James Ratcliff, DPM

James Ratcliff, DPM

Podiatrist

Bio:   Dr. Ratcliff is Board Certified by the American Board of Foot and Ankle Surgery.

He joined Menlo Medical Clinic in 1997. Dr. Ratcliff enjoys running , training for triathlons, and surfing.

He is married and has two teenage sons.
4.7 out of 5
442 Patient Ratings
226 Patient Comments

Menlo Medical Clinic in Menlo Park - 1300 Crane

Professional Education

  • Residency: VA Greater Los Angeles Health Care System (1992) CA
  • Medical Education: California College of Podiatric Medicine Registrar (1991) CA
  • Board Certification: American Board of Foot and Ankle Surgery, Podiatric Surgery - Foot and Ankle (1997)
4.8

Friendliness

4.7

Explanations

4.7

Listens

4.7

Care provider's efforts to include you in decisions about your care

4.8

Clear Communication

4.7

Confidence in your doctor

4.7

Recommended to others

4.6

Wait times

SHC Patient, Oct 2020

Good experience.

SHC Patient, Oct 2020

Dr. Ratcliff is knowledgeable, caring, friendly, and helpful.

SHC Patient, Oct 2020

good

SHC Patient, Oct 2020

Great experience and advice.

SHC Patient, Sep 2020

Dr. Ratcliff is very skilled taking care of my feet......

SHC Patient, Sep 2020

dr. radcliff is excellent

SHC Patient, Aug 2020

He cares about you, very nice doctor.

SHC Patient, Jul 2020

Dr. James Ratcliff was outstanding. We are fellow 'multipart' athletesand had instant rapport. My feet were a mess and HE cut my toe nails as well as perform the trimming. Just won a new client. And, encouraged me to see him in two+ months.

SHC Patient, Jul 2020

Dr. Ratcliff did a really good job of solving my problem (infected toenail) with the most conservative and least painful methods, for which I was grateful.

SHC Patient, Jul 2020

good doctor, direct and to the point.

SHC Patient, Jun 2020

did not like his manner. cursory visit. beginning to end. regret I saw him at all

SHC Patient, Jun 2020

good

View All 226 Patient Comments »
4.7 out of 5
442 Patient Ratings
226 Patient Comments

SHC Patient, Oct 2020

Good experience.

SHC Patient, Oct 2020

Dr. Ratcliff is knowledgeable, caring, friendly, and helpful.

SHC Patient, Oct 2020

good

SHC Patient, Oct 2020

Great experience and advice.

SHC Patient, Sep 2020

Dr. Ratcliff is very skilled taking care of my feet......

SHC Patient, Sep 2020

dr. radcliff is excellent

SHC Patient, Aug 2020

He cares about you, very nice doctor.

SHC Patient, Jul 2020

Dr. James Ratcliff was outstanding. We are fellow 'multipart' athletesand had instant rapport. My feet were a mess and HE cut my toe nails as well as perform the trimming. Just won a new client. And, encouraged me to see him in two+ months.

SHC Patient, Jul 2020

Dr. Ratcliff did a really good job of solving my problem (infected toenail) with the most conservative and least painful methods, for which I was grateful.

SHC Patient, Jul 2020

good doctor, direct and to the point.

SHC Patient, Jun 2020

did not like his manner. cursory visit. beginning to end. regret I saw him at all

SHC Patient, Jun 2020

good

SHC Patient, Jun 2020

Dr Ratcliff is very good, he knows his stuff and communicates very directly. Excellent

SHC Patient, Jun 2020

The care provider was helpful, sensitive and knowledgeable. Excellent care!!

SHC Patient, Jun 2020

I've already recommended Dr. Ratcliff to 3 people, he was great!

SHC Patient, Jun 2020

Dr. Ratcliffe was great.

SHC Patient, Jun 2020

I'm so thankful and blessed that Dr. Ratcliff is my doctor. Dr. Ratcliff is great professionally but also so kind and wonderful. He understood me and have so much patience and compassion for me. Dr. Ratcliff make difference in my life and I'm so appreciated. Thank you!

SHC Patient, May 2020

Doc couldn't find the problem, but he scraped my toe and when I went home to soak it AGain and take Advil......it was soooooooooo good the next morning!! I played tennis.!! so happy!

SHC Patient, May 2020

Excellent doctor. He spent a lot of time with me and answered all my questions.

SHC Patient, May 2020

Dr. Ratcliff recommended a kind of shoes (New Balance) to me to walk everyday. That can support my ill right foot, reducing the pain.

SHC Patient, Apr 2020

Doc was great...I hope to never seem him again for my toe though ; -)

SHC Patient, Mar 2020

I had a great experience with Doctor Ratcliff and his assistant. They were very friendly, attentive and professional.

SHC Patient, Mar 2020

I have complete confidence in Dr. Ratcliffe

SHC Patient, Jan 2020

I wouldn't necessarily characterize him as "friendly" (he doesn't smile at all), but his wealth of knowledge was extremely helpful. I felt that I was in very good hands.

SHC Patient, Jan 2020

Dr. Ratcliff showed great concern and took the time to answer all of my questions and provided valuable information regarding diet changes, pain relief and medications

SHC Patient, Jan 2020

For my non serious issue he was great....I was in pain he relieved my toe, gave me ointment and antibiotics.....I'm happy I can walk and go play tennis!

SHC Patient, Nov 2019

Dr Ratcliff was friendly, informative, and professional

SHC Patient, Nov 2019

Doctor Ratcliff is excellent doctor but also respectful, kind, wonderful, understanding and Doctor Ratcliff have so much patience and compassion when I ask him so many questions and I needed his help. Doctor Ratcliff save my foot. I'm so thankful and blessed that his my doctor.

SHC Patient, Oct 2019

Excellent Care Provider

SHC Patient, Oct 2019

Dr. Ratcliff provided useful information regarding my inserts and shoes; providing me with better resources to get better products. He also gave instructions for exercises that should help some of my issues in addition for a recommendation for a product to help with leg cramps that I have had long running issues with.

SHC Patient, Oct 2019

Dr. Ratcliffe is EXCELLENT, as is the entire staff

SHC Patient, Sep 2019

Definitely would recommend Dr. Ratcliff to others. He was personable, friendly, knew his stuff, gave great advice, recommendations, and information. He is what doctors years ago were...caring. OUTSTANDING physician.

SHC Patient, Sep 2019

Dr. Ratcliff is one of the best smartest & most kind doctors.

SHC Patient, Sep 2019

Always very nice.

SHC Patient, Sep 2019

No bad experience -

SHC Patient, Aug 2019

Dr. Ratcliffe is thorough, resourceful & links ideas & concepts together that are easy to follow.

SHC Patient, Aug 2019

EPAT--excellent procedure that has resolved my plantar fasciitis

SHC Patient, Aug 2019

Dr. Ratcliff is excellent very professional friendly & knowledgeable!

SHC Patient, Aug 2019

I found Dr Ratliff very warm, caring and a good listener. He didn't waste my time or money requiring unnecessary X-rays prior to first appt (which was the case for Dr Reilly at RWC whom I cancelled my appt with). we discussed the situation that lead me to the need for the appointment, took care of the issue and advised me how to prevent recurrence in the future. Great appointment! Two thumbs up to Dr Ratcliff!

SHC Patient, Aug 2019

So thankful that I have wonderful and caring doctor who is excellent in his job but also wonderful human being. Thank you!

SHC Patient, Aug 2019

Dr Ratcliff was awesome! Cool dude! Took the time to evaluate my concerns.

SHC Patient, Aug 2019

Knowledgeable and approachable doctor

SHC Patient, Aug 2019

Seemed like this was just a job to him. Not particularly thorough.

SHC Patient, Jul 2019

The care provided by Dr. Ratcliff is excellent. I am pleased that he is my Physician.

SHC Patient, Jun 2019

good

SHC Patient, Jun 2019

Good experience with every one and every thing

SHC Patient, Jun 2019

Good.

SHC Patient, Jun 2019

Dr Ratcliff is always very concerned with my problems and tells me what is going on. He solves my problems and gives me clear explanations. I would highly recommend him.

SHC Patient, May 2019

Dr. Ratcliff is great!

SHC Patient, May 2019

dr ratcliff is excellent - an asset

SHC Patient, May 2019

Excellent doctor & communicator.

SHC Patient, Apr 2019

Dr. Ratcliff was kind enough to explain the machine used to me to my husband and its benefits. Very knowledgeable.

SHC Patient, Apr 2019

Doctor is very knowledgeable; showed me what and where to buy shoes and said that if I mentioned his name; the store will give me 10% discount which I really appreciated.

SHC Patient, Apr 2019

Dr Ratcliff is a fantasic Doctor and a very caring person.

SHC Patient, Apr 2019

The Doctor is kind, supportive, and very knowledgeable. I am fortunate to receive care from this physician.

SHC Patient, Apr 2019

Good caring Doctor, gave good explanation of my problems.

SHC Patient, Apr 2019

It was easy.

SHC Patient, Apr 2019

Dr Ratcliff spent time with me to discuss perrifal concerns I have with adjacent anatomical parts

SHC Patient, Mar 2019

Excellent experience, as is usual with Dr. R.

SHC Patient, Mar 2019

Good.

SHC Patient, Mar 2019

I was told that instead of six weeks how I'd have to wait 12 weeks to have the screw in my foot removed. Doc knows I'll be living in a different state by then.

SHC Patient, Mar 2019

Very rude and didn't spent the time, or seem too concern in my problem of helping me.

SHC Patient, Mar 2019

the doctor did an excellent job of relieving the pain in my toe, quickly and efficiently

SHC Patient, Feb 2019

Dr Ratcliff was condescending and judgmental. While a lot of what he said made sense, he was very quick to provide judgement - my shoes were old, where I shop for shoes today isn't great, my shoe brand of choice isn't good, etc., etc. I'm looking for someone who will work with me and be less judgmental. I"m a highly disciplined person and can make lots of different changes to my lifestyle to get better. But not with Dr Ratcliff.

SHC Patient, Feb 2019

Dr. Ratcliff is always very direct and on point. Listens closely, then advises. His style promotes confidence in his abilities and his advice.

SHC Patient, Feb 2019

Great bedside manner!

SHC Patient, Feb 2019

The doctor was great at explaining what he thought was affecting me and gave plenty of suggestions to help me recover.

SHC Patient, Feb 2019

Excellent care.

SHC Patient, Feb 2019

Dr. Ratcliff is knowledgeable, caring, friendly, and supportive. I am so pleased to receive medical care from him.

SHC Patient, Feb 2019

Dr Ratcliff is an awesome doctor. He explained to me what was going and took time to give me recommendations on what shoes to wear and where to go. The treatmemt/ procedure he performed gave me so much relief on my problem and he also anwwers all my questions even with my daughter's condition which i asked. Very knowledgeable

SHC Patient, Jan 2019

Dr. Ratcliff and staff were professional, thoughtful and kind. Also empathetic about nerves related to the procedure.

SHC Patient, Jan 2019

Very Good experience with Dr. Ratliff. He is very easy to talk to and explains my pain and problem very well to for me to understand. The Dr's suggestions have been working for me and I do feel and see improvement to my foot.

SHC Patient, Dec 2018

Dr. Ratcliff is a caring and great doctor.

SHC Patient, Dec 2018

I will recommend Dr Ratcliff

SHC Patient, Dec 2018

I had forgotten this physician was condisending and that is the same reason I did not return for 5 years

SHC Patient, Nov 2018

I encountered someone else at a shoe store after my visit, and she overheard me mention Dr. Ratcliff's name. She spoke up and said how much she loved his work, so I felt even better about finding him!

SHC Patient, Nov 2018

Dr Ratcliffe and Paula are great!!!!

SHC Patient, Oct 2018

I have a complex condition that involves foot pain from arthritis, irritated nerves and plantar fasciitis. Other specialists are working on the first two, but Dr. Ratcliffe gave me some very helpful advice about orthoses, shoes and stretches to relieve my PF and increase my mobility. In addition, he worked me into his schedule despite being fully booked because my pain is very debilitating and he wanted to help alleviate it.

SHC Patient, Oct 2018

Dr. Ratcliff is very good -- clearly explains everything and the treatment (thus far) has been effective.

SHC Patient, Oct 2018

Dr Ratcliff has cured my toe tail fungus!I have been dealing with this for years.I finally changed podiatrists and Dr Ratcliff did the job. A big Thank You !n

SHC Patient, Oct 2018

Ratcliffe is an excellent podiatrist

SHC Patient, Oct 2018

Dr. Ratcliff was efficient, easy going but professional. He put me at ease and took care of business.

SHC Patient, Sep 2018

I have an excellent relationship w my provider Dr Ratcliffe

SHC Patient, Sep 2018

This was my first visit with Dr. Ratcliff. While the reason for my visit was quite simple and mundane, in the interest of building a long-term relationship, I would have found it helpful to get even a brief introduction on Dr. Ratcliff's background before getting right to the business of diagnosing my athlete's foot.

SHC Patient, Sep 2018

Good

SHC Patient, Aug 2018

Dr. Ratcliff provided my with a lot of helpful information and Home Exercises.

SHC Patient, Aug 2018

good

SHC Patient, Aug 2018

The Care Provider is excellent. He is compassionate, knowledgeable, and very caring.

SHC Patient, Aug 2018

Dr Ratcliff is very good. He explains things clearly and is very efficient at his job. I am happy to be his patient.

SHC Patient, Aug 2018

Good

SHC Patient, Aug 2018

Dr. Ratcliffe is a dedicated and wonderful Physician.

SHC Patient, Jul 2018

He entered the room, said a friendly "hello" and was smiling. I immediately felt comfortable with Dr. R. He gave me a thorough explanation and causation of the problem. My left foot was extremely painful when applying pressure. He removed a callus and it felt like a miracle -- I could walk again without pain. Thank you!

SHC Patient, Jun 2018

Dr. Radcliff in a intelligent, kind, caring excellent physician

SHC Patient, Jun 2018

The care provider is very knowledgeable, caring, and sensitive. I feel fortunate to be his patient.

SHC Patient, Jun 2018

Dr. Ratcliff and his nurse Paula are terrific. I like them both and am very glad I found them.

SHC Patient, Jun 2018

Every department at Stanford should show such excellence, concern and knowledge in patient care as Dr. Ratcliff and his team.

SHC Patient, May 2018

good

SHC Patient, May 2018

Dr. Ratcliff is one of my favorites at Menlo Medical.

SHC Patient, May 2018

the only caveat is the time it took to schedule an appointment -2 months - due to sched availability. concerns that follow upappt that the dr recommended will take too long, too.

SHC Patient, May 2018

Dr. Radcliffe is an incredible doctor. I have been to him for years and he always so wonderful at explaining what the issues are, telling me treatment options. The level of care he provides is phenomenal. I have a ton of doctors and several are at his level but many more are not. I saw a doctor for my foot problem not realizing Dr. Radcliffe also did this surgery. I went to Stanford and saw a doctor, they took x-rays, came in, explained the pretty serious surgery they were going to do on me, telling me (or I told them) how dangerous surgery is for me, they scheduled the surgery. The following week they called to say the doctor broke her wrist and we would have to postpone. I saw Dr. Radcliff and told him about this and he said I do that surgery. I didn't realize that, I was quite happy. He gets out my x-rays, then he comes over and did something this other doctor did not. He examined my foot and asked where it hurt that I wanted relief. I said here. He showed me how the surgery would do this but my pain is not in that area. We nothing were so happy I hadn't had the surgery which would have been risky to survive (I am on blood thinner and when I was low I had had a major stroke,I spent years relearning how to walk, speak, etc, we didn't want that or worse to happen to me). it would not have solved the problem. Instaid he suggested and I agreed to have a series, like 6, so many weeks apart, of something that would hopefully lessen the pain. I did that and the relief I feel each and every day makes such a difference in my life, I cannot tell you how thankful I am to Dr. Radcliff. He made a phenomenal difference in my everyday life. Plus he is all of the above, extremely friendly, always explains things quite well, etc.

SHC Patient, Apr 2018

I get the best care from Dr. Sklarin

SHC Patient, Mar 2018

Dr. Rutcliff is excellent doctor, not only a good professionaly but also wonderful person. Hes always respectful, kind and understanding doctor when I ask so many questions. Im so appreciated for his care. Very thankful to doctor Rutcliff.

SHC Patient, Feb 2018

Love Dr Ratcliff!

SHC Patient, Jan 2018

While he helped with the medical issue, he really doesn't have a social personality. Not particularly friendly either.

SHC Patient, Jan 2018

Excellent!

SHC Patient, Dec 2017

Not a very warm person. Seemed brusque.

SHC Patient, Nov 2017

When I have a corn etc Dr Ratcliff takes me right away and solves the problem well. He always gets me walking without pain again.

SHC Patient, Nov 2017

I have complete confidence in my care.

SHC Patient, Nov 2017

Dr. Ratcliff is professional, compassionate and very caring.

SHC Patient, Oct 2017

Dr. RATCLIFF is a delightful man and MD.

SHC Patient, Oct 2017

Dr Radcliff is an excellent diagnostician.

SHC Patient, Oct 2017

Dr. Radcliff is an excellent diagnostician. He zeroed in an my foot pain and effectively treated it.

SHC Patient, Oct 2017

I felt that he was very capable and knowledgeable

SHC Patient, Oct 2017

Doctor Ratcliff needs to smile and he needs to take all concerns seriously even if he believes that they are inconsequential.

SHC Patient, Sep 2017

Dr. Radcliff is informative, efficient and knowledgeable. He is easy to talk to.

SHC Patient, Sep 2017

Dr Radcliff is always so concerned about my problems and never hurts when he removes the problem.

SHC Patient, Sep 2017

It would be good to have the provider build some sort of rapport with patients. I kind of felt like my appointment was an inconvenience, almost?

SHC Patient, Sep 2017

This was a terrible medical experience. My podiatrist swore within 30 second of the interview beginning. He told me he knew what he was talking about "because I run ultramarathons." He showed absolutely no interest in any of my questions. He dismissed my concerns outright. He spent less than 5 total minutes in the room before rushing out. He gave me inserts for my shoes but left it to me to cut them to the right size--and gave about 5 seconds direction on how to do so as he was rushing out of the room. I have had significant pain for >8 months and he sent me on my way without a list of possible diagnoses. I will never ever see this terrible provider again.

SHC Patient, Aug 2017

Good experience.

SHC Patient, Aug 2017

Excellent communicator. I am very confident in this practitioner I continue to return to this practitioner because of his effective and conservative treatments.

SHC Patient, Aug 2017

Menlo Cl. is lucky to have a doctor like Dr. R.

SHC Patient, Aug 2017

I was very impressed with the doctor.

SHC Patient, Jul 2017

Dr Ratcliff gives personalized care. I trust him to give me the best solution for my symptoms.

SHC Patient, Jul 2017

Dr. Ratcliff a very compassionate caring person.

SHC Patient, Jul 2017

excellent physician

SHC Patient, Jun 2017

Great experience. He is a very caring doctor.

SHC Patient, Jun 2017

Improvement in doctor's bedside manners would be appreciated

SHC Patient, Jun 2017

Doctor Ratcliff is explained everything, was most professional and caring. I am so glad was referred to him.

SHC Patient, Jun 2017

thank you

SHC Patient, Jun 2017

good

SHC Patient, May 2017

Not very friendly. Does the minimum.

SHC Patient, May 2017

I like Dr. Ratcliff.

SHC Patient, May 2017

So glad I found Dr. Ratcliff! Did not know anything about my ability to treat my injury, he is smart, kind an excellent physician.

SHC Patient, May 2017

Dr. Ratcliff was clearly knowledgeable and confident. He eased my concerns and accommodated my wishes.

SHC Patient, May 2017

good

SHC Patient, May 2017

Dr. Ratcliff is awesome.

SHC Patient, Apr 2017

the podiatrist was arrogant. He made feel worst than what I am already feeling with my situation. He doesnt know how to listen, he doesnt know how to value his patients. worst doctor I ever met that works in Stanford.

SHC Patient, Apr 2017

Dr. Ratcliff is an outstanding doctor but he is also an outstanding man who cares about you as a person not just as a patient.

SHC Patient, Apr 2017

I am more familiar with him now but initially he seemed abrupt and condescending. we have built a rapport that is comfortable.

SHC Patient, Apr 2017

A little bit better bedside manners would be appreciated. I felt like I was being blamed for my condition. He may not have meant that but it came across that way. Having said the above, he sound like he knows his craft

SHC Patient, Apr 2017

Dr. Ratcliffe is the best!

SHC Patient, Apr 2017

Excellent knowledgable practitioner. Much appreciation for his care.

SHC Patient, Apr 2017

Dr. Ratcliff is a nice person, courteous, and very knowledgeable. His expertise is not in question. His bedside manner is however. As he walked into the exam room he did not wash/ sanitize his hands (maybe he does this upon exiting a room, but it caught my attention nonetheless). The biggest issue I had is a lack of overall care. I stated that I hadn't seen a podiatrist in over a decade; so I thought he would discuss any additional issues he saw other than my main complaint. As it was, because it took a month for an appointment, my tendinitis pain was gone, and he made it clear there was little to see or do. He suggested and demonstrated a stretch that might help strengthen surrounding muscles and hopefully prevent future pain. While Dr. Ratcliff has my respect and understanding (he is extremely busy), I will be seeking another podiatrist.

SHC Patient, Mar 2017

Great experience with Dr. Radcliffe throughout the process of my procedure. Called office after hours and received a followup call within the hour from the Dr. Procedure was done very well as evidenced by my short recovery time. I cannot sing Dr. Radcliffe's praises high enough.

SHC Patient, Mar 2017

dismissive, cocky

SHC Patient, Feb 2017

she always listens.

SHC Patient, Feb 2017

Dr. Radaff is very good at engaging our son in his care. He is very thorough and kind.

SHC Patient, Jan 2017

I plan to return to him on a regular basis!

SHC Patient, Jan 2017

I have been telling my peers about the great care and results I have experienced with my neuroma. As a nurse my feet are a major concern.

SHC Patient, Jan 2017

I think Dr. Ratcliff is an expert in his field. and I believe he may have found the reason for the pain I had for over a year, which is awesome. But the interactions with him were not very pleasant. He appeared very impatient, criticisms that I was not precise enough in my description of the pain. He diagnosed it and gave me a pamphlet to read about it while preparing a shot. He came back and started spraying my foot wit a super cold spray. He did not say that he wanted to give me the injection while spraying, and became upset that I was moving my foot in discomfort from the cold. Once I knew what he was up to, it wasn't a problem. But it would have been better to describe the process beforehand.

SHC Patient, Jan 2017

Dr. Ratcliff does excellent work. I have complete confidence in him, and I'm entirely pleased with his work.

SHC Patient, Jan 2017

Dr. R. is fantastic. Our son has had many drs. for his issues and Dr. R. is best by far.

SHC Patient, Dec 2016

Excellent!

SHC Patient, Dec 2016

I liked the fact that Dr. Ratcliif was a runner and had experienced a similar problem.

SHC Patient, Dec 2016

Always friendly & takes as much time as you need to answer all questions.

SHC Patient, Dec 2016

While Dr. Ratcliff has been at times OK, his demeanor has been largely dismissive, arrogant, short and borderline disinterested. I presume he's a capable doctor, but his demeanor often suggests he's almost too bored to listen closely or consider problems that might lie beyond the scope of the "usual."

SHC Patient, Nov 2016

I saw James Ratcliff, D.P.M. I found his attitude unprofessional. I came in because I had excruciating foot pain, and his attitude marginalized my problem. He didn't listen to the background of my problem. This left me having to correct his assumptions about the causes and my level of pain as the consultation continued. I know there are different styles of speaking, but the phrases he used were so informal and patronizing to the point of being unhelpful. He used phrases such as "that's a major bummer" and "well it's not like you were running a marathon." This blase attitude made it difficult to communicate with him and trust his judgment. Out of the 10-15 minutes he spent with me, he spent the last minutes explaining what he thought and medically what was happening. Whether or not his diagnosis or advice was useful, I left with little confidence in the appointment. I have been part of Stanford Health Care for quite some time, and I know that he does not reflect the amazing treatment I have had at Stanford for my various health issues.

SHC Patient, Nov 2016

Dr Ratcliff is confident in his decisions. I believe he values my health outcome.

SHC Patient, Oct 2016

MD asked appropriate questions and honestly gave his opinion that his services would not be the most helpful to my issue and would likely be big expense for little gain. VERY MUCH appreciated his honesty

SHC Patient, Oct 2016

Feel that my original issue was addressed & worked well.

SHC Patient, Oct 2016

Dr Radcliffe is great and so is his nurse.

SHC Patient, Sep 2016

I have consistently been extremely satisfied in every appointment with Dr. Ratcliff.

SHC Patient, Sep 2016

whole visit took about 2 minutes. Doctor didn't listen and looked in a rush. I understand it might not be his fault. But this appointment was clear waste of time and money for me.

SHC Patient, Sep 2016

did not introduce himself. Did not provide treatment options. Terrible bedside manners.

SHC Patient, Sep 2016

Better provider than most with good technique and good sense of humor,

SHC Patient, Sep 2016

Fine.

SHC Patient, Aug 2016

Both nurses and doctors, working late, were helpful, patient, and reassuring. I thank (and did thank) them wholeheartedly.

SHC Patient, Aug 2016

Very happy with Dr. Ratcliff & PA Paula!

SHC Patient, Aug 2016

Provider had little to say

SHC Patient, Jul 2016

Very pleased with Dr. Ratcliff!

SHC Patient, Jul 2016

appreciated being treated at same appt, and not having to make a separate appt

SHC Patient, Jul 2016

Dr. Ratcliff did a great surgery, and his followup care is terrific.

SHC Patient, Jul 2016

Dr. Ratcliff provided excellent options and suggestions. He comprehensively and clearly answered all of my questions and concerns.

SHC Patient, Jun 2016

This is the second time I have seen this man, I will not return. He is negative and condescending, I felt he didn't like me either time. Virtually no warmth or concern for the problem I'm having. His best suggestion.... buy new shoes like he does four times a year.

SHC Patient, Jun 2016

The Doctor explained my situation to me, performed the procedure to remedy it, and gave me instructions on how to care for it until my follow up appointment. Excellent!

SHC Patient, May 2016

Dr. Ratcliff is a talented surgeon, and he did outstanding work on my problem.

SHC Patient, May 2016

He was a bit condescending and a little arrogant. Little eye contact. I felt like a bit of an inconvenience.

SHC Patient, May 2016

Good.

SHC Patient, Apr 2016

I am an RN at Stanford and am always looking at the way we give care. Dr. Ratcliff and his assistant Paula are Wonderful. I had asked for a second opinion and Dr. Ratcliff did not seem offended or concerned that I asked for a second opinion. He did my bunionectomy and did an excellent job. His medical Assistant Paula helped me through the paperwork. They are wonderful.

SHC Patient, Apr 2016

Dr. Ratcliff is "A++" (plus plus).

SHC Patient, Apr 2016

Dr. Ratcliff and Paula have taken great care of me.

SHC Patient, Apr 2016

Dr. Ratcliff explained everything step by step. I was very pleased by his attentiveness, professionalism, and overall courtesy and care.

SHC Patient, Apr 2016

Good progress per doctors instructions.

SHC Patient, Mar 2016

very good

SHC Patient, Mar 2016

Dr. Ratcliff is a gifted surgeon. I've had this surgery on my other foot by different doctor and this time it is much easier.

SHC Patient, Mar 2016

Problem fixed and Very Happy with treatment.

SHC Patient, Mar 2016

Dr. Ratcliff is outstanding ---- I have been his patient for 6 years. He has performed 2 successful surgeries on my feet. I have referred two friends to him that have been equally pleased with his care. Dr. Ratcliff shows concern for his patients & is an excellent clinician.

SHC Patient, Mar 2016

Dr. Radcliff is terrific. He is a gifted surgeon. He is also very knowledgeable and very concerned about my recovery.

SHC Patient, Mar 2016

Good.

SHC Patient, Mar 2016

No nonsense and efficient treatment of a simple issue.

SHC Patient, Feb 2016

This appointment was an excellent experience. Dr Radcliffe was awesome. He actually believed me when I told him I had a piece of glass in my foot, even though the X-rays didn't show it. He found the piece even though it was like looking for a needle in a hay stack. He is an awesome Doctor.

SHC Patient, Feb 2016

very good

SHC Patient, Jan 2016

I have referred friends to Dr. Ratcliff. He is excellent.

SHC Patient, Jan 2016

Good experience.

SHC Patient, Jan 2016

on top of being extremely late, i felt the provider rush through my diagnoses, wasn't patient with me and wanted me out the door so that he could go to his next patient

SHC Patient, Jan 2016

Possibly the least empathetic doctor I've ever had.

SHC Patient, Jan 2016

Very good

SHC Patient, Nov 2015

I found this MD to have a poor bedside manner, . He gave me the impression that I was taking up his time and did not appear very emphatic or interested in my issue. He did address the problem and treated it with an injection however, I will not return to him and hope my insurance has another provider that is more caring.

SHC Patient, Oct 2015

Dr. was very efficient and had me on my way quickly.

SHC Patient, Oct 2015

good

SHC Patient, Oct 2015

Very good experience. Felt very safe & confident I was getting a great care.

SHC Patient, Oct 2015

I messaged the dr. 2 days after the visit because my foot was quite painful. He responded right away and explained it would be painful for a few more days.

SHC Patient, Sep 2015

I am grateful to have such good care at a great clinic. I have total confidence in Dr. Ratcliff.

SHC Patient, Sep 2015

After waiting in the wait room for about 30 min, I probably spend less than 3 minutes with the doctor. It was clear to me that they were behind schedule at the end of the day and, since my issue was not really critical, the doctor just rushed through the visit and moved on, leaving no time to ask questions, etc.

SHC Patient, Sep 2015

Attentive, inclusive, and knowledgeable.

SHC Patient, Sep 2015

He kept telling me story was wrong & challenging my explanation, he would leave the exam room to talk on the phone & I heard him claiming he couldn't leave yet b/c he had to deal with me, & I wasn't completely comfortable with him cutting into my foot but he went ahead any way.

SHC Patient, Sep 2015

Good.

SHC Patient, Aug 2015

Dr. Ratcliff was great but seemed rushed & in a hurry.

SHC Patient, Aug 2015

Competence with gracious concern are the hallmarks of this fine professional.

SHC Patient, Aug 2015

He's great!

SHC Patient, Aug 2015

Good.

SHC Patient, Jul 2015

Nice guy just not so warm or verbal but definitely - knowledgeable & fair. I trust him.

SHC Patient, Jun 2015

Excellent dr. very calm & nice.

SHC Patient, Jun 2015

Dr Ratcliff kept me informed through the whole procedure and I would definitely recommend him to family and friends. I felt very comfortable during my appointment.

SHC Patient, Jun 2015

Good experience; right diagnostic.

SHC Patient, Apr 2015

Dr Ratcliff was very thorough and provided me with additional information to assist with improving my condition at home.

SHC Patient, Feb 2015

Dr. Ratcliff is an asset to Menlo Medical Clinic. He is caring, sensitive and very knowledgeable.

SHC Patient, Jan 2015

I can't imagine having better care than Dr. Ratcliff gives!!!

SHC Patient, Sep 2014

Dr. Ratcliff is professional most conscious.

SHC Patient, Aug 2014

Very pleased with Dr. Ratcliff - I would send anyone I know with foot conditions to him.

SHC Patient, Apr 2014

Dr. dismissed my complaint and never addressed the reason I had come to him.

SHC Patient, Mar 2014

Always a very good experience.

SHC Patient, Feb 2014

Very approachable.

SHC Patient, Jan 2014

Good.

SHC Patient, Jan 2014

Dr. Ratcliff is an asset to Menlo Medical Clinic. He is caring, knowledgeable, and very helpful.

SHC Patient, Dec 2013

Only hesitation is the wait time.