Dr Ly is thorough and explains her "plan of attack" very lucidly. Easy to work with, to boot. Very fortunate to have her take care of us, after Dr. Seth Weissman left!
Dr. Ly is very attentive, thorough, and caring. She makes sure you feel comfortable and thus very easy to communicate with.
Dr. Tiffany is a wonderful doctor,
Dr. Ly is very thorough, experienced and caring
Dr. Ly is very thorough. I appreciate the way she explains everything to me. She answered my questions in a way that I understand. Most of all, she took her time and I really felt that she cared.
Dr. Ly is simply amazing. She takes her time to listen and I always feel really good after speaking to her since we always set up a good plan. Her recommendations have always helped. Her warm smile during that visit makes everything better. Glad to have her as my doctor. Thank you
Dr LY is very attentive and easy too talk with. patient focused. Her staff is efficient and friendly, seeing my at ease. Office is immaculately clean..
Dr. Ly is always very nice and attentive.
Dr. Ly is very thorough and gives explanations that are easily understood.
Both Dr. L,y, the nurse, and staff were perfect.
Dr. Ly is proactive, kind, caring, knowledgeable.
Squeezed Me In With A Wrist Problem !!!
She is so caring and kind!
Dr. Ly is the ultimate medical professional.. She is excellent,, so thorough, very intelligent,, very kind, and has much common sense.
The greatest doctor ever!!!!
Dr. Ly is compassionate, smart and a problem solver. Her kindness and understanding makes a big difference when I think or my medical care.
Dr. Tiffany Ly is an exceptional doctor who has always provided a high level of care and is sensitive to my needs and overall wellbeing. I was concerned about a delay in receiving results from a routine screening and she went out of her way to check in and make sure the results were communicated to me. She took time to answer all of my questions. I'm deeply grateful to have her as my doctor and would recommend her to others. She is an asset to Menlo Medical and to patients in our community.
Dr. Ly truly shows a concern for her patients, as well as her patience and dliligence in receiving an over abundance of information from me.
Dr. Ly always goes the extra mile to provide actionable information
Dr. Ly is an excellent doctor! She listened to me about my problem, transferred a photo of my face from my iPhone to hers and gave me her diagnosis of rosacea (most likely).she recommended that I see my dermatologist. Also that Icut out foods that might cause rosacea.She did an e-consult which was very helpful.
Dr. Ly and is thorough and kind.
Dr. Ly and her staff are fantastic! Thank you!
Dr. Ly is always engaged and engaging
Excellent caring thoughtful doctor
Dr. Tiffany is an excellent physician, thorough, engaged to discuss the problems, answers questions and in some cases offers options to treatments. I greatly value her medical care and I am very happy that she is my primary care physician.
Really cares about her patients and she always has done over above the call of duty to help me improve my quality of life.
I love Dr. T. Ly! She listens very intently, capturing every detail of what I have to say. She then puts together a thoughtful plan to address my medical issue.
She provides a very personal approach to me as her patient and I'm grateful for her attention to my health and my well being.
She is so friendly,, we talk very freely. I like her a lot, as if she is my daughter.
Dr Ly is wonderful. Explains things so I understand. Very smart, very kind!
Dr Ly has been wonderful. I really appreciate her care.
Dr Ly's empathy, advice and knowledge are wonderful. We are grateful our mother is under her care.
Dr T Lee..Excellent Intern !
Dr. Ly listened to me patiently, she understands my problems. She corrected my medications right up front.
She's very thorough when explaining things to me
Dr Tiffany Ly was extremely helpful to me in assessing my situation. She suggested antibody therapy and provided me with the form necessary to have me qualify for the treatment. As Dr. Ly had predicted, the therapy helped alleviate my covid symptoms significantly. She has been extremely thorough and kind. I feel fortunate to have her as my doctor.
Dr. Ly is professional and kind.
She is a wonderful doctor
She went out of her way to arrange the video call in the middle of her busy schedule. She communicated very well about what is happening to me and why she prescribed the medications. Sharing all the information with me helps me feel more in control of my outcomes.
She is always caring, thorough, patient and insightful. Thank you Dr Ly!
Excellent doctor! I wish to thank her for her genuine concerns, for her listening and valuing my input. She is the best!
Amazing doctor, compassionate, caring and a true professional.
She gave me the information that I requested and clarified for me so that I understood. We made a plan for my care.
She is an excellent physician.
I would go to Ly recommend Dr Ly and the staff there.
Dr. Ly is very patient and a great listener. She asks good questions and always tryâ€™s to help â€˜solveâ€™ the problem... not just medicate for a short term fix.
Tiffany Ly is a very caring and knowledgeable physician.
Dr.Tiffany Ly is an outstanding Physician, so grateful she is my doctor
Dr. Ly is an amazing physician - I feel lucky to be one of her patients.
Thank you Dr Ly for being the amazing you full of heart and care for your patients! ðŸ¥°
Dr. Ly is always excellent at communicating next steps to me and taking the time to listen to everything I have to say about my conditions. She is friendly and I have never considered seeing any other doctor because she is so wonderful at her job.
Dr Ly is a very engaged doctor and addresses all of our concerns and issues with compassion and knowledge.
Excellent care as always. Thank you very much.
She is a kind considerate detail person.i could not walk she order my prescription through now rx , so the medication was dilivered to my home.I appreciate this very much.
Dr. Ly is an excellent doctor. She is very thorough, listens carefully and always provides time for questions and has great follow up for any further needs.
Dr Ly is excellent. Listens well. Answered all my questions patiently & thoroughly.
Dr Ly is one of the finst doctors I have ever had. I have complete confidence in her knowledge, her concern and friendly disposition. I feel very fortunate to have her as my primary
I would recommend to others
Dr. Ly was very clear in her explanation of the current issue I have.
Dr Ly is an excellent doctor!!
She is an excellent physician!
Dr Ly is very focused when with a patient. She listens, absorbs, and provides the appropriate treatment and care. Couldnâ€™t be more pleased than I am with her dedication and understanding.
Very good. I'm confident in her acting as a substitute for my regular doctor.
I do whenever someone asks for a physician.
I appreciate Dr Tiffany Ly as always because she was very informative about everything I need to know as a patient.
I don't feel uncomfortable or rushed in getting answers to my questions.
She is so efficient and thorough about all my health concerns.
I am very thankful that she is my doctor who I can trust to take care of my health issues.
Have recommended Dr Ly to several friends who have her as PCP
I appreciated the time that Dr. Ly took to understand my symptoms and come up with a treatment plan to provide relief.
Dr. Ly is a caring and knowledgeable physician.
She is an excellent communicator and I always feel like she listens attentively, and truly cares about my well being.
She always makes me feel heard and like she takes my concerns seriously.
Dr Ly is smart, patient, kind.I completely trust her.
I like her. Provides thoughtful answers to questions, reviews labs thoroughly.
She's a good communicative Dr. I like her as my PCP.
Excellent physician. Great communicator. Great listener. Very knowledgeable. Makes the patient part of the decision making process. Is not judgemental. Iâ€™m so glad that I finally have a PCP I really respect on all levels.
Dr. Tiffany Ly is lovely! I can tell she cares about her patients.
She has excellent bed side manners. I always feel that all my concerns are taken care of. I feel very confident that her recommendations are accurate.
I am grateful to be her patient.
Dr. Ly is an excellent physician. She is very good at communicating information and allowing me to be part of the decision making process. The summary that she provides after the appointment is very helpful in reminding me about the issues she wanted me to follow through on.
Dr. Ly is very thorough and patient. I feel very comfortable with her and trust her and believe she has my best interest at heart. She comes across very kind, puts me at ease and is a great Dr.
Dr. Ly is very attentive, and thorough, professional & compassionate she is always interested in my concerns & thorough in follow up. Her personal attention is appreciated.
Dr Ly is an very attentive listener and thoughtful communicator.
Dr. Ly was super patient answering all of my (many!) questions, even though I am sure she had a full schedule. I appreciate her patience and kindness.
Dr Ly, is very thorough when examining me and she covers all details physically and mentally, she is awesome!
Very friendly and took time to explain the upcoming surgical procedure fully. Explained all possible risks and answered all of my questions. I fully trust Dr. Lee. I had a great outcome with my other eye and years of care.
very good visit with Dr. Ly. Very glad she will now be my doctor.
Dr. Ly is one of the best doctors. She is thorough, caring, patient, and more importantly kind and considerate. She listens, she is professional and she speaks so I can understand. I am very grateful to have her care for me and thank her from the bottom of my heart. Wonderful doctor and a great human being.
Dr. Li is very patient and thorough when she discusses my health and she provides good plans to preventive maintenance.
Dr. Ly is an excellent GP - she's thorough, a good listener. Very caring. Just a 10!!
Dr. Ly went extra miles in helping me coping my grief in the loss of my mother. Very touched thanks!
Dr Ly is thorough, thoughtful, and communicates her thoughts and suggestions well. I feel Dr Ly is a trusted advocate for my continued health and well being.
Dr. Ly is really professional, caring and thorough. I'm very happy to have her as my Doctor.
Tiffany Ly is a great doctor. She is thoughtful, intelligent, and i never feel rushed when we are discussing various things. She also is helpful in referring me to other doctors if need be.
You didn't ask about MD depth of knowledge. Dr. Ly is outstanding.
dr Ly is excellent. very thorough
I have ALWAYS been impressed with Dr. Ly's knowledge and great person-to-person communication skills. This visit was wonderfully thorough and satisfying.
Dr. Ly is wonderful, thorough & attentive.
Excellent care at all times...
Dr. Ly was knowledgeable, kind, caring, sensitive, and supportive. I am fortunate to receive care from her.
Dr Ly is a really good PCP.
Dr. Ly was very friendly and professional!
Dr. Ly is always attentive and listens to all my concerns before commenting or making decisions about the next course of treatment or action.
Dr. Ly is great and the amount of time spent with me to go over everything is excellent. I never feel like I'm being rushed out of my appointment.
She is concern with my health issues and listens well... Is a very good doctor and gives you time and... rush you.
Dr Ly sets me at ease immediately. she is extremely thorough in her examination and in explaining my lab tests, etc. I have never felt rushed or patronized. she is always very focused on what I may be telling her. I feel she is a wonderful partner in my health care!
Dr Ly is a fantastic doctor! I'm so glad she is taking care of me.
Dr. Ly is the best primary care doctor I've ever had. She listens well, is caring, and explains things well.
extremely pleased with all.
Dr. Ly is a lovely lady and wonderful doctor. I like her very much and feel well cared for by her.
Dr. Ly has always been diligent & cautious about care and explains things clearly. I would recommend her to others.
Doctor Tiffany Ly is asset to her patients. She always goes the extra mile.
Tiffany Ly was very professional, understood my concerns and addressed all of them...!
Dr. Ly is wonderful, thorough, and caring. She involves me completely in decision making and I have the utmost confidence in her medical recommendations.
Dr. Ly took her time to listen, asked very good questions to help elicit more information from me, and most importantly, helped assuage my panic and worries. She is a true professional
Dr. Ly is excellent, very caring and attentive
Dr. Tiffany Ly is a gifted, thoughtful and skilled physician. I am grateful to be in her excellent care!
My regular physician was out, but I was still able to get an appointment with Dr. Ly very quickly. She was very thorough and was able to schedule a chest X Ray immediately, as I live far away.
Dr. Ly is very calm, thoughtful with her recommendations, professional and has a great bedside manner.
caring. efficient. insightful
Dr. Ly exceeds all expectations
She is the best. I am healthier at 75 than I was at 69 when I moved to the Bay Area because of Dr Ly. She also knows when to send me to the right specialists.
Dr. Ly was very thorough in her exam. And she reported the results of her examination clearly and concisely.
she really remembers my health issues no matter how many months it's been since I last saw her
Excellent attention & explanations -
Dr. Ly is a wonderful, dedicated and kind doctor. She explains, listens to my concerns, and mostly importantly treat me w/respect. Very pleased with her.
Dr. Tiffany Ly is an excellent docor......and addressed all my needs.!
Dr. Ly provided an excellent description of my condition and various treatment possibilities.
Dr. Ly was patient and caring. She took time to explain what she was doing and why. I trust her and like her as my primary physician.
She was great & spent a good amount of time addressing my questions & concerns.
I will recommend Dr. Ly to others..
receive excellent care. thoughtful, listens, and very helpful. in good health due tohealrh care.
Dr. Ly's bedside manner has improved greatly since the time when I first became her patient! She was kind and caring, and it was appreciated.
Dr. Ly is very good in listening to my concerns and actively engaging me in my health decisions.
I First appt. with this provider. she was well prepared. she had read my history, but still wanted to hear it from my perspective.
Dr. Ly and her staff are amazing, kind & compassionate. I always feel well taken care of.
I am very pleased, if not thrilled, Dr. Ly has agree to be my PCP.....! !Her attention to my unique needs is a lot more than I hoped for...!!
Dr Ly took her time to discuss my blood work and I never felt rushed. I have confidence in her ability to provide the appropriate care needed.
Dr. Ly is excellent - I have the highest confidence in her care for me & helping manage medical care.
This was a first-visit with this provider and I am very pleased with all aspects. This doctor has also been responsive to my emails subsequent to the visit. We're off to a good start.
Dr. Ly was very thorough. She attentively listened, never interrupting me. I believe that she has my best interest in mind.
Dr Ly was excellent on all accounts
Dr. Ly is thorough, kind and professional. She is one of the best physicians I have ever seen.
Dr. Ly is an excellent physician, knowledgeable, focused and present, warm and personable.
She was validating and voiced her thoughts on my concerns in a manner that made me feel respected and heard.
If I could give EXCELLENT in every area asked, I would! Dr. Ly is compassionate and extremely knowledgeable.
I wish she was a bit more personable and pronounced my name correctly, but she's kind and fine for referring me to specialists (which is mainly why I see her). I know she has the textbook knowledge, but doesn't seem to convey any professional experienced opinions (seems to just give me printouts as opposed to knowing things). She just still comes off as very green/new.
Very pleased with the expertise, kindness and professionalism.
excellent! attentive. explained everything thoroughly and thoughtfully engaged with me.
I have spent over 40 years working with physicians throughout the US. Dr Li is a superb physician: smart, professional, caring and direct. I feel so fortunate to have her looking out for me; anticipating health care needs and carefully explaining test results.
Appreciate how thorough and kind Dr. Ly is. She is the BEST doctor I've ever had.
Dr. Ly was very considerate, I did not feel rushed. This was a first time patient visit and she listened intently to my medical history.
Only doctor that I have encountered over the years that has been interested in me as a person. not just as a patient...Great health provider
This was the best visit I've had with Dr Ly
Dr. Ly is very helpful and gives me the time and attention I need. She doesn't even seem rushed. Her follow up is great too.
Dr. Tiffany Ly is a wonderful doctor
As usual, Dr. Ly was exceptional in every respect. I am so lucky that she is my primary care doctor.
Dr. Tiffany Ly is a caring and conscientious physician.
It's always a delight to visit this care provider and staff!
Dr Tiffany Ly is by far the most knowledgeable and compassionate physician my mother has ever had.
Dr. Ly followed up on several items - Very impressed.
Dr. Ly is awesome. Great listener. Professional caring. Always.
Excellent in every way, plus very caring...
Very professional, very knowledgeable.
Dr. Ly is very thorough & caring.
Dr. Ly focused on me and my health record/tests. She is very easy to talk with and very thorough.
Dr. Ly is an excellent MD, I never have dr. so care about me she accepts me like I am her mother. Very concern.
I have recommended to other person.
Mis-diagnosis; had me doing Epley maneuvers daily to address vertigo when the actual issue was an ear infection/vestibular heuritis where Epley made the symptoms worse.
Dr. Ly is a wonderful & caring Physician.
I had appointments with both Dr, Fresco, my primary physician, and Dr. Ly. I was incredibly impressed with their thoroughness, their concern and their coordination of my care. Both of them provided me with reassurance and comfort and calmed my anxieties. I felt so fortunate to have their professional expertise as well as their compassion.
Dr Ly was absolutely excellent and responsive
This doctor was very attentive, a good listener and provided an accurate diagnosis.
both Dr Jamelian and Dr Li are phenomenal doctors who truly care about their patience
Dr. Ly is wonderful! She really cares.
Dr. Ly is an exceptional and very caring phisician
Dr. Tiffany Ly is a compassionate, empathetic, knowledgeable physician who goes above and beyond to care for her patients.
Dr. Ly is a wonderful & caring dr.
I feel that Dr. Ly really cares about me and my health. She is always so compassionate and thorough and very intelligent.
Dr. Ly greeted me and welcomed me. She listened to me carefully, asked pertinent questions about my health and had speciality referrals set up for me by the time I got home. I was very pleased.
I certainly give Dr. Tiffiny Ly, five stars in every category. I have never encountered such a remarkable doctor. As as a patient she is genuinely interested in my health issues, and very detailed in the healing process
Dr. Ly is fantastic. She is clear in her explanations, pays attention to detail, listens to me when I raise concerns or questions. I am enrolling my parents in her clinic as well as I am confidant in her clinical acumen
i am thinking of changing the general doctor. anytime i met with dr Ly, i felt like it was a sale of service and she didn't give me the answer i was looking for
Dr. Tiffany Li & her staff are excellent & I would recommend her to others.
Superb and caring physician with excellent advice
Dr. Ly is excellent. She is a good doctor. I will keep her for life time.
I have complete trust in Dr. Li. I have worked with hundreds of physicians over the past 30 years. She is a great doctor.
Dr. Ly is one of the best, most caring doctors I've ever seen
i appreciated phone call to follow up on test findings.
very thorough and showed concern for my issue. very attentive and made sure I understood what was going on
Dr. Ly is very conscientious.
I feel like I won the lottery getting Dr Ly!
I have been to many doctors in my lifetime...Dr Ly, beats them all in treatment. My initial thought was that she may be young to treat seniors....she is very well educated....a superior physician...kind & considerate...and is giving me high quality care
I came in wanting to know more about the symptoms I was experiencing - willing to do blood tests, ect. But the doctor was quick to prescribe medication and didn't really listen to my concerns or why I wanted to have an appointment
Superb physician (Dr. Tiffany Ly). Excellent care and experience.
Very attention to details, care for the patient. Highly recommended to others
My experience with Dr. Ly and her staff was excellent in every way
If my mother and I could give all Excellents to Dr. Tiffany Ly, we would have. She is without-a-doubt the best primary doctor my Mom has ever seen. Dr. Ly is compassionate, speaks loudly, and is informative.
I really felt miserable. Dr. Lye was very patient with me and walked through possible causes of my symptoms.
great, concerned and caring bedside manner.
Outstanding physician. Excellent visit.
Dr. Ly was great. The tech who did my EKG was the best I've ever had. She excelled in all aspects of her job. She went over and above to help me and also help the doctor. Not only that but she was REALLY nice. If I had a special evaluation to do on that employee she would rate the best I've ever had at the clinic. I've been going to the Menlo Clinic since about 1970. I've worked with lots of different employees and she was about the best if not the best. Please tell her that. (Sorry. I can't remember her name.)
Delighted with the care received by Dr. Tiffiany Ly and Dr. Ilana Yurkiewicz. Impressed with thoroughness and details documented in visit notes.
Very knowledgeable, outstanding experience. Clear explanations. High competence
Dr. Tiffany Li is a compassionate understanding Physician. She listens attentively and makes me feel very comfortable with every test she orders for me.
Dr. Ly is a very good doctor. She took care of my concerns and helped me to solved my problems. Highly recommended.
Tiffany Ly is amazing I am so happy to have her as my PCP
Dr. Ly is a fantastic primary care physician. She is always friendly, kind and extremely knowledgeable about the various musculoskeletal conditions I have come to the clinic with. Her examination skills are quite good, as well. I have never been more happy with my PCP experience
I am always impressed with how well prepared Dr Li is when talking with me. She is really the best.
I find Dr. Ly to be very competent and thorough in her evaluations
Dr. Ly is very thorough and considerate.
Dr. Ly is very professional, thorough and answered all my questions
Dr Ly is very professional, thorough, and polite.
Dr Ly is a caring, thorough professional.
Dr. Ly is very kind, efficient and helpful.
I recently recommended Dr.Ly to a friend seeking a primary care physician. She is very knowledgeable and concerned about my health
Dr. Tiffany Ly is awesome. She is a good doctor who is very understanding and shows compassion with me each time I visit her. I really enjoy having Dr. Ly as my primary care doctor. She is very professional and caring.
I thank Dr. Ly for her excellent care. She has spent the time to explain my problem to me and to detail her approach to solving and ending it and by following her instructions I am making great progress. In short, she is a kind, caring, very knowledgeable physician who takes great care with her patients. I'm glad she chose to practice at Menlo Medical Clinic.
Dr. Ly is professional, friendly, seemingly competent and always takes the time to make sure I understand the diagnosis and resultant care, if any.
I have already recommended my provider to several friends and family
I was attempting to find a doctor that specialized in older adults within the Stanford systems...nothing...was ready to go outside of the system...Was hoping to find a seasoned physician..I was a bit apprehensive of such a young physician...Dr. Tiffany Ly is outstanding....have never encountered such a knowledgeable caring physician.
Dr. Ly is very nice and took care of my concerns.
Dr. Ly is professional, caring & confidence inspiring.
Tiffany Ly is excellent!! I am so lucky to have such a bright, cheerful, knowledgeable & friendly doctor!!
My PCC is extremely knowledgable, cautious, well prepared but she shows no enthusiasm or passion for her job. Even a small smile, a minute of personal banter or something "relatable" would make it so much more pleasant to see her. It might not be fully reasonable to expect a more positive & personal experience but I have been "spoiled" by doctors like Dr Rachael Seaman and Dr Jordy Lawry at the Menlo Clinic.
Dr. Ly is extremely detailed in offering information and appropriate care
Dr. Ly listens really well. She took the time to show me the limitations of various antibiotics in dealing with my infection. I am allergic to penicillin and sulfa so I appreciated all the time she took. I had a lot of questions because I had had an unsuccessful colonoscopy and then three days later developed a bladder/kidney infection that sent me to the ER.
informative and sincerely concerned
She is a very caring, understanding doctor.
Very good experience. Hope overall that docs can spend less time on computers. Dr. Ly needs a transcriber.
I was very impressed with this doctor. I actually phoned a friend right after to recommend her, as my friend is looking for a new GP.
My doctor does make notes on the documents for me. I appreciate that & would like even more detail because I have a lot of data I deal with on a daily basis. The more I can have things documented, the better because it is sometimes hard to recall all the details.
Dr. Ly is very patient and you know she listens to you
Dr. Li is very concerned about my health & very caring.
Dr. ly and her nurse are the best. Competent, friendly.
Dr Ly does a tremendous job.
I am very lucky to have Dr. Ly as my primary care provider!
Dr. Ly is very thorough and is a good listener.
Dr. Ly took a lot of time, plus a follow-up call, discussing my health problem. She is very thorough.
Dr. Ly explains everything well and is very thorough. She's also a good listener.
Dr. Ly has a gift for being very compassionate and helpful. She always says to come back if you still do not feel well after the appointment. She is a great doctor! I have trust in her. She is also extremely knowledgeable of medicine. You can tell she wants to help you!
Dr. Tiffany Ly is an outstanding doctor. She is highly experienced, but manages to speak to the patient in very understandable every-day language. She is both respectful of privacy, but is also able to ask important questions with delicate sensitivity. I found her personality, composure, and attitude to be second-to-none. This was a highly positive experience, and I would recommend this doctor to anyone I know.
I could not ask for a better Doctor!!! In every way. She's very intelligent, knowledgeable and empathetic. I have complete confidence in her. She makes sure I get all the info I need and that I understand what my options are. She's always available for me. I would give her an A+.
DR Ly is a caring physician and has been very responsive to my medical needs. I'm very appreciative of her efforts to address my medical issues.
I have already recommended Dr. Ly to a couple of friends... She is that good!
I have recommended Dr. Ly to several other friends.
This was my first visit with Dr. Ly, who is my new primary care physician following the departure of my previous PCP. I really appreciated that Dr. Ly wanted to order a test that seems very appropriate for my situation. (My previous PCP was delaying this inexpensive, low risk test for years, which was causing me concern.)
I like my PCP. Took awhile to find one and I feel confident and comfortable with Dr Ly.
I am so happy with Dr. Tiffany Li and I have already recommended her to several friends... easy to talk with and I really feel she cares about me.
Dr. Ly is an excellent, caring and kind physician.
Dr. Ly was very professional and thorough.
Outstanding Physician - Knowledgeable & Caring
Dr. Ly was professional, caring, friendly & respectful.
Dr. Ly takes her time to make sure I understand.
very responsive. very thorough physical exam (I know because I am also a doctor)
I had to find a new Primary Care Physician. I really liked Dr Ly. She seemed very competent and caring.
Very good - I look forward to my next visit.
I'm very grateful to have Dr. Ly as my PCP. She has definitely gone above and beyond what is expected, ranging from a phone call during her administrative day to extending a consult. She shows true compassion, professionalism, care and discipline - all of which I greatly admire.