Jennifer K. Chen, M.D., is a Clinical Professor of Dermatology. She co-directs the medical student sub-internship program. She completed medical school at Johns Hopkins University, residency at Johns Hopkins and University of California, Irvine, and completed a Howard Hughes Fellowship at Stanford University. Her clinical interests include contact dermatitis, atopic dermatitis, complex medical dermatology, skin cancer, and inpatient dermatology. She has served on the Board of Directors for the American Contact Dermatitis Society and as an invited member of the Contact Dermatitis Committee for the World Allergy Organization. She is currently the President-Elect of the American Contact Dermatitis Society.

Professional Summary

Education & Certifications
  • Internship: Johns Hopkins Bayview Hospital Internal Medicine Residency (2010) MD
  • Board Certification: American Board of Dermatology, Dermatology (2013)
  • Undergraduate Degree, University of California, Berkeley, CA (2003)
  • Medical Education: Johns Hopkins University School of Medicine (2009) MD
  • Fellowship, Howard Hughes Medical Institute Fellowship, Stanford University School of Medicine, Dermatology (2009)
  • Residency: University of California Irvine (2013) CA
  • Board Certification, Dermatology, American Board of Dermatology (2013)

Awards & Memberships
  • Alpha Omega Alpha, Alpha Omega Alpha Honor Society (2009)
  • American Academy of Dermatology Leadership Forum, American Academy of Dermatology (2015)
  • American College of Phlebology Physician-in-Training Scholarship, American College of Phlebology (2011)
  • American Contact Dermatitis Society Mentorship Award, American Contact Dermatitis Society (2015)
  • American Contact Dermatitis Society Outcomes Research Award, American Contact Dermatitis Society (2019-2021)
  • American Roentgen Ray Society Certificate of Merit Award, American Roentgen Ray Society (2007)
  • AOA Carolyn L. Kuckein Student Research Fellowship, Alpha Omega Alpha Honor Society (2006)
  • Chief of Resident Education, Stanford University School of Medicine (2012-2013)
  • Dean’s Fund, Stanford University School of Medicine (2005)
  • Department of Dermatology Letter of Teaching Distinction, Stanford School of Medicine (2019-2020)
  • Editor’s Choice Award/ Semifinalist, International Poetry Association Award Contest, International Poetry Association (2003)
  • Editorial Mentorship Program,, JAAD (2020-2021)
  • Golden Key Honor Society, Golden Key Honor Society (2002)
  • Howard Hughes Medical Institute Research Training Fellowship, Howard Hughes Medical Institute (2008-2009)
  • Johns Hopkins Alumni Association Student Services Grant, Johns Hopkins Alumni Association (2006)
  • Phi Beta Kappa, Phi Beta Kappa (2003)
  • Resident Teaching Award, Stanford School of Medicine (2013)
  • Skin of Color Seminar Series Resident Scholarship, Skin of Color (2012)
  • Sulzberger Award Seed Grant, American Academy of Dermatology (2020-2022)
  • UC Berkeley Alumni Association Emerging Leader Scholarship, UC Berkeley Alumni Association (2002)
  • Women’s Dermatologic Society Mentorship Award, Women’s Dermatologic Societ (2014)
  • Yuan T. Lee Scholarship, Stanford University School of Medicine (2003)

Administrative Appointments
  • Co-Director, Medical Student Sub-internship, Department of Dermatology, Stanford Hospital and Clinics (2014 - Present)
  • Co-Lead, RITE Project: Utilizing Virtual Health to Drive Access, Stanford Hospital and Clinics (2019 - Present)
  • Director of Contact and Eczematous Dermatoses, Stanford Hospital and Clinics (2019 - Present)
  • Director, Training Leaders Task Force, Department of Dermatology, Stanford Hospital and Clinics (2015 - Present)


Practice Locations

Skin Allergies and Contact Dermatitis Clinic Redwood City, CA
Redwood City, CA

450 Broadway Street, Pavilion B, 4th Floor

Redwood City , CA 94063

(650) 723-6316

Make An Appointment More Clinic Information » Getting Here »

General Dermatology Clinic at Hoover Pavilion Palo Alto, CA
Palo Alto, CA

211 Quarry Road, 3rd Floor

Palo Alto , CA 94304

(650) 723-6316

Make An Appointment More Clinic Information » Getting Here »

General Dermatology Clinic in Redwood City Redwood City, CA
Redwood City, CA

450 Broadway Street, Pavilion B, 4th Floor

Redwood City , CA 94063

(650) 723-6316

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(211 Ratings)

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Patient Reviews

(374 reviews)

She is a very good at listening to patients and thinking outside the box
Dr Chen is outstanding
Dr. Chen is very kind, thorough, and explains everything fully. She checked on my understanding of the matters discussed and allowed me to ask questions and receive thoughtful responses.
Dr. Jennifer Chen is a very caring and professional. I trust her diagnosis on my conditions and confident that I am on journey to be healthy. I am grateful for her care.
She is very professional, has a wonderful way of explaining procedures, clinical information and risks etc. She is an A+
Provides good care
I've already referred friends and family to Dr. Chen - she is fantastic!
Dr. Chen is always thorough, expert and caring.
Dr. Chen is very through and was concerned in addressing my issues.
Thank you Dr. Chen for your detailed explanation.
Dr. Chen is the best. Good listener, compassionate, helpful and caring to name a few. Need more Doctors like her.
Dr Chen is great! Very patient and thorough
wonderful doctor!
Dr. Chen is an excellent physician. She listens, asks questions, and summarizes the visit with a care plan.
Amazing doctor and visit!
She was great. Would recommend 10/10
Dr. Chen and Dr Henny were very attentive and competent. Their patient centered focus couldn't have been any better. I highly recommend both doctors.
I appreciated how thorough Dr Chen and her team were in learning about my medical history and needs
Dr Chen is always terrific
Jennifer Chen is wonderful
Excellent physician
Dr. Chen is thorough, attentive, and transparent with her approach and explanation of how to continue with care.
She was excellent as well as Elizabeth. I felt they both heard me and understood. They were both very thorough and thoughtful.
Dr. Chen has been unbelievably helpful and caring. When I first started seeing her several years ago, I was in very poor health and very desperate. She was able to help me get a little better right away and has always strived to be sure I'm doing my best.
Exellent MD with superb bedside (or chairside) manner
Thank you for the attention to my acne concerns!
She has an experienced eye for skin defects and she cares about me as a patient.
She is an excellent listener. Her responses to my questions were thoughtful and educational. Dr. Chen explained what I needed to do very clearly. Dr. Chen loves what she does and is an excellent doctor.
One of my favorite doctors!
DR.CHEN, Very nice and accommodating..😊ðŸ‘
She's the best ever!!! Kind, patient, compassionate and highly skilled at what she does, cannot say enough about how great she is!!
Dr Chen was very considerate and professional
Dr. Chen is the best!
Dr. Chen and her transcriber were both excellent
Doc was great !
Dr Chen is excellent and very thorough, Elizabeth the assistant was great n very professional n pleasant. Learn a lot from them n thank u
She was extremely supportive and informative. She took a lot of time with me. I didn’t feel rushed. She fully explained allergy testing to me as it is totally new experience. I really appreciate how Stanford Medicine offer follow up information available on website.
She's simply the best -- knowledgeable, caring, thorough, very human.
My wife and daughters also see Dr. Chen, that says it all.
Dr. Chen is very knowledgable. In a short time, she was able to provide information that is informative and useful. Dr. Chen gives me a reassuring sense of hope and security regarding my skin care concerns and needs.
Dr. Chen listens well and is a great communicator. Even ask if there are other issues bothering you.
She is awesome
Always a great visit with Dr. Chen.
Dr. Chen is very thorough and helpful.
I feel like Dr. Chen takes the time to listen to any concerns I have.
Drs. Chen and Wong were very professional, personal and time efficient. I love this place.
The provided answers do not make sense for this question, but I did my best.
Thank you Dr. Chen for your time today. You were very thorough, helpful, and kind.
Very personable and knowledgeable about her line or work and medications she was prescribing me. Very welcoming personality and made me feel comfortable to talk to her about my needs for my visit.
She was excellent!
Excellent, very competent and thorough.
Dr. Chen is awesome!
Dr. Chen was very patient, kind, and compassionate. She went over the medications she was recommending to me and fully explained the potential side effects. She is a very qualified and caring provider.
Jennifer Chen was great! She was polite, and caring, and made sure I was happy with the visit. Would highly recommend to anyone!
She is awesome and she provided a lot of useful information about my conditions.
An awesome provider. The best.
Dr. Chen is a supportive doctor, listens and responds with consideration. She is thorough, does not rush the visit, and is caring and honest.
Dr. Chen was very thorough with my video visit. Asked me my concerns and history with my moles and family history as well. Feel very confident she will provide me with the care I need.
Jennifer and Resident provided first level care
Jennifer is a very knowledgeable and kind doctor
Knowledgable, gracias, caring.
Grateful that Dr.Chen is willing to see me. She is very pleasant, open to comments and questions
Very well discussed the options for treatment and gave me all the necessary information to make a decision.
Dr Chen is fantastic every time I see her
Dr. Jennifer Chen is pleasant, efficient and explained procedures to be done
As always great experience. She asks good questions, listens attentively to my responses and answers my questions directly and clearly. She does not seem rushed and gives me her entire attention.
Dr. Chen (and her resident Dr. Lee) were both gentle, thorough, and sensitive to my concerns.
Dr Chen is warm, approachable, and thorough. She explained everything in a way that was accessible and easy to understand. I would definitely see her again.
Jennifer Chen offered me the treatment that solved my problem, and I am so happy about that! I am so thankful to Jennifer for that, and she is also a very kind and caring doctor.
Very knowledgeable and understanding
She is an absolutely wonderful doctor and I feel very very fortunate to have her as my dermatologist.
Wonderful care provided.
She seemed very knowledgeable and personable.
She was very pleasant and professional.
Dr Jocelyn Chen is the most compassionate, nicest smartest doctor we have dealt with and always very patient with me!
She is an excellent physician with excellent way of dealing with patients.
She is very excellent
She was excellent - very caring and knowledgeable!
She's an amazing doctor.
Dr. Chen was extremely pleasant and so was Dr. Mark. I felt that they cared about me and sympathized with my plight. I felt listened to, and I look forward to working with them to solve my rash issues.
Jennifer Chen is AMAZING! She was so helpful and really considerate in what I was saying. I felt like she really cared
Thank you Dr. Chen. I'm glad there is good medications now for Eczema, and I will update you if any problem occurs.
Great dermatologist
Dr Chen is excellent and very helpful. She listened to my concerns very patiently and answered all my questions.
Dr Chen is very professional, courteous, knowledgeable, and friendly. She explains everything in understandable terms. She was able to understand my concerns, and resolve these concerns. I would highly recommend Dr Chen for dermatological needs.
She was very pleasant
Dr. Chen was very patient and answered all my questions. She also apologized for starting late.
Good doctor patient interaction.
Dr. Chen was very attentive, thorough and caring. Very knowledgeable and patient in answering questions and explaining my allergy.
First visit with Dr. Chen but I was very impressed.
Doctor Chen is an exceptional doctor. She is so friendly and she genuinely care. She always makes me feel comfortable and well cared for.
She is a gem. Easy to work with.
Dr. Chen is very pleasant, patient, and very knowledgeable. I am happy to have found her as my dermatologist.
Dr. Chen was very helpful and listened my concerns. Many doctors don't really listen. She did.
She was very kind, thorough, attentive, responsive to questions. She was great!
Very knowledgeable and explains things well.
Dr Chen is a great listener and must be of very knowledgeable to be able to decipher a complex case so quickly. The best part is that she has the patience and integrity to take on such an intense challenge when a 15 min visit is obviously not an adequate time frame. For this she deserves kudos and more support. She is the best Dermatologist I have seen. You can tell she really cares about helping her patients.
thank you
She is amazing, wonderfully thoughtful, and has helped me reach a strong improvement in my life and medical condition. She is my favorite doctor ever and has been very informative, keeping me up to date with new treatment options even when she recommends that I may not want to try them.
Very good and kind doctor, exceptional expert, to be trusted.
Great Doc!
Jennifer Chen, MD provided exceptional service as my attending physician. She is to lauded for her compassion, ethics, and expertise in the field of dermatology. I would highly recommend Dr. Chen!
She is a great physician. I'm fortunate to have her.
Very supportive and patient
Dr Chen has great clinical skills and is also personable
Dr Chen is awesome!
Very professional and answered all my concerns.
Very professional, friendly and empathetic, thorough and clear communication style.
Dr. Chen is one of my favorite doctors. She is extremely knowledgeable about her speciality and medicine in general, and has great bedside manner.
Dr. Chen is such an amazing doctor. Knowledgeable, patient, answers every question I have and always so pleasant. Thank you!
So far so good.
Very professional
Dr. Chen was very attentive and did an excellent job explaining the medications I need to consider/use and the care plan I need to follow in order to maximize relief.
Dr. jennifer Chen is such nice Doctor. I will highly recommend to all of my friends for sure.
Dr. Chen was thorough, very pleasant and very knowledgeable. I would definitely recommend her to others.
Dr. Chen is wonderful, thorough and a great communicator. Staff is excellent.
Excellent provider would recommend and go again
Listens, good relevant advice, obviously cares about well-being of patient. more like her are needed!!
No bad comment. Very nice Lady.
She is very patient with her time and knowledgeable about the latest clinical studies for all drugs
Dr. Chen is probably one of the best and most caring doctors I have had in a long time.
Very caring
I believe Dr. Chen to be a wonderful doctor, and a very kind person as well.
Dr Chen is extremely knowledgeable and compassionate and caring for her patient She always go above and beyond expectations to care for my need
She is a good doctor. She answer all my question
Awesome doctor I feel very comfortable in her care
I certainly will recommend this care provider to others.
I am very glad that Dr. Chen was very accommodating when the topic of topical steroid withdrawal came up, and that she provided options for me go down the path of steroid cleansing.
She was so kind and knowledgeable, and validated what I thought was going on. It was such a relief to be believed, when I hadn't been by another doctor.
As usual Dr. Chen is very warm, friendly, knowledgeable and helpful.
She is always professional and easy to talk. She is very knowledgeable and makes sure you are on the best regiment possible.
Dr Jennifer Chen is a very caring, knowledgeable, understanding and extremely pleasant doctor.
Dr.Jennifer Chen is always empathetic, and makes you feel valued as a patient.
Doctor Chen is a wonderful doctor who has a great expertise in her speciality. She is open to discussing different treatment options and attentive to the patient't concerns and needs. I sincerely trust her medical judgement and would highly recommend her to anyone looking to see a dermatologist.
Dr Chen is kind, considerate, knowledgeable and very helpful. She listens to what I say and knows how to treat my skin problems. She's honest in her approach and offers information about new treatment options that could be very beneficial. She helps me to understand my skin problems and provides the best solution. She is such a great doctor!
We love Dr Chen and think she’s the best!
Listened with concern for my condition. Asked questions to clarify my answers. Giving options to move forward to help solve my skin issue. Gave follow up appointment.
She was fantastic. Caring, knowledgeable, smart. Went above and beyond.
Appeared to do an excellent job, as well as can possibly be expected via a video appointment. And please thank Dr. Chen for being a physician in these trying times,
Excellent care and informative
She is great : ) Very friendly, comprehensive, reassuring, and a good listener.
Dr. Jennifer Chen has been a remarkable Dr. I was very sick when I had my appointment with her almost 7 years ago. She was able to help me right away, and didn't stop until she found the absolute best treatment. She gave me my life back.
Excellent doctor all around.
It was very nice to talk to Dr Chen. She has a very pleasant personality a calm voice. Though it was a video visit it was equal to meeting in person. She listened to me patiently understood my issue. Give a good plan which she explained me thoroughly. Overall it was a very good experience I would continue working with her. After talking to her I am feeling hopeful to find out whats going with my health. Thank you Dr Jennifer.
Great experience! Enjoyed talking to Dr. Chen. She was very attentive and a great listener. Spoke clearly and did not rush.
Courteous, listened well, explained the next steps clearly
Dr Jennifer Chen is one the most caring, helpful, knowledgeable doctors and feel honoured and very confident to have her as one of my doctors.
She was the best doctor I have seen at Stanford so far. I have seen about 6 different doctors through video visits at Stanford and they have been okay but Dr. Chen was the first Dr. on a video visit that I felt went really great. I felt like she listened and wanted to make sense of what I had going on and explained her thoughts and plan clearly. I wish she would be the dermatologist who I could see to manage my other condition!!
Dr Chen had a friendly, relaxed manner and a calm demeanor. Thorough and informative.
Dr. Chen is very kind and easy to talk to!
My video visit with Dr. Jennifer Chen was awesome. She was extremely helpful. She was very detailed,. She provided me with helpful information and I never felt rushed during the visit.
It was a pleasant video call and I appreciate the details Jennifer Chen asked about my concerns and symptoms. Thanks!
professional and very helpful
She is outstanding in her field with excellent “bedside†manner.
Great Dermatologist!
Dr. Chen is very friendly and easy to talk to. I look forward to seeing her at each visit!
She is excellent always!
Dr. Chen was very friendly and professional. She listened carefully and provided valuable insight and recommendations regarding the ongoing diagnostic procedures to choose from and the daily management of my skin condition. She was unhurried and made certain she spent the time necessary in order to address all of my questions.
Excellent Dermatogist!
She was very easy to talk to, explained things for me very clearly and she seemed genuinely caring about how I was feeling through all of this. I will definitely recommend her to anyone I know.
Dr. Chen is great! Always professional, informative, and thoughtful.
Dr. Chen patiently answered all my questions in detail and showed that she really cared. Highly recommend her.
Thanks Dr. Chen! Amazing as always :)
friendly, knowledgeable, answered all my questions.
She was great and very helpful, made sure I went over all skin questions (not just what I made my appointment for) and made me feel very comfortable.
Dr Chen is terrific
Dr. Kylien Chen seemed to be a passionate and caring doctor based on the recent video visit.
Very friendly and empathetic :)
Very helpful. Thank you
She was great!
Excellent at both her research on the condition being discussed and explaining the options going forward.
Have high regard for Dr. Chen. Appreciate her sensitivity and thoroughnes.
Dr. Chen is thorough and very personable. She listens, provides suggestions/options, and discusses future treatment possibilities. Also, she is diligent about checking overall health in relation to dermatology visit.
Very nice, courteous and caring doctor.
I love her, she was so sweet and helpful!! 11/10 would recommend her to my family, friends, and colleagues that would like to see a dermatologist.
She explained how things work very thoroughly. Not only diagnosing symptoms, she cares on the treatment and follow up carefully. Great doctor
She and her team are excellent!
She’s the greatest, one of the few who actually do anything about the problem. She’s attentive and engaged.
Very much appreciate Dr. Chen’s care and guidance
She is an excellent and caring physician.
She’s great but often late. But that means she’s spending time with her patients
All good with the doctor.
This was my first appointment with Dr. Chen. She took the time to listen to my questions and explained answers to address my concerns.
very good experience
Dr Chen was great as was Dr Wang.
great experience
Lots of time to talk through concerns and explain results. A very good experience with both doctor and the nurse practitioners (Melisa I believe?).
Dr. Chen in Dermatology is the best!
Dr. Chen is an excellent doctor. Very informative, explains everything clearly and never is in a rush.
Dr. Chen spent a lot of time with me on this day and her swab caught an infection other doctors did not.
Dr. Chen is always professional, knowledgeable and listens to my concerns. She is also very thorough. She had a doctor in training this day and can't remember her name, but she also was very good.
Outstanding! Both the resident & Dr. Chen provided thorough exam & information.
Very pleased with the attention received
Dr Chen is one of the best doctors I have seen
Dr Chen always spends plenty of time with me during the examination. Never feel rushed.
resident and attending were very professional and knowledgeable
Dr. Chen is a world class dermatologist with unsurpassed knowledge, skill and care for the patient.
Dr. Chen is great! She understands some of my anxieties and works to help calm me. Dr. Barnes was very nice as well.
Love Dr. Jennifer Chen!
Dr Chen is my favorite MD. She was working with Dr Wong who will hopefully be just as great. Dr Wongseemed to have the right stuff. Kind and patient.
Excellent. Dr Chen has been very courteous and attentive throughout the numerous dermatological challenges that I've had over the past year or so, being very responsive as I contact her through MyHealth and being responsive to my concerns.
Dr. Chen is a superb doctor.
Dr. Chen is very caring and wants the best for her patients
very considerate and caring
dr Chen always listen n explain everything clearly she's an excellent doctor
video appt - DR used photo I sent, didn't look at me or my leg during video call ...
Dr. Chen combines expertise with compassion and kindness.
Excellent visit with an expert dermatologist who is kind and caring.
Dr Chen was very professional, courteous, and friendly. She listened to me as I described my issues, and then explained the course of care to follow.
She is very caring, prided good health tips/education.
Dr. Chen's bedside manner is superb. She is patient and listens to my concerns with empathy.
Dr. Chen was personable, knowledgeable and efficient.
I am a complicated dermatologic patient, who Dr. Chen has followed closely. Her frequent biopsies have a high degree of dx accuracy. I avoid too frequent Mohs surgeries because of early detection.
Dr. Chen, is a wonderful doctor and person.
Excellent visit with an expert dermatologist
Very good visit with a fine doctor and staff
My small problem was taken seriously. Thank you
she explained about ways to help me the cost and not much could be done for me !
Outstanding (physician) in every way
Dr. Chen genuinely cares about her patients' well-being. Explored ALL options/treatments for tough eczema condition. Appreciate her taking time needed to discuss.
Very good.
Dr Chen was outstanding!
dr. Chen was thorough and communicated very well
My experience with care provider was excellent and to my complete satisfaction.
as a person with a terrible fear of things medical, I was comfortable here - no small feat
I received excellent care from the doctors and residents who were involved in my care. Each one explained everything quite well and told me the purpose and plan for the prescribed medication
Dr. Chen and the resident who saw me initially were both very attentive
Dr. Chen is excellent. She not only takes time when I'm in clinic, but is always responsive if I have to reach out to her on My Health.
Dr. Chen is a knowledgeable and caring physician. She always listens and addresses any dermatological issues that I have or have had in the past. I have great confidence in her.
Dr was amazing.
Wonderful. She is knowledgeable. Spent more time with me than another dermatologist, (not affiliated with Stanford) and diagnosed my condition (trichrome vitiligo) more effectively than the other dermatologist.
Dr. Chen is a great asset to Stanford Medical! Excellent listener and wonderful diagnostician.
Dr. Chen (Jennifer) is an excellent and I have made tremendous health improvement following her care and recommendations.
doctor is fantastic
Very smart & answered my questions thoroughly! Thank you!
Everyone I dealt with for the appointment were very nice and very helpful.
I love coming to see Dr Chen. she is a great clinician, friendly and always listens to my concerns and issues
Dr. Jennifer Chen was outstanding. She patiently listened to my concerns, showed sincere empathy, and was very knowledgable. I truly appreciated her skill and kindness. I feel like I am now in a much better position to manage my skin problems.
Dr. Chen is very caring and extremely thorough and an excellent Doctor
Dr. Chen is always so professional, caring, and thorough.
wonderful caring Doctor, very encouraging, knowledgable and empathic to her patients needs
Dr Chen really listen to what my symptoms are and explains clearly of what I should do an also include me in the decision made for my care I am soured she supper busy but she never made me feel like she rush thru my appointment which I greatly appreciated
Dr. Chen is such a great doctor. I have total confidence in her.
Dr. Chen is a fantastic doctor. She is compassionate and professional. She explains everything really well and makes you as a patient feel heard and valued.
Dr. Chen was fantastic. Personable, professional, and thorough (as well as very fast, not easy to combine with those other characteristics).
Dr. Chen is an excellent dermatologist! I always feel she is taking great care with my skin care. Very warm with excellent bedside manners!
Dr. Chen is compassionate who was a gently personality, a breath of fresh air in the field of medicine.
Very compassionate, understanding, competence and commitment to my health and well being.
Great experience and great staff.
Dr. Chen is so thorough, knowledgeable, and helpful. She really goes the extra mile for her patients.
Dr Paul is outstanding.
Excellent experience with annual check for skin issues.
very good doctor
Very thorough.
Medically proficient and friendly
Dr Chen always make me feel at ease and given me all her attention and never rush me
Care provider took time to explain my treatment and also allowed me time to rest after treatment also checking up on me making sure I was OK.
dr Chen is fantastic, friendly, professional
Excellent care! Super nice doctor.
Dr. Chen is outstanding!!!!
Dr. Chen is very professional and caring. I felt very comfortable with her ability to treat my condition.
we traveled from Colorado to specifically visit We came from Colorado to visit Dr. Chen. In her online bio she expressed interest in my particular problem. Dr Chen was amazing! she assessed my condition and mapped out and thoroughly described a detailed, comprehensive treatment plan. I feel like I have hope for the first time in 3 years!
i felt that she did not let me speak, or she didn't let me finish my sentences. I understand she's the "expert" in this field but she is not in my body. she's not the one with this condition 25+yrs of her life. I did not feel respected and I don't want to see her again. I spent $35 for my copay to hear things I already know and was disrespected. I really walked away unhappy.
I love Dr. Chen. She's never made me feel rush & talk to me as a family member - she make sure I understood all instructions & always reply to my emails quickly via MyHealth.
Dr. Chen always makes me feel comfortable during visit and I never feel she is rushed. It is nice that she is able to have someone taking notes so she can actually converse with me and not the computer.
Dr Chen was more thorough than other dermatologists I have seen at Stanford. I appreciated her attention to my scalp and feet, including checking between my toes and the soles of my feet.
Dr. Jennifer Chen has helped me tremendously. I feel she has provided the best care possible.
Dr. was very nice with a gentle demeanor. I will definitely plan to see her again.
My son has been quite worried about hair loss. He had done extensive research on options prior to visit. Dr. Chen was great. We have a lot of confidence in her & her advice.
Very pleased with my care from Dr. Chen. She has great expertise and is very kind and compassionate.
Very thorough and efficient
Excellent visit. Dr. Chen combines medical and surgical expertise with compassion and kindness.
she is caring, knowledgeable and practical.
Dr. Chen goes over and above to explain, seek alternatives for insurance coverage and meet all of my needs during the appointment!
Dr Chen is very caring, and takes time to let you know what is concerning & what is not.
Dr. Chen has always been excellent. I would not travel from San Jose all the way up to Redwood City if I didn't appreciate her thoroughness and kindness!
Dr Chen is very courteous, friendly, and professional. She is able to explain her recommendations and any follow up directions clearly and concisely. I feel that I am in very capable hands with Dr Chen.
Dr. Chen has excellent empathy: personally checks all skin conditions I worry about.
the doctor was amazingI trust her completely she explained everything and took time to examine all my concernshe is an excellent doctor
very professional. explained things clearly. very easy to talk to.
Dr. Chen spoke a tad fast
this doctor is not very interested in me. She doesn't listen well and speaks rapidly and definitively. She was very late and spoke rapidly.
Dr. Chen is fabulous. I have no concerns with her at all.
Medically competent and compassionate.
Everyone was very helpful.
Dr. Chen spent a bunch of time with me. And her student MD also spent ample time in the room. Tons of questions and exploring possible options.
Dr. Chen is very nice and care for me. She is very professional and treat my symptom. I feel better now.
very caring doctor
Doctor Chen is very nice. She concern the care for my question and worries.
Excellent care by all professionals and staff. Everyone knowledgeable, friendly, patient and extremely nice. I feel completely safe being cared for by Dr. Mohan Viswanatan and his entire staff.
This is the 4th time I've seen Dr. Jennifer Chen and I've been extremely thankful for her at every level. This time she had a last year resident, Dr. Heinike, who also showed the same level of care. I was confident with my treatment with both of them.
Dr Chen is great.
Dr. Chen is professional and thorough. I appreciated that she partnered with me when making decisions about my care.
dr. jennifer chen was great all around.
excellent care
Fabulously friendly and professional doctor. I was extremely impressed by her care, listening, and articulation.
Dr. Jennifer Chen and her staff went out of their way to make an appointment for me so I won't missed any work or loss my job! I am very greatful!
Dr. Chen is very thorough with my skin checks and it's greatly appreciated!
Dr. Chen was excellent on all counts.
Very thorough, warm, cared about me as a person, explained things clearly
I am so very pleased with my care!
Very good caring doctor.
Dr. Chen is knowledgeable & shows concern for my medical issues. Always letting me know that she & her group our avail. to assist.
Dr. Chen is an Icon for other doctors to look up to. Professional Courteous Kind knowledgable The list goes on. Keep up the great work, it really makes a difference for the patients.
Wonderful attention from Dr Jennifer Chen.
Dr. Jennifer Chen is very informative, caring and considerate. She also is extremely knowledgeable and treats her coworkers with respect as she explains everything.
very good
Excellent, professional, knowledgeable
Dr. Chen is outstanding as a physician and as a warm and caring person.
Dr. Chen is outstanding
I have been seeing Stanford MDs for many years for derm problems. Dr. Chen has so far provided the best care I have received.
For my part all very good. Thanks.
I think I would need more than one visit in order to rate items 9 and 10 higher. I think that confidence is something that is built over time and experience. And a recommendation is also something that needs to be built on more history than a single visit.
A stellar experience from start to finish.
This was my 4th visit to a dermatologist but the first at Stanford and the best and most thorough. I feel more in control of my skin issues now than ever before with a actual treatment plan and self care information I was never given before.
Dr. Chen is the best derm I've ever met.
always a pleasure to see Dr. Jennifer Chen. thank you
Dr. Chen is knowledgeable, caring. Provides excellent care at every appointment.
Dr. Chen is an outstanding physician and I trust her completely.
Provider was articulate, efficient, and professional.
The doctor has always been a great asset along with the patience of the staff. It's always a pleasure working with the clinic.
Dr. Jennifer Chen was excellent. I'm 68 and have seen many dermatologists let alone doctors in my life and she embodies everything I wish all doctors would exhibit. I've already recommended her to my friend.
Even though I arrived late, the care provider still spent plenty of time with me. I loved the way she explained all options and let me choose.
My care provider, Dr. Chen, was excellent in all the above respects. I left the visit feeling well taken care of and was treated very kindly while being informed.
Excellent; the best.
Compassionate, Gentle, kind, explanation was clear and reassuring.
Dr Chen was superb. Ten out of ten!
good experience
Jennifer Chen was exceptionally good. I would always return to her when possible.
Dr. Chen is always very courteous, friendly, and professional. She takes the time, even with a busy schedule, to answer my questions and explain any concerns. I would and have referred others to her.
Excellent experience - Dr. Chen was knowledgeable, clear about my condition & concerns - couldn't have been better.
First visit with Dr. Chen. She was professional, confident and caring. I learned more about my issue in this one visit than in years with prior physician. I have already recommended her.
Dr. Chen is the best. Feels more like someone I've known for a while and can be open with beyond dermatologic issues. AND she is up to date with her knowldege and even drugs in the pipeline. I have been to several derm folks over the years and she is easily the best. I have and will recommend her to anyone I know in need of a consult.
Doctor is very professional and caring. Highly recommend.
Dr Chen was amazing in finding a little mole with melanoma. There were other areas which drew more suspicion but she found the bad one. The surgeon I saw subsequently expressed his admiration for her ability to identify melanoma in this case.
Love love love Dr Chen
Excellent experience. Thoughtful, considerate staff and doctor. Dr. Chen was a concerned, knowledgeable professional who I will certainly continue to use, and will recommend.
I was seen by both Dr Chen and Dr. Bernard (unsure of correct spelling). Both were excellent. Not rushed. Very through.
She is well rounded. She's a great Doctor.
Dr. Chen was extremely personable and informative.
I am a person that is afraid of needles, and Dr Chen explained what she was going to do every step of the way. She made me feel very comfortable and at ease. Definition of C I CARE.
Dr. Chen is helping me deal with the results of many years of sun exposure. Her style is exemplary. Her clinical expertise is far beyond her years. Stanford is lucky to have her.
Very good doctor.
My total experience with Dr. Chen and her staff was outstanding in all aspects.
Very positive experience.
Although Dr. Chen is a newer dermatologist, I have every confidence that switching to her from my former derm doctor was a good decision.
Dr. Chen was very considerate and attentive. I contacted her directly through email trying to see if I can get an earlier appointment with her and she asked her nurse to help schedule it the earliest possible. She paid a lot of attention to details when explaining to me the skin decease I have and treatment options as well as pros and cons analysis of the options. He listened carefully to me about the history and treatment I am interested in. He was open to try new treatment with me. Great experience working with her.
Dr Chen is passionate about the work she does and takes the time to listen. She is reassuring without being dismissive and is definitely empathetic. I am lucky to have found her.
My visit was very very positive & I thank all of you.
Both Dr.'s Chen & Crispin were nothing short of EXCELLENT. They were outstanding and professional.
though I appreciate how much thought she showed for my thoughts/feelings, I almost wish she hadn't given me as much choice in deciding what to do and had insisted more on what she thought was best
I was very impress with this Dr. Put me at easy right away and did not RUSH me.
Well beyond my expectations. I actually left another provider in favor of Stanford Dermatology Care. I recommend Stanford Clinics and Hospital to anyone that might ask. Stanford is 150 miles, one way, from my home, and well worth the time, in my opinion.
Some of the issues that needed to be discussed were rather awkward. I was impressed by her tact, as well as her promptness in personally giving me feedback on the test results.
Dr Chen is very thorough and extremely friendly. She doesn't rely on just the residents comments, but performs a thorough skin check herself.
Dr. Jennifer Chen was wonderful. She was extremely attentive to what I had to say and gave me all the time to explain myself. Afterwards, she explained back to me what I needed to know to understand my condition. I wish she was my primary care doctor as she is exactly what I wish for in a doctor. She was excellent!
Dr. Chen was very professional, courteous, and friendly. She truly showed an interest in my health and explained the treatment in clear and concise language. I would definitely recommend her to family and friends.
Dr Chen was professional but also caring and completely engaged in our conversation
Both, the resident and attending were great. In fact my husband came for his exam too on same day with same doctor . He was a member of Kaiser for many years and he commented he never had such detailed skin check before.
I have a minor issue that is recurring and the provider provided basic information, I had already tried. she did not address the issue again. this is a new issue for me but i am very well versed in otc treatments because of my history. (althele with athletes foot)
Dr. Jennifer Chen very caring, careful when doing surgical procedure - explains everything in detail.
Dr. Chen was caring, kind, knowledgeable and overall fantastic!
I like Dr. Chen a lot but on principle don't rate anyone a 10.
Very respectful & patient to answer all my questions!
She was very informative and explained everything very well.
Dr. listened to my concerns carefully and prescribed a cream for plan instead of any more incisions to the area.
Provider dismissed my concerns about hot & humid weather affecting my condition & treatment. Ointment never works for me, and impractical to use it and avoid soap to maintain skin cleanliness -
I always had good experiences with Dr. Chen at all my appointments.
I was completely impressed by all the staff I interacted with.
Dr. Chen is fantastic! She is brilliant.

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