We want you to have an outstanding care experience. This patient guide contains information you may find helpful in preparing for your hospital stay. In addition, information on billing, your medical record and obtaining your baby's birth certificate also follows.
We are available to help you.
Call us at 925-847-3000
Hospital Check-In
We want you to feel as comfortable as possible while you are with us. Learn about what how to prepare for your hospital visit or stay.
Billing & Insurance
View or pay your bill, learn about health insurance plans we accept, and explore our payment plans and other forms of financial assistance, including financial counseling. Learn about Protections Against Surprise Medical Bills.
Birth Certificates
When you have a baby at Stanford Health Care Tri-Valley, you are asked to complete a form that is sent by Medical Records to Alameda County. Birth certificates can be requested by calling Alameda County Offices at 510.272.6377.
You may also visit the Alameda County website to request a birth certificate.
Hospital Policies
Learn more about how we provide you access to your medical information, protect your privacy, and resolve concerns:
Patient Relations
Resolve for any concern or issue you have with your patient experience.
Patient Privacy
Learn how your medical information is used and how you can get access to this information.