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Patient & Family Partner Program: Cancer Center Palo Alto
Cancer Center - Palo Alto
Patient & Family Advisory Council
The Cancer Center Palo Alto PFAC represents the voices of patients, caregivers, and family members at Stanford Medicine. With the ultimate goal of challenging Stanford to be more patient-centered, this PFAC partners with staff and faculty to improve the care experience for patients and their loved ones from diagnosis, through active treatment and survivorship.
Helped coordinate Stanford’s “Celebrating Cancer Survivors” event in 2019.
Redesigned phone tree for new patient calls.
Contributed to the new Patient & Family Resource Guide design and implementation.
Developed Peer-to-Peer Mentorship program for Endocrine Oncology.
Assisted in the design and adoption of the Cancer Center Navigator role, requirements, and process flow.
Provided feedback to enhance Cancer Survivorship program offerings.
Participated in Patient Coordinator panel interviews
Developed an innovative model for PFAC partnership with the Cancer Center Palo Alto.
Year Established 2012
Patient & Family Chairperson TBD
Staff Advisor Lietta Kusber Assistant Patient Care Manager, Infusion Treatment Area
Members Patient & Family Partners Bev Anderson
Staff Donna Healy