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Patient & Family Partner Program: Heart Transplant
Patient & Family Advisory Council
The Heart Transplant Patient and Family Advisory Council (PFAC) seeks to enhance the patient care experience by ensuring that the voices of patients and families are represented. The PFAC is committed to providing support and guidance to Stanford’s heart transplant program, its patients, and their families.
The PFAC’s purpose is to provide a way for patients and families to work together with members of the healthcare system, advising leaders and the healthcare team about a variety of topics, including:
Representing patient and family perspectives about the overall patient care experience.
Identifying patient and family-centered care strategies, reviewing and revising patient education materials, influencing and participating in the education of staff, and acting as a sounding board for the implementation or improvement of new and existing programs and facility design.
Building community within the Stanford patient and caregiver population through activities or publications, such as the “Heart Transplant Symposium & Reunion” and the Heart Transplant Newsletter.
Providing continued engagement and education with post-transplant patients.
Working in an advisory and advocacy role to enhance care specific to the heart transplant population. The PFAC holds one seat as an active member of the Heart Transplant Quality Council—a multi-disciplinary group responsible for the Heart Transplant program.
Nearly all PFAC Members are Peer-2-Peer mentors, offering support and mentorship to other transplant patients.
The Heart Transplant PFAC strives to make important contributions within Stanford Health Care toward improving patient care, services, and resources.
Year Established 2011
Patient & Family Chair Susan Roberts
Helen I. Luikart, RN,
Research Nurse Manager
Members Patient & Family Partners Eric Gries
Les Denend, Emeritus
Staff/Physicians Morgan Gross, LCSW
Jose Maldonado, MD