Stanford Coordinated Care is a team of medical professionals and care coordinators who help people with chronic illnesses lead a healthy life and smoothly navigate their health care experiences. The Coordinated Care clinic is an exclusive benefit for eligible members of the Stanford University, Stanford Health Care, SLAC and Lucile Packard Children's Hospital community and their covered adult dependents. Services include:
Assistance in managing chronic illness
Coordination of medical care no matter how many specialists you see
Primary care at our clinic or in collaboration with your primary care provider
You are eligible to enroll if the following describes you:
Active employees or covered adult dependents of Stanford Health Care or Lucile Packard Children's Hospital
Active employees of Stanford University
And living with an ongoing health condition, such as, but not limited to: diabetes, heart disease, asthma/chronic lung disease, and even not feeling well. Also, anyone on 5 or more prescribed medications may qualify.
Please complete our self-assessment to determine eligibility based on health condition(s) and health insurance.
How do I enroll?
Those interested in becoming a member of SCC should take the first step to enrollment and complete a self-assessment. Fax assessments to the clinic upon completion. An SCC team member will follow up once the assessment has been received.
Based on the completed self-assessment and after the SCC has determined an individual is a good fit for the services offered, an initial intake appointment with a care coordinator will take place. After the first intake visit, the patient will then be officially enrolled.
During the intake appointment, the care coordinator will discuss two services offered by Stanford Coordinated Care. One service is Primary Care Plus. As a member of Primary Care Plus, the patient is asked to transfer their primary care services to the coordinated care team which includes a physician, nurse, care coordinator, physical therapist, pharmacist, and clinical social worker.
The other service is Care Support. As a member of Care Support, the patient agrees to continue with their current primary care physician but would like the extra help and support from the SCC care support team, which includes a clinical social worker and registered nurse.
SCC believes that individuals are the expert about their own life and health. However, it can be hard to face chronic conditions alone. The SCC team can help individuals with medical, social, and emotional aspects of trying to live in the healthiest way. Also, there are no co-pays for SCC services.
At Stanford Coordinated Care, individual care coordinators help patients with appointments and medication refills, and find answers to their medical questions.
Stanford Health Care (formerly Stanford Hospital & Clinics) is known worldwide for the advanced patient care provided by its doctors and staff. We also provide a wide range of guest services and amenities to our patients and visitors. Learn more about preparing for a hospital stay, billing and financial services, and our other support programs in Patients & Visitors.
Stanford Coordinated Care is a benefit available to active Stanford University and Hospital employees and their adult dependents covered by Blue Shield and UMR insurance plans.
Please call us first before going directly to the emergency room unless you feel that you cannot safely wait a few minutes to speak to us.
We will make every effort to offer you an appointment the next day for urgent problems if the problem can safely wait until morning.
In major emergencies, call 911 for an ambulance or proceed directly to the nearest emergency room.
Stanford Health Care provides comprehensive services to refer and track patients, as well as the latest information and news for physicians and office staff. For help with all referral needs and questions, visit Referring Physicians.
HOW TO REFER
Fax a referral form with supporting documentation to 650-320-9443.
Track your patients' progress and communicate with Stanford providers securely online.