Biography


Dr. Kwong practices internal medicine at Stanford Medicine Partners Pleasanton. She graduated from the Ohio State University College of Medicine and completed her residency in Internal Medicine at Loma Linda University Medical Center. Dr. Kwong also completed a fellowship in Pulmonary and Critical Care Medicine at University of California, Irvine. Dr. Kwong joined Bay Valley Medical Group in 2001. In her spare time, she enjoys music, photography and spending time with her husband and two daughters.

Professional Summary


Education & Certifications
  • Medical Education: The Ohio State University College of Medicine (1990) OH
  • Board Certification: American Board of Internal Medicine, Internal Medicine (2020)
  • Fellowship: University of California Irvine (1996) CA
  • Residency: Loma Linda University - School of Medicine (1993) CA
  • Internship: Loma Linda University - School of Medicine (1991) CA

Practice Locations


Stanford Medicine Partners Pleasanton Pleasanton, CA
Pleasanton, CA

5568 Gibraltar Drive

Pleasanton , CA 94588

(925) 534-6500

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(450 Ratings)

Overall Rating
4.8/5

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4.9/5
Friendliness
Friendliness/courtesy of the care provider
4.8/5
Explanations
Explanations the care provider gave you about your problem or condition
4.8/5
Listens
Concern the care provider showed for your questions or worries
4.8/5
Care provider's efforts to include you in decisions about your care
Care provider's efforts to include you in decisions about your treatment
4.8/5
Recommended to others
Likelihood of your recommending this care provider to others
0.0/5
Wait times
Wait time at clinic (from arriving to leaving)

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

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Patient Reviews

(600 reviews)

Amazing doctor, I'll be sad when she eventually retires
Very personable and concerned. Liked her a lot
Dr. Kwong is very thoughtful, kind and a good listener. She answers my questions and is very thorough. She is great.
Excellent communicator.
Professional and friendly
She was very helpful and very professional
Awesome doctor
Both Lisa and Dr. Kwong went out of their way to get both my husband and myself on the schedule. We are in CA after moving to Maine last year. And have been waiting 9 months to get into a primary care doctor as a new patient. We've been told it could take up to two years before we actually get in to see a doctor.
None. She did an excellent job.
Lousy at patient diallogie. Should not be at Stanford Health. Worst doctor ever.
ALWAYS Very Good!
See previous answer - She knows how to talk to people and gives helpful information
excellent people skills!
Dr Kwong is always very personable yet professional. She takes her time answering my questions. I’m always confident with her opinions and guidance.
My first impression was very positive and I appreciated that she read my last blood test results and explained any tests of concern.
Dr Donna Kwong is an exceptional doctor
She is very attentive. It is pleasure to talk to her.
Doctor was very kind. Actively listened and provided suggestions
She’s very friendly and patient.
Amazing care and commitment to improved health for her patients
Dr. Kwong is very nice, personable and thorough. I appreciate having her as a Primary Care Physician.
Dr. Kwong and her assistant Lisa show the utmost care and compassion for me as a patient the effective listening leads to open communication and makes a difference in the quality of care I receive.
I’ve been seeing Dr. Kwong for years and she continues to carefully listen to my issues and show genuine concern. Would be great if there were more doctors with her kind demeanor.
Thank you for your time in going through my medical history and answering all my questions.
Great Dr. Very thorough.
Dr Kwong has always been a personable doctor, caring about me and my well being.
Dr. Kwong was thorough in prescribing medications I would need in my upcoming trip to the Amazon.
Such a personable and caring doctor. Also, very knowledgeable.
Dr. Kwong is substituting for Dr. Louie. He is top-notch and she is close.,
Easy to communicate with
She is very thorough - very happy w her
She is a great doctor, caring and sympathetic.
She is the best!!
Dr Kwong is an excellent doctor. She is kind, understanding, wonderful “bedside manor†. Dr Kwong genuinely listens, wants to help and makes health suggestions when discussing my health. Dr Kwong is an asset to Stanford Health
Dr Kwong took the appointment in place of my regular physician (Dr Anthony Koh). She was very helpful and informative. Thank you.
Dr. Kwong and her assistant are very polite and professional. They have taken well caring of my health.
Dr. Kwong seems to be genuinely concerned about her patient's wellbeing.
She is awesome as usual. And her assistant, Lisa, is equally awesome.
Dr Kwong is always wonderful which is why I have stuck with her all these years. She is a caring and knowledgeable doctor. She spends the time to listen and explain. I have full trust in her care!
The ddoctor listened to my concerns very patiently.
Dr. Was very informative. . She was knowledgeable and very eager to share info .
I really enjoyed my appointment even though I was very nervous when I got there.
I’ve had Dr Kwong for years.
Dr.Kwong was so patient and explained everything very clearly. She is a wonderful doctor!
Great customer service
I was totally impressed with my new Dr today
Very patient explain clearly
Dr.Kwong is so knowledgeable thoughtful and caring
She is awesome
Nurse Lisa is always so friendly. Makes me feel like we are old friends.
Dr Kwong is extremely patient and knowledgeable! She is the best!
Dr. Kwong was nice and professional. She took the first steps to try to figure out what is going on with my symptoms.
Dr. Kwong remains an excellent doctor. Answers all my concerns, when she can.
She has always been respectful, caring and genuinely cares about my well being.
Just show the patient that you care and you want to help them
Donna has been my Primary Dictor for Many years now and i appreciate the great care she has provided me
I appreciate her approach, her demeanor and her willingness to discuss the case without feeling rushed.
Very accommodating in providing for an in person appointment on the day I called
She seems straightforward and direct. That is a compliment. I did not feel rushed.
Very pleased
Dr. Kwong is wonderful and caring. I have had her as my primary care physician for a few years now and even though I live in Vacaville now, I continue to drive to Pleasanton to see her. The only issue I have is that it is very hard to get in to see her sooner than later for a physical exam. I wish she were more available for those, but I understand it is not her fault.
She has been a great health team partner for my wife.
Great doc.
All of my interactions with medical staff have been very satisfactory.
Dr Kwong is the best doctor that I've ever had, easy to talk to, she listens, and the appointments are both personal and efficient.
She gives wonderful information in her explanations and well she answers questions.
Experienced, knowledgeable and professional.
She is great. Kind, patient, knowledgeable
Dr. Kwong is the perfect doctor. I trust her immensely.
Appreciate her tasking care of me and my health
I've been seeing Dr Kwong for some time now and like her as my doctor. I also like her assistant Lisa. Both are responsive to my health needs.
Dr. Kwong is a kind caring Doctor Who takes her time to listen to the patient and provide great care
Dr. Kwong is a very nice and informative doctor.
One excellent doctor, with a very pleasant disposition
Answer to questions I had about very basic health issues was “I am not allowed to talk about that. I can only discuss preventative careâ€
Dr Kwong is very patient and thorough
Dr Kwong is an excellent doctor.who clearly explains all options of treatment..
Very nice doctor.
Unprofessional, lack of patience, did not address all patient’s problems
Supportive, clear and thorough help!
She is a wonderful primary physician. I am very happy that I found her and I feel confident with her moving forward. Thank you.
Dr. Kwong has been a thorough and compassionate doctor for me for many years!
Dr Kwong is always attentive and caring
She’s a great doctor
It was a good visit.
Dr. Kwong is amazing - a great listener, compassionate, thorough. She demonstrates all the qualities desperately needed in someone we're trusting with something as vulnerable as our health as we get older.
Dr Kwong is excellent at follow up. This call was to about next steps after blood work.
Dr. Kwong and her assistant Lisa are fabulous.
Lovely and professional staff
Dr. Kwong is very helpful and takes her time to discuss test(s)and treatment plans.
Dr Kwong and her assistant, Lisa, have been my care providers for years now. They always are excellent.
Doctor Kwong is very nice and always listen to our needs
I have no comments, Donna Kwong is a good and understanding doctor.
Dr Kwong is extremely pleasant. She made me feel comfortable and gave me the information I needed. She wasn’t rushed and I feel that all of my questions were answered. Thank you!
Dr Kwong and her assistant Lisa are amazing. Make you relaxed and feel like family…like they are really interested in you and your overall well being. I’m couldn’t be more satisfied with my visit yesterday.
The staff and doctor was very helpful. The office it’s very clean and neat.
Very good at explaining the situation. Patient with questions and up-front with the answers.
She is a very good physician and very intelligent!!
Donna Kwong is a good person and doctor.
Very nice doctor and assistant.
She was very personable and friendly.
Dr Kwong is very knowledgeable
Dr. Kwong is thorough and thoughtful in her evaluation at my annual physical.
I was late, due to going to the old office. They accommodated me, even though, there was a scheduled meeting. Dr Kwong is the best, listens and is still one of the reasons I drive an hour to see her although I moved. Lisa is also amazing. I appreciate her and her making sure this all worked out today.
She is awesome! Kind and genuinely caring about my situation. She was quick to figure out what was going on and making a plan with me.
Dr Kwong was very supportive and helpful in addressing my medical issue. She was patient and kind.
Dr. Donna Kwong is ALWAYS SO THOROUGH! I really love how she takes her time to explore more than just one thing. I always in the best hands when I see her. Thank you!
She's a wonderful doctor.
Dr. Kwong is wonderful. She is a good listener, knowledgeable and is caring.
Excellent as always
I love Dr. Kwong but it is impossible to get an appt and the wait is ridiculous.
She is the best, very helpful and know what i need
Very informed and ready to talk to
Excellent
Thoughtful, thorough and good communicator.
Dr. Donna kwong is a wonderful and very experienced doctor. Also her assistant was as knowledgeable and caring.
Great provider! Always takes her time and answers all of my questions thoroughly. All of my issues are always addressed. Thank you!
Everyone was kind and helpful
wait too long
Dr. Donna Kwong is so understanding and makes me feel comfortable. She is one of my best Doctors.
Well first off neither Dr.Kwong or her assistant listen to what I am saying, they just keep talking. Dr.Kwong twists what I am trying to communicate, like I'm out for something. My big issue with the Doctor is it takes her forever to get my paperwork done. I had an appt on a Friday and she did not get my note done til the next Monday, 10 days later. The stress she causes me is to much. I have real issues to deal with and that's not happening. I would rather be at work than home being and stressed out.
Knowledgeable and personable
My doctor is the bestâ ¤ï¸ â ¤ï¸
Dr. Kwong is amazing!!
Thank you for seeing me.
Dr. Kwong was very assuring and helpful in my visit.
Dr Kwong is one of the best doctors out there
Dr. Kwong is very approachable, listens and is easy to talk to. She takes her time and I never feel rushed.
Everything was excellent.
Great experience that started with Lisa helping me get checked in. She was very patient and kind
Doctor was very engaged and cared about how I was doing. Nurse was great and folks working the front where friendly, upbeat and very efficient.
Dr. Kwong has been my doctor for many years, and I couldn't be more happy with her services.
She is the best!
The best Pcp.
Dr. Kwong is a nice personable doctor, and explained to me what the symptoms will remain once I recover. She also prescribed the proper medication to reduce my coughing symptoms.
Dr Kwong and her assistant are great. Kind warm and they work well together
She saw me when I was uncomfortable with a bladder infection. She answeted all my questions. I like Dr Kwong
I had waited over an hour for my appointment.
a wonderful physician who is informed, knowledgeable, empathic, and an excellent communicator.
I really appreciate the excellent care from Dr. Kwong and great customer services from everyone on your team - thank you!
Dr. Kwon is very thorough and compassionate. She thought to check whether the pharmacy had somehow given me the wrong dosage of a medication which might have been causing my fatigue. That was a really creative and smart suggestion.
The video call was informative and concise, but did not feel rushed. Dr. Kwong answered my questions about risks/side effects, etc of this new medication. I always feel well cared for by Dr. Kwong.
Dr. Kwong is exceptional! Have been seeing her for years.
Doctor Kwong is great to deal with. She has definitely improved my health from the first day I starting seeing her
Overall excellent
Dr. Kwong listened. We discussed my concerns and worked out a solution. This works well for both parties.
An awesome doctor! Dr Kwong cares a lot about her patients and makes it easy for you to understand when explaining about your health and treatments. She takes the time to answer my question and is cordial. She has a courteous staff as well.
Excellent doctor, thorough appointment. Thank you!
Dr Kwong has always been really good at explaining my medical needs and is truly a blessing for me as my primary care doctor.
Dr. Kwong was thorough with her explanations. She gave me an opportunity to ask questions and I did not feel rushed. I was very happy with my visit.
Dr Kwong is an excellent physician.
Donna Kwong is an excellent doctor! She is very thorough and always answers all of my concerns. Thank you!
She did provide the answers that I was requesting.
She made a personal connection first, then we had a thorough, non-judgmental appointment and she got me what I needed.
She was very helpful and answered all the questions that I had.
Dr Kwong really listens. She answers questions I have willingly and provides useful co text.
I was late for my call by 10 minutes due to a work situation. I still connected and was online for a few minutes. Dr. Kwong was kind enough to notice I was online and took my video call. I really appreciated that as I am sure she has a busy schedule.
Dr. Kwong is the best!
Dr. Kwong is knowledgeable and easy to speak with. Very impressive!
Keep up the great work. Dr. Kwong is a wonderful doctor, She is real, kind, honest and knowledgeable. She has made going to a doctor a lot easier for me because of those qualities and many more. Thank you.
My first time seeing her. She was easy to talk to, listened and asked questions. She was light heartedAnd kind. She did something about my symptoms. I’ll probably change my primary to her.
Good visit. Made a path forward and plans for annual physical.
Really like Donna as my primary. I only wish she wasn't in such high demand so I could get in earlier.
Value her demeanor and professionalism. Always has good advice. Listens carefully and explains clearly.
Dr. Kwong and Lisa are great
She spent a lot of time with me as I had several issues
very efficient and friendly
She is truly the best!
Very good first impression - had not met Dr. Kwong previously to our video visit - she's a good listener.
Dr Kwong has been my primary care provided for many years. See no reason to change.
Efficient, nice visit
I have seen Dr. Kwong on 2 occasions where my primary care physician was not available. One in person and this one on video. In both instances I felt heard and valued! I also feel that she understood my needs as well!
She’s an amazing Doctor!!!
Treated extremely well by Lisa and Dr. Kwong
Excellent care
The office, lab, and Dr Kwong are always very welcoming and professional
Love how helpful and empathetic she was. I have never had a complaint about Dr. Kwong. Super easy to talk to.
excellent visit
Dr. Kwong and Lisa are always very caring and professional.
Dr. Kwong is a very kind, caring person.
She is very thorough and explain things very clearly
She was very personable and truthful. I felt very comfortable talking to her
Dr Donna Kwong is a very pleasant & caring individual. She is patient when you are speaking & very attentive to what you are saying. Dr Donna Kwong is very professional & knowledgeable in her field. And she takes the time to address the patient’s concerns.
Friendly and helpful
Very caring, understood my concerns, made helpful suggestions.
Very pleasant and professional doctor
Professional with an excellent bedside manner. Listens and hears you and cares.
Very responsive, facility is nice and spacious. Dr is very considerate and care about patients.
Love Dr Kwong. She is so kind and truly cares!
She listens and spends time talking to her patients. I highly recommend her.
She is rude and impatient. Finding a new pcp.
Dr. Kwong is caring and very knowledgeable.
I love Dr. Kwong, she truly cares & is a wonderful Doctor.
Dr. Kwong is amazing
Dr Kwo n g was very personable and I appreciated the approval of my referrals.
Always has the patient’s interest a top priority. Listens and encourages dialog.
She listened and gave clear answers.
I love that I never feel rushed with Dr. Kwong. The office staff is kind and professional.
Dr Kwong is always great! She is thorough, gives thoughful advise and guidance, and is a good listener
Dr Kwong and Lisa have always been a great resource and continue to be rock stars with their quality of care.
Love dr Kwong!
Dr, Kwong is very professional and care about my health condition. I thank Dr. Kwong for her service.
Very caring and excellent bed manner
Thank you Dr Kwong
Doctor Kwong always asks the right questions to insure I am in good health and have no issues
My Doctor Donna Kwong is amazing .
She was attentive and listens well.
Super awesome!
It was very efficient and super clean
Dr. Kwong is pleasant, personable, knowledgeable, and professional. I truly feel like she has addressed all my issues to my satisfaction when our visit is over.
I like Donna Kwong as my doctor. When I send a message through myhealth i would like to see the response time a little quicker.
Love my doctor. I am impressed with the whole organization.
DR Kwong is very good.
Dr. Kwong listened to me, was very pleasant, and took away my normal fear of doctor appointments. So lucky to have found her!
She listened to my concerns and we worked on a solution together
Excellent Provider
Good
I really appreciate the professionalism, kindness and personal engagement of everyone here. It's truly as good as you can get. Thank you!
Love Donna. She is always kind even when things are going wrong
Very very happy with the care I receive.
Dr.Kwong and staff are great.
Donna Kwong is a caring doctor.
Great Doctor
glad we have new personnel at the front desk. they are much more personable.
Love Dr Kwong and Lisa Smith.
I had best services, I enjoyed the visits
Dr Kwong is the best primary doctor.
Dr. Kwong is the best.
Dr. Kwong is warm and caring.
Donna Kwong has been my doctor for a few years now. She is always pleasant and greets me with a smile. She is very helpful and answers my questions that I have. She takes time with me, listens to me and gives informative information about whatever my concern is. I think she’s a great Doctor and I hope all the Doctors at Stanford are as good as she is.
Office was able to accommodate my request for an un person visit same day.
Dr. Kwong is very attentive, personable and knows her medicine.
Very carring and. concerned about your health
She is a caring and thoughtful provider
I was a patient of Pat Espicha for years and was skeptical and hesitant to work with Dr. Kwong, but Dr. Kwong is great. Her bedside manner and knowledge is commendable.
Awesome doctor! Dr Kwong is cordial and a caring physician!
She was able to provide good answers and recomendations.
Dr Kwong provides the excellent care for my current medical issue, and I am very thankful to her.
She is very professional in asking medical questions and told me of followup check items. Thank you for her cares.
I was very pleased and reassured with the phone call from her assistant to help me complete pre-visit information and log into video call.
I have already recommended Dr Kwong to friends and family members
She is a very caring and professional doctor. She is outstanding in her care of her patients.
Dr. Kwong is a wonderful and caring doctor.
I’m satisfied with the visit
She is professional, listens to my concerns and provides helpful remedies.
well prepared given this was my initial visit
Dr Kwong and her nurse Lisa are amazing. Very helpful and personable. Going to miss them as I move out of state soon.
Dr Kwong is always very helpful and caring.
She is an excellent doctor.
She was thorough and got me the meds I needed to feel better.
Dr. Kwong is always available to answer questions.
Thank you for your time to explain my lab results and provide options. The video cost worked out well.
I trust Dr Donna Kwong,
Dr. Kwong was wonderful as always.
I love Dr. Kwong and Lisa!
She is so personable. I really liked her. This was a get acquainted interview. She is now my new doctor. She was thorough reading my history and asking questions. I am totally impressed and so happy to be her patient now.
Dr. Kwong is wonderful!
I always appreciate how Dr. Kwong takes the time to listen and takes a genuine interest in my well-being.
Dr. Kwong is awesome! She motivates her patients to be proactive with their health. Gives you confidence about your overall health. Very satisfied with Dr Kwong as my primary care physician.
Dr Kwong is a great doctor. I feel very lucky to have her as my primary physician.
Dr. Kwong is fantastic, I always feel comfortable as she is very focused on the patient and not just trying to get through another appointment.
Dr. Kwong Dr. Kwong is the best I have ever had. She is honest and down to earth in speaking to me. She is honorable and has a great sense of humor. I trust her completely.
Yes, this Dr is very knowledgeable, patient & kind
Very caring with patients
Dr. Kwong is an excellent doctor and person. She comes across as a friend and is genuinely interested in not only what has brought me to the office but in me as an individual and also my family life. She also shares her personal experiences and that has created a trust in her, unlike the elitist non-communicative doctors I have run across when dealing with my Father's care. I am very appreciative of the care and concern that Dr. Kwong provides and she is a very personable person. Thank you
Dr Kwong is very professional yet has a pleasant personality, truly cares about me, and listens well. She a hidden gem.
Very friendly and helpful.
Dr. Kwong is very kind and caring..
She’s awesome. I feel like she really listens to what I say.
Very personable, asked a lot of questions and she answered all of my questions.
Just was not explainedexactly how to see results if tests ordered by The doctor
Very personable, polite, and gave in depth explanations on various blood tests, info on glucose/ diabetes etc. She is compassionate, even keeled, and showed genuine interest in me.
She is knowledgeable and always helpful. I'm glad to have her as my primary care doctor.
She does not rush your appointment and listen!
Dr. Kwong is a caring and compassionate doctor.
Donna Kwong is an excellent doctor
Thanks, she did her best... much appreciated.
Dr. Kwong is the type of doctor everyone wants. She is a kind caring individual, a good lisner, she always has a plan to deal with my problem's and will refer me to other doctors as needed. I feel secure that she is involved in my health care events. I've told my friends and family if they need a wonderful, knowledgeable doctor to contact her.
She is phenomenal
She is a very nice person
Thank you for listening :)
Already recommended my wife, who is now a patient
I think she is wonderful
She is new to my care. But she was very warm and welcoming. I felt very comfortable with her!
excellent visit
One of the best doctor experiences I have ever had!! I felt respected, listened and cared for! I hope to make her my PCP! Thank you, Dr. Kwong!
Still so very grateful she is my primary care doctor and listens and explains so well.
Thank You !
Dr. Kwong is an excellent primary care physician.
Dr. Kwong is a very caring physician.
Dr Kwong was extremely kind and attentive. She carefully examined me and addressed my concerns related to my fall. She took the time to answer all my questions.
Dr. Kwong was very attentive to my questions. She showed concern and was very helpful in referring me to the correct specialists. Dr. Kwong approach makes me trust her. I feel so fortunate to have her as my doctor.
Excellent and caring physician.
Her ability to diagnose a medical issue is unparalleled in my experience. I am extremely grateful to have her as my primary provider and I have referred her to both family and friends.
I feel fortunate to have Dr. Kwong as my primary physician. She gives me confidence that my health related issues are addressed and she takes the time to focus 100% on the patient.
She is a good “primary care†doctor. She makes lots of referrals to specialists.
Thanks!
Very kind and supportive
Dr. Kwong is professional, patient, and kind. She is very helpful to come up with management options for my health issue. I really appreciate.
I have recommended Dr Kwong in the past and will continue to do so
Dr. Donna Kwong is excellent!
Dr. Kwong is very good, down to earth, good bedside manner
Dr. Kwong was very professional and efficient. She listened to my concerns and gave the necessary recommendations. She sent the prescription order directly to my pharmacy immediately so I can pick it up on my way home from the clinic.
I was very pleased with the care shown by my physician as well as the amount of time she spent with me. She was concerned and asked a lot of questions, and encouraged me to bring up issues that concerned me.
Dr. Kwong is amazing. There was an appointment available the day before this visit with another provider, but I waited to be able to see her. She always listens and is so very thorough. She was able to make me feel better about what was going on with me, and prescribed me medicine to help. I appreciate her always been an excellent provider. Thank you so much! God bless.
Dr Kwong is the best! Always friendly, informative, and just a great physician
I was very pleased.
Dr. Kwong is a top-notch physician and primary care provider. I always have the feeling that I am her number one priority no matter how busy she is.
Doctor listened well and asked good questions.
I have been seeing Dr. Kwong for about 15 years. She is the utmost professional while showing both concern and empathy.
It was my first time seeing this doctor in over a decade. She was fantastic!
Dr. Kwong is always very concerned and caring.
Dr. Kwong listens well and communicates excellently.
Professional & appropriate.
Dr. Kwong is great!
Dr. Kwong was noticeably more vivacious than previous visits -
Always recommend
we love Donna Kwong!
Dr. Kwong is amazing. She is always thorough, explains everything so that I understand it, and I have already recommended her to many friends and neighbors.
First time with this provider after 15+ years with Pat Espicha. I was 100% satisfied with Dr. Kwong
good
kind personal rapport
Dr. Kwong is fabulous and quite knowledgeable. She listens intently, and I think she records most of the items for future reference.
Dr Kwong is the best.
I have been seeing this Doctor for my years. She is my primary care provider
Dr. Kwong is professional &, listening and very knowledgeable and caring. She is very friendly too.
Dr. Kwong always is pleasant and has a caring nature. She listens and shares appropriately. I always enjoy meeting with her. She spends the time to discuss health issues and offer solutions while including me in the process.
Dr. Kwong is just a wonderful person and listens very well.
Care provider was professional and met my needs.
I have been with Dr Kwong for approximately 20 years and she has always been excellent. That is why I commute from Manteca to stay with her.
Thanks Dr. Kwong - whatever the reason for my visits - Dr. Kwong is professional, does a great job, and makes the visit comfortable.
Dr Kwong is responsive and thorough in her evaluations and in discussion with me.
Dr. Kwong did not rush the appointment. She took her time to listen and work with me.
My doctor also talks too much and don't interrupt her. I would like her to listen to me more.
No problems at all
Listens and doesn't "assume" anything. Always takes as much time as required to address concerns or issues.
Dr. Kwong is terrific in all categories!
Dr. Kwong is a wonderful doctor and always takes the time needed and shows sincere interest in my health.
Dr Kwong is excellent and she asked me numerous questions to determine my health. She is very professional and goes out of her way to make sure that I am taken care of. Her staff called me to come in for my annual physical which I had forgot. Every year when I review my plan options I make sure that Dr Kwong is included in the plan.
Dr. Kwong is very professional and nice. She goes through my health condition in detail and answers my questions in detail. Dr. Kwong has provided her professional suggestion to improve my health. I greatly appreciate the care provided by Dr. Kwong.
Dr. Kwong has been my doctor for many years and I have always had extreme confidence in her.
Took care of me. Didn't rush me in - and rush me the heck out of there. Just took the necessary time for the physical and beyond.
Dr Kwong was very nice . We discussed my concerns about my health and she gave me some guidance that I thought was helpful . For the issue that I am having with my foot , she has referred me to another doctor .
The nurse and Doctor ask all the right question and showed concern for what I was being seen for.
good experience
Dr. Kwong takes time to listen and showed genuine concern to my concerns.
It was the first time, that I had a doctor provide an initial diagnosis and solution. She also pulled in another doctor or NP for their assessment as well which I thought was great because it made me feel like she wanted to make sure she addressed the problem and that I would be healed.
Dr. Kwong has been my doctor for numerous years and she always takes very good care as she did on my recent visit.
good experience
Dr. Kwan is very easy to talk to.
As always, very personable and helpful
Operating a hospital w/ all types of patients and personalities isn't easy and I truly appreciate the amount of empathy and patience needed in order to do so. Patients are panicking, nervous, distraught and at times unruly and every member of the staff was calm and collective. I did my best to be jovial and make light of a serious situation and hopefully they understood that
Excellent Doctor.
My first time with Dr. Kwong. She is excellent. I would welcome any opportunity to schedule with her again.
Dr.kwong is very gentle on performing the exams. very considerate and kind to my mental issues.
Dr. Kwong has a broad knowledge of physiology and physiognomy and keeps up-to-date on advances in health. She clearly understands the restrictions for conducting the wellness exam as a preventative procedure, and asked me to make a future appointment for any new conditions that I wanted to treat.
She is a wonderful doctor, always very caring and concerned with my issues
Very good experience. Used a video visit, which worked well.
Dr Kwong is always friendly, attentive, and concerned . I really like her being my doctor.
Excellent doctor skills, always attentive & informative & caring.
This was my first time seeing Dr. Kwong. She was very attentive and listened, taking all symptoms into consideration.
I am always very happy with the care I receive at this facility . Dr Kwong is so nice and always gives me the best care and advice. I am so happy I selected her to be my PC.
Doctor was over worked and extended. Too many patients.
Dr Kwong is alway pleasant and seems to really care about my health concerns
I've been with this care provider a long time now. She listens well and she knows me and my issues.
I had an excellent experience with Dr Kwong. I like her very much and would recommend her
Dr was sick (coughing) which I think she should had worn a mask to prevent others from getting sick
Provider seemed disinterested
I really like her!
I appreciate that Dr. Kwong provides her medical advising and working with me for improving my health.
The doctor provides total confidence. The total staff has provided excellent service
Doctor Kwong is concered about patients and explains everything well.
Dr. Kwong is a true professional. She is very caring. She is easy to talk to about issues.
Dr Kwong and her assistant are top-notch!!
I felt very lucky to find a care provider as well experienced as doctor Kwong.
Dr. Kwong is absolutely amazing! She is always thorough and I know I am getting the best care when I see her. She always takes her time and explains things in a way that's easy to understand, and always asks do I have any questions. She's the best doctor for this particular field in this office, in my opinion.
Dr. Kwong is excellent dr. She listened to all my questions and answered them in words I could understand. Her follow through on referrals was super.
Very Helpful.
Dr. Kwong is my physician, my husband's physician, my son's and his wife's physician. That says it all, right?
while she is not my designated doctor, I prefer to go to her as she doesn't let things be missed.
Love Dr. Kwong!
Dr.Kwong is amazing.
Satisforty
Dr. Kwong was great. We were on the same page regarding my care.
I've been seeing Dr Kwong for several years now and I am very satisfied with the care she gives. She explains things to me and gives me the time I need to understand my treatments.
I recommended her to my husband and he has an appointment.
she is a new doctor tome and me to her.
Dr. Kwong is professional, patient and polite. She takes care our health concerns. We greatly appreciate.
Dr. Kwong is the best!
Dr. Kwong has always been perfect.
Very helpful. Doctor had read my memo on the issues and had sent me a note to make an appointment so she could help.
Dr. Kwong always answers questions and ,give solutions to problems you may be having. I'm able to understand her recommendations for care and, a better outcome. I feel fortunate to have her as my primary care physician
Dr. Kwong is my primary care physician. Have been seeing her for nearly 15 years
good
Dr Kwong is one of the best PCP I've ever had. I have total confidence in her.
I have been seeing Dr. Kwong for many years and have always been extremely satisfied!
Just waiting to feel completely better
Absolute and total confidence in Dr. Donna Kwong as my care provider.
communication between nursing staff and doctor could have been better in regard to what was needed for my visit
Everything was perfectly done! Thanks to all the health care provider team!
the doctor seemed to be harried perhaps due to the scheduling or just a bad day. not sure. she made me feel like I was taking her time up with my problem and she had more important things to deal with.
She had a cool personality, and communication was short. The health history intake was not thorough. They have no idea that I have family with diabetes, my dad has cardiovascular disease and dimensia
good
I selected Dr. Kwong as my primary 2 years ago and very happy to be cared for by her. I think I made a very good decision.
Dr. Kwong was fantastic. very empathetic. Took her time to listen to me, evaluate me...in fact she said she really appreciated the more urgent care appointments- where she could be helpful. Very relatable. funny. I really liked her. It was my first time with her as a patient. My son had seen her and also really liked her.
Very good fix of my hearing problem
Dr. Kwong was patient in helping me understand what was going on. I didn't feel rushed.
excellent doctor
I'm very happy with Dr. Kwong ,and glad I selected her, to be my primary care physician. She has a very calming presence.
Dr Donna Kwong is a very dedicated, caring, and extremely knowledgeable doctor. She takes the right amount of time and knows in a blink how to treat issues. I'm very satisfied!
Dr.Kwong is amazing
I have already recommended this doctor to everyone. She was incredibly kind and made me feel like any issue I had could be discussed.
Dr. Kwong and I have a great rapport. I know more about healthcare and medicine than most. She is never condescending and so we always have a good discussion about my concerns about my health.
Dr. Kwong is fantastic. I've been a patient for many years. She is friendly & down to earth & never rushes patients. I've recommended her to many friends who have also been very happy.
Dr was very intelligent just not very personable. When appointment was over she said okay we covered alot today and to make another appointment. She left the room and closed door behind her. That was an indication to me that I should remain in room. I was wrong and embarrassed by the situation. I expected to be notified that it was time to leave or be walked out of room. That was the only issue I had. Dr Kwong was very intelligent and took the time to explain medication to be. But I don't know if Ill return based on that experience.
I respected Dr Kwinon's direct approach. I felt I could talk to her and trust her
Very satisfied with my visit.
Dr Kwong is all of the above and more. Recommended her to my son who is a patient and now my daughter has a scheduled an appointed with Dr Kwong.
Dr. Kwong is awesome!
awesome doctor and in fact I refer many patients to her.
I've been seeing Dr. Kwong for about 18 years. Love her!
Have always really liked Dr. Kwong. She doesn't beat around the bush. She is very truthful which I really respect.
Dr. Kwong has been my primary caretaker for years, she is always very thorough, kind and caring.
I appreciate that Dr. Kwong has given her professional opinion and worked to improve my health condition.
Dr. Kwong is polite and very helpful to give her professional view to take care my health.
Tempermental and does not want to listen to my issues. Only wants to leave the room.
Dr. Kwong is excellent and her assistant Lisa always very friendly and caring
Dr Donna Kwong is an excellent doctor, always understanding and gives professional diagnoses, she is very compassionate too.
love everyone that works there
Dr. Kwong & Lisa (PA) very professional, helpful & friendly & caring. Thanks to both!
Dr Kwong is great doctor with great bedside manor. This is why I drive 45 minutes for my visit, she makes it worth my while.
Dr Kwong is very patient & take time to listen to my request & questions whenever I meet her.
Lisa and Dr Kwong are excellent and they are both friendly and very customer friendly. i had to change my health insurance for 2019 and I am paying more in order that I can keep Dr Kwong and Lisa as my primary Doctor. Dr Kwong and Lisa Smith work good as a team. Lisa calls me by my first name and this goes a long way in customer service and Dr Kwong understand my needs and knows that when I come to see her their must be something wrong.
Dr Kwong AND her staff are courteous and professional.
Dr. Kwong is very detail, explained everything in a way that I can understand, gave me some options on how to deal with my problems, very patient. Made me feel that I can tell her any problems I have without any hesitations.
It was a good experience meeting w/my care provider.
Dr. Kwong is great!
Dr. Kwong is very competent & has a great "bedside manner."
very good experience.
Excellent patient care by Dr Kwong and her assistant
Dr Kwong is a wonderful care provider!
Dr. Kwong provides an excellent service to take care my health's issue and talked through the option that I can have to improve my health. Greatly appreciate!
Dr Kwong and her assistant are excellent and very knowledgeable and efficient in use of my time .
very good
Dr. Kwong was very professional, thorough and caring
Dr. Kwong is superb in every way.
I really, really like my doctor, Dr. Donna Kwong!
I recommend everyone to Dr. Kwong.
Dr. Kwong is a terrific doctor who has helped me get my out-of-control blood pressure under control, and this visit, on a different matter, was as good as always.
I was just telling my wife, yesterday; Dr Kwong is exceptional. I couldn't be happier that I chose her for my primary care physician.
I like Dr Kwong. She spends time with you once she gets in the room. But the hour long wait to get to see her is a complete inconvenience. I appreciate her taking her time with me, however because she is thorough scheduling needs to be adjusted.
very good
she takes care about me fo at least 20 years
Dr. Kwong is very knowledgeable and courteous!!
Dr. Kwong and her assistant are the very best.
Dr. Kwong is friendly, professional and thorough. I feel like I am in good hands start to finish.
very good
Care provider corrected deficiency of alternate assistant.
My care provider is wonderful.
Dr. Kwong is an excellent physician - very caring & very concerned about my physical, mental & social well being. She has my utmost confidence.
she is friendly and warm
wonderful person.
Dr. Kwong is outstanding and so is staff.
I have utmost confidence in Dr. Kwong.
dr Kwong make you feel that you are her only patient and has all the time with just you
dr. Kwong is great she is always interested in my health no matter how small the problem she always has a solution that gives me comfort!
Dr. Kwong has always been very thorough with information shared and treatment.
I received wonderful care. provided by friendly and efficient professionals.
Dr. Kwong is a terrific doctor and makes me feel very comfortable when discussing medical needs.
Dr. Kwong is so sweet, kind and caring. It shows. She works so hard!
I think she's very intelligent
Reallt like Dr. Kwong
I am a new patient of Dr. Kwong's and she is very down to earth, easy to talk to. I feel very comfortable with her.
She is good in referring but doesn't even explain the reason why and I was gonna ask some more question about my other medication if I have to continue or can stop it because I want a second opinion and she just went out and get the referral and that's it.
Always fantastic.
Dr. Kwong is very patient and caring.
Dr. Kwong has been my primary care physician for several years. She has always been attentive and thorough.
Dr. Kwong has been my primary care provider for over 10 years. She is a great doctor
I love my care provider
Dr Kwong is the best doctor I've ever had. She explains everything and spells everything out, and her effort shows how much she actually cares.
Dr. Kwong is an outstanding person and doctor whose friendliness and professionalism had led me to recommend her services to friends and co workers.
Dr. Kwong was really patient with me. she and her medical assistant really made me feel comfortable from switching from Kaiser all my life to your practice. I can prepared with a lot of questions and I felt like they were very patient and kind. the transition for me seems to be smooth and hope to continue care here
Dr. Kwong is a true professional and a person who shows real caring for me as a patient.
they know me on first name basis and I do too the same way, despite I am seldom sick
Dr. Donna Kwong has been an excellent care provider for my family and myself.
Dr. Kwong is wonderful.
good
Pat Espicha is absolutely wonderful. She is always so kind, patient, and thorough in her care. I wish all medical professionals were as good as her.
I love my doctor -- Dr. Wong. She is awesome. I already recommend her to people that I know.
I never make recommendations as I don't want to be responsible if that person doesn't have a positive experience.
wonderfull
I have been seeing Dr. Kwong for a long time and she is compassionate and extremely helpful to my needs.
no bad all good
Dr. Kwong is very good and I enjoy seeing her and believe that if I have any ailments to deal with that she would be a great care provider. luckily I have always beeen fairly healthy.
I have been a patient of Dr Kwong for many years, she has always given me the highest level of treatment.
excellent doc
Good.
Dr Kwong was great!
As this was a follow-up appointment, there wasn't much to go over, but in the past, Dr. Kwong has been very helpful, kind, and informative.
Dr. Donna Kwong was absolutely excellent.
Dr. Kwong provides me an excellent care about my health. I greatly appreciate.
Dr Kwong is the only reason I have stayed with Bsy Valley. I feel the overall medical support has declined since Stanford took over.
My doctor is a very to the point, very professional, and informative regarding the care that is needed in my situation. My husband however felt uncomfortable with her and has chosen another primary care.
Dr. Kwong is always informative pleasant, caring, listens and answers my questions.
good
This experience was not good. There are 4 topics for the doctor, 3 smaller ones and 1 major one. The major one was rushed through because time was running out.
I already recommended Dr. Kwong to a friend who is now a patient.
Very Good
MD was very thorough & assessed my concerns w/ease.
I really liked that she wasn't in a hurry and took her time not only with my immediate issue but was interested in my general health and checking that I was up to date on all my tests, etc.
Great!
I've recommended Dr. Kwong to many people who now go to her.
Dr. Donna Kwong always takes time to listen to concerns. I have recommended her to many others.
love Dr. Kwong
As always, she was very thorough, concerned and understanding.
Dr. Kwong always makes me feel valued.
I am very pleased with Dr Kwong and the staff at the clinic. I am always impressed with how thorough she is, and the amount of time she spends during the visit. I never feel rushed, and I am comfortable asking questions.
Doctor Donna Kwong is a wonderful and talented doctor in all aspects of her practice.
Dr. Kwong is very thorough and she listens to concerns. She always spends a good amount of time explaining and addressing issues and makes great recommendations.
my husband, son and daughter in law see Dr. Kwong.
The nurse and Dr Kwong were both friendly, caring and patient. Did not rush me, and seemed interested in what I said. It was a very good experience.
Dr Kwong is great!
Everyone is very caring and provides excellent service.
As always very professional and friendly.
Dr. Kwong is extremely knowledgeable & always helps me understand what could be wrong. Very friendly. She makes you feel like a person, not just a name on a chart.
There were many - she even spent time helping me get a newer chair from U/Care along with an orthopedist. They both shared records & sent written info on history & present history.
Dr. Kwong has been my primary care provider for over 10 years and I have complete trust in her.
Dr. Kwong provides excellent care about my health. I am greatly appreciated.
Dr. Kwong and her staff are absolutely excellent.
My husband and I think Dr. Kwong is the best!
Doctor explained the blood test result in detail. She is excellent.
Dr. Donna Kwong is an excellent physician!
good service as usual
Dr. Kwong is very professional, I am very comfortable talking to her.
good
Dr.Kwong is amazing
Dr Kwong is friendly and thorough with the exam.
Great communication skills and empathy.
Great service and care.
Dr. Kong is a wonderful pcp
Dr Kwong is very helpful and takes the time to explain my condition.
Dr. Kwong is always thorough and shows a high level of concern for me. She made recommendations for other doctors that could assist with my issue, and also made sure to let me know that one of the medications I was taking could have a bad interaction with another.
Dr. Kwong and Lisa (PA) outstanding team. Professionals.
Dr. Kwong has provided excellent care about my health concerns, and I really appreciate.
Dr. Kwong is wonderful
Dr. Kwong is excellent.
Dr Kwong is reason I'm still there. She makes sure she spends the time needed to discuss your treatment
Excellent visit!
She thoroughly describe how I probably got my infection.
Donna Kwong, and her assistant are caring, and professional.
Dr. Kwong provides exceptional care, easy to understand, genuine concern for the patient.
Doctor had a good discussion with me in detail for my problem, good follow up.
Dr. is very knowledgeable, caring, easy to talk to, nonjudgemental.
Dr Kwong is excellent.
Have referred my physicians to a friend & she likes Dr. Kwong also.
Love my doctor. Dr Kwong is the best
love Dr. Qwong!
Dr Kwong listened to my questions and answered in a manner that I understand. She also responded in very timely manner of my 3 post visit questions raised in the portal. Appreciate very much.
my doctor made me feel I was important and took time for me
dr Kwong is great. I'm very happy with her as my doctor.
love Dr. Donna Qwong!
She is always in a hurry ? always directs her attention to the computer screen.
Dr. Kwong is amazing!
no issues very pleased
As always Bay Valley Medical Group does an excellent job of listening carefully before making a diagnosis. The doctors really care about me.
Dr. Kwong was excellent! She was very thorough, gave me great information about allergies, and also let me know about an allergy test that I could have done later in the year (which I had no idea was even an option).
Dr Kwong is the best doctor I have ever had.
Stanford's requirement that the doctor sit at the computer and take notes during the exam/visit is awful! She ends up spending most of her time with the computer instead of me! Dr/patient interaction is seriously worsened!
I love my care provider. She's wonderful.
Dr. Kwong added an essential medication that the ER doctor neglected
Dr. Kwong is one of the best physicians I have been able to see, and really admire her overall care for the patients she see's. She is always thinking of ways to better myself, such as being referred to a pain management doctor who can treat the symptoms in more advanced ways than her expertise. I appreciate the fact that she isn't afraid to say I am not comfortable doing something and refer me to another doctor to better my overall care. She is absolutely amazing. The fact that she gives me copies of the summary of the visit helps tremendously- and also keeps me in tact of medical paperwork for my personal records.
Highest regard for Dr. Kwong.
Dr. Kwong is so sweet and caring for her patients. I appreciate her every time we are wrapping up the appointment she asks is there anything else I would like to address or anything else she can do before she leaves the room. She also prints out the clinic summary which is GREAT for documentation and for personal records of the clinic. She is quick in getting back to emails through my-health which I greatly appreciate.
Very attentive and caring
Dr. Kwong is exceptional She genuinely cares about her patients as evidenced by her time with you (not rushed) and she asks questions that you (me) would not think to ask. Very thorough.
She took the time to answer all my questions and offered advice and recommendations.
I have been a patient of Dr Juliana Wong for over 12 years and she is the ultimate professional. Dr Wong will listen and will always do what is the best for her patients. I will always have her as my physician.
I always feel confident when going to the doctors office knowing full well that all my fears and concerns will be taking care off
Helpful and friendly staff
DR Kwong is Amazing!
dr Kwong is a dedicated and compassionate provider
I like Dr Kwong.
Always good.
I have recommended Dr. Kwong to three of my neighbors who now go to her.
dr. kwong really cares and shows it.
Dr. Kwong has been my provider for 10+ years and I would never switch.
Dr Kwong is a very good compassionate knowledge doctor.
Dr Kwong is very knowledgeable but a little impatient, as a listener. Not the most nurturing but knows her stuff.
Love Bay Valley.
I've been a patient of Dr. Kwong's for many years & have complete confidence in the care she provides. I have recommended her to many others.
I did not know what's wrong with me and still don't. Didn't like getting my results (all normal) in a letter. Really didn't like Kwong writing "hope you're feeling better" on it because I'm not.
I have been with Dr. Kwong for over 10 years and I am very happy with her.
Its all very good.
Great but often over booked.
Dr. Kwong is the best. She has inspired me to take the steps necessary to significantly improve my health.
They are people who like their job & care.
Always takes time to understand issues, needs & explains in simple understandable terminology.
Very good!
Always feel at ease and comfort with Dr. Donna Kwong and the staff at Bay Valley.
Care provider rushed. Explained had limited time to complete physical. Not happy that I had list of questions for my first visit.

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