Desktop Video Visit Guide
It’s Time to Join Your Video Visit! (Instructions for PC)
Step 1: Close all other applications. This will help with the audio and video quality of your visit. Log in to the Stanford Health Care MyHealth website. (Please note that only Internet Explorer from a Windows computer is supported. Chrome, Edge, and Firefox browsers on Windows and video visits on Mac are not supported.) Under the Appointments tab, select Upcoming Appointments and click on your appointment.
Step 2: When you are ready to start, click “Begin Video Visit."
Step 3: You'll see a pop-up asking you to grant the program access to your camera and microphone. Click "Allow."
Congratulations! You’ve entered your video visit. Please wait for your care team member to join.
If you are still unable to access your video visit, your care team member will call you to continue your visit by phone.