Lisa A. Orloff, MD, FACS, FACE

Endocrine surgeon, Thyroid and parathyroid surgeon, Head and neck oncologist, Head and neck specialist, Otolaryngologist


Professor of Otolaryngology - Head & Neck Surgery (OHNS)

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Biography


Lisa A. Orloff, MD, FACS, FACE is Director of the Endocrine Head and Neck Surgery Program and Professor in the Department of Otolaryngology, Division of Head and Neck Surgery, at Stanford University School of Medicine. She is Director of the Stanford Thyroid Tumor Program within the Stanford Cancer Center. Her clinical practice focuses on the surgical management of thyroid and parathyroid tumors.

Dr. Orloff is an internationally recognized leader in the field of endocrine head and neck surgery. She is also an expert in the application of ultrasonography to the diagnosis and management of diseases of the head and neck, with an emphasis on thyroid cancer. Her background in microvascular and laryngeal surgical techniques lends a unique level of refinement to her endocrine surgical practice. A major component of her clinical work is the management of persistent or recurrent thyroid cancer. Dr. Orloff’s multidisciplinary approach to the management of endocrine head and neck disease involves collaboration with her colleagues in other specialties at Stanford and throughout the country. Dr. Orloff also studies the regeneration of tissue that has been lost as a result of cancer therapies. 

Dr. Orloff received her bachelor’s degree at Stanford, and her medical degree from the University of California, Los Angeles. She completed her residency in Otolaryngology/Head & Neck Surgery at the University of Washington and a visiting fellowship in Microvascular & Reconstructive Surgery at Mount Sinai Medical Center in New York. Prior to joining the faculty at Stanford, she was the Robert K. Werbe Distinguished Professor in Head and Neck Cancer, and Chief of the Division of Head and Neck Surgery at the University of California, San Francisco (UCSF.)

Dr. Orloff served three consecutive terms as the Chair of the American Academy of Otolaryngology—Head and Neck Surgery (AAO-HNS) Endocrine Surgery committee, and served for many years as a voting member of the FDA’s Panel to evaluate medical devices for Otolaryngology. She holds leadership roles within the American Head and Neck Society, the American Thyroid Association, the American Institute of Ultrasound in Medicine, and the American College of Surgeons. She is co-chair of the ACS Thyroid, Parathyroid, and Neck Ultrasound training program and a member of the ACS National Ultrasound Faculty executive board. She is also a member of such influential teams as the National Cancer Institute (NCI) steering committee on Thyroid Cancer Clinical Trials and the Endocrine Surgery Committee of the American Association of Clinical Endocrinology (AACE). She authored the leading textbook, Head and Neck Ultrasonography (Plural Publishing), as a reference for clinicians; the second edition was published in 2017. Dr. Orloff is a former Fulbright scholar.

If you would like to refer a patient to Dr. Orloff, or have any questions, she and her team can be contacted at: by phone 650.498-6000; fax: 650.724.1433

Professional Summary


Professional Education
  • Fellowship: Mt Sinai Medical Center (1992) OH
  • Residency: University of Washington (1992) WA
  • Residency: University of Washington (1988) WA
  • Internship: University of Washington (1987) WA
  • Medical Education: UCLA David Geffen School Of Medicine Registrar (1986) CA
  • Fellowship, Mt Sinai Medical Center, NY
  • Board Certification: American Board of Otolaryngology, Otolaryngology (1993)

Honors & Awards
  • Fulbright Scholar, J. William Fulbright Association (2003)
  • Henry J. Kaiser Foundation Award for Excellence in Clinical Teaching, Stanford Medicine (2018)
  • Patient-Centered Awardee (1 of 5 MDs with Exceptional Likelihood to Recommend Scores - 99th %ile), Stanford Health Care (scores ranked nationally) (2019)
  • Teacher of the Year, Stanford Department of Otolaryngology-Head and Neck Surgery, Stanford Medicine (2015)
  • Teacher of the Year, Stanford Department of Otolaryngology-Head and Neck Surgery, Stanford Medicine (2016)

Publications

Practice Locations


Head and Neck Cancer Program Palo Alto, CA
Palo Alto, CA

900 Blake Wilbur Drive, 3rd Floor

Palo Alto , CA 94304

(650) 498-6000

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Patient Ratings

(132 Ratings)

Overall Rating
4.9/5

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4.9/5
Friendliness
Friendliness/courtesy of the care provider
4.9/5
Explanations
Explanations the care provider gave you about your problem or condition
4.9/5
Listens
Concern the care provider showed for your questions or worries
4.9/5
Care provider's efforts to include you in decisions about your care
Care provider's efforts to include you in decisions about your care
4.9/5
Clear Communication
Degree to which care provider talked with you using words you could understand
5.0/5
Time Spent
Your confidence in this care provider
4.9/5
Recommend to others
Likelihood of your recommending this care provider to others
4.5/5
Wait times
Wait time at clinic (from arriving to leaving)

How Our Ratings Work

The Patients Ratings and comments are gathered from our Patient Satisfaction Survey and displayed in their entirety.

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Patient Reviews

(204 reviews)

Dr. Orloff is the best doctor!!!
Extraordinary attention.
I always feel I am in good hands with Dr. Orloff: Dr. Orloff is excellent!!! She does a thorough thyroid ultrasound during my exam and goes over the results during the appointment. She always addresses my concerns and is both caring and professional.
Good.
Excellent and caring physician.
EXCELLENT care by doctor and PA!
Dr. Orloff is superb! The best!
Dr. Orloff answers all questions and does a great job making you feel comfortable as she encourages and walks through what she is doing during the procedure.
Dr. Orloff was incredibly helpful!
Great at explaining everything.
Dr. Orloff was outstanding.
i have a really great care provider - dr orloff
For me they were very good dr.
Appreciated the time spent and information provided during my visit - and the support.
Dr. Orloff and Zoya Benjamin are wonderful providers! They are caring, friendly, comforting and explain issues in detail. Thank you for everything!
Superior care - felt listened to and everything was explained very clearly. Appreciated the amount of time she was able to spend with me.
Dr. Lisa Orloff has an outstanding team!
Dr. Orloff and her assisting doctor were friendly and thorough in their examination of my neck. Very professional. I was pleased with their level of care.
Dr. Orloff is ABSOLUTELY the best!!
Dr. Orloff always takes the time to listen and engage even when totally swamped. I always feel listened to.
Dr. Lisa Orloff and her staff are extremely talented and are outstanding physicians and assistants.
Dr. Orloff is fantastic. I wouldn't have anyone else do surgery on my thyroid.
Superb communication.
I felt fortunate to be a patient in this office.
Dr. Orloff and her team are very caring and thorough throughout the exam. They welcome and address any & all the questions and concerns that I have. World class service!! Thank you!
Dr. Lisa Orloff takes her time in answering my questions and really makes sure that I understand.
Dr. Lisa Orloff has excellent bedside manner and is so personable to interact with.
She explained everything very thoroughly. Very appreciated.
I have not enough words to express my gratitude to Dr. Lisa Orloff, she supported and guided me with the best care through difficult decisions.
Dr. Orloff is caring & professional.
Dr. Orloff is the most professional, kind and excellent physician and surgeon IMAGINABLE.
Dr. Orloff continued to impress me and the BEST DOCTOR I have worked with.
All questions answered clearly.
Lisa Orloff is wonderfully thorough, friendly, knowledgeable and helpful.
I am very grateful for the excellent care I receive from Dr. Orloff.
Outstanding.
Dr. Orloff and PA Benjamin have always provided the utmost in care, concern and friendliness. If there was a section above "very good," that would be my choice.
Dr. Orloff and her staff are amazing - I feel very fortunate to be cared for by such an excellent team!
Dr. Orloff far exceeded my expectations! She genuinely cared about ME!
Needs to work on communication skills; did not answer all my question, was in a hurry to leave, left abruptly -
Took time to explain everything and option of therapy.
Outstanding experience!
Dr. Orloff took time to explain my situation and my options. Answered all questions and was very thorough. Have already recommended Dr. Orloff to my niece. Think very highly of her.
Dr. Orloff & her "team!" On a 1-10 scale, they are a 10+.
Lisa Orloff is the best doctor I ever met. She is a high professional with a perfect attitude.
Dr. is excellent in working with the patient. I am anxious to learn what the solutions.
Dr. Orloff was very thorough, and took her time to do a good examination.
Excellent care from Dr. Orloff and all staff!
Dr. Orloff and Dr. Noel are amazing doctors, very professional, with deep scientific knowledge and at the same time very caring and compassionate. Feel 100% cared for in their hands.
I am a retired RN and have a tendency to be very judgmental about our current health care delivery. This was so refreshing to see there is still good care going on, so kudos to you all!
Dr. Orloff took great care to explain the tests, taking extra time to point out items on the ultrasound and talking me through what she saw.
I like that both the doctor and resident treat their patients like intelligent human beings descending of the same respect they might afford family. They don't gloss over answers to questions & make me feel as if I am getting a complete picture (not being kept in the dark or treated like some kind of object).
Again excellent! Very personable & kind.
Dr. Orloff & team were/are 10s on the 1-10 scale.
Dr. Orloff was one of the best doctors I have met. I traveled all the way from Texas to see Dr. Orloff & what a blessing. My son lives in the bay area & Dr. Orloff comes highly recommended.
Outstanding.
Dr. Orloff is exceptional in every way - professionally and personally.
Dr. Arloff is an incredible doctor. She is very thorough and caring. I was so impressed by her skill & knowledge of my illness.
Zoya Benjamin is always helpful & friendly. And I can't say enough good things about Dr. Orloff - I'm so thankful to have her on my team!
Dr. Orloff is the best in the world.
Dr. Orloff was apologetic about the delay & gave me an understandable cause. During the exam, she treated me like an equal, teaching me things as she went along, recognizing that I might be interested & curious about the why's of things. She was extremely approachable & an excellent communicator, I felt heard and cared for. She also earned my trust.
Dr. Lisa Orloff was very attentive to all my concerns. She showed & explain everything in great detail.
Seven year experience with Dr. Orloff from initial visit, operation and follow up care. Complete satisfaction with her sill, knowledge & care.
Dr. Julie Noel was great.
I felt very assured that I'm in good hands throughout the entire examination.
Dr. Orloff is the best doctor I have ever worked with. Her professionalism, expertise, care, _____ & thoroughness are unmatched!! #9. OUTSTANDING.
One of the best!
If all physicians/surgeons were like Dr. Orloff, patients would have total confidence in their health care. She is brilliant and kind/understanding.
Dr. Orloff is such a thorough and caring doctor. She is so detailed and did the most thorough ultrasound I've ever had.
Extremely impressed with Dr. Orloff.
Very happy with the attention received.
Dr. Orloff is the best! Caring and knowledgeable.
Lisa Orloff saved my life, what more can I say? Oh... she is caring & kind and I am so grateful she lead the way on my path to health! Thank you!
Dr. Orloff is amazing. Had to wait 8 months to see her, but she is definitely worth the wait.
Dr. Orloff and her entire team provide the best possible patient experience. I am so grateful for their care.
I have great confidence in Dr. Orloff and her team. When needed I get fast answer to questions. When I call or message them on MyHealth. This team is absolutely first class.
Dr. Lisa Orloff is superb. If only other surgeons were as thorough (she does her own sonograms - she found several thyroid spots missed a few weeks before by a chief radiologist in the Easy Bay, yet pleasant & professional.
Dr. Orloff is amazing - She's very excellent - incredibly knowledgeable, communicative well worth making the trip to Stanford. I can't say enough good things about her!
Everything was explained to me and all my questions were answered. I had a very good experience during my visit.
She is a great MD. The yearly lack of planning by schedulers for longer visits needed for complex patients is very frustrating. I do not think waiting almost 3 hrs. for visit is appropriate esp. when appointment was @ 10:30 a.m. Clearly she doesn't have enough time she needs for each pt.
I have followed Dr. Orloff from UCSF and trust her with my thyroid life. I have the upmost confidence in her ability.
Dr. Orloff was extremely diligent thorough and very thoughtful. I could tell that she was deeply committed to fully understanding my condition - she worked very hard during the appointment.
Dr. Orloff is caring, kind & professional. She knows her stuff! It's not often in life that we have the chance to come into contact with someone who's doing what they were given this life to do. Dr. "O" is one of those people & I'm thankful for her. She's a blessing!
Dr. Orloff is an OUTSTANDING physician with excellent medical expertise as well as care and compassion. She performs my thyroid ultrasound with meticulous precision. She is the reason I come to Stanford.
Dr. Lisa Orloff listens to my questions and answers them.
Dr. Orloff is beyond excellent! I truly would not be here today if it wasn't for incredible expertise. She is my savior!!!
Extraordinary.
Outstanding.
Dr. Orloff is so personable and thorough. I wish all doctors had her warm bedside manner.
Very good.
Dr. Orloff is excellent doctor. And she helped me to avoid surgery.
Best doctor ever!!!
The best doctor I ever met.
Wonderful caring dr. and fabulous care.
Dr. Orloff is caring & professional. Excellent care giver.
Dr. Orloff was so deligthful and caring.
Yes, I would recommend Dr. Lisa Orloff to my friends -> Excellent dr.
Very comforting and makes me feel confident in her skill.
Excellent provider! The best ever!
Dr. Orloff is amazing, Zora also thank you!
Dr. Orloff - best in the business.
Generally good!
Dr. Orloff is fantastic. She is an excellent surgeon and a caring person - if only more doctors were like her. It is my great, good fortune to have her as my physician.
Best, most caring physician I've ever been to.
Dr. Lisa Orloff is an outstanding, caring, friendly, professional, amazing doctor. Could never say enough good things about her. Don't let this one get away! She is everything a patient could ever ask for in a doctor.
Dr. L. Orloff is the "BEST"! 8-9. 100%.
I was treated by the entire staff - team office to surgery and back to office. They know me & comment @ a personal level. Makes me feel special.
Dr. Lisa Orloff explains everything clearly!!!
I have always felt 100% confident that Stanford treats their patients with ultimate respect.
Excellent care!!
Dr. Orloff, her assistant Zoya, and the nurse were all exceptional. Dr. Orloff performed the ultrasound herself - very assuring.
Dr. Orloff and Zoya made me feel so at ease. I have great confidence I will receive the best of care. Thank you!
Dr. Orloff made me feel at ease, I was very nervous coming for this visit. She is very thorough & quite knowledgeable. I never felt rushed.
Dr. Orloff was very kind and very informative. Answered all my questions to the fullest and never hurried the appointment at all. I do look forward to seeing her again and her assistant was very wonderful also.
The entire team is wonderful. So caring, patient and informative. Dr. Orloff makes you feel like the only person on the planet when she is with you. Amazing surgeon, amazing person.
Excellent experience. The very best.
Dr. Lisa Orloff is an excellent surgeon and I would highly recommend her!
Dr. Orloff is a WONDERFUL physician. She is extremely knowledgeable in her field, very caring, thorough and I have the utmost confidence in her. She takes her time and does a thorough exam & answers all questions. She is excellent!!
I had the best doctor (Dr. Orloff) in the world!!
Dr. Orloff and her staff are phenomenal! My surgery went beautifully and I'm so grateful for her quality of care and kindness.
Dr. Lisa Orloff and her PA & NP are excellent in all aspects of providing care to me during office visits and operation room. And after-op care and follow-up ofc. visits.
Dr. Orloff is caring, professional and throughout. She is the best.
Dr. Orloff is a wonderful, caring and compassionate doctor and excellent surgeon. Zoyo is awesome, too!
Excellent. Very thorough and caring approach by the doctor. Put me at ease.
Dr. Orloff is so great! She listens, understands, is current on treatment, reasonable with expectations. She's AWESOME too!
Dr. Orloff is fantastic. Dr. Orloff thank you for your care, your passion to help your patients and your kindness.
Dr. Orloff demonstrates interest in my care; she is professional, friendly, and I have great confidence in her judgment.
Dr. Orloff is a very attentive and friendly doctor! Really appreciate her time and attention.
Excellent care and thorough explanation.
Dr. Orloff provided a unique perspective and expertise. She put my mind at ease about next steps in my treatment. I wish I had sough a second opinion from her earlier in my diagnosis.
Dr. Orloff & nurses very nice.
Excellent.
Dr. Orloff is amazing - Very kind and caring = I have the utmost confidence in her.
Dr. Ouloff is by far the best physician I have worked with her knowledge, her compassion, her manner, her diagnosis & treatment are all top notch!! I've been her patients for 12 years now!!
Nicest staff that I have ever encountered. So kind and comforting! It really stood out how warm and easy to communicate with that they were!
Dr. Orloff is a wonderful physician and a very caring person.
Dr. Lisa Orloff is a highly recommended surgeon. Although she's a professor, she too time in explaining my illness, & I felt comfortable in asking her medical questions.
Dr. Orloff is fantastic! She is a gifted physician who is also kind, warm, friendly, during and extremely good at explaining the how, what & why of the treatment and procedures.
I applaud Dr. Orloff and her PA Zoya - extremely kind, thoughtful, thorough. I felt I was very well taken care of.
Dr. Orloff is so compassionate an excellent provider.
Dr. Orloff is kind intelligent & a good communicator!
Excellent experience.
Dr. Orloff was the first of many drs to stop and take the time to listen to my concerns and told me she would find the answer to my question at a weekly meeting with colleagues.
Dr. Lisa Orloff is an amazing doctor and person. She is such a qualified yet humble doctor. As busy as I know she always is, she is always relaxed and doesn't rush the appointment. I credit her with my life saving surgery & follow up care. Please do her right and keep her at Stanford.
Excellent throughout.
Excellent - always feel comfortable.
Dr. Lisa Orloff is an excellent dr. She makes everything clear and asks if I have questions.
She is very good. Her PA Zoya is excellent, very intelligent and courteous.
LOVED all of Dr. Orloff's teaching! Easy to talk with her & she answered all my questions. Never felt rushed during the entire appt. Enjoyed Zoya (PA), too.
I was quite anxious about surgery and everyone, especially anesthesiologist was kind.
Dr. Orloff and Zoya Benjamin are wonderful! SO nice, open, caring, communicative and incredibly congenial, professional! I'm so lucky to have them.
Both Dr. Orloff & her PA were extremely kind thoughtful, caring. They both spent a great deal of time with me - examining me and explaining the surgery.
Dr. Orloff provided everything I needed during (before) and after my surgery - Her crew was considerate, professional and very efficient.
I followed Dr. Orloff from UCSF and will stay with her. As long as I can. I have the utmost confidence.
"Very good" is too weak. The care provided by Dr. Orloff and her staff was EXCELLENT!
Dr. Orloff was great in every aspect! After meeting her I felt I was in good hands.
The PA & doctor are an amazing team. Both are extremely personable & listens to the patient.
It was a great visit. Dr. Lisa Orloff is the best. She explained to me very well about my condition & the best way how to follow up care. She made me feel comfortable; I felt the care & concern. The assistant was also very good & friendly.
Dr. Lisa Orloff is tops in everything.
I could not be happier with Dr. Orloff's service & expertise. I would highly recommend her to others. She made me feel so relaxed and I felt she truly cared about my concerns - a rare quality these days.
Dr. Lisa Orloff is very caring & professional.
My experience so far ha been perfect -
Excellent physician!
Dr. Orloff conducted her job in a very professional way. I appreciated all the info she provided to me. I feel I was very lucky to have her.
Dr. Orloff is by far the most impressive specialist I've seen. I cannot stress how impressed I was with her ability and care.
Dr. Lisa Orloff, her staff, & clinic/hospital staff are tops!
Excellent in all respects.
Dr. Orloff and Dr. Zoya are great professionals and wonderful persons.
I felt like Dr. Orloff had time for me and was very thorough.
Dr. Orloff is truly professional, caring and most competent.
Lisa Orloff is simply the best!!
Superior medical care.
Dr. Orloff is excellent.
Dr. Lisa Orloff IS the best.
Dr. Orloff took her time to make sure I understood my diagnosis and the surgery she was going to perform.
She is the beset provider that I have ever had.
Dr. Lisa Orloff is totally dedicated competent & caring.
Dr. Orloff is the best dr. I ever seen in Bay area.
Excellent!
I am a retired physician and this doctor was exceptional in every respect -took time, wonderful at explaining & gave us total confidence in her.
The doctor and physician's assistant were exceptional in professionalism and bedside manner.
Dr. Lisa Orloff is the best.
Dr. Orloff described everything clearly.
Most informative. Never had a dr. be so concerned about if knew what she was saying.
This was a very good visit. Pr. Orloff is fantastic. She examined my thyroid nodules with ultrasound and informed me that they didn't change from last visit and I don't need surgery to remove them or biopsy to evaluate them. She also examined my throat, nose and prescribed medications and procedure to eliminate my problem with excessive mucus. Thank you Professor Orloff, you helped me very much.
Personable, knowledgeable, courteous, highly experienced.
I actually believe I understand & am more informed about my dx than she seemed to be. She had no comment about some of the terms I discussed with her.
Dr. Orloff & Dr. Micklejohn provided me with excellent surgical and medical care consistently as well as Zoya NP and all other physicians especially Dr. Collins during anesthesia consult and day of surgery.
I feel lucky to have had Dr. Orloff as my surgeon. She was fabulous.
The amount of time was poor, for reasons of poor scheduling, plus I live out of town and had a 5 hour drive back at 500 traffic leaving the Bay area.
Dr. Orloff is an excellent physician; she is very THOROUGH, takes time to explain things. I would HIGHLY recommend her.
First rate.
Dr. Lisa Orloff is the icon of a well educated, professional, expert in her field, but caring, personable and overall great doctor. What an asset to Stanford.
Dr. Orloff is an excellent doctor. I was her patient at UCSF.
Dr. Orloff is highly skilled but also a very nice person. Zoya, her assistant is also very good.
Dr. Lisa Orloff is the greatest!
Dr. Lisa Orloff is caring, efficient and emanates confidence. Truly professional and yet personal in her manner.
Dr. Lisa Orloff is the best!
Excellent visit - truly appreciate her and the time she spent with my husband and I.
It took 4 months to see Dr. Orloff but well worth wait.
Dr. Lisa Orloff is fantastic. Unique qualifications and complete dedication.
Dr Orloff has been top notch, the very best. Her team has been excellent.
Dr. Orloff is FANTASTIC! She communicates perfectly, and is a wonderfully warm person. She exudes professionalism.
I am very happy w/Dr. Orloff!

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