Biography


Dr. Heather Moss is Associate Professor in the Stanford Departments of Ophthalmology and Neurology & Neurological Sciences. She is also Director of Clinical Research and Director of the Neuro-ophthalmology Fellowship in the Stanford Department of Ophthalmology. She directs an innovative clinical-research program in biomarker discovery at the Spencer Center for Vision Research at Stanford and provides expert neuro-ophthalmic clinical care at the Byers Eye Institute at Stanford.

Dr. Moss pursued undergraduate studies in biomedical engineering at the University of Guelph, followed by doctoral studies in medical engineering at Harvard and MIT, seeking to improve human health through application of engineering principles. Working with patients inspired her to become a physician; after earning her medical degree at Harvard, she completed residency training in Neurology and fellowship training in Neuro-ophthalmology at the University of Pennsylvania. She spent six years on the faculty of the University of Illinois at Chicago, serving as the Director of Neuro-ophthalmology and starting a neuro-ophthalmology fellowship training program, before joining the Stanford faculty in 2016.

Her clinical expertise includes diagnosis and treatment of optic nerve diseases, eye movement disorders, and neurological pathology affecting visual pathways. She is a national leader in application of telemedicine to improve access to neuro-ophthalmic care. Her research lab is developing novel diagnostic approaches to neurological and neuro-ophthalmic diseases through application of innovative electrophysiology, imaging, and mathematical modeling. She has published over 100 articles in peer-reviewed journals, has authored numerous book chapters, and serves on the editorial board of four journals. She is a fellow of the American Academy of Neurology (AAN) and the North American Neuro-Ophthalmology Society (NANOS) and has been elected to leadership roles in both organizations.

Outside of work Dr. Moss enjoys spending time with her two children, exploring northern California, and renovating her 100-year-old house.

Professional Summary


Education & Certifications
  • Certificate, Stanford Medicine Leadership Academy, Leadership (2021)
  • Certificate, Realizing Improvement through Team Empowerment (RITE), Stanford Medicine, Quality Improvement (2020)
  • Certificate, Stanford Medicine Leadership Development Program, Leadership (2020)
  • Graduate Certificate, University of Illinois School of Public Health, Clinical and Translational Research (2014)
  • fellowship, University of Illinois at Chicago, Medical Education (2011)
  • fellowship, University of Pennsylvania, Neuro-ophthalmology (2010)
  • board certification, American Board of Psychiatry and Neurology, Adult Neurology (2010)
  • residency, University of Pennsylvania, Neurology (2009)
  • Internship: Massachusetts General Hospital Internal Medicine Residency (2006) MA
  • MD, Harvard Medical School (2005)
  • PhD (joint program), Harvard-MIT Division of Health Sciences and Technology, Medical Engineering & Medical Physics (2003)
  • PhD, Harvard University, Engineering Sciences (2003)
  • B.Sc. (eng), University of Guelph (Canada), Biological Engineering (1997)

Awards & Memberships
  • Achievement Award, American Academy of Ophthalmology (2021)
  • Biomedical engineering pre-doctoral fellowship, Whitaker Foundation (1998-2003)
  • Faculty Teaching Award (resident selected), Stanford Department of Ophthalmology (2020)
  • Science and Technology Award, Canadian Federation of University Women (1998)
  • Sybil Harrington Special Scholar Award, Research to Prevent Blindness (2015)
  • Teacher of the year, Chicago Curriculum in Ophthalmology (2012, 2014)
  • Young Investigator of the Year, North American Neuro-ophthalmology Society (2015)
  • Zeritsky prize for research by a resident, University of Pennsylvania (2009)

Administrative Appointments
  • Director, Clinical Research, Stanford Department of Ophthalmology (2020 - Present)
  • Director, Neuro-ophthalmology Fellowship, University of Illinois at Chicago Department of Ophthalmology (2011 - 2016)
  • Director, Neuro-ophthalmology Fellowship, Stanford School of Medicine (2021 - Present)
  • Director, Neuro-ophthalmology Section, University of Illinois at Chicago Department of Ophthalmology (2011 - 2016)

Publications

Clinical Trials

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Specializing In

Practice Locations


Byers Eye Institute Palo Alto, CA
Palo Alto, CA

2452 Watson Court

Palo Alto , CA 94303

(650) 723-6995

Make An Appointment More Clinic Information » Getting Here »

Neuro-Ophthalmology Palo Alto, CA
Palo Alto, CA

2452 Watson Court

Palo Alto , CA 94303

(650) 723-6995

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(202 Ratings)

Overall Rating
4.8/5

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4.9/5
Friendliness
Friendliness/courtesy of the care provider
4.8/5
Explanations
Explanations the care provider gave you about your problem or condition
4.8/5
Listens
Concern the care provider showed for your questions or worries
4.8/5
Care provider's efforts to include you in decisions about your care
Care provider's efforts to include you in decisions about your treatment
4.8/5
Recommended to others
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Wait time at clinic (from arriving to leaving)

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

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Patient Reviews

(121 reviews)

Excellent service all the way around. Irma was great doing the visual fields. Monica was great doing the photos of my eyes. And Dr. Moss was great during the exam.
Excellent care
Dr. Moss is absolutely wonderful! A shining example of what a doctor should be like. Thoughtful, knowledgeable, and caring. Excellent!
Dr Miss is great - very professional, knowledgeable, and articulate!
Dr. Moss is obviously an expert in medicine and her specific field. She is also very healthy in her interaction with people...very caring and aware.
I’m always treated with respect here. Kudos to everyone
Very well managed, effective and caring
No problems. It seemed to go well.
Dr. Heather Moss is clear in her communication and I have complete confidence in her
She explained everything in an easy clear understanding way. Easy totalk with and listens to you questions.
Take great care of patients
No Problems I think she is very good and cares.
Everything I saw is very organized the Drs, customer services very good
She was on time. She was organized and articulate. She listened and commented appropriately. She had several potential plans of action. She answered all my questions. At the end she asked if I had any other questions. I was very impressed with the whole experience.
I notice that every time I see her in person or on the computer she has doctors in training with her. I think that's great. We need all the doctors we can get.
Dr. Moss is very thorough, professional, and compassionate.
I greatly appreciate being seen by Dr Moss. I believe her to be extremely knowledgeable and competent in her field. She is pleasant to communicate with and listens to the patient.
Dr Moss is amazing! Always has time to listen and answer my questions.
Dr Rhea was excellent in terms of knowledge, understanding the issues, explaining the causes & how to approach the treat! Very pleasant & super professional! Thank you R. Rhea
Dr Moss is an exceptional physician. She listened to my concerns and addressed all of them. She presented solutions to my medical issues. The techs and nurses were professional and friendly.
Very thorough, listened and answered all my questions. She took the time to explain all of the tests that were done.
I think she's great.
Excellent and very helpful.
Great Dr.
great
I would recommend Dr. Moss and staff to anyone. I have special needs and they have really stepped up to accommodate me. Thank you very much!
Dr. Moss & associates were excellent
Excellent doctor. Highly recommend.
Waited too long for the next step of check up procedure
Nice person. Answered any and all questions.
Excellent
Dr. Moss is a very attentive, compassionate and knowledgeable physician. She does not rush and takes time to answer questions.
I am delighted with the care I receive from Heather Moss MD.
Just that she was very good and knowledgeable. Treated me with respect and didn't talk down to me. That has not always been the case with some of the Stanford doctors I have seen over the years.
Visit to Dr. Moss was great in terms of diagnosis and treatment. She was very patience and allow us to ask the right question. I love the fact that she do a write-up where I can see it on my record and reference it back.
All staff in this office were very good.
Dr.Moss is sensitive, thorough, and skilled.
Very clear, pleasant communication and manner.
Excellent Dr.
I really appreciate the time Heather took with me. She clearly communicated through with the issues I'm having and answered all of my questions. It was great meeting with her and look forward to my follow-up.
Dr. Moss and staff were great to me. Never had a clinic treat me so good
She is a very good Doctor and explains things very well.
She's great. Clear. Answered all my questions. Very positive experience. Very personable. I would highly recommend her.
Very professional, excellent listener, instant feedback
Dr. Moss is just the best I would recommend her over any other Opthohmologist.
I am very impressed with Dr Moss's gentle, compassionate, and obviously exceptional skill as a physician. I left the appointment with a newfound sense of hope that there still might be be something that can be done to at least decrease some of the symptoms
thorough, professional, caring
I very much like Dr. Moss! She is knowledgeable, compassionate, helpful and I genuinely felt cared about!
Excellent care and answered all questions. Everyone did a great job.
My visits are always pleasant, efficient and professional. I always know I'm in the best of care.
Dr. Moss is very professional, knit, and caring.
professional, thorough, no rush, great listener, understandable explanations
Great at explaining my rare syndrome. Very well spoken and intelligent.
Dr. Moss is an extremely intelligent and compassionate caregiver. I am thankful for all her help and expertise through this health trial.
Excellent
She is very attentive, and I was surprised at how well she could see my eyes in the video visit
She is outstanding. She explains very complex issues in ways that I can understand.
I think I have outstanding doctors.
Excellent visit with Dr. Moss. She’s amazing
Dr Moss is wonderful and I feel fortunate and grateful to have had her as a medical specialist working on my health care.
Very good and thorough in asking questions related to my symptoms.
Very friendly
Dr. Moss is excellent- smart and knowledgeable
Dr. Moss is the best! She makes me feel relaxed and informed about my options and like we are making the best decision together. I recommend her to everyone!
Dr. Heather Moss provided me with one of the best experiences I have ever had with a doctor. I am a pharmacist
Dr. Moss was excellent.
I had a good experience.
Excellent physician!! Caring and thorough.
Dr. Moss is very professional, knowledgeable, clear and concise in her explanations. She addressed ALL of my questions. She is very warm personable.
Dr Moss is excellent.
NEVER made me feel rushed, made me feel special - that I was the MAIN focus.
Dr. Moss, Dr. Clifford and Rhea Nelson are thorough, knowledgeable & excellent communicators. I wish all my physicians were as attentive to my concerns as Heather Elspeth Moss & Kathleen Clifford. Kudos to Rhea Nelson came up with a simple solution that improved my ability to read.
I would absolutely recommend Dr Moss and her staff.
Rhea (orthoptist) was fantastic!
Excellent!
I have the highest regard for Dr. Moss. Just the best experience I could have asked for.
Dr. Moss was very thorough and compassionate in her explanation of my condition.
Care provider, as usual, patiently explained everything, shared lab, data & other information w/me & involved me in decisions.
Dr. Moss was personable, genuine, caring and listened to everything I had to say.
Dr. Moss has a great bedside manner, is very efficient and knowledgeable.
Heather Moss is a superb communicator. I appreciate her team's thoroughness. Have a great deal of confidence in her professional judgment.
Dr Moss is wonderful
Felt confident at all times with guidance provided
Dr Moss is absolutely outstanding! I feel I could not receive better, more personalized care anywhere.
Wonderful care.
I like her the way she treated me. I knew she's really concern about my eyes problem and other related problems too. She's very nice and i will recommend her to anyone who might need her help concerning eye problems.
Dr. Moss is an excellent communicator. I have a great deal of confidence in her knowledge and judgment.
I felt that I got the absolute best care that I could get with this doctor Thankyou
Excellent care & attention from physician.
Dr. Moss is extremely knowledgeable, caring, thorough, compassionate and communicates in a way that is easy to understand. I have complete confidence in her!
She is an outstanding doctor.
Dr. Moss provided a good sense approach to my situation & explained her chosen course of action clearly. I'm completely confident in my care.
Didn't delve into my concerns. Only what she saw - not interested in my concerns.
Great team.
I always feel that Dr. Moss gives me the time I need.
MD excellent - bright, caring informative.
great experience
knowledgeable
Dr. Moss is excellent!
Even though I am a R.N., Dr. Moss took her time explaining what was happening & answered all questions thoroughly. She really helped me overcome & understand the problem.
Seldom have I experienced the singular attention to a patient demonstrated by Dr. Moss. Despite the busy office, while in the room she not only actively listens, she is 100% patient focused and connected.
Dr. Moss is very responsive - great about sending visit report to me promptly - she was up to date on all my other medical care issues.
Dr. Moss's notes are most informative, clear. Excellent experience.
always a great experience with Dr. Kipp and the team at Stanford Health
I have had excellent care.
Dr. Moss is one of the best doctors I have ever seen. She is very knowledgeable, caring and inspires confidence. She took time to understand my problems which I appreciated.
Dr. Moss was very helpful and spent a lot of time with me to make sure I had a detailed exam.
Very impressed with Dr. Moss.
Very very good experience. Thanks.
Dr. Heather Moss is excellent.
She took as long as I needed.
All good.
My care provider Dr. Moss is very professional in handling my health issues/case w/other drs.
Dr Moss was very thorough and thoughtful.
Very good experience thanks for all.
good
Dr. Moss was very very impressive.
All very effective & special.
Dr. Moss was incredibly helpful and detailed in her approach. Excellent bedside manner.
Dr. Moss is my ideal of a professional, thorough physician who explains her findings and treatment recommendations carefully! I am impressed!
Doctor is very good and detailed and very knowledgeable and polite.

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