Biography


Dr. Heather Moss is Associate Professor and Director of Clinical Research in the Stanford Department of Ophthalmology. She directs an innovative clinical-research program in biomarker discovery at the Spencer Center for Vision Research at Stanford and provides expert neuro-ophthalmic clinical care at the Byers Eye Institute at Stanford.

Dr. Moss pursued undergraduate studies in biomedical engineering at the University of Guelph, followed by doctoral studies in medical engineering at Harvard and MIT, seeking to improve human health through application of engineering principles. Working with patients inspired her to become a physician; after earning her medical degree at Harvard, she completed residency training in Neurology and fellowship training in Neuro-ophthalmology at the University of Pennsylvania. She spent six years on the faculty of the University of Illinois at Chicago, serving as the Director of Neuro-ophthalmology and starting a neuro-ophthalmology fellowship training program, before joining the Stanford faculty in 2016.

Her clinical expertise includes diagnosis and treatment of optic nerve diseases, eye movement disorders, and neurological pathology affecting visual pathways. She is a national leader in application of telemedicine to improve access to neuro-ophthalmic care. Her research lab is developing novel diagnostic approaches to neurological and neuro-ophthalmic diseases through application of innovative electrophysiology, imaging, and mathematical modeling. She has published over 80 articles in peer-reviewed journals, has authored numerous book chapters, and serves on the editorial board of four journals. She is a fellow of the American Academy of Neurology (AAN) and the North American Neuro-Ophthalmology Society (NANOS) and has been elected to leadership roles in both organizations.

Outside of work Dr. Moss enjoys spending time with her two children, exploring northern California, and renovating her 100-year-old house.

Professional Summary


Professional Education
  • Certificate, Stanford Medicine Leadership Academy, Leadership (2021)
  • Certificate, Realizing Improvement through Team Empowerment (RITE), Stanford Medicine, Quality Improvement (2020)
  • Certificate, Stanford Medicine Leadership Development Program, Leadership (2020)
  • Graduate Certificate, University of Illinois School of Public Health, Clinical and Translational Research (2014)
  • fellowship, University of Illinois at Chicago, Medical Education (2011)
  • fellowship, University of Pennsylvania, Neuro-ophthalmology (2010)
  • board certification, American Board of Psychiatry and Neurology, Adult Neurology (2010)
  • residency, University of Pennsylvania, Neurology (2009)
  • Internship: Massachusetts General Hospital Internal Medicine Residency (2006) MA
  • MD, Harvard Medical School (2005)
  • PhD (joint program), Harvard-MIT Division of Health Sciences and Technology, Medical Engineering & Medical Physics (2003)
  • PhD, Harvard University, Engineering Sciences (2003)
  • B.Sc. (eng), University of Guelph (Canada), Biological Engineering (1997)

Honors & Awards
  • Achievement Award, American Academy of Ophthalmology (2021)
  • Biomedical engineering pre-doctoral fellowship, Whitaker Foundation (1998-2003)
  • Faculty Teaching Award (resident selected), Stanford Department of Ophthalmology (2020)
  • Science and Technology Award, Canadian Federation of University Women (1998)
  • Sybil Harrington Special Scholar Award, Research to Prevent Blindness (2015)
  • Teacher of the year, Chicago Curriculum in Ophthalmology (2012, 2014)
  • Young Investigator of the Year, North American Neuro-ophthalmology Society (2015)
  • Zeritsky prize for research by a resident, University of Pennsylvania (2009)

Administrative Appointments
  • Director, Clinical Research, Stanford Department of Ophthalmology (2020 - Present)
  • Director, Neuro-ophthalmology Fellowship, University of Illinois at Chicago Department of Ophthalmology (2011 - 2016)
  • Director, Neuro-ophthalmology Fellowship, Stanford School of Medicine (2021 - Present)
  • Director, Neuro-ophthalmology Section, University of Illinois at Chicago Department of Ophthalmology (2011 - 2016)

Publications

Clinical Trials

Clinical trials are research studies that evaluate a new medical approach, device, drug, or other treatment. As a Stanford Health Care patient, you may have access to the latest, advanced clinical trials.

Open trials refer to studies currently accepting participants. Closed trials are not currently enrolling, but may open in the future.


Specializing In

  • Papilledema
  • Pseudotumor Cerebri
  • Pupil Abnormalities
  • Toxic Optic Neuropathy
  • Visual Field Exam
  • Visual Field Loss From Neurological Diseases

Practice Locations


Byers Eye Institute Palo Alto, CA
Palo Alto, CA

2452 Watson Court

Palo Alto , CA 94303

(650) 723-6995

Make An Appointment More Clinic Information » Getting Here »

Neuro-Ophthalmology Palo Alto, CA
Palo Alto, CA

2452 Watson Court

Palo Alto , CA 94303

(650) 723-6995

Make An Appointment More Clinic Information » Getting Here »

Patient Ratings

(192 Ratings)

Overall Rating
4.8/5

View Ratings by Category

4.8/5
Friendliness
Friendliness/courtesy of the care provider
4.8/5
Explanations
Explanations the care provider gave you about your problem or condition
4.8/5
Listens
Concern the care provider showed for your questions or worries
4.8/5
Care provider's efforts to include you in decisions about your care
Care provider's efforts to include you in decisions about your treatment
4.8/5
Recommended to others
Likelihood of your recommending this care provider to others
4.4/5
Wait times
Wait time at clinic (from arriving to leaving)

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

Patient Satisfaction Survey Disclaimer

Patient Reviews

(89 reviews)

Nice person. Answered any and all questions.
Excellent
Dr. Moss is a very attentive, compassionate and knowledgeable physician. She does not rush and takes time to answer questions.
Visit to Dr. Moss was great in terms of diagnosis and treatment. She was very patience and allow us to ask the right question. I love the fact that she do a write-up where I can see it on my record and reference it back.
I am delighted with the care I receive from Heather Moss MD.
Just that she was very good and knowledgeable. Treated me with respect and didn't talk down to me. That has not always been the case with some of the Stanford doctors I have seen over the years.
All staff in this office were very good.
Dr.Moss is sensitive, thorough, and skilled.
Very clear, pleasant communication and manner.
Excellent Dr.
I really appreciate the time Heather took with me. She clearly communicated through with the issues I'm having and answered all of my questions. It was great meeting with her and look forward to my follow-up.
She's great. Clear. Answered all my questions. Very positive experience. Very personable. I would highly recommend her.
Very professional, excellent listener, instant feedback
I am very impressed with Dr Moss's gentle, compassionate, and obviously exceptional skill as a physician. I left the appointment with a newfound sense of hope that there still might be be something that can be done to at least decrease some of the symptoms
thorough, professional, caring
I very much like Dr. Moss! She is knowledgeable, compassionate, helpful and I genuinely felt cared about!
Excellent care and answered all questions. Everyone did a great job.
My visits are always pleasant, efficient and professional. I always know I'm in the best of care.
Dr. Moss is very professional, knit, and caring.
professional, thorough, no rush, great listener, understandable explanations
Great at explaining my rare syndrome. Very well spoken and intelligent.
Dr. Moss is an extremely intelligent and compassionate caregiver. I am thankful for all her help and expertise through this health trial.
Excellent
She is very attentive, and I was surprised at how well she could see my eyes in the video visit
She is outstanding. She explains very complex issues in ways that I can understand.
I think I have outstanding doctors.
Excellent visit with Dr. Moss. She’s amazing
Dr Moss is wonderful and I feel fortunate and grateful to have had her as a medical specialist working on my health care.
Very good and thorough in asking questions related to my symptoms.
Very friendly
Dr. Moss is excellent- smart and knowledgeable
Dr. Moss is the best! She makes me feel relaxed and informed about my options and like we are making the best decision together. I recommend her to everyone!
Dr. Heather Moss provided me with one of the best experiences I have ever had with a doctor. I am a pharmacist
Dr. Moss was excellent.
I had a good experience.
Excellent physician!! Caring and thorough.
Dr. Moss is very professional, knowledgeable, clear and concise in her explanations. She addressed ALL of my questions. She is very warm personable.
Dr Moss is excellent.
NEVER made me feel rushed, made me feel special - that I was the MAIN focus.
Dr. Moss, Dr. Clifford and Rhea Nelson are thorough, knowledgeable & excellent communicators. I wish all my physicians were as attentive to my concerns as Heather Elspeth Moss & Kathleen Clifford. Kudos to Rhea Nelson came up with a simple solution that improved my ability to read.
I would absolutely recommend Dr Moss and her staff.
Rhea (orthoptist) was fantastic!
Excellent!
I have the highest regard for Dr. Moss. Just the best experience I could have asked for.
Dr. Moss was very thorough and compassionate in her explanation of my condition.
Care provider, as usual, patiently explained everything, shared lab, data & other information w/me & involved me in decisions.
Dr. Moss was personable, genuine, caring and listened to everything I had to say.
Dr. Moss has a great bedside manner, is very efficient and knowledgeable.
Heather Moss is a superb communicator. I appreciate her team's thoroughness. Have a great deal of confidence in her professional judgment.
Dr Moss is wonderful
Felt confident at all times with guidance provided
Dr Moss is absolutely outstanding! I feel I could not receive better, more personalized care anywhere.
Wonderful care.
I like her the way she treated me. I knew she's really concern about my eyes problem and other related problems too. She's very nice and i will recommend her to anyone who might need her help concerning eye problems.
Dr. Moss is an excellent communicator. I have a great deal of confidence in her knowledge and judgment.
I felt that I got the absolute best care that I could get with this doctor Thankyou
Excellent care & attention from physician.
Dr. Moss is extremely knowledgeable, caring, thorough, compassionate and communicates in a way that is easy to understand. I have complete confidence in her!
She is an outstanding doctor.
Dr. Moss provided a good sense approach to my situation & explained her chosen course of action clearly. I'm completely confident in my care.
Didn't delve into my concerns. Only what she saw - not interested in my concerns.
Great team.
I always feel that Dr. Moss gives me the time I need.
MD excellent - bright, caring informative.
great experience
knowledgeable
Dr. Moss is excellent!
Even though I am a R.N., Dr. Moss took her time explaining what was happening & answered all questions thoroughly. She really helped me overcome & understand the problem.
Seldom have I experienced the singular attention to a patient demonstrated by Dr. Moss. Despite the busy office, while in the room she not only actively listens, she is 100% patient focused and connected.
Dr. Moss is very responsive - great about sending visit report to me promptly - she was up to date on all my other medical care issues.
Dr. Moss's notes are most informative, clear. Excellent experience.
always a great experience with Dr. Kipp and the team at Stanford Health
I have had excellent care.
Dr. Moss is one of the best doctors I have ever seen. She is very knowledgeable, caring and inspires confidence. She took time to understand my problems which I appreciated.
Dr. Moss was very helpful and spent a lot of time with me to make sure I had a detailed exam.
Very impressed with Dr. Moss.
Very very good experience. Thanks.
Dr. Heather Moss is excellent.
She took as long as I needed.
All good.
My care provider Dr. Moss is very professional in handling my health issues/case w/other drs.
Dr Moss was very thorough and thoughtful.
Very good experience thanks for all.
good
Dr. Moss was very very impressive.
All very effective & special.
Dr. Moss was incredibly helpful and detailed in her approach. Excellent bedside manner.
Dr. Moss is my ideal of a professional, thorough physician who explains her findings and treatment recommendations carefully! I am impressed!
Doctor is very good and detailed and very knowledgeable and polite.

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