She was very patient and easy to understand and very knowledgeable.
Jan 2024
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Verified SHC Patient
Heather Moss is very pleasant and explains everything and always asks if I have any questions. The video appointment is always very pleasant and complete.
Jan 2024
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Verified SHC Patient
On time Very professional thououge discussion of tests and recommendations.
Jan 2024
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Verified SHC Patient
fast and empathetic
Jan 2024
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Verified SHC Patient
Dr Moss is the best. She communicates clearly. No social chit chat, but has ample time to ask patient if they have questions. I value that!
Dec 2023
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Verified SHC Patient
Excellent!
Nov 2023
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Verified SHC Patient
Quick
Oct 2023
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Verified SHC Patient
She is terrific - very expert, communicates very clearly, is very personable. Although we had limited time, she was not rushed. And she’s an excellent listener. Could not have been better. (This comment from a psychologist who has trained hundreds of physicians in communicating with patients.)
Oct 2023
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Verified SHC Patient
Informative
Oct 2023
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Verified SHC Patient
Heather Miss was very professional and polite. She seemed very thorough. Asked questions that she felt she needed to know about anything that pertained to our visit. Or anything in the past that could have anything to do with this visit. Also made sure if we had any questions that they were answered. I believe the video appointment went very well, And explained that we would be getting a phone call to set up our next video appointment.
Oct 2023
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Verified SHC Patient
I felt comfortable and well treated by all
Sep 2023
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Verified SHC Patient
I’m impressed with her knowledge of the subject and my personal medical history. I also found it extremely easy to talk to her.
Sep 2023
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Verified SHC Patient
Dr. Moss is on time with our video visit. She knows my case a and clarifies the findings of the eye exams. She is thorough, informative and takes the time to answer my questions. She includes a course of action and gives advice on strategies to make my experience better.
I would highly recommend Dr. Moss to anyone.
Sep 2023
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Verified SHC Patient
Thanks Dr. Moss!
Sep 2023
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Verified SHC Patient
From the two appointments I’ve had with her I find her to be quite skilled and knowledgeable. She is also very personable and is open to questions and concerns. I feel very grays to be in her care.
Sep 2023
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Verified SHC Patient
She was great! Very helpful.
Sep 2023
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Verified SHC Patient
Dr. Moss was precise, caring and attentive. It was a very positive experience.
Aug 2023
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Verified SHC Patient
Takes her time to listen to your question and concerns and answers them in an understanding way.
Aug 2023
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Verified SHC Patient
Starting from your phone call. The staff that answer the phones are very polite, professional, concerned about your privacy, your health, and making sure you get the most accommodating appointment. They care and it makes me feel taken care of. Check in staff are very polite and welcoming. The tech that did my tests was so nice and helpful. I wish I had a job at Stanford because I care about people just like everyone who works there. Stanford…you’re in good hands and I feel good health.
Aug 2023
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Verified SHC Patient
Thanks you.
Jul 2023
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Verified SHC Patient
Excellent service all the way around. Irma was great doing the visual fields. Monica was great doing the photos of my eyes. And Dr. Moss was great during the exam.
Jun 2023
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Verified SHC Patient
Excellent care
May 2023
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Verified SHC Patient
Dr. Moss is absolutely wonderful! A shining example of what a doctor should be like. Thoughtful, knowledgeable, and caring. Excellent!
May 2023
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Verified SHC Patient
Dr Miss is great - very professional, knowledgeable, and articulate!
May 2023
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Verified SHC Patient
Dr. Moss is obviously an expert in medicine and her specific field. She is also very healthy in her interaction with people...very caring and aware.
Apr 2023
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Verified SHC Patient
I’m always treated with respect here. Kudos to everyone
Mar 2023
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Verified SHC Patient
Very well managed, effective and caring
Feb 2023
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Verified SHC Patient
No problems. It seemed to go well.
Feb 2023
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Verified SHC Patient
Dr. Heather Moss is clear in her communication and I have complete confidence in her
Jan 2023
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Verified SHC Patient
She explained everything in an easy clear understanding way. Easy totalk with and listens to you questions.
Jan 2023
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Verified SHC Patient
Take great care of patients
Jan 2023
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Verified SHC Patient
No Problems I think she is very good and cares.
Jan 2023
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Verified SHC Patient
Everything I saw is very organized the Drs, customer services very good
Dec 2022
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Verified SHC Patient
She was on time. She was organized and articulate. She listened and commented appropriately. She had several potential plans of action. She answered all my questions. At the end she asked if I had any other questions.
I was very impressed with the whole experience.
Nov 2022
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Verified SHC Patient
I notice that every time I see her in person or on the computer she has doctors in training with her. I think that's great. We need all the doctors we can get.
Nov 2022
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Verified SHC Patient
Dr. Moss is very thorough, professional, and compassionate.
Oct 2022
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Verified SHC Patient
I greatly appreciate being seen by Dr Moss. I believe her to be extremely knowledgeable and competent in her field. She is pleasant to communicate with and listens to the patient.
Oct 2022
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Verified SHC Patient
Dr Moss is amazing! Always has time to listen and answer my questions.
Oct 2022
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Verified SHC Patient
Dr Rhea was excellent in terms of knowledge, understanding the issues, explaining the causes & how to approach the treat! Very pleasant & super professional! Thank you R. Rhea
Oct 2022
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Verified SHC Patient
Dr Moss is an exceptional physician. She listened to my concerns and addressed all of them. She presented solutions to my medical issues. The techs and nurses were professional and friendly.
Sep 2022
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Verified SHC Patient
Very thorough, listened and answered all my questions. She took the time to explain all of the tests that were done.
Sep 2022
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Verified SHC Patient
I think she's great.
Sep 2022
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Verified SHC Patient
Excellent and very helpful.
Aug 2022
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Verified SHC Patient
Great Dr.
Aug 2022
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Verified SHC Patient
great
Aug 2022
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Verified SHC Patient
I would recommend Dr. Moss and staff to anyone. I have special needs and they have really stepped up to accommodate me. Thank you very much!
Aug 2022
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Verified SHC Patient
Dr. Moss & associates were excellent
Aug 2022
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Verified SHC Patient
Excellent doctor. Highly recommend.
Jul 2022
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Verified SHC Patient
Waited too long for the next step of check up procedure
Jul 2022
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Verified SHC Patient
Nice person. Answered any and all questions.
Jul 2022
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Verified SHC Patient
Excellent
Jul 2022
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Verified SHC Patient
Dr. Moss is a very attentive, compassionate and knowledgeable physician. She does not rush and takes time to answer questions.
Jun 2022
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Verified SHC Patient
I am delighted with the care I receive from Heather Moss MD.
Jun 2022
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Verified SHC Patient
Just that she was very good and knowledgeable. Treated me with respect and didn't talk down to me. That has not always been the case with some of the Stanford doctors I have seen over the years.
Jun 2022
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Verified SHC Patient
Visit to Dr. Moss was great in terms of diagnosis and treatment. She was very patience and allow us to ask the right question. I love the fact that she do a write-up where I can see it on my record and reference it back.
Jun 2022
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Verified SHC Patient
All staff in this office were very good.
Jun 2022
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Verified SHC Patient
Dr.Moss is sensitive, thorough, and skilled.
May 2022
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Verified SHC Patient
Very clear, pleasant communication and manner.
Apr 2022
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Verified SHC Patient
Excellent Dr.
Mar 2022
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Verified SHC Patient
I really appreciate the time Heather took with me. She clearly communicated through with the issues I'm having and answered all of my questions. It was great meeting with her and look forward to my follow-up.
Feb 2022
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Verified SHC Patient
Dr. Moss and staff were great to me. Never had a clinic treat me so good
Feb 2022
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Verified SHC Patient
She is a very good Doctor and explains things very well.
Feb 2022
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Verified SHC Patient
She's great. Clear. Answered all my questions. Very positive experience. Very personable. I would highly recommend her.
Jan 2022
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Verified SHC Patient
Very professional, excellent listener, instant feedback
Jan 2022
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Verified SHC Patient
Dr. Moss is just the best I would recommend her over any other Opthohmologist.
Jan 2022
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Verified SHC Patient
I am very impressed with Dr Moss's gentle, compassionate, and obviously exceptional skill as a physician. I left the appointment with a newfound sense of hope that there still might be be something that can be done to at least decrease some of the symptoms
Jan 2022
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Verified SHC Patient
thorough, professional, caring
Jan 2022
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Verified SHC Patient
I very much like Dr. Moss! She is knowledgeable, compassionate, helpful and I genuinely felt cared about!
Dec 2021
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Verified SHC Patient
Excellent care and answered all questions. Everyone did a great job.
Dec 2021
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Verified SHC Patient
My visits are always pleasant, efficient and professional. I always know I'm in the best of care.
Dec 2021
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Verified SHC Patient
Dr. Moss is very professional, knit, and caring.
Nov 2021
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Verified SHC Patient
professional, thorough, no rush, great listener, understandable explanations
Oct 2021
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Verified SHC Patient
Great at explaining my rare syndrome. Very well spoken and intelligent.
Aug 2021
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Verified SHC Patient
Dr. Moss is an extremely intelligent and compassionate caregiver. I am thankful for all her help and expertise through this health trial.
Aug 2021
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Verified SHC Patient
Excellent
Aug 2021
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Verified SHC Patient
She is very attentive, and I was surprised at how well she could see my eyes in the video visit
Jul 2021
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Verified SHC Patient
She is outstanding. She explains very complex issues in ways that I can understand.
Jun 2021
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Verified SHC Patient
I think I have outstanding doctors.
May 2021
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Verified SHC Patient
Excellent visit with Dr. Moss. She’s amazing
May 2021
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Verified SHC Patient
Dr Moss is wonderful and I feel fortunate and grateful to have had her as a medical specialist working on my health care.
Apr 2021
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Verified SHC Patient
Very good and thorough in asking questions related to my symptoms.
Apr 2021
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Verified SHC Patient
Very friendly
Apr 2021
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Verified SHC Patient
Dr. Moss is excellent- smart and knowledgeable
Apr 2021
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Verified SHC Patient
Dr. Moss is the best! She makes me feel relaxed and informed about my options and like we are making the best decision together. I recommend her to everyone!
Apr 2021
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Verified SHC Patient
Dr. Heather Moss provided me with one of the best experiences I have ever had with a doctor. I am a pharmacist
Mar 2021
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Verified SHC Patient
Dr. Moss was excellent.
Mar 2021
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Verified SHC Patient
I had a good experience.
Mar 2021
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Verified SHC Patient
Excellent physician!! Caring and thorough.
Mar 2021
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Verified SHC Patient
Dr. Moss is very professional, knowledgeable, clear and concise in her explanations. She addressed ALL of my questions. She is very warm personable.
Feb 2021
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Verified SHC Patient
Dr Moss is excellent.
Feb 2021
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Verified SHC Patient
NEVER made me feel rushed, made me feel special - that I was the MAIN focus.
Feb 2021
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Verified SHC Patient
Dr. Moss, Dr. Clifford and Rhea Nelson are thorough, knowledgeable & excellent communicators. I wish all my physicians were as attentive to my concerns as Heather Elspeth Moss & Kathleen Clifford. Kudos to Rhea Nelson came up with a simple solution that improved my ability to read.
Jan 2021
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Verified SHC Patient
I would absolutely recommend Dr Moss and her staff.
Oct 2020
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Verified SHC Patient
Rhea (orthoptist) was fantastic!
Oct 2020
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Verified SHC Patient
Excellent!
Oct 2020
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Verified SHC Patient
I have the highest regard for Dr. Moss. Just the best experience I could have asked for.
Sep 2020
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Verified SHC Patient
Dr. Moss was very thorough and compassionate in her explanation of my condition.
Sep 2020
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Verified SHC Patient
Care provider, as usual, patiently explained everything, shared lab, data & other information w/me & involved me in decisions.
Aug 2020
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Verified SHC Patient
Dr. Moss was personable, genuine, caring and listened to everything I had to say.
Jul 2020
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Verified SHC Patient
Dr. Moss has a great bedside manner, is very efficient and knowledgeable.
Mar 2020
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Verified SHC Patient
Heather Moss is a superb communicator. I appreciate her team's thoroughness. Have a great deal of confidence in her professional judgment.
Feb 2020
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Verified SHC Patient
Dr Moss is wonderful
Jan 2020
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Verified SHC Patient
Felt confident at all times with guidance provided
Dec 2019
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Verified SHC Patient
Dr Moss is absolutely outstanding! I feel I could not receive better, more personalized care anywhere.
Nov 2019
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Verified SHC Patient
Wonderful care.
Oct 2019
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Verified SHC Patient
I like her the way she treated me. I knew she's really concern about my eyes problem and other related problems too. She's very nice and i will recommend her to anyone who might need her help concerning eye problems.
Sep 2019
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Verified SHC Patient
Dr. Moss is an excellent communicator. I have a great deal of confidence in her knowledge and judgment.
Sep 2019
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Verified SHC Patient
I felt that I got the absolute best care that I could get with this doctor Thankyou
Sep 2019
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Verified SHC Patient
Excellent care & attention from physician.
Aug 2019
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Verified SHC Patient
Dr. Moss is extremely knowledgeable, caring, thorough, compassionate and communicates in a way that is easy to understand. I have complete confidence in her!
Jul 2019
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Verified SHC Patient
She is an outstanding doctor.
Jun 2019
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Verified SHC Patient
Dr. Moss provided a good sense approach to my situation & explained her chosen course of action clearly. I'm completely confident in my care.
Apr 2019
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Verified SHC Patient
Didn't delve into my concerns. Only what she saw - not interested in my concerns.
Feb 2019
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Verified SHC Patient
Great team.
Jan 2019
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Verified SHC Patient
I always feel that Dr. Moss gives me the time I need.
Jan 2019
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Verified SHC Patient
MD excellent - bright, caring informative.
Nov 2018
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Verified SHC Patient
great experience
Oct 2018
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Verified SHC Patient
knowledgeable
Oct 2018
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Verified SHC Patient
Dr. Moss is excellent!
Jul 2018
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Verified SHC Patient
Even though I am a R.N., Dr. Moss took her time explaining what was happening & answered all questions thoroughly. She really helped me overcome & understand the problem.
Jun 2018
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Verified SHC Patient
Seldom have I experienced the singular attention to a patient demonstrated by Dr. Moss. Despite the busy office, while in the room she not only actively listens, she is 100% patient focused and connected.
Jun 2018
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Verified SHC Patient
Dr. Moss is very responsive - great about sending visit report to me promptly - she was up to date on all my other medical care issues.
Jun 2018
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Verified SHC Patient
Dr. Moss's notes are most informative, clear. Excellent experience.
Jun 2018
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Verified SHC Patient
always a great experience with Dr. Kipp and the team at Stanford Health
May 2018
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Verified SHC Patient
I have had excellent care.
Apr 2018
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Verified SHC Patient
Dr. Moss is one of the best doctors I have ever seen. She is very knowledgeable, caring and inspires confidence. She took time to understand my problems which I appreciated.
Mar 2018
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Verified SHC Patient
Dr. Moss was very helpful and spent a lot of time with me to make sure I had a detailed exam.
Mar 2018
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Verified SHC Patient
Very impressed with Dr. Moss.
Feb 2018
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Verified SHC Patient
Very very good experience. Thanks.
Feb 2018
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Verified SHC Patient
Dr. Heather Moss is excellent.
Jan 2018
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Verified SHC Patient
She took as long as I needed.
Dec 2017
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Verified SHC Patient
All good.
Dec 2017
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Verified SHC Patient
My care provider Dr. Moss is very professional in handling my health issues/case w/other drs.
Dec 2017
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Verified SHC Patient
Dr Moss was very thorough and thoughtful.
Nov 2017
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Verified SHC Patient
Very good experience thanks for all.
Oct 2017
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Verified SHC Patient
good
Sep 2017
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Verified SHC Patient
Dr. Moss was very very impressive.
Aug 2017
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Verified SHC Patient
All very effective & special.
Aug 2017
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Verified SHC Patient
Dr. Moss was incredibly helpful and detailed in her approach. Excellent bedside manner.
Jul 2017
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Verified SHC Patient
Dr. Moss is my ideal of a professional, thorough physician who explains her findings and treatment recommendations carefully! I am impressed!
Jul 2017
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Verified SHC Patient
Doctor is very good and detailed and very knowledgeable and polite.
Jun 2017
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Verified SHC Patient