Interpreter Services provides medical interpretation and translation.
The department includes staff, interns, agency interpreters,
videoconference and telephone interpreters who support full coverage
throughout all of Stanford Health Care.
- Spanish interpreters are on the premises 24/7 for the Hospital
and for the Emergency Department.
- Interpreters for other
languages are on the premises during clinic business hours, 8:30 am
to 4:30 pm, Monday through Friday: American Sign Language (ASL),
Cantonese, Mandarin, Russian and Vietnamese.
for additional spoken languages can be available during clinic
business hours, when pre-scheduled 24 hours in advance.
- Telephone interpreters for over 200 spoken languages and
video-conference Sign Language Interpreters can be accessed
- Stanford interpreters are required to adhere to
professional standards, including interpreting everything said, and
protecting the patient's right to self-determination,
confidentiality and quality care.
- Interpreter Services offers written translations of medical
documents including: consent forms, research and treatment
protocols, patient information, medical letters, diagnostic studies
and other documents used by health professionals. Our translation
processes are approved by the Institutional Review Board (IRB),
which oversees medical research protocol.
- The turn-around
time depends on the length of the material, the language, and the
- Translations of patient medical records
need a minimum of five business days.
requests are expected to be submitted via e-mail.
Interpreter & Translation Services Policy
Interpreter & Translation Services Policy (Chinese)
Interpreter & Translation Services Policy (Russian)
Interpreter & Translation Services Policy (Spanish)
Interpreter & Translation Services Policy (Vietnamese)