I appreciate Dr. Yap’s consult concerning my cyst in my left hand. He was friendly and I appreciated his comments of the cyst on my hand. I chose to have the cyst remove. I will make an appointment with Rhommel
Oct 2023
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Verified SHC Patient
I like him very much! He is an excellent surgeon as I've had great results and he has a warm and friendly manner and is easy to talk with.
Sep 2023
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Verified SHC Patient
Totally satisfied with Dr. Yao.
Aug 2023
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Verified SHC Patient
Excellent
May 2023
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Verified SHC Patient
Dr. Yao is the most professional and compassionate doctor. I have had 2 surgeries with him and have had great results! I wouldn’t go to anyone else!! He’s the best!
May 2023
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Verified SHC Patient
The doctor and his assistants are patient, helpful and informative
Apr 2023
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Verified SHC Patient
Dr Yao appears knowledgeable and efficient (I had a routine follow up and he dealt with it quickly)
Apr 2023
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Verified SHC Patient
Dr. Yao was warm and personable, and seemed very confident he could resolve the problem with my wrist. He cited specific data on possible outcomes, which I really liked.
Mar 2023
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Verified SHC Patient
My experience has been outstanding!
Feb 2023
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Verified SHC Patient
Excellent patient experience.
Feb 2023
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Verified SHC Patient
Professional, very patient, efficient with less wait time, nice environment
Jan 2023
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Verified SHC Patient
The appointment was early and everyone was friendly and efficient.
Jan 2023
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Verified SHC Patient
Everyone was courteous, helpful and positive! Dr. Yao and his team were great, very professional .
Jan 2023
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Verified SHC Patient
Great service and great Dr
Jan 2023
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Verified SHC Patient
Dr. Yao listens well and responds appropriately and doesn't seem rushed.
Dec 2022
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Verified SHC Patient
Dr Yao, the resident doctor and the care team were all very friendly and professional.
Dec 2022
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Verified SHC Patient
fast and organized
Dec 2022
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Verified SHC Patient
Dr Yao was highly recommended by one of his past patients for my broken wrist. I have as very impressed with his expertise and am hopeful or a full recovery.
Dec 2022
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Verified SHC Patient
Both Dr. McKnight & Dr. Yao, spent time & allowed for lots of questions! Thank you
Nov 2022
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Verified SHC Patient
Dr. Yao is great.
Nov 2022
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Verified SHC Patient
Everone very helpful. Thank you!
Nov 2022
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Verified SHC Patient
Everyone from asking directions in lobby, check in staff, assistants and doctors were kind and concerned.
Nov 2022
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Verified SHC Patient
Always the best experience. Friendly, professional staff whose only goal is five star care.
Nov 2022
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Verified SHC Patient
dr yao and his female assistant np were very good
Nov 2022
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Verified SHC Patient
Very professional explain the options I have very carefully
Nov 2022
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Verified SHC Patient
Focused, humane, clear, and professional care from both the doctors
Oct 2022
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Verified SHC Patient
I have a great deal of respect and confidence in Dr Yao and his team.
Oct 2022
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Verified SHC Patient
I am an artist so the use of my dominant hand is of utmost importance to me. Dr. Yao and staff attentively listen to my concerns and have worked with me to make sure I can keep drawing and painting.
Oct 2022
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Verified SHC Patient
Checked my elbow recovery from Elbow reduction procedure, done after dislocation of elbow.
Oct 2022
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Verified SHC Patient
Excellent care and efficient
Oct 2022
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Verified SHC Patient
Excellent care!
Oct 2022
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Verified SHC Patient
Dr. Yao was very attentive and heard what I had to say. He was very clear with all his input about the problems with my wrist. I am extremely grateful he was my doctor.
Oct 2022
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Verified SHC Patient
Dr. Yao is a great physician. He treats his patients with care, and thinks through the best possible course of action for each individual.
Sep 2022
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Verified SHC Patient
Everyone was very communicative on what was going on, which was great!
Sep 2022
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Verified SHC Patient
I'm pretty anxious when visiting doctors. Particularly new ones. EVERYONE was exceptional. They were on time, they were kind, they looked me in the eye. They answered every single question I had. I was very, very impressed.
Sep 2022
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Verified SHC Patient
Dr Yao is excellent and the staff very helpful.
Sep 2022
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Verified SHC Patient
Great, caring staff. Dr. Yao and Ana were attentive and informative.
Sep 2022
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Verified SHC Patient
Dr. Yao is just a fantastic clinician.
Sep 2022
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Verified SHC Patient
Dr. Yao and the whole team have been fantastic.
Sep 2022
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Verified SHC Patient
He was excellent and so was his student assistant. I would definitely recommend him and return to him if I need more care.
Sep 2022
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Verified SHC Patient
I’ve seen Dr Yao many times over the past 12 years and have always been pleased with his care.
Sep 2022
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Verified SHC Patient
Excellent r
Aug 2022
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Verified SHC Patient
Very personable and efficient
Aug 2022
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Verified SHC Patient
Dr Yao is great at explaining things and is very kind!
Aug 2022
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Verified SHC Patient
Highly professional and courteous.
Aug 2022
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Verified SHC Patient
Got the treatment I need
Aug 2022
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Verified SHC Patient
The staff and doctors showed compassion and caring, greatly appreciated
Jul 2022
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Verified SHC Patient
Dr. Yahoo and his assistant, I don’t remember her name right now. Or fabulous. Very professional, charming and explained everything in a clear and efficient manner. I feel very fortunate to have been able to see them. I hate
Jul 2022
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Verified SHC Patient
Great team, I'm ready for my surgery
Jul 2022
•
Verified SHC Patient
Excellent Provider and fantastic Staff
Jun 2022
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Verified SHC Patient
The office is super efficient and timely, and Dr Yao is top notch.
Jun 2022
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Verified SHC Patient
Very professional, smart and friendly. I felt in very good hands
Jun 2022
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Verified SHC Patient
The doctor and physician assistant were both excellent.
May 2022
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Verified SHC Patient
Dr. Yao was very professional and personable. He does very well in diagnosis. Therefore I would strongly refer my friends and family members to seek medical advice from him.
May 2022
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Verified SHC Patient
Dr. Yao is amazing. He’s the first doctor in my core for my elbow that I feel truly heard, cared about, and not rushed. He respected my thoughts and concerns and talked about his clinical reasoning and surgical decision thought process with me out loud so that we could make a decision together. He and his team were wonderful on surgery day, I felt very taken care of! I couldn’t recommend him enough.
May 2022
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Verified SHC Patient
Dr Yao is simply a treasure. With tightrope arthroplasty surgery is skills are extraordinary. His level of professional achievement is not available in surgeons in Arizona. Words cannot express appreciation for him being available during my time of need..
May 2022
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Verified SHC Patient
excellent
May 2022
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Verified SHC Patient
Dr. Yao is a very understanding doctor. He listens, explains things and answers questions.. I fully trust Dr. Yao to help me with the medical problem of my hand.
Apr 2022
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Verified SHC Patient
Dr Yao and his staff are wonderful!!
Apr 2022
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Verified SHC Patient
Dr Yao and staff are very nice and attentive. Also Today, I met dr Heffner and he has excellent bedside manner by taking great care in explaining the X-ray and the mechanics of the steel plates.
Apr 2022
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Verified SHC Patient
Excellent. Efficient. Comprehensive.
Apr 2022
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Verified SHC Patient
My doctor it’s the best ,all the team are really good thank you for all the excellent work
Apr 2022
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Verified SHC Patient
Very thorough
Mar 2022
•
Verified SHC Patient
Excellent!
Mar 2022
•
Verified SHC Patient
Exceptional patient care.
Mar 2022
•
Verified SHC Patient
My appointment with Dr. Yao went smoothly from start to finish - excellent care
Mar 2022
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Verified SHC Patient
He's simply a genius at what he does! Dr. Yao is very patient and has great bedside manners!
Feb 2022
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Verified SHC Patient
Excellent care. Great communication.
Feb 2022
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Verified SHC Patient
Very organized and very little waiting ... Tnx
Feb 2022
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Verified SHC Patient
Dr. Yao, his assistant Ann and the rest of the office staff were excellent in terms of their professioinal skill and thoughtful and caring in terms of the services they provided.
Jan 2022
•
Verified SHC Patient
Great Doctor!
Jan 2022
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Verified SHC Patient
My visit is always great ,Thank you to all the staff and MD my doctor Yao Jeffrey he is the best
Jan 2022
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Verified SHC Patient
Excellent doctor and med staff. Scheduling person Kimberly was fantastic, understanding and helpful
Jan 2022
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Verified SHC Patient
I have been a patient of Dr. Yao's for a few conditions over several years. He has always been superb.
Jan 2022
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Verified SHC Patient
Dr. Yao is an exceptional physician who balances his knowledge with his kindness. I am very happy to have him as my physician and surgeon.
Dec 2021
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Verified SHC Patient
Eccellente
Dec 2021
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Verified SHC Patient
Both the Fellow and Dr. Yao were very professional, efficient and extremely knowledgeable!
Dec 2021
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Verified SHC Patient
Dr. Yao is extremely accomplished and experienced, and he balances that with being a very kind individual.
Dec 2021
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Verified SHC Patient
Personable, thorough and good communication
Dec 2021
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Verified SHC Patient
Great, thorough meeting.
Nov 2021
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Verified SHC Patient
Best Cortisone shot ever
Nov 2021
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Verified SHC Patient
He is personable, knowledgeable and willing to patiently answer questions and concerns.
Nov 2021
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Verified SHC Patient
I was very happy with the appointment with Dr. Yao. He spent time examining my hand, talking to me and explaining what needed to be done next.
Sep 2021
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Verified SHC Patient
Dr. Yao was awesome. Very detailed and spent a lot of time with me
Sep 2021
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Verified SHC Patient
Dr. Yao always makes each visit very easy to speak with him back and forth. He answers all my questions and doesn't make me feel rushed.
Sep 2021
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Verified SHC Patient
Dr Yao is exceptional
Aug 2021
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Verified SHC Patient
Very professional and detailed what was needed to help my problem.
Aug 2021
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Verified SHC Patient
If I know anyone with hand, wrist issues, I would most certainly recommend Dr Yao!
Aug 2021
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Verified SHC Patient
I think Dr. Yao was an excellent doctor and I was very pleased with his ability to relate to me personally, which not all doctors have..
Jul 2021
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Verified SHC Patient
Very professional and helpful.
Jul 2021
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Verified SHC Patient
I received great confidence and care from my doctor - Dr. Yao and his team is terrific
May 2021
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Verified SHC Patient
Professional, easy to talk to, made me feel fully confident in his abilities to take care of my issues
May 2021
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Verified SHC Patient
Thank you so much for your time and care!!
May 2021
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Verified SHC Patient
SHORT, SWEET, AND TO THE POINT.
Apr 2021
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Verified SHC Patient
Dr. Yao was great. He communicates his knowledge in a very easy & kind way.
Apr 2021
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Verified SHC Patient
Thank you to Dr. Yao & his team for their care!
Nov 2018
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Verified SHC Patient
Was able to schedule my surgery for the following day!
Nov 2018
•
Verified SHC Patient
Wonderful MD!
Oct 2018
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Verified SHC Patient
I have complete confidence in Dr. Yao and am very glad that he is my doctor. He's been wonderful to work with throughout this entire process, and I would recommend him to everyone.
Oct 2018
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Verified SHC Patient
I received excellent service and care
Oct 2018
•
Verified SHC Patient
very profesional
Oct 2018
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Verified SHC Patient
First rate doctor
Oct 2018
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Verified SHC Patient
Dr. Yao is great. some front end processes that need some work.
Sep 2018
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Verified SHC Patient
Dr. Yao was very clear with expectations as my injury was very severe. His surgery/care with my determination exceeded those expectations.
Aug 2018
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Verified SHC Patient
Dr Yao is always amazing and I've seen him for multiple hand, wrist, arm, elbow and shoulder problems. He is kind, patient, confident and smart. I have and will continue to trust his knowledge and determinations. He is excellent at explaining things in an understandable way without an ounce of arrogance.
Aug 2018
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Verified SHC Patient
My single concern is that despite having a torn ligament, no physical therapy to strengthen the surrounding muscles was advised and it seems like that would be sensible. The only other item is, the doctor never accounted for the change in pain following my wrist being hit in March. The ligament tear is 40 years old, but the pain and reduced movement is only 5 months old and that is what I really wanted help with.
Aug 2018
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Verified SHC Patient
Both Dr. Yao and Dr. Shapiro provided excellent care with much compassion and concern. The BEST!
Jul 2018
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Verified SHC Patient
Good doctor
Jul 2018
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Verified SHC Patient
Dr. Yao and all of the staff that I I encountered on my visits were professional, kind, considerate and friendly.
Jul 2018
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Verified SHC Patient
Dr. Yao's team work so well together and makes me feel not anxious about my needed surgeries. Great bedside manner, warm and friendly while maintaining professional integrity.
Jul 2018
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Verified SHC Patient
I have many many times recommended Dr Yao. He is always kind, gracious, clear, and calm. He is always relaxed and confident and is one of my favorite Drs ever.
Jun 2018
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Verified SHC Patient
Always a nice experience.
Jun 2018
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Verified SHC Patient
Dr. Yao made me feel very comfortable. His friendly, professional manner gave me confidence in his diagnosis and prognosis regarding my condition.
Jun 2018
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Verified SHC Patient
Having experienced many serious health problems in the past, I have become very in tune with my body and proactive in my health care and I always feel I am being listened to and heard by my Stanford care givers.
Apr 2018
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Verified SHC Patient
Jeffrey Yao, MD is one of the leading hand surgeons in the US. we are so lucky to have him working at Stanford here in the Bay Area
Apr 2018
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Verified SHC Patient
I'm most confident of Dr. Yao's assessment of my condition and have every belief that the surgery this Friday will be a success. He has good "bedside" manner and makes me feel comfortable asking him lots of questions and voice my concerns.
Mar 2018
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Verified SHC Patient
Dr. Yao and his staff are excellent. Personable, very knowledgeable, and skilled. Great sense of humor.
Mar 2018
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Verified SHC Patient
The care provider was knowledgeable, friendly, and supportive.
Mar 2018
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Verified SHC Patient
Dr. Yao is an amazing surgeon, great communicator!
Feb 2018
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Verified SHC Patient
The doctor came relatively quickly and asked about my hand (thumb). The doctor very nice and kind ensured I would be OK with the information presented.
Jan 2018
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Verified SHC Patient
Dr. Yao is great
Jan 2018
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Verified SHC Patient
Stanford staff is the very best in my experience.
Jan 2018
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Verified SHC Patient
Dr. Yao was on time and courteous. I really appreciated his frankness about the need for surgery. The staff who greet you could not be more polite. It is so important that a patients experience starts off well and Stanford excels with this!!!
Jan 2018
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Verified SHC Patient
Dr Yao is a very nice person. Showed interest in explaning the process and procedure.
Dec 2017
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Verified SHC Patient
Both Dr Yao and his fellow (sorry, forgot her name) were very good in explaining the findings, next steps, options, and were a step ahead on each question I was going to ask. I also appreciated their honesty in telling me better not to do certain things I was hoping to do. Very direct, but friendly answers.
Nov 2017
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Verified SHC Patient
Excellent & professional.
Nov 2017
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Verified SHC Patient
interface with Dr. Yao, and earlier interaction with Dr. Shapiro put me at ease in making the decision to have surgery.
Oct 2017
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Verified SHC Patient
Dr Yao is wonderful
Aug 2017
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Verified SHC Patient
Stanford physicians are the best of the best which is why I continue to seek medical assistance here.
Apr 2017
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Verified SHC Patient
Very good
Apr 2017
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Verified SHC Patient
terrific
Nov 2016
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Verified SHC Patient
Trustworthy.
Oct 2016
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Verified SHC Patient
Have already Dr. Jeffrey had to others. Recommended.
Oct 2016
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Verified SHC Patient
Two weeks post surgery and I could not be happier about the results so far!!
Oct 2016
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Verified SHC Patient
very good service
Aug 2016
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Verified SHC Patient
wow. I like a doc who knows what he is doing. I was sure my hand would never straighten out. but several "pops" later, there it was, straight as you please. I know I have to exercise and wear the splint at night, but wow, I see a working hand in my future. and the whole team couldn't be nicer, from putting me at ease, to being confidently cheerful, to getting the job done. thanks
Jul 2016
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Verified SHC Patient
everyone was great! super knowledgeable and overall excellent patient care
Jun 2016
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Verified SHC Patient
Dr Yao is awesome.
Jun 2016
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Verified SHC Patient
Dr. Jeffrey Yao is excellent and very professional.
Feb 2016
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Verified SHC Patient
Did not seem to take my remaining pain very seriously. Almost verbatim told me "that's what you're stuck with" and it took explicit note that pain is worse than before surgery for some concern.
Jan 2016
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Verified SHC Patient
I like how he works with me to come up with treatment options
Jan 2016
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Verified SHC Patient
Doctors explained everything carefully
Jan 2016
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Verified SHC Patient
Everyone should want to have Dr. Yao as their hand doctor. He takes good care of his patients and I feel like takes really good care of his fellow as well. He continually talked her through his observations as he examined me and then would explain his thoughts in more lay terms to me
Dec 2015
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Verified SHC Patient
It was a pleasure to see Dr Yao. He is experienced, professional and kind
Dec 2015
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Verified SHC Patient
Dr. Yao is very professional. He gives me honest advice and how to care my hands. I trust Dr. Yao so I return to see him for my hand problem.
Nov 2015
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Verified SHC Patient
Extremely competent
Nov 2015
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Verified SHC Patient
I am in general happy with Dr. Yao, but I did feel a sort of anti-climactic ending in which I was just sort of sent off and told only to follow up if I had a problem. I guess I feel as though there was not much concern in knowing how my recovery goes/care for the patient as an individual. That being said, I have received excellent care for the most part and up until this odd ending, felt really good about Dr. Yao. The other thing I would say is that I never received any clear expectations of how my recovery would go. It would have been a lot easier to navigate this period if the doctor told me all along I would continue to have pain and irritation for the months to come. My therapist told me that i should expect 9-12 months to return to normal, but this expectation was definitely not expressed by my doctor, and until receiving this more conservative evaluation of what to expect from my therapist, I was constantly worried about my ongoing symptoms. I would urge Dr. Yao to be more explicit that you will get flare ups and pain and inflammation for some time to come in order to dispel patient's worries.
Nov 2015
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Verified SHC Patient
Left with no conclusion of what lump on hand is. Told to return when it gets larger(exactly what I was trying to avoid). This visit was not a good use of my time.
Nov 2015
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Verified SHC Patient
Dr. Yao is smart, talented and professional. He relates very well to patients and is a very valuable public relations asset to the Stanford Medical School and Stanford University.
Oct 2015
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Verified SHC Patient
I highly recommend Stanford to all my friends and family.
Oct 2015
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Verified SHC Patient
Really Dr. Yao spent very little time with me. He had not reviewed my informtion except to talk to the NP who really did not understand my injury. He did not even know I had Xrays. I was really hoping for in depth understanding on the tradeoffs and a discussion about why or why not surgery could help me. I tried some follow up questions but they were met with short answers. I am sure he knows what he is doing but I guess since I did not need surgery I did not merit his full attention
Oct 2015
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Verified SHC Patient
Dr. spent less than 3 mins with me on both visits.
Sep 2015
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Verified SHC Patient
Dr Yao is fantastic!
Aug 2015
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Verified SHC Patient
Very unconcerned. Very unhelpful. I am already discouraging people from visiting the clinic.
Aug 2015
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Verified SHC Patient
Exemplary care.
Aug 2015
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Verified SHC Patient
good
Aug 2015
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Verified SHC Patient
I don't particularly like having to go thru detail with nurse, then intern, then doctor. Intern personality seemed stern and by the book, doctor came across a lot friendlier and caring, I chalk that up to experience.
Aug 2015
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Verified SHC Patient
the intern was excellent and helpful. she was very considerate
Jun 2015
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Verified SHC Patient
Have had only very good experiences.
Jun 2015
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Verified SHC Patient
Care was excellent; it was my first visit, so I don't have much experience to rate my confidence in the provider yet.
Jun 2015
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Verified SHC Patient
lack of specific instructions regarding my use of fractured hand, other than my asking if i could lift weights.i felt like cattle being moved thru a shoot( very de-personalized attention)
Jun 2015
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Verified SHC Patient
I unfortunately was not quick enough to ask the questions I really wanted to ask. I would have appreciated a little more information regarding what is involved in having a cast.
May 2015
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Verified SHC Patient
Dr Yao and Ann are great consistently :)
May 2015
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Verified SHC Patient
I design surgical tools & know Dr. Yao from clinical trials. Most of these questions do not really aplply to me.
May 2015
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Verified SHC Patient
Dr Yao is amazing in all ways. I am very lucky that my primary care doctor (Christian Fulmer) recommended him! Dr Yao was only going to give me one shot but gave me 2 when I told him how bad I needed it and I am now pain free :) in both hands.
Apr 2015
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Verified SHC Patient
Very pleased with surgeon's skills. Would recommend him unequivocally.
Apr 2015
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Verified SHC Patient
I learned after the fact who to contact and what do do if there were problems with the cast. There was no instruction about what to expect and the available resources (for example - that my hand could be re-casted if the cast hurt).
Apr 2015
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Verified SHC Patient
the doc, his assistant & the student (walk along) were amazing. explained everything in detail and was sensible to all my needs. amazing crew :)'im a crabby business owner, it's nice to see good smart people taking care of me!!!
Mar 2015
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Verified SHC Patient
Directions from Dr. Yao about what to expect after my cast was removed and self-care were scant (use hand, use splint mostly at night). I thought the hand therapist would provide more, but she quickly produced a splint, then sent me on my way to schedule and appointment two weeks later. The rushed attitude of the had therapist was disappointing and less than encouraging.
Mar 2015
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Verified SHC Patient
Informative consult - took the time to answer all questions/concerns.
Oct 2014
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Verified SHC Patient
I want to thank Dr. Yao & his assistant, Ann Owen for their kindness & concern where their care.
Aug 2014
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Verified SHC Patient
I felt the dr. was rushed...trying to make up for some delays earlier. He was thorough, but I just felt my issued was unimportant. He provided good info, though. Knew his stuff.
Jun 2014
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Verified SHC Patient
I tell everyone who might benefit a visit to Dr. Yao of his care of patients and perfection in his surgeries.
Jun 2014
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Verified SHC Patient
All doctor should be this GOOD.
May 2014
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Verified SHC Patient
Dr. Jeffrey Yao was/is excellent on every level! Very knowledgeable and professional and very easy to talk/communicate with -
Mar 2014
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Verified SHC Patient
Dr. Yao was kind, thorough and I am fully confident in him as my surgeon for upcoming surgery.
Feb 2014
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Verified SHC Patient
Everything in person was good but I wish I had follow up once I had the MRI done. I had to call to get results.
Jan 2014
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Verified SHC Patient