Lynn Ngo

Lynn Ngo

Internal medicine doctor

4.7 out of 5
210 Patient Ratings
72 Patient Comments

Express Care Palo Alto

Express Care San Jose

Professional Education

  • Board Certification: Internal Medicine, American Board of Internal Medicine (1991)
  • Residency: Santa Clara Valley Medical Center (1991) CAUnited States of America
  • Internship: Santa Clara Valley Medical Center (1989) CAUnited States of America
  • Medical Education: Stanford School of Medicine (1988) CA
4.8

Friendliness

4.8

Explanations

4.7

Listens

4.7

Includes you in decisions

4.8

Clear Communication

4.7

Confidence in your doctor

4.7

Recommended to others

4.6

Wait times

SHC Patient, Aug 2019

Very good.

SHC Patient, Jul 2019

Doctor Ngo, Lynn Khoanh was excellent doctor she took her time to give me a excellent care very caring person I felt she care and worried

SHC Patient, Jul 2019

Dr. Ngo is great! I wished she could be my primary doctor.

SHC Patient, Jul 2019

Dr. Ngo asked me what would make me feel confident about her assessment, and I shared that without imaging I would be extremely anxious. This made me feel heard and respected- so much of what I was coming in for was confirmation that my hyper-vigilance was unfounded, and she recognized that. Thank you Dr. Ngo

SHC Patient, Jul 2019

very competent and caring. remembered me from 2 years ago. called with X-ray results and instructions. very gentle in her exam. I specifically came back to her because of all the above.

SHC Patient, May 2019

Very professional & informative shows care for the patients.

SHC Patient, May 2019

Dr. Ngo was excellent. She was straight forward and caring. She explained everything very clearly.

SHC Patient, May 2019

Dr. Ngo was outstanding! Please clone her!

SHC Patient, May 2019

Wonderful doctor!!!!!! amazing bedside manner. answered all my questions. kept her word on when she'd call me the next day.

SHC Patient, May 2019

dr Ngo was very thorough while being gentle throughout her exam. I wish she could be my primary care doctor!

SHC Patient, Apr 2019

discuss issue about my BP even though I went in for something else which showed she reviewed my health problems

SHC Patient, Mar 2019

I felt the doctor did not feel urgency in treating my symptoms and was dismissive. I had not slept all night from the pain and the doctor did not seem concerned.

View All 72 Patient Comments »
4.7 out of 5
210 Patient Ratings
72 Patient Comments

SHC Patient, Aug 2019

Very good.

SHC Patient, Jul 2019

Doctor Ngo, Lynn Khoanh was excellent doctor she took her time to give me a excellent care very caring person I felt she care and worried

SHC Patient, Jul 2019

Dr. Ngo is great! I wished she could be my primary doctor.

SHC Patient, Jul 2019

Dr. Ngo asked me what would make me feel confident about her assessment, and I shared that without imaging I would be extremely anxious. This made me feel heard and respected- so much of what I was coming in for was confirmation that my hyper-vigilance was unfounded, and she recognized that. Thank you Dr. Ngo

SHC Patient, Jul 2019

very competent and caring. remembered me from 2 years ago. called with X-ray results and instructions. very gentle in her exam. I specifically came back to her because of all the above.

SHC Patient, May 2019

Very professional & informative shows care for the patients.

SHC Patient, May 2019

Dr. Ngo was excellent. She was straight forward and caring. She explained everything very clearly.

SHC Patient, May 2019

Dr. Ngo was outstanding! Please clone her!

SHC Patient, May 2019

Wonderful doctor!!!!!! amazing bedside manner. answered all my questions. kept her word on when she'd call me the next day.

SHC Patient, May 2019

dr Ngo was very thorough while being gentle throughout her exam. I wish she could be my primary care doctor!

SHC Patient, Apr 2019

discuss issue about my BP even though I went in for something else which showed she reviewed my health problems

SHC Patient, Mar 2019

I felt the doctor did not feel urgency in treating my symptoms and was dismissive. I had not slept all night from the pain and the doctor did not seem concerned.

SHC Patient, Mar 2019

I love Dr. Lynn Koahn Ngo! She is so friendly, professional, patient and sweet! I really trust her.

SHC Patient, Mar 2019

Dr. Ngo was a calming presence and showed compassion by ensuring I was comfortable during the procedure. she also explained everything she was doing step by step so I was fully aware and could know what to expect. I was thoroughly impressed with Dr. Ngo's care.

SHC Patient, Feb 2019

I have been very impressed with the caliber of doctors in Express Care. i was in a couple of weeks before this visit for a cold and the doctor looked in my throat and asked if I had sleep apnea. A lot of doctors have looked in my throat and not one has ever asked me about sleep apnea. I have been diagnosed with apnea. I was impressed that she would ask the question by observing the anatomy of my throat!

SHC Patient, Feb 2019

Dr. Ngo did an excellent job of explaining. She went above & beyond. She was very thorough.

SHC Patient, Feb 2019

good

SHC Patient, Jan 2019

Excellent experience

SHC Patient, Jan 2019

Dr. Lynn Ngo is a phenomenal care provider. Her bedside manner is absolutely wonderful. She made me feel cared for 7 my confidence in her clinical judgment is 100%. She called me after our visit to tell me I was positive for Influenza A & even wished me a happy birthday.

SHC Patient, Jan 2019

My doctor was amazing with gentle hands. She explain & came back to remind me of my tetanus shot length of coverage.

SHC Patient, Jan 2019

I absolutely loved Dr. Ngo. She was so kind, explained everything very thoroughly, and had a wonderful bedside manner.

SHC Patient, Oct 2018

really appreciated the explanations the doctor provided, and i'm definitely feeling better

SHC Patient, Oct 2018

Dr. Ngo was very kind and considerate. She took her time to clearly explain everything to me. She also called me the following day to ensure that I was doing okay.

SHC Patient, Oct 2018

Great explanations. I was a bit freaked out by my event and the care provider explained that it wasn't uncommon to have my condition.

SHC Patient, Oct 2018

I went it for one thing specifically but my doctor was able to address a few other things as well I really appreciated it.

SHC Patient, Jul 2018

I will love to see same doctor I seen her before she explain very well about the issue or problem and I impressed how she call me and followed up about condition thank you doctor !

SHC Patient, Jul 2018

The provider speaks my language which makes me easy to communicate with her.

SHC Patient, Mar 2018

I completely love the providers that I've been assigned to. My PCP is great, he really does care for his patients, he listens, and tries to really understand where his patients are coming from. He doesn't rely so much on scans and other ways examining. He will sit down, listen and take his time with you. That goes for all the staff as well.

SHC Patient, Mar 2018

This was one of the best health care experiences I've had. Dr. Ngo was incredibly friendly and helpful. She seemed so excited about the diagnosis. Thank you!

SHC Patient, Mar 2018

All as fine. The doctor was on time and her assistant was helpful while I waited for the doctor to be available.

SHC Patient, Mar 2018

The care provider did not have any empathy for me and did not try to accommodate my wishes.

SHC Patient, Feb 2018

I was very impressed with Dr. Ngo. She was very caring and spent a lot of time with me.

SHC Patient, Feb 2018

Dr. Ngo was fantastic.

SHC Patient, Feb 2018

She answered all of my questions and concerns.

SHC Patient, Feb 2018

THANK YOU Dr. Ngo! Really appreciated your concern and care.

SHC Patient, Jan 2018

The doctor was exceptional! She had reviewed my medical history before starting our visit and understood my specific needs and issues. She was an excellent communicator and listener. I was taken seriously and my input with regard to treatment was respected.I would without hesitation highly recommend this doctor.

SHC Patient, Dec 2017

I am fortunate being a patient in Stanford health care, the doctors are very kindly, experienced, patient.

SHC Patient, Nov 2017

Dr. Ngo was terrific. Explained everything clearly. Didn't rush me. Has pleasant way about her. Professional but not stuffy or overly formal. Very nice lady.

SHC Patient, Oct 2017

Excellent care by all

SHC Patient, Sep 2017

Dr Ngo was excellent. She was very familiar w/ my knee issue/background. She listened patiently to my updates since the ultrasound. She carefully examined my knee and reviewed the US images w/ me. She described how cysts usually resolve by themselves. She recommended that I continue to let my knee/cyst heal itself. Today...one wk later ... my knee is back to normal... a total of 9 wks from the original stress/injury.

SHC Patient, Aug 2017

very caring and concerned.

SHC Patient, Aug 2017

Dr. Ngo was excellent! Very thorough.

SHC Patient, Jul 2017

I saw Dr. Lynn or Ann Ngo. She was excellent. She even called me at 9:15 pm the same night to see how I was doing and reminded me to make an ultra sound appointment. I thought that was above and beyond expectation.

SHC Patient, Jul 2017

Dr. Ngo was awesome. I really appreciated the care she showed me.

SHC Patient, Jul 2017

I was extremely impressed by both the medical student and physician! They were extremely thorough and caring.

SHC Patient, Jun 2017

Dr. Ngo was excellent. If she was at a medical clinic instead of Express care, I would be very happy to have her as my regular doctor.

SHC Patient, Jun 2017

The doctor did a great job! She even over explained which I prefer over not getting enough.

SHC Patient, Apr 2017

Dr. Ngo was very kind and knowledgeable and she was able to diagnose the problem very well. Thank you very much Dr. Ngo!

SHC Patient, Mar 2017

Thorough exam. I appreciated the time the took; not rushed; very caring.

SHC Patient, Mar 2017

Dr. Ngo should be a physician coach, she is very compassionate and caring.

SHC Patient, Feb 2017

Awesome providers in person.

SHC Patient, Feb 2017

Dr. Lynn Ngo was wonderful and followed up the next day to see how I was doing. The medication she provided has improved my symptoms.

SHC Patient, Jan 2017

Dr. Ngo was through and meticulous in diagnosing my condition and helping me get better.

SHC Patient, Jan 2017

Dr. Ngo was extremely thorough with her examination and detailed in her explanation. She also listened to everything I had to say and took it under consideration. I appreciate the secondary plan she noted if the first one didn't work, which would save me a trip back to the clinic.

SHC Patient, Dec 2016

fantastic doctor

SHC Patient, Sep 2016

Very good experienced with the doctor who saw me. Accommodating and detailed in her explanation.

SHC Patient, Aug 2016

VERY GOOD EXPERIENCE.

SHC Patient, Aug 2016

I sincerely liked Dr. Ngo, I wish she was my primary care physician. She was pleasant and had a sense of humor (and her treatment and diagnosis were accurate).

SHC Patient, Aug 2016

Dr. Ngo was great! Explained everything.

SHC Patient, Aug 2016

I really, rally, liked Dr. Ngo. I appreciated the communication and fact that she actually did "tests" to try and figure out the problem. I wish she was still regularly seeing patients.

SHC Patient, Jul 2016

The doctor's diagnosis and treatment recommendations provided almost immediate relief and improvement.

SHC Patient, Jul 2016

The care provider was far better than what I have experienced in Canada. The doctor did not treat me as though I knew nothing. The doctor explain to me in detail possible causes and her though process on how she narrowed down the root cause and provided recommendations. In Canada, I have never experienced this. The doctor just prescribed that is it. I felt doctor also was very transparent she showed me what she had written in the summary etc. I am very happy that doctors reports and summary are accessible via the application on my phone. In Canada I had no access to my medical reports. I had to convince the doctor and also pay for it to receive copies. Some places 50 dollars a copy. I felt I had more rights as a patient here.

SHC Patient, Jun 2016

Great doctor speaks my preferred language as well.

SHC Patient, Jun 2016

Dr. Ngo was wonderful. I felt she had a genuine concern for my well-being. I never felt rushed and she explained everything to my satisfaction.Dr. Kalanithi also played a part in calling me about a test result late on a Sunday evening and re-ordering the prescription to a 24 hour pharmacy. She went above and beyond in helping me get my med sooner than later. Drs. Ngo & Kalanithi practice exemplary c-I-care. Thanks to them I'm feeling better :)

SHC Patient, Apr 2016

The doctor showed great concern and was determined to understand all of my issues. She worked diligently to assess my condition. She provided excellent follow up instructions. I did not feel rushed or hurried during our visit. I felt very at ease and comfortable. The doctor was also able to properly address all of my questions and concerns. This was my first visit to Stanford Hospital for myself and I was quite impressed. I am considering moving my primary care from Palo Alto Medical Foundation to Stanford Hospital. Also, the equipment and rooms seemed pretty state of the art and modern.

SHC Patient, Apr 2016

Dr. was exceptionally through and kind, asked many questions, listened to me and was empathtic.

SHC Patient, Mar 2016

Very good advice & treatment.

SHC Patient, Feb 2016

Dr. Ngo is one of the bright spots within the stanford health care system. Would highly recommend her to anyone

SHC Patient, Feb 2016

I was very anxious going into this appointment; however, Dr. Ngo was so empathetic and put me at ease. She explained everything to me in a way I could understand and I felt like I could trust he knowledge and expertise completely.

SHC Patient, Feb 2016

Dr. Ngo is fantastic. She was careful and gentle while she analyzed my painful shoulder. She explained the problem and discussed the treatment options. I have followed her orders about moving my arm and shoulder. I feel much less pain and have improved mobility. I would enthusiastically recommend Dr. Ngo.

SHC Patient, Feb 2016

I was declined to do blood test. Doctor prescribed medications based on her personal experience: it helped me, sure it will help you. Allergy medication was not necessary at all.

SHC Patient, Jan 2016

Dr. Ngo was very caring.