions of any risks
Mar 2017
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Verified SHC Patient
Dr. Chan is very caring and thorough.
Mar 2017
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Verified SHC Patient
I was in such pain I was in tears. dr. chan did not leave the room until I was calm. he's a very good doctor
Mar 2017
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Verified SHC Patient
Dr. Chan is the best doctor that i have had to date
Mar 2017
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Verified SHC Patient
my Dr said I would get a call back in a few days when in fact I was called back within a few hours
Mar 2017
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Verified SHC Patient
Good
Mar 2017
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Verified SHC Patient
Dr Chan was very thorough with my visit
Mar 2017
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Verified SHC Patient
the most recent visit was for an eye infection/problem, and the PA after doing the interview vision test and eye exam promptly made a referral to an opthomologist. THEN she made sure that the person who actually scheduled my erferral apptmt did so for a time that was convenient to me. That is service above & beyond - I could have contacted the referred Doctor and done that myself but Alameda Family Physicians did this to make sure I was able to get in right away
Dec 2016
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Verified SHC Patient
Will be looking for a new care provider after the new year. I don't feel my health concerns are being addressed adequately.
Dec 2016
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Verified SHC Patient
I trust Dr. Chan, yet he forgot to give me the follow-up papers, or explain how I am to use the "My Health" to get the info.
Dec 2016
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Verified SHC Patient
Dr. Chan was very caring and concerned for my well-being.
Nov 2016
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Verified SHC Patient
dr.c rocks
Nov 2016
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Verified SHC Patient
Dr Chan is great. Very happy with him.
Nov 2016
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Verified SHC Patient
Since I am have hearing problems (I use a hearing aid), Dr. Chan was very patient in repeating his answers to my concerns.
Oct 2016
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Verified SHC Patient
Dr. Chan doesn't hear what I am saying. I feel he dismissed my concerns and isn't interested in me enough to really engage with me. he was unprepared for this annual check up, had nit revieed my chart, did not know about the other doctors I have seen at Stanford during the past year.
Oct 2016
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Verified SHC Patient
Dr. Chan recalled visit with my wife and her condition. Asked how she and I were doing with it. Excellent
Oct 2016
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Verified SHC Patient
This was my 1st time seeing this Dr. I was impressed with his friendliness which I was not expecting yet, he was thorough and professional.
Oct 2016
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Verified SHC Patient
Good
Oct 2016
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Verified SHC Patient
good
Sep 2016
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Verified SHC Patient
Dr. Chan is absolutely an incredible Doctor. He listens intently about my concerns and needs. He discusses options, nutrition plans, he evaluates suggestions I come up with (questions I have). Then, he'll explain why it may need another route to follow. I email him with questions also. He is so on-top and timely with all my needs. recently, Anthem and Affinity Medical group almost didn't renew (Sep 01, 2016). I was devastated that I may have to find another Doctor other than Dr. Chan. I was so relieved when Anthem and Affinity resolved their negotiations so I could stay with Dr. Chan.
Sep 2016
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Verified SHC Patient
Dr Chan did an excellent job - professional, knowledgeable, engaging and friendly.
Sep 2016
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Verified SHC Patient
good experience
Aug 2016
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Verified SHC Patient
I'm in a pretty intense amount of pain, but his response throughout was super casual. Oh sounds like your stressed. Rest and ibruprofen should help, even though this is going on 4 months. It's not as if he was callous, just sort of unconcerned.
Aug 2016
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Verified SHC Patient
Love the practice. My wife and I both elected to stay with our current doctors and self-pay when the insurance company dropped you from network coverage and told us we had to change doctors. But fix the insurance.
Aug 2016
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Verified SHC Patient
Dr. Chan is a very caring doctor. I would recommend him to anyone.
Aug 2016
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Verified SHC Patient
Dr. Chan is very familiar with my health history and I look forward to my visits with him. My health has improved under his care.
Aug 2016
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Verified SHC Patient
Dr Chan was great. It is very nice having a doctor that listens and gives advice instead of blowing someone off.
Aug 2016
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Verified SHC Patient
Very glad to see Dr. Chan another time if Dr. Sellman is out.
Aug 2016
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Verified SHC Patient
Great phone follow-up
Aug 2016
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Verified SHC Patient
Data entry consumes his focus. Yet I have confidence in this provider. Would not want to change provicer
Jul 2016
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Verified SHC Patient
Care provider was very knowledgeable and confident
Jul 2016
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Verified SHC Patient
Dr Chan displays excellent knowledge and genuine concern and understanding.
Jul 2016
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Verified SHC Patient
It was a good experience - doctor was friendly - smiled, provided information when I asked for more detail, trust him.
Jul 2016
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Verified SHC Patient
caring and compassion...
Jun 2016
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Verified SHC Patient
Dr. Chan is one of the best
Jun 2016
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Verified SHC Patient
Dr. Chan is very nice & kind.
Jun 2016
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Verified SHC Patient
The doctor was very understanding when discussing side effects on one of the medications that I was taking
May 2016
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Verified SHC Patient
very good care. Referral to physio and answering phone call question about such positively.
Apr 2016
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Verified SHC Patient
The way my visits were handled were excellent, better than previous OBs. I have been seen.
Apr 2016
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Verified SHC Patient
All in all I'm satisfied with everything
Mar 2016
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Verified SHC Patient
Dr. Chan always takes as much time as needed.This appointment seemed to me to be longer than most, due to MY needs. He never made me feel as if I was wasting his time.
Mar 2016
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Verified SHC Patient
Top notch!
Mar 2016
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Verified SHC Patient
Very good except preoccupied with data entry in computer. Seems a bit busy with machine rather than patient interaction.
Mar 2016
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Verified SHC Patient
I was ill w the flu going into second week.just checking I did not have pneumonia . The staff was very considerate to my situation
Mar 2016
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Verified SHC Patient
I am so happy with Dr. Chan and the entire Stanford group at Alameda Family Physicians.
Mar 2016
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Verified SHC Patient
this was my first visit with this doctor. It seemed somewhat difficult to engage him. Most of his time was spent staring at the screen.
Mar 2016
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Verified SHC Patient
Very confident of the Doctor's ability in my first visit with him.
Feb 2016
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Verified SHC Patient
Although Dr. Chan is not my primary doctor. I've now had his medical care on 3 occasions. He is great and I feel comfortable discussing all my post-colon cancer issues with him.
Feb 2016
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Verified SHC Patient
Dr. Chan had been very atttentive to my care and well being during my last and this current pending pregnancy. I'm definitely feeling I get the care that I needed from Dr. Chan.
Feb 2016
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Verified SHC Patient
Again, the doctor was very helpful in making his instructions clear since I use a hearing-aid...
Feb 2016
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Verified SHC Patient
Doesn't listen to my problem or health problem.
Jan 2016
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Verified SHC Patient
If I had to see Dr. Chan again, I would stop going to Alameda Family Physicians. He was dismissive of all my concerns, and gave me no real options. I ended up having to see someone else three days later, so my visit to Dr. Chan was a costly waste.
Dec 2015
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Verified SHC Patient
My time at MD Chan and his staff are always pleasant .
Dec 2015
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Verified SHC Patient
I didn't feel rushed and had a good conversation regarding medication being prescribed and felt part of the decision making process
Dec 2015
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Verified SHC Patient
Excellent service.
Nov 2015
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Verified SHC Patient
The doctor was excellent. He listened to me and spent a lot of time with me.
Nov 2015
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Verified SHC Patient
I a very pleased with the nurse assistance and the doctor. They are both great!!!!!!!!!!!!!!!!!!!!!!
Nov 2015
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Verified SHC Patient
Indeed and always a good experience each time and every appointment.
Oct 2015
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Verified SHC Patient
Dr. Chan has an excellent manner, grasps the situation quickly and has ideas for solving it all while making sure that nothing feels rushed or unanswered and that there is a clear plan for followup.
Oct 2015
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Verified SHC Patient
Very professional; friendly and knowledgeable...
Oct 2015
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Verified SHC Patient
I would say that in the past 2 years, there has been a significant improvement in the degree to which I have confidence in my Dr., that he knows and understands my individual health issues and is able to provide assistance.
Sep 2015
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Verified SHC Patient
All good, but it was an initial quick visit. Dr. Chan was kind enough to include rehab exorcises which were unexpected though!
Sep 2015
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Verified SHC Patient
very excellent service. Dr. Chan also reached out on another medical problem plantar fasciitis and provided a printout of exercises I could do at home.
Sep 2015
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Verified SHC Patient
Good as ok
Sep 2015
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Verified SHC Patient
Dr. Parker was amazing. She helped me and my daughter through a stressful situation and will continue to work with us as long as it takes to get my daughter's condition under control.
Aug 2015
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Verified SHC Patient
very good and very much concern about my problem.
Aug 2015
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Verified SHC Patient
I was seen by Karen Kline and she is one of the best things about this practice
Jul 2015
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Verified SHC Patient
very competent and to the point .
Jul 2015
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Verified SHC Patient
Dr Chan is very professional and took the time to go over several things with me. I was not rushed at all, and able to go over my concerns with him.
Jul 2015
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Verified SHC Patient
Dr. Chan looks you in the eyes when he speaks. He's concerned and quite helpful. He advises and recommends, but it is up to me to follow through... no reflection on him. I always have a great experience, no matter what I have to go in for. I feel very lucky.
Jul 2015
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Verified SHC Patient
Dr. Chan is a very good listener & took all the time needed to run through my issues. Dr. Chan is a nice man & fine doctor.
Jul 2015
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Verified SHC Patient
His knowledge about meds he prescribed to me is poor. He doesn't know/forgets what has been prescribed to me at times.
Jun 2015
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Verified SHC Patient
I was a military wife, used to very short visits - with little follow through. I am AWWWED by this service and expertise.
Jun 2015
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Verified SHC Patient
Spends a lot of time on the computer while in session.
Sep 2014
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Verified SHC Patient
Doc. was fine. Easy to understand and to the point. Didn't waste time.
May 2014
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Verified SHC Patient
Dr. Chan is an excellent doctor for my elderly mother.
Mar 2014
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Verified SHC Patient
Karen has taken excellent care of me & my husband.
Mar 2014
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Verified SHC Patient
Good.
Jan 2014
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Verified SHC Patient
Didn't show much concern.
Jan 2014
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Verified SHC Patient