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Invoice Standards
Products & Goods
The preferred method for submitting Product/Goods (Non-Service) Invoices is GHX/EDI Electronic Invoicing.
To begin migrating to EDI (electronic) invoicing with Stanford Medicine Health Care, please send an email expressing your interest to: support@ghx.com.
Services
The preferred method for submitting Service Invoices (or non-EDI Invoices) is to email your invoice according to the instructions below.
Stanford Health Care
SHCAPInvoices@stanfordhealthcare.org
Processing and payment delays will occur if these email-invoice guidelines are not followed:
- A valid Purchase Order (PO) corresponding to the invoice must be prominently displayed/labeled on the invoice. (Do not reuse previously issued PO numbers for additional good or replacements.)
- Invoices must reference line items which ONLY exist on the issued PO.
- Invoices should not be sent until after the product has been shipped or the service has been performed.
- Account setups should be initiated by Stanford Health Care Purchasing only and not by Sales Reps or the Supplier.
- Stanford Health Care is not Tax Exempt. All tax applied should be based on "Ship-To" location listed on the PO.
- Send manual invoice(s) via PDF file, and only one invoice per file attachment. Invoice with supporting documents must be attached as one file. One email may contain multiple attachments. (Example: If you need to send 10 invoices, each invoice must be in a separate file attachment, resulting in 10 attachments in the same email).
- Please remove all shading on the PDF invoices, and do not use highlighting anywhere on the invoice.
For inquiries regarding previously submitted invoices, please contact SHCAPInquiry@stanfordhealthcare.org