Dr. Ratcliff makes me feel very confident that he is doing his best to help resolve my issues. He pays great attention to my symptoms, asks detailed questions and analyses each aspect involved.
Dr.Ratcliff was amazing, so much better than very good. The handouts he provided were so helpful. I only wish I hadn't waited so long to see him - I wouldn't have been suffering for so long with my extreme foot pain had I gone in earlier. My own fault.
Dr. Ratcliff is knowledgeable, kind, caring, and friendly.
Dr. Ratcliff is awesome in terms of his medical knowledge, his friendly manner and his concern for my medical issue. I highly recommend him.
I wish all doctors and staff were as excellent and caring as Dr. Ratcliff!
Dr Ratcliff is always clear and concerned about my problems. when I leave I always feel better with problem solved.
He is awesome! So personable.
Dr. Ratcliff is an outstanding doctor.
Dr. Ratcliff is very knowledgeable, caring, friendly, and caring!
The doctor thoroughly explained my condition to me and gave me strategies to help me improve my condition. In addition to his foot health recommendations, it was also incredibly helpful to learn more about using the appropriate shoes for an activity. It was a very good experience, I would highly recommend.
This was one of the best doctor visits I have ever had! Dr. Ratcliff was honest with me when I asked some questions, which I really appreciate, and he told me of a procedure that I had never heard of before. He wrote me a prescription for it, giving me hope I hadn't had in so long. I am so excited about trying this procedure! I owe Dr. Radcliff a lot. He is the most wonderful doctor, I have known him for years. I am very, very thankful for his advice.
dr provided good information how to treat my feet
Dr. Ratcliff is knowledgeable, caring, friendly, and helpful.
Great experience and advice.
Dr. Ratcliff is very skilled taking care of my feet......
dr. radcliff is excellent
He cares about you, very nice doctor.
Dr. James Ratcliff was outstanding. We are fellow 'multipart' athletesand had instant rapport. My feet were a mess and HE cut my toe nails as well as perform the trimming. Just won a new client. And, encouraged me to see him in two+ months.
Dr. Ratcliff did a really good job of solving my problem (infected toenail) with the most conservative and least painful methods, for which I was grateful.
good doctor, direct and to the point.
did not like his manner. cursory visit. beginning to end. regret I saw him at all
Dr Ratcliff is very good, he knows his stuff and communicates very directly. Excellent
The care provider was helpful, sensitive and knowledgeable. Excellent care!!
I've already recommended Dr. Ratcliff to 3 people, he was great!
I'm so thankful and blessed that Dr. Ratcliff is my doctor. Dr. Ratcliff is great professionally but also so kind and wonderful. He understood me and have so much patience and compassion for me. Dr. Ratcliff make difference in my life and I'm so appreciated. Thank you!
Doc couldn't find the problem, but he scraped my toe and when I went home to soak it AGain and take Advil......it was soooooooooo good the next morning!! I played tennis.!! so happy!
Excellent doctor. He spent a lot of time with me and answered all my questions.
Dr. Ratcliff recommended a kind of shoes (New Balance) to me to walk everyday. That can support my ill right foot, reducing the pain.
Doc was great...I hope to never seem him again for my toe though ; -)
I had a great experience with Doctor Ratcliff and his assistant. They were very friendly, attentive and professional.
I have complete confidence in Dr. Ratcliffe
I wouldn't necessarily characterize him as "friendly" (he doesn't smile at all), but his wealth of knowledge was extremely helpful. I felt that I was in very good hands.
Dr. Ratcliff showed great concern and took the time to answer all of my questions and provided valuable information regarding diet changes, pain relief and medications
For my non serious issue he was great....I was in pain he relieved my toe, gave me ointment and antibiotics.....I'm happy I can walk and go play tennis!
Dr Ratcliff was friendly, informative, and professional
Doctor Ratcliff is excellent doctor but also respectful, kind, wonderful, understanding and Doctor Ratcliff have so much patience and compassion when I ask him so many questions and I needed his help. Doctor Ratcliff save my foot. I'm so thankful and blessed that his my doctor.
Dr. Ratcliff provided useful information regarding my inserts and shoes; providing me with better resources to get better products. He also gave instructions for exercises that should help some of my issues in addition for a recommendation for a product to help with leg cramps that I have had long running issues with.
Dr. Ratcliffe is EXCELLENT, as is the entire staff
Definitely would recommend Dr. Ratcliff to others. He was personable, friendly, knew his stuff, gave great advice, recommendations, and information. He is what doctors years ago were...caring. OUTSTANDING physician.
Dr. Ratcliff is one of the best smartest & most kind doctors.
Dr. Ratcliffe is thorough, resourceful & links ideas & concepts together that are easy to follow.
EPAT--excellent procedure that has resolved my plantar fasciitis
Dr. Ratcliff is excellent very professional friendly & knowledgeable!
So thankful that I have wonderful and caring doctor who is excellent in his job but also wonderful human being. Thank you!
I found Dr Ratliff very warm, caring and a good listener. He didn't waste my time or money requiring unnecessary X-rays prior to first appt (which was the case for Dr Reilly at RWC whom I cancelled my appt with). we discussed the situation that lead me to the need for the appointment, took care of the issue and advised me how to prevent recurrence in the future. Great appointment! Two thumbs up to Dr Ratcliff!
Dr Ratcliff was awesome! Cool dude! Took the time to evaluate my concerns.
Knowledgeable and approachable doctor
Seemed like this was just a job to him. Not particularly thorough.
The care provided by Dr. Ratcliff is excellent. I am pleased that he is my Physician.
Good experience with every one and every thing
Dr Ratcliff is always very concerned with my problems and tells me what is going on. He solves my problems and gives me clear explanations. I would highly recommend him.
dr ratcliff is excellent - an asset
Excellent doctor & communicator.
Doctor is very knowledgeable; showed me what and where to buy shoes and said that if I mentioned his name; the store will give me 10% discount which I really appreciated.
Dr. Ratcliff was kind enough to explain the machine used to me to my husband and its benefits. Very knowledgeable.
Dr Ratcliff is a fantasic Doctor and a very caring person.
The Doctor is kind, supportive, and very knowledgeable. I am fortunate to receive care from this physician.
Good caring Doctor, gave good explanation of my problems.
Dr Ratcliff spent time with me to discuss perrifal concerns I have with adjacent anatomical parts
Excellent experience, as is usual with Dr. R.
I was told that instead of six weeks how I'd have to wait 12 weeks to have the screw in my foot removed. Doc knows I'll be living in a different state by then.
Very rude and didn't spent the time, or seem too concern in my problem of helping me.
the doctor did an excellent job of relieving the pain in my toe, quickly and efficiently
Dr Ratcliff was condescending and judgmental. While a lot of what he said made sense, he was very quick to provide judgement - my shoes were old, where I shop for shoes today isn't great, my shoe brand of choice isn't good, etc., etc. I'm looking for someone who will work with me and be less judgmental. I"m a highly disciplined person and can make lots of different changes to my lifestyle to get better. But not with Dr Ratcliff.
Dr. Ratcliff is always very direct and on point. Listens closely, then advises. His style promotes confidence in his abilities and his advice.
The doctor was great at explaining what he thought was affecting me and gave plenty of suggestions to help me recover.
Dr Ratcliff is an awesome doctor. He explained to me what was going and took time to give me recommendations on what shoes to wear and where to go. The treatmemt/ procedure he performed gave me so much relief on my problem and he also anwwers all my questions even with my daughter's condition which i asked. Very knowledgeable
Dr. Ratcliff is knowledgeable, caring, friendly, and supportive. I am so pleased to receive medical care from him.
Dr. Ratcliff and staff were professional, thoughtful and kind. Also empathetic about nerves related to the procedure.
Very Good experience with Dr. Ratliff. He is very easy to talk to and explains my pain and problem very well to for me to understand. The Dr's suggestions have been working for me and I do feel and see improvement to my foot.
Dr. Ratcliff is a caring and great doctor.
I will recommend Dr Ratcliff
I had forgotten this physician was condisending and that is the same reason I did not return for 5 years
I encountered someone else at a shoe store after my visit, and she overheard me mention Dr. Ratcliff's name. She spoke up and said how much she loved his work, so I felt even better about finding him!
Dr Ratcliffe and Paula are great!!!!
I have a complex condition that involves foot pain from arthritis, irritated nerves and plantar fasciitis. Other specialists are working on the first two, but Dr. Ratcliffe gave me some very helpful advice about orthoses, shoes and stretches to relieve my PF and increase my mobility. In addition, he worked me into his schedule despite being fully booked because my pain is very debilitating and he wanted to help alleviate it.
Dr Ratcliff has cured my toe tail fungus!I have been dealing with this for years.I finally changed podiatrists and Dr Ratcliff did the job. A big Thank You !n
Dr. Ratcliff is very good -- clearly explains everything and the treatment (thus far) has been effective.
Ratcliffe is an excellent podiatrist
Dr. Ratcliff was efficient, easy going but professional. He put me at ease and took care of business.
I have an excellent relationship w my provider Dr Ratcliffe
This was my first visit with Dr. Ratcliff. While the reason for my visit was quite simple and mundane, in the interest of building a long-term relationship, I would have found it helpful to get even a brief introduction on Dr. Ratcliff's background before getting right to the business of diagnosing my athlete's foot.
Dr. Ratcliff provided my with a lot of helpful information and Home Exercises.
The Care Provider is excellent. He is compassionate, knowledgeable, and very caring.
Dr Ratcliff is very good. He explains things clearly and is very efficient at his job. I am happy to be his patient.
Dr. Ratcliffe is a dedicated and wonderful Physician.
He entered the room, said a friendly "hello" and was smiling. I immediately felt comfortable with Dr. R. He gave me a thorough explanation and causation of the problem. My left foot was extremely painful when applying pressure. He removed a callus and it felt like a miracle -- I could walk again without pain. Thank you!
Dr. Radcliff in a intelligent, kind, caring excellent physician
The care provider is very knowledgeable, caring, and sensitive. I feel fortunate to be his patient.
Dr. Ratcliff and his nurse Paula are terrific. I like them both and am very glad I found them.
Every department at Stanford should show such excellence, concern and knowledge in patient care as Dr. Ratcliff and his team.
Dr. Ratcliff is one of my favorites at Menlo Medical.
the only caveat is the time it took to schedule an appointment -2 months - due to sched availability. concerns that follow upappt that the dr recommended will take too long, too.
Dr. Radcliffe is an incredible doctor. I have been to him for years and he always so wonderful at explaining what the issues are, telling me treatment options. The level of care he provides is phenomenal. I have a ton of doctors and several are at his level but many more are not. I saw a doctor for my foot problem not realizing Dr. Radcliffe also did this surgery. I went to Stanford and saw a doctor, they took x-rays, came in, explained the pretty serious surgery they were going to do on me, telling me (or I told them) how dangerous surgery is for me, they scheduled the surgery. The following week they called to say the doctor broke her wrist and we would have to postpone. I saw Dr. Radcliff and told him about this and he said I do that surgery. I didn't realize that, I was quite happy. He gets out my x-rays, then he comes over and did something this other doctor did not. He examined my foot and asked where it hurt that I wanted relief. I said here. He showed me how the surgery would do this but my pain is not in that area. We nothing were so happy I hadn't had the surgery which would have been risky to survive (I am on blood thinner and when I was low I had had a major stroke,I spent years relearning how to walk, speak, etc, we didn't want that or worse to happen to me). it would not have solved the problem. Instaid he suggested and I agreed to have a series, like 6, so many weeks apart, of something that would hopefully lessen the pain. I did that and the relief I feel each and every day makes such a difference in my life, I cannot tell you how thankful I am to Dr. Radcliff. He made a phenomenal difference in my everyday life. Plus he is all of the above, extremely friendly, always explains things quite well, etc.
I get the best care from Dr. Sklarin
Dr. Rutcliff is excellent doctor, not only a good professionaly but also wonderful person. Hes always respectful, kind and understanding doctor when I ask so many questions. Im so appreciated for his care. Very thankful to doctor Rutcliff.
While he helped with the medical issue, he really doesn't have a social personality. Not particularly friendly either.
Not a very warm person. Seemed brusque.
When I have a corn etc Dr Ratcliff takes me right away and solves the problem well. He always gets me walking without pain again.
I have complete confidence in my care.
Dr. Ratcliff is professional, compassionate and very caring.
Dr. RATCLIFF is a delightful man and MD.
Dr Radcliff is an excellent diagnostician.
Dr. Radcliff is an excellent diagnostician. He zeroed in an my foot pain and effectively treated it.
Doctor Ratcliff needs to smile and he needs to take all concerns seriously even if he believes that they are inconsequential.
I felt that he was very capable and knowledgeable
Dr. Radcliff is informative, efficient and knowledgeable. He is easy to talk to.
Dr Radcliff is always so concerned about my problems and never hurts when he removes the problem.
It would be good to have the provider build some sort of rapport with patients. I kind of felt like my appointment was an inconvenience, almost?
This was a terrible medical experience. My podiatrist swore within 30 second of the interview beginning. He told me he knew what he was talking about "because I run ultramarathons." He showed absolutely no interest in any of my questions. He dismissed my concerns outright. He spent less than 5 total minutes in the room before rushing out. He gave me inserts for my shoes but left it to me to cut them to the right size--and gave about 5 seconds direction on how to do so as he was rushing out of the room. I have had significant pain for >8 months and he sent me on my way without a list of possible diagnoses. I will never ever see this terrible provider again.
I was very impressed with the doctor.
Excellent communicator. I am very confident in this practitioner I continue to return to this practitioner because of his effective and conservative treatments.
Menlo Cl. is lucky to have a doctor like Dr. R.
Dr. Ratcliff a very compassionate caring person.
Dr Ratcliff gives personalized care. I trust him to give me the best solution for my symptoms.
Great experience. He is a very caring doctor.
Improvement in doctor's bedside manners would be appreciated
Doctor Ratcliff is explained everything, was most professional and caring. I am so glad was referred to him.
Not very friendly. Does the minimum.
So glad I found Dr. Ratcliff! Did not know anything about my ability to treat my injury, he is smart, kind an excellent physician.
Dr. Ratcliff was clearly knowledgeable and confident. He eased my concerns and accommodated my wishes.
the podiatrist was arrogant. He made feel worst than what I am already feeling with my situation. He doesnt know how to listen, he doesnt know how to value his patients. worst doctor I ever met that works in Stanford.
Dr. Ratcliff is an outstanding doctor but he is also an outstanding man who cares about you as a person not just as a patient.
I am more familiar with him now but initially he seemed abrupt and condescending. we have built a rapport that is comfortable.
A little bit better bedside manners would be appreciated. I felt like I was being blamed for my condition. He may not have meant that but it came across that way. Having said the above, he sound like he knows his craft
Dr. Ratcliffe is the best!
Excellent knowledgable practitioner. Much appreciation for his care.
Dr. Ratcliff is a nice person, courteous, and very knowledgeable. His expertise is not in question. His bedside manner is however. As he walked into the exam room he did not wash/ sanitize his hands (maybe he does this upon exiting a room, but it caught my attention nonetheless). The biggest issue I had is a lack of overall care. I stated that I hadn't seen a podiatrist in over a decade; so I thought he would discuss any additional issues he saw other than my main complaint. As it was, because it took a month for an appointment, my tendinitis pain was gone, and he made it clear there was little to see or do. He suggested and demonstrated a stretch that might help strengthen surrounding muscles and hopefully prevent future pain. While Dr. Ratcliff has my respect and understanding (he is extremely busy), I will be seeking another podiatrist.
Great experience with Dr. Radcliffe throughout the process of my procedure. Called office after hours and received a followup call within the hour from the Dr. Procedure was done very well as evidenced by my short recovery time. I cannot sing Dr. Radcliffe's praises high enough.
Dr. Radaff is very good at engaging our son in his care. He is very thorough and kind.
I plan to return to him on a regular basis!
I have been telling my peers about the great care and results I have experienced with my neuroma. As a nurse my feet are a major concern.
I think Dr. Ratcliff is an expert in his field. and I believe he may have found the reason for the pain I had for over a year, which is awesome. But the interactions with him were not very pleasant. He appeared very impatient, criticisms that I was not precise enough in my description of the pain. He diagnosed it and gave me a pamphlet to read about it while preparing a shot. He came back and started spraying my foot wit a super cold spray. He did not say that he wanted to give me the injection while spraying, and became upset that I was moving my foot in discomfort from the cold. Once I knew what he was up to, it wasn't a problem. But it would have been better to describe the process beforehand.
Dr. Ratcliff does excellent work. I have complete confidence in him, and I'm entirely pleased with his work.
Dr. R. is fantastic. Our son has had many drs. for his issues and Dr. R. is best by far.
I liked the fact that Dr. Ratcliif was a runner and had experienced a similar problem.
Always friendly & takes as much time as you need to answer all questions.
While Dr. Ratcliff has been at times OK, his demeanor has been largely dismissive, arrogant, short and borderline disinterested. I presume he's a capable doctor, but his demeanor often suggests he's almost too bored to listen closely or consider problems that might lie beyond the scope of the "usual."
I saw James Ratcliff, D.P.M. I found his attitude unprofessional. I came in because I had excruciating foot pain, and his attitude marginalized my problem. He didn't listen to the background of my problem. This left me having to correct his assumptions about the causes and my level of pain as the consultation continued. I know there are different styles of speaking, but the phrases he used were so informal and patronizing to the point of being unhelpful. He used phrases such as "that's a major bummer" and "well it's not like you were running a marathon." This blase attitude made it difficult to communicate with him and trust his judgment. Out of the 10-15 minutes he spent with me, he spent the last minutes explaining what he thought and medically what was happening. Whether or not his diagnosis or advice was useful, I left with little confidence in the appointment. I have been part of Stanford Health Care for quite some time, and I know that he does not reflect the amazing treatment I have had at Stanford for my various health issues.
Dr Ratcliff is confident in his decisions. I believe he values my health outcome.
MD asked appropriate questions and honestly gave his opinion that his services would not be the most helpful to my issue and would likely be big expense for little gain. VERY MUCH appreciated his honesty
Feel that my original issue was addressed & worked well.
Dr Radcliffe is great and so is his nurse.
I have consistently been extremely satisfied in every appointment with Dr. Ratcliff.
whole visit took about 2 minutes. Doctor didn't listen and looked in a rush. I understand it might not be his fault. But this appointment was clear waste of time and money for me.
did not introduce himself. Did not provide treatment options. Terrible bedside manners.
Better provider than most with good technique and good sense of humor,
Both nurses and doctors, working late, were helpful, patient, and reassuring. I thank (and did thank) them wholeheartedly.
Very happy with Dr. Ratcliff & PA Paula!
Provider had little to say
Very pleased with Dr. Ratcliff!
appreciated being treated at same appt, and not having to make a separate appt
Dr. Ratcliff did a great surgery, and his followup care is terrific.
Dr. Ratcliff provided excellent options and suggestions. He comprehensively and clearly answered all of my questions and concerns.
This is the second time I have seen this man, I will not return. He is negative and condescending, I felt he didn't like me either time. Virtually no warmth or concern for the problem I'm having. His best suggestion.... buy new shoes like he does four times a year.
The Doctor explained my situation to me, performed the procedure to remedy it, and gave me instructions on how to care for it until my follow up appointment. Excellent!
Dr. Ratcliff is a talented surgeon, and he did outstanding work on my problem.
He was a bit condescending and a little arrogant. Little eye contact. I felt like a bit of an inconvenience.
I am an RN at Stanford and am always looking at the way we give care. Dr. Ratcliff and his assistant Paula are Wonderful. I had asked for a second opinion and Dr. Ratcliff did not seem offended or concerned that I asked for a second opinion. He did my bunionectomy and did an excellent job. His medical Assistant Paula helped me through the paperwork. They are wonderful.
Dr. Ratcliff is "A++" (plus plus).
Dr. Ratcliff and Paula have taken great care of me.
Dr. Ratcliff explained everything step by step. I was very pleased by his attentiveness, professionalism, and overall courtesy and care.
Good progress per doctors instructions.
Dr. Ratcliff is a gifted surgeon. I've had this surgery on my other foot by different doctor and this time it is much easier.
Problem fixed and Very Happy with treatment.
Dr. Ratcliff is outstanding ---- I have been his patient for 6 years. He has performed 2 successful surgeries on my feet. I have referred two friends to him that have been equally pleased with his care. Dr. Ratcliff shows concern for his patients & is an excellent clinician.
Dr. Radcliff is terrific. He is a gifted surgeon. He is also very knowledgeable and very concerned about my recovery.
No nonsense and efficient treatment of a simple issue.
This appointment was an excellent experience. Dr Radcliffe was awesome. He actually believed me when I told him I had a piece of glass in my foot, even though the X-rays didn't show it. He found the piece even though it was like looking for a needle in a hay stack. He is an awesome Doctor.
I have referred friends to Dr. Ratcliff. He is excellent.
on top of being extremely late, i felt the provider rush through my diagnoses, wasn't patient with me and wanted me out the door so that he could go to his next patient
Possibly the least empathetic doctor I've ever had.
I found this MD to have a poor bedside manner, . He gave me the impression that I was taking up his time and did not appear very emphatic or interested in my issue. He did address the problem and treated it with an injection however, I will not return to him and hope my insurance has another provider that is more caring.
Dr. was very efficient and had me on my way quickly.
Very good experience. Felt very safe & confident I was getting a great care.
I messaged the dr. 2 days after the visit because my foot was quite painful. He responded right away and explained it would be painful for a few more days.
I am grateful to have such good care at a great clinic. I have total confidence in Dr. Ratcliff.
After waiting in the wait room for about 30 min, I probably spend less than 3 minutes with the doctor. It was clear to me that they were behind schedule at the end of the day and, since my issue was not really critical, the doctor just rushed through the visit and moved on, leaving no time to ask questions, etc.
Attentive, inclusive, and knowledgeable.
He kept telling me story was wrong & challenging my explanation, he would leave the exam room to talk on the phone & I heard him claiming he couldn't leave yet b/c he had to deal with me, & I wasn't completely comfortable with him cutting into my foot but he went ahead any way.
Dr. Ratcliff was great but seemed rushed & in a hurry.
Competence with gracious concern are the hallmarks of this fine professional.
Nice guy just not so warm or verbal but definitely - knowledgeable & fair. I trust him.
Excellent dr. very calm & nice.
Dr Ratcliff kept me informed through the whole procedure and I would definitely recommend him to family and friends. I felt very comfortable during my appointment.
Good experience; right diagnostic.
Dr Ratcliff was very thorough and provided me with additional information to assist with improving my condition at home.
Dr. Ratcliff is an asset to Menlo Medical Clinic. He is caring, sensitive and very knowledgeable.
I can't imagine having better care than Dr. Ratcliff gives!!!
Dr. Ratcliff is professional most conscious.
Very pleased with Dr. Ratcliff - I would send anyone I know with foot conditions to him.
Dr. dismissed my complaint and never addressed the reason I had come to him.
Always a very good experience.
Dr. Ratcliff is an asset to Menlo Medical Clinic. He is caring, knowledgeable, and very helpful.
Only hesitation is the wait time.