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Stanford Health Care

Coordinated Care

Primary Care

Support to Navigate Challenging Health Conditions

Stanford Coordinated Care Program (SCCP) is a Stanford Medicine primary care referral-based program. As a team of medical professionals, we help individuals with chronic/complex serious illnesses lead healthier lives and better navigate their health care experiences. SCCP only accepts referrals from Stanford Medicine's primary care providers.

Coordinated Care
Image of 211quarryrd-paloalto.jpg
211 Quarry Rd
Palo Alto, CA 94304
Phone: 650-724-1800 Getting Here
Clinic image
Maps & Directions
Maps & Directions
211 Quarry Rd
Ste 402
Palo Alto, CA 94304
Phone: 650-724-1800 Getting Here
Make an appointment

Our Primary Care Doctors

Stanford Coordinated Care Program (SCCP) Is a Primary Care Program Whose Specialty Is the Treatment of Chronic or Complex Illness

Patient FAQs

What is Stanford Coordinated Care Program (SCCP)?

Stanford Coordinated Care is a primary care program whose specialty is working with patients who have chronic/complex serious health conditions. We have a team of providers who are skilled in helping you manage your medical care. Our job is to help you build the knowledge, skills, and confidence you need to truly manage your health condition(s).

How can I enroll?

We are a Stanford Medicine primary care referral-based program only. If you need to establish with a Stanford Medicine primary care provider, please call 650-498-9000 to make an appointment.

Why should I enroll?

We believe that you are the expert about your own life and health. However, it can be hard to face chronic conditions alone, and there are times when you need more intensive support and coordination of your health and health care.

How will the care be different than what I am receiving now?

We provide prompt, efficient service that is tailored to your health care goals and needs.

What are some examples of the chronic and/or complex conditions that Stanford Coordinated Care Program (SCCP) specializes in treating?

Some examples of the persistent, chronic, and/or complex conditions(s) we treat include, but are not limited to:

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In addition to having one or more ongoing, persistent, or complex health condition(s), we accept patients who:

  • Have multiple specialists and clinics, within or outside Stanford Health Care;
  • Have visited an emergency department or have been admitted to the hospital in the previous six months, or may be admitted within the next six months;
  • Have little support and/or don’t have the confidence to manage their conditions.

For Patients

Stanford Health Care is known worldwide for the advanced patient care provided by its doctors and staff. We also provide a wide range of guest services and amenities to our patients and visitors. Learn more about preparing for a hospital stay, billing and financial services, and our other support programs in Patients & Visitors.  

AFTER HOURS

Please call our primary care advice service line at 650-498-9000 before going to the emergency room, unless you feel that you cannot safely wait a few minutes to speak to us. Another option would be our Express Care clinic open 7 days/week from 9 a.m. – 9 p.m with in-person and video options. 

We will make every effort to offer you an appointment the next day for urgent problems if the problem can safely wait until morning.

In major emergencies, call 911 for an ambulance or proceed directly to the nearest emergency room.

 

Call us to learn more

650-724-1800

Resources

For Health Care Professionals

PHYSICIAN HELPLINE

Phone: 1-866-742-4811
Fax: 650-320-9443
Monday–Friday, 8 a.m.–5 p.m.

Stanford Health Care provides comprehensive services to refer and track patients, as well as the latest information and news for physicians and office staff. For help with all referral needs and questions, visit Referral Information.

You may also submit a web referral or complete a referral form and fax it to 650-320-9443 or email the Referral Center at ReferralCenter@stanfordhealthcare.org.

 

HOW TO REFER

Fax a referral form with supporting documentation to 650-320-9443.

  • Send referrals online
  • Place radiology and lab orders
  • View referral status
  • Access medical records

Learn More About MedLink

Log in to MedLink
Make an Appointment

To request an appointment, call 650-724-1800.