Patient Comments

SHC Patient, Jun 2019

Felt that provider did not listen to or acknowledge my concerns. Provider talked very fast and felt rushed the entire time, did not care to ask or carefully understand my condition. Provider did not seem to show urgency for my health issue, therefore I am switching providers.

SHC Patient, May 2019

It is clear Dr. Pagano is a smart, knowledgeable dr. She is not warm, she does not get to know the patient. She cares about keeping her apt. on time. I am not a complete "picture" to her; I am a "check list". Will be looking for a new PCP. So will my husband.

SHC Patient, May 2019

Dr. Pagano is an excellent physician. She is caring, gives me good information so we can make informed decisions together, let's me know under what conditions I should call for followup

SHC Patient, May 2019

I wanted to take this time to fill this out because I thought very highly of Dr. Pagano.

SHC Patient, Apr 2019

Dr. Pagano is terrific!

SHC Patient, Apr 2019

She got down to business with pertinent questions, did an assessment of my range of motion and pain level. From then suggested a very reasonable treatment plan and further diagnostic work up.

SHC Patient, Mar 2019

She arrives at a diagnosis very quickly. I have not been confident that she listened to me well enough to make her diagnosis and have it be accurate.

SHC Patient, Mar 2019

Wonderful M.D. I wish that she would be allowed more time with each patient.

SHC Patient, Mar 2019

The best - intelligent, professional, kind, compassionate

SHC Patient, Mar 2019

Dr. Pagano gave me lots of information quite quickly, I would have appreciated having her slow down a bit. However, she gave me good print out notes with information.

SHC Patient, Feb 2019

Good experience.

SHC Patient, Feb 2019

MD very thorough.

SHC Patient, Jan 2019

I always feel just a bit rushed when I'm in the exam room with Dr. Pagano. She's very energetic.

SHC Patient, Jan 2019

very good diagnostician but overly rushed and overly clinical, business-like communications.

SHC Patient, Dec 2018

Good experience.

SHC Patient, Dec 2018

Super doctor - very caring & knowledgeable.

SHC Patient, Dec 2018

Didn't feel like Dr. Pagano was paying attention to anything I was saying. Didn't seem to care to talk through my options. Didn't understand that I valued getting better quicker, and willingness to do alternate healing options, versus waiting an indefinite amount of time for my injury to heal on its own.

SHC Patient, Dec 2018

Dr. Pagano talks very fast but everything she said I heard and retained all the information.

SHC Patient, Dec 2018

Dr Pagano is an excellent provider. She is professional, extremely professional and good a explaining things in a way I understands. Makes sure I know what to after leaving office by asking me questions and giving me written instructions

SHC Patient, Nov 2018

Caring. Genuine. Efficient, a little rushed, as all dr. now - spends time typing, looking @ screen.

SHC Patient, Oct 2018

An excellent practitioner - efficient, knowledgeable and caring.

SHC Patient, Oct 2018

Very professional yet personable.

SHC Patient, Oct 2018

Doctor spoke very quickly and was a bit brusque

SHC Patient, Sep 2018

Dr is very nice and I guess really can't give me much help, just advice.

SHC Patient, Sep 2018

dr Pagano appeared to know what she was doing, but was so rushed and did not try to connected with me. this was my first visit with her. she needs to slow down. at one point I asked her to slow down and I'm a health care provider. I can't imagine what other patients would feel!

SHC Patient, Sep 2018

Dr Pagano is very Patience and friendly

SHC Patient, Sep 2018

Dr. Pagano was thorough in her explanation of the sources of pain I have been experiencing. She was equally thorough and specific about treatment protocols and expected recovery times.

SHC Patient, Sep 2018

Love Dr. PAGANO. She listens and explains well

SHC Patient, Sep 2018

I love Dr. Pagano. She thoughtfully listens to me when I'm explaining my health issues as she carefully updates my record on MyHealth. She offers creative solutions to my health problems. I feel so fortunate to have Dr. Pagano as my PCP.

SHC Patient, Sep 2018

Visit felt mechanistic. Little empathy or concern shown. Efficient but lacked caring emotion.

SHC Patient, Aug 2018

Dr. Pagano was very thoughtful in her approach, and very caring.

SHC Patient, Aug 2018

Dr. Pagano is the best family practice/sports medicine doctor I have ever had. I give her an A++++++

SHC Patient, Aug 2018

Dr. Pagano is a competent, insightful, caring, and supportive internist. MMC is fortunate to have her on the staff!

SHC Patient, Aug 2018

I was very impressed with the doctor. She was very through, I wish there where more like her. Very positive experience.

SHC Patient, Aug 2018

Dr. Pagano clearly explained to me what was wrong, what the plan and treatment was and I felt very good after seeing her.

SHC Patient, Jun 2018

dr Pagano was amazing taking so much time to explain and go into great detail in my injury and my avs was just as detailed.

SHC Patient, Jun 2018

doc was great! friendly, knowledgeable, energetic

SHC Patient, Jun 2018

She is skilled, knowledgeable, and above all a good listener.

SHC Patient, Apr 2018

Really pleased with the visit!

SHC Patient, Apr 2018

Dr. Pagano is great but I just felt she was a bit rushed. i get that, her practice is busy. But her manner can be a bit curt. She talks very fast and I barely got a word in. She did however give me a good info sheet of my followup items so I am proceeding with those.

SHC Patient, Apr 2018

She talks too fast, Hard to keep up and remember

SHC Patient, Apr 2018

perfect

SHC Patient, Apr 2018

All was very good thank you very much.

SHC Patient, Apr 2018

She was terrific (Dr. Pagano).

SHC Patient, Mar 2018

I was a add on patient and I could tell my dr was busy and rushing a little.

SHC Patient, Mar 2018

I have already recommended her to my husband.

SHC Patient, Feb 2018

Dr. Pagano is an excellent physician - the best I have ever experienced! I am very pleased.

SHC Patient, Feb 2018

Dr. Pagano does a great job of remembering me, even if I haven't seen her for over a year. she listens to my concerns fully and explains what is going on clearly. The treatment was explained clearly and typed up in notes for me clearly in case I need to refer to them later.

SHC Patient, Dec 2017

Dr is taking a very conservative approach to treat my knee problem. She told me that walking is bad for my knee, but swimming and biking is okay!!! I have to walk in my daily routines and I'm having pain. she didn't seem to think that my pain is bad enough for an injection. she recommends oral drugs and therapy instead. I'd like to have more immediate relief.

SHC Patient, Dec 2017

good

SHC Patient, Dec 2017

Dr. Pagano is wonderful and I am SO pleased she is my PC!

SHC Patient, Dec 2017

Dr. Pagano was great--listened carefully, explained the nature of my knee problems and included me in the decision about what to do about them. I only wish I had known about her sooner! She needs to be listed under sports medicine rather than just family practice so those of us whose bodies are deteriorating can find her!

SHC Patient, Dec 2017

extraordinary. she explained my condition with a drawing, wrote out my options, followed up twice with me to make sure I got a surgical referral. she is so fantastic.

SHC Patient, Dec 2017

Dr. Pagano took her time to explain all that was needed. Caring & compassionate.

SHC Patient, Dec 2017

Dr. Pagano is an exceptionally good communicator.

SHC Patient, Nov 2017

I knew she was behind schedule, but did not feel rushed.

SHC Patient, Nov 2017

Dr Pagano is SO knowledgeable. I have so much confidence in her ability to diagnose and communicate her findings. She's really a terrific doctor!

SHC Patient, Nov 2017

Dr Pagano explained the issue and gave me appropriate options on further tests. She spent time correcting my misconceptions of the issue.

SHC Patient, Oct 2017

Great MD but very heavily scheduled and had to hurry from one exam room to another.

SHC Patient, Oct 2017

I was amazed at how much time and attention I got, considering it was the end of the day and I was new.

SHC Patient, Oct 2017

Dr. Pagano is terrific!

SHC Patient, Oct 2017

dr Pagano is friendly confident and very professional. She spent time with me to hear my concerns and ask me questions. I never felt rushed during the entire visit. I would highly recommend her to anyone as a primary care doctor.

SHC Patient, Oct 2017

Dr. Pagano is very concerned, charming and helpful.

SHC Patient, Oct 2017

This was all good.

SHC Patient, Sep 2017

Dr. Pagano is very thorough and supportive. She made room on her schedule to see me on the same day my X-ray was ordered by my PCP, Dr. Bennett.

SHC Patient, Sep 2017

It's clear, Dr Pagano knows sports medicine! I have the highest confidence in her abilities.

SHC Patient, Aug 2017

Dr. Pagano is probably the highest-energy, most efficient, most believable and trustworthy doctor I have ever met. Competent to the highest degree! I LOVE this doctor.

SHC Patient, Jul 2017

Dr. Pagano takes the time to hear the relevant history and do a thorough exam as a result, her treatment recommendations are on target and confidence-inspiring.

SHC Patient, Jun 2017

Dr Pagano was exceptionally good!!!

SHC Patient, May 2017

Dr. Pagano explained things to me and is in excellent communicator. I would highly recommend her!

SHC Patient, May 2017

Dr Pagano was very thorough and explained my condition in detail, as well as treatment options and next steps.

SHC Patient, May 2017

Christine is perhaps the best doctor I have ever had. She is professional, concerned, a problem solver, and very friendly!

SHC Patient, Apr 2017

Dr. Pagano is very warm, professional and knowledgeable. I feel very confident under her care.

SHC Patient, Apr 2017

I felt like the doctor did not listen well, but seemed rather defensive.

SHC Patient, Apr 2017

Although the doctor was friendly and attentive, the appointment was very rushed. We covered many topics in a relatively short amount of time. When I left, I wasn't sure the main goal for my appointment - renewal of a prescription - was actually done.

SHC Patient, Mar 2017

Dr. Pagano is great. Caring, quite competent, patient, able to explain well, courteous, thorough and efficient. She sets the bar high for the medical profession.

SHC Patient, Mar 2017

Dr Pagano is top notch- she skillfully and quickly analyzed my problem and clearly outlined the course of treatment. She has excellent communication and people skills. Overall I'd say she is a great addition to the Menlo Medical Clinic staff.

SHC Patient, Mar 2017

Great.

SHC Patient, Mar 2017

Excellent! Outstanding! Wonderful!

SHC Patient, Mar 2017

Dr. Pagano is excellent. Took the time to explain and was genuinely concerned about my injury.

SHC Patient, Feb 2017

doc was very thorough

SHC Patient, Feb 2017

Dr Pagano was excellent

SHC Patient, Feb 2017

Dr. Pagano is an excellent doctor who listens to her patients carefully and gives clear advice about how to treat illnesses and maladies.

SHC Patient, Feb 2017

I allowed to arrive on time because of the extreme weather conditions, yet I was still late. dr Pagano was extremely understanding and took time to explain options for follow up care. she is friendly, professional and caring.

SHC Patient, Feb 2017

dr Pagano is a wonderful doctor

SHC Patient, Jan 2017

GREAT experience. Dr. Pagano clearly is into sports herself and her experiences underscore her knowledge and you feel confident that she understands what you're experiencing. She personifies "if you're going to talk the talk, you've got to walk the walk". Loved her.

SHC Patient, Jan 2017

Dr. Pagano gives excellent care and answers all my questions.

SHC Patient, Jan 2017

Dr. Pagano was very thorough in her exam and was very tuned into the reasons for my visit. She was able to provide appropriate solutions and advice.

SHC Patient, Jan 2017

Dr. Pagano is an excellent doctor. I feel fortunate to have her as my doctor!

SHC Patient, Dec 2016

Excellent Experience

SHC Patient, Dec 2016

both Dr. Pagano and Dr. Ly (who handled the initial visit) were very good

SHC Patient, Dec 2016

Dr. Pagno gives me the tools to manage a healthy lifestyle. Her whole team are enabling care givers. They are professional and positive

SHC Patient, Nov 2016

Dr. Pagano clearly knows her stuff.. I had no issues with her ability to asses me or other patients..

SHC Patient, Nov 2016

Good.

SHC Patient, Nov 2016

The doctor was a little rushed!

SHC Patient, Nov 2016

The doctor recommended excellent therapy. The doctor was caring, supportive, sensitive and knowledgeable. Her communication was outstanding. She sent me home with documents to support and reinforced her presentation.

SHC Patient, Nov 2016

The availability of doctors at Menlo Medical if you need to be seen quickly is very poor

SHC Patient, Nov 2016

They were running late, and doctor felt rushed - they were really backed up. Appointment felt rushed and I didn't come away with all questions answered.

SHC Patient, Nov 2016

The physician made time to see me over her lunch hour the same day as I first attempted to schedule for evaluation of my injury. She covered all issues regarding my diagnosis and treatment VERY thoroughly. She was rushed because she had, I assume, other scheduled patients to attend to, however she exceeded my expectations in all categories asked about above.

SHC Patient, Oct 2016

She was great, thorough explanations explaining my options and great skill during the injection.

SHC Patient, Oct 2016

Dr. Pagano is thorough and also expresses empathy.

SHC Patient, Oct 2016

Dr. Pagano is EXCELLENT! I have already passed out her card to a couple of friends. It's a shame there is such a time-pressure going on.

SHC Patient, Oct 2016

It was very hard to say anything. The doctor did most of the talking (95%). I am not questioning the doctor's expertise but my feeling was she was not really interested in listening to me and wanted to get me out of there as soon as possible.

SHC Patient, Oct 2016

very pleased with the care provided.

SHC Patient, Sep 2016

Very thorough and professional. Liked the fact that x-rays were taken to check for the problem.

SHC Patient, Sep 2016

I was very impressed with her, but she's very fast-paced and I would appreciate it if she'd communicate just a touch slower. She's very good, though!

SHC Patient, Sep 2016

Dr. Pagano is very dedicated to her patients & always goes through my health with a fine comb. Will always follow up with phone calls & emails.

SHC Patient, Aug 2016

Cristina Pagano is a warm, supportive and capable physician. I would recommend her very highly to my friends who have orthopedic problems and need advice and treatment. She is an excellent orthopedic physiatrist!

SHC Patient, Aug 2016

As said earlier they worked me in the same day and they Dr. Pagano spent a good deal of time with me, at least a half and hour or 40 minutes. I am sure I cut into her lunch break.

SHC Patient, Aug 2016

wow! the physician was fantastic! she is so smart! she knew exactly which muscles I had injured based on the short description I was able to tell her about my injury! her treatment plan is going well so far. I would highly recommend Dr. Pagano!

SHC Patient, Aug 2016

I had an allergic reaction to some acne medication (with some blistering), and having researched the medication after this myself (benzyl peroxide) I would have liked the doctor to give me a little more warning that it might be harsh, and what to do if I had a bad reaction (putting it on less often, how to calm angry skin afterwards etc). I did appreciate being offered the medication--that the doctor noticed I had an acne problem (this was not the initial purpose of my visit) and so I really appreciated Dr Pagano's thoroughness and willingness to help me with this problem as well as the one I made the appointment for!

SHC Patient, Aug 2016

Dr. Pagano is very professional, friendly and explained my condition thoroughly.

SHC Patient, Aug 2016

Dr. Pagano was excellent. She took her time to helping with my pain. Very patient with me explaining evrything. I love going to her for any issue of pain I have. Great MD!!!

SHC Patient, Jul 2016

I did not have an appointment with Dr. Pagano but she took me in right away. I had an allergic reaction and she was so kind and welcoming. We need more doctors like her.

SHC Patient, Jul 2016

I was very impressed by the information I received and the concern of Dr. Pagano for my knee problem.

SHC Patient, Jul 2016

Excellent.

SHC Patient, Jul 2016

DOC PAGANO IS A VERY CARING PERSON AND DOCTOR. I WISH I HAD FOUND HER YEARS AGO.

SHC Patient, Jul 2016

Dr. Pagano was most informative about what she was going to do and why.

SHC Patient, Jun 2016

Dr Pagano is great! Really appreciate the explanations and practical approach.

SHC Patient, Jun 2016

Christina is a very competent, knowledgeable, and sensitive physician. She was a delight to meet, talk with about my condition, and plan my treatment. I would recommend her highly to friends for orthopedic problems, especially since she has no conflict of interest (e.g., proposing surgery) and is willing to take a conservative approach to treatment.

SHC Patient, May 2016

Dr. Pagano is awesome! She is very thorough and takes adequate time with the patient. She is very outgoing and friendly.

SHC Patient, May 2016

excellent doc. if all Menlo docs were like Dr. Pagano it would be a fabulous place

SHC Patient, May 2016

Dr. Pagano spent a significant amount of time with me and answered all of my questions. She explained things and took her time. The visit felt very natural and well worth my time. She treated me with kindness and professionalism.

SHC Patient, May 2016

Dr. Pagano was very helpful & kind. She is an extremely competent & knowledgeable physician. Great explanations of diagnosis, treatments & prognosis.

SHC Patient, May 2016

Exceptional in all regards.

SHC Patient, Apr 2016

I like that I can see my doctor's concern for my health and I appreciate her efforts to help me get in shape and lower my risks for a heart attack.

SHC Patient, Apr 2016

Bad - came in sick and Dr. took 10-15 minutes to update records before asking me about my situation.

SHC Patient, Apr 2016

Dr. PAgano makes up for my recent experiences with doctors I don't admire at Menlo and my sorrow for loss of really outstanding doctors such as Rachel Seaman and Seth Weissman. Family and Sports Medicine seems to have docs much more in alignment with what I find makes a good doc - direct, straightforward, clear, willing to respect my background which includes a fair bit of knowledge of anatomy and physiology (and I come from a family with many docs). This department is a godsend after my recent unpleasant experiences with post-Dr. Seaman internal medicine. I especially like Dr. Pagano's thoughtful and clear approach to my several skeletal system problems.

SHC Patient, Apr 2016

I am so happy that I made the switch to Dr. Pagano. She is attentive, easy to talk to and always looks out for my best interest. She does not rush me to get out of her office and doesn't just throw a prescription at the issue

SHC Patient, Apr 2016

Dr. Pagano is very thorough and I love that she is into diet as well.

SHC Patient, Mar 2016

Dr. Pagano is an awesome doctor and person. She was professional but friendly and concerned.

SHC Patient, Mar 2016

Dr. Pagano is professional and thorough as well as always concerned about the patient's best-interests. She is an exemplary doctor.

SHC Patient, Mar 2016

Dr Pagano is a carrying doctor i trust and feel very comfortable with

SHC Patient, Feb 2016

Dr. Pagano is extremely professional and amazingly caring at the same time. She always makes me feel respected and safe, since under her care I am confident that I am receiving the best medical attention possible. I feel very lucky to have her as my care provider!

SHC Patient, Feb 2016

Dr. Pagano was especially easy to talk with.

SHC Patient, Feb 2016

Dr. Pagano is great to work with!

SHC Patient, Feb 2016

Caring & thorough.

SHC Patient, Jan 2016

I am grateful that Dr. Pagano agreed to take me as a patient. I previously felt I had very good insurance and coverage, but lacked the same level of care from my providers. Dr. Pagano not only knows how to provide excellent care, she does it while also imparting compasion to her patients.

SHC Patient, Dec 2015

Since moving to CA two years ago I have gone to other physicians but since meeting with Dr. Pagano I have searched no further. She is terrific - professional, knowledgeable, warm, funny and realistic.

SHC Patient, Dec 2015

Dr. Pagano was excellent! She was extremely professional, courteous, understanding and quickly offered treatment options that greatly improved my situation.

SHC Patient, Nov 2015

All the doctor's and staff are great - but Dr. Pagano really stands out, she is terrific on every level.

SHC Patient, Nov 2015

Dr. Pagano is a very caring doctor in person, and then she always follows up with email communications, which I appreciate a great deal. She follows through with prescription orders and test orders and communicates results back to me promptly. I don't know how she does it all so well!!!

SHC Patient, Oct 2015

Very good.

SHC Patient, Oct 2015

Dr. Pagano is a caring human being. A++++

SHC Patient, Oct 2015

Dr Pagano uses closed loop communication, works extremely effectively.

SHC Patient, Oct 2015

Good.

SHC Patient, Oct 2015

Christine Pagano is terrific - every time I see her my confidence in her and comfort level increases.

SHC Patient, Oct 2015

Dr Pagano is very personable and knowledgeable. She was extremely encouraging about my progress with physical therapy, which made me feel good. I hadn't been so sure I was progressing well enough, and she pointed out ways that I had made important improvements.

SHC Patient, Sep 2015

Dr. Pagano is my PCP and I think she is absolutely fantastic. I feel like she spends a good amount of time with me (no rushing out of the room) and always makes sure that I understand what my next steps are for follow-up care. I would recommend her to anyone.

SHC Patient, Sep 2015

The doctor was friendly and efficient.

SHC Patient, Aug 2015

Dr. Pagano truly serves as an inspiration for other drs. to follow. Can't explain the tremendous frustration I felt in the past with other drs. Was getting run around & not much action. Dr. Pagano listens, takes action, imports sound advice, & POSITIVELY. Makes a huge difference in caring for the TOTALITY of the patient.

SHC Patient, Aug 2015

Dr. Pagano was excellent!

SHC Patient, Aug 2015

Dr. Pagano was friendly, informative, and thorough. She really listens, and has a very comfortable manner. I felt completely comfortable with her.

SHC Patient, Aug 2015

Excellent medical attention.

SHC Patient, Jul 2015

Very good experience.

SHC Patient, Jun 2015

she spent a great amount of time on my visit. I appreciate that very much!!!

SHC Patient, Mar 2015

great doctor, explains things well, professionally friendly and very easy to talk to

SHC Patient, Mar 2015

excellent as dr Pagano is my new doctor

SHC Patient, Apr 2014

I had to switch PCP's @ Menlo Medical (I have been a long time patient). Very pleased with the quality of care provided by my new doctor, Dr. Pagano. She was patient, kind, knowledgeable, and attentive. My original doctor left Menlo Med.

SHC Patient, Mar 2014

Dr. Pagano is excellent.

SHC Patient, Jan 2014

Great experience.

SHC Patient, Dec 2013

I felt the appointment was a little rushed, options for diagnosed treatment not given.