Coordinated Care
211 Quarry Road
Palo Alto, CA 94304
Phone: 650-724-1800 Getting Here
Maps & Directions
211 Quarry Road
Suite 402
Palo Alto, CA 94304
Phone: 650-724-1800 Getting Here »

Our Primary Care Doctors

Care and Treatment of Chronic Illnesses

What is Stanford Coordinated Care (SCC)?
Is the service confidential?
How can I enroll?

Those interested in becoming a member of SCC should take the first step to enrollment and complete a self-assessment. Completed assessments should be faxed to the clinic at 650-736-2550.

An SCC team member will follow up once the assessment has been received. Based on the completed self-assessment, an initial intake appointment with a care coordinator will take place after the SCC has determined an individual is a good fit to receive service. After the first intake visit, the patient will then be officially enrolled.

Why should I enroll?
Which service should I enroll in?
What are the benefits of Primary Care Plus vs. Care Support?
How will the care be different than what I am receiving now?
Who will be taking care of me?
What are the hours of operation?
How will my enrollment in the SCC change my current health plan?
Can my family members take part in this service?
When do I need to make a decision about joining the SCC?
Who is eligible to enroll?
What are some examples of chronic conditions that may qualify me?
How do I know if I have a chronic condition?
If I think I have a chronic condition, but have never been diagnosed by a doctor, how do I find out if the SCC is for me?
What's the catch?

Stanford Coordinated Care

At Stanford Coordinated Care, individual care coordinators help patients with appointments and medication refills, and find answers to their medical questions.

For Patients

Stanford Coordinated Care is a benefit available to active Stanford University and Hospital employees and their adult dependents covered by Blue Shield and UMR insurance plans.


Please call us first before going directly to the emergency room unless you feel that you cannot safely wait a few minutes to speak to us.

We will make every effort to offer you an appointment the next day for urgent problems if the problem can safely wait until morning.

In major emergencies, call 911 for an ambulance or proceed directly to the nearest emergency room.

Call us to make an appointment



For Health Care Professionals