The Department of EPIC Optimization and Reporting is responsible for reviewing, facilitating, planning and implementing EPIC optimization in partnership with the SHC Technology and Digital Solutions teams. This department is key to staying attuned to the needs of clinicians across the enterprise to improve and optimize efficiency in documentation of care while maintaining quality standards. We work very closely with the Associate Chief Nursing Informatics Officer (ACNIO) to strategize enterprise wide on EPIC documentation and implementation of new EPIC modules while enhancing existing EPIC modules to solve the problems that are prioritized in the Nursing and Enterprise strategic goals.

The department is also responsible for EPIC quality reporting and integration of metrics from other technical platforms to improve quality outcomes identified by the organization and Patient Care Services. Additionally, to utilize the data not only to optimize how we store and access, but to create great visualization tools and dashboards to help all levels of Patient Care Services to be able to understand the data and know what to act on.